We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Lake Wales N - Winter Haven

Certificate of Excellence
Hotel website
Hotel deals
2953 Ridge Way, Lake Wales, FL 33859
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Lake Wales N - Winter Haven
Professional photos View all
Browse nearby
Holiday Inn Express Lake Wales N - Winter Haven
Write a Review

154 reviews from our community

Traveler rating
    103
    38
    7
    5
    1
See reviews for
74
24
6
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (49)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (42)
All months
Eagan
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recent trip to Orlando, with a side trip to Bok Towers. I wanted to not drive anymore that day, and booked a room for overnite at the Holiday Inn. A very pleasant stay, quiet,with an outside pool area to relax by. The breakfast room was very big and accomodating with a nice selection of hot and typical breakfast items. It... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for being our guest and sharing your experience with everyone. We are very pleased that you had a good visit and hope that you will be our guest again in the future. I appreciate your review and thank you for your kindness. More 

tpa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I went on the app to book. Through an oversight on my part, even though I'm a veteran HI app user, I scheduled for the wrong date. When I was going to check in my reservation was not on my app. I called Clara at the hotel, she was very nice and helpful, but informed me not only did I... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such accolades. I am very happy that we were able to work things out and that we will have the pleasure of your patronage again soon. You were very understanding and easy to work with and I appreciate how quickly we were able to get this done. Thank you so much and if you ever need anything,... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

The room is nice and comfy plus clean! We love HI pillows. We usually stay at Hampton inn so assumed breakfast ended at 10:00 NOPE 9:30. We strolled down at 9:36 and Ray and Carol were so friendly to my boys. They offered us all the left over goods and insisted we not clean up after ourselves. We left fat... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking the time to share! We are so happy that you enjoyed your time with us. We try very hard to make this a great hotel that guests love.Ray and Carol will be thrilled to see their names mentioned and I can't wait to show them! Thank you again and come visit us again soon! More 

Kalamazoo, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 8, 2015

Was here for a week on business. Was very close to the lobby and had a terribly weak wifi signal that was useless for business needs. Room was pretty clean and morning breakfast was adequate, but nothing to write home about (they do have the cinnamon rolls!). For the price I paid I have stayed at nicer HIE hotels.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your post and I apologize that your stay was less than satisfactory. The internet can be a making or breaking point, and I apologize that we had trouble while you were here. We try very hard to make this a great hotel that guests love and I am sorry that because of the internet, your stay for... More 

Indiana
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 5, 2015 via mobile

Little pricey room looks good, if it was clean, shower stinks like it hasn't been cleaned. There was hair in sink. The water in shower has no pressure can't wash body so weak. I seen maid using a hand towel to clean room probably dirty. Maids Can't speak English. Even hall ways doesn't smell clean. Nasty

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Oh my! This review is not typical at all - I am so sorry if this is what you experienced at my hotel. Most guests think we are top notch, but we definitely failed in this instance. I would like to talk to you about this. There is not enough info on here for me to reach out to you,... More 

Hollywood, Florida
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 5, 2015

I can't say enough good things about this hotel. From the front desk efficiency, to room cleanliness, comfy beds, great amenities, to cheerful friendly employees, and free breakfast! What's there not to like about that perk!!! AND my pet peeve where the shower head is never high enough for my tall husband! Taken care of here, only wished I took... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you taking the time to share your experience, and for being a repeat guest. We are glad you enjoyed your time with us and we look forward to your next visit. More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

By far Holiday Inn Express hotels are what hotels should be. This one is top notch. It is extremely clean. I even check the air conditioning filters in each hotel(my determining factor for rating a hotel better). This one was clean! The tv's are large! Our room had a microwave and fridge. I also like the tall desks. The beds... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for this fantastic review! My staff will be delighted when I share this with them. We try very hard to make this a great hotel that guests love and we are so happy that you enjoyed your time with us. We look forward to your next visit and appreciate your patronage. More 

Bangor, Maine
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 3, 2015

Cost was little more then I wanted to spend but Hotel surpassed my expectations. The place was very clean- did not have any bad smells like so many places in Florida has. Then add in the Front Desk staff was top shelf- almost felt like hanging out with them because they treated me so fine.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your nice words! We want every guest to enjoy their stay! You can hang out with us anytime - my team is so fun and I am very proud of them. I hope we see you again soon, and if there is anything I can do, please contact me at the hotel. Thank you again! More 

Birmingham, Alabama
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 29, 2015

My wife and I came down with my entire family for my grandfather's funeral. While the event was somber, this hotel facilitated rest, relaxation, and fun family memories. The king size beds were extremely comfortable and the free breakfast was much more than I expected. I had never stayed in a Holiday Inn Express before but now it is a... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your review. While we enjoyed having you, we wish it was under happier circumstances. From the staff and management, our condolences and sympathies. More 

Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 19, 2014

We had an excellent overnight stay. The hotel is easy to find, with easy parking. The staff was very friendly and welcomed us with delicious holiday sugar cookies. Room was very clean. Good breakfast too.

Was this review helpful? Yes 1
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such a nice review of our property. Your remarks make us very proud of the work we do and we are thrilled that you enjoyed your time with us. Please visit us again soon. We enjoyed having you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Hotel & grounds (19)
Viewed
View from room (3)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question