I and several friends stayed at the hotel as part of a long awaited school reunion. Except for the night manager, EVERYONE else was way over the top with their customer service and smiles. The breakfast buffet is wonderful and the gentleman in charge of it is phenomenal. I will stay again-but will do my best to steer clear Mr.... More

Great place! 0 of us stayed there when we returned from Bahamas and went to Sun and Fun Air Show! Great rooms,,, very quiet! Great breakfast on the morning! Maryanne the desk clerk the night we checked in was very very helpful ! Delightful attitude , big smile,, and recommended a great place for dinner ! She needs to train... More

Stayed at the Holiday Inn Express on the outskirts of Lake Wales during a visit last week. It was comfortable, clean, affordable and convenient. The service staff was helpful. The internet in-room wifi service was speedy. lThe room size was comfortable, not too cramped. The free breakfast was ok and the coffee was pretty good. Nothing fancy, but just fine.... More

This is our 3rd time staying here in the last 9 months...visiting family & theme parks. The staff is awesome! Same employees every time & just as helpful each time. Breakfast is great. Great bargain for a family of 4. Close to Legoland. Our first time here Mary Ann went out of her way to get our family out of... More

The hotel is 5 years old and looks as if it was just opened. Everything is pristine - walls, doors, fixtures, heating, cooling, linens, and staff. They take care of their property and offer a great stay.

My husband and I stayed here with the rest of our friends for a wedding this past weekend. I tend to like Holiday Inn Express hotels for their comfort and continuity of service. I can truly say this one exceeded even my high expectations! The hotel was booked and we could see the staff was very busy but they were... More

The best part of the hotel was that the bed linens appeared clean as did the bathroom, and the hotel is close to Legoland. It went downhill from there. The carpet had red stains on it and two of the lamps had burnt out bulbs. Housekeeping did not freshen our room after a long day, and the front desk insisted... More

I was required to stay at this hotel for a nearby conference. The pool is situated in such a way behind the hotel that it gets no sun whatsoever until 2:30 in the afternoon. Room was adequate, although our shower tile had some kind of waterproof tape placed in certain areas . This is a businessman's' hotel-tiny "area" allowing only... More

The location is a bit unconventional - the HIX is located in a mixture of strip malls and box stores. If you are following Mapquest and it tells you to turn at the Dairy Queen - you will never see the DQ because it is at the end of a strip mall. Turn at the Home Depot. The HIX is... More