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Holiday Inn Express Lake Wales N - Winter Haven

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2953 Ridge Way, Lake Wales, FL 33859
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Holiday Inn Express Lake Wales N - Winter Haven
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Holiday Inn Express Lake Wales N - Winter Haven
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166 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean hotel, stayed one night for a baseball tournament. Very friendly check-in and front desk staff. Very comfortable beds!! Always nice to get a good nights sleep. They have breakfast but we didn't go. Also the pool area looked very nice.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for writing! We enjoy having groups and it was nice having you and your team. We are happy that you enjoyed your time with us and hope you do come back soon! More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here while umpiring a Little League baseball tournament. Very nice hotel. It was clean, staff was friendly, and enjoyed a nice breakfast in the morning. Next time I'm in Lake Wales, I will stay here again. Close to Bok Tower in the famous spook Hill.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking time to share! You are right, there are some unique places near the hotel - Bok Tower is beautiful and the legendary Spook Hill is a very odd place. I am glad that you enjoyed your stay and I bet being an umpire is tough! Thank you again and I hope you visit us again when... More 

None ya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel for one night while attending a wedding in central Florida. The staff was very friendly and the hotel was clean and convenient to everything in the area. The free breakfast left a lot to be desired, but it was free, so it is hard to complain too much about the food. If... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for sharing! I am glad that you enjoyed our staff and amenities and apologize that our breakfast didn't knock your socks off. We try very hard to make this a great hotel that guests love, but when it comes to the breakfast, the brand guidelines are very strict and we just aren't free to change the offerings very... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the price this hotel is great! Very clean, modern and spacious. Could not complain at all. The beds were nice so as the bathrooms. Breakfast is included and pretty good too. If you are in the area for any attractions like legoland this is only like a 5 minute drive! :)

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

We are so excited that you enjoyed your time with us and we are thrilled with your review! My staff works very hard to make this hotel a great one that guests love and I can't wait to share your remarks with them. Thank you again for the privilege of having you as our guest and we hope to see... More 

Tallahassee, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room very clean, beds great so much so my wife and myself, there for the fourth, decided to take a nap, woke up and 9:30 pm, missed fireworks, oh well, cleanness hotel we've been in the Winter Haven area. well worth, the small drive.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for taking time to share your experience at our hotel. We do get a lot of compliments on our beds - so sorry that you missed the fireworks! My staff will be so proud to read your remarks and I cannot wait to share this with them. Thank you again and I hope that you visit... More 

Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights while visiting Legoland. Legoland is only a 9 min. drive. The hotel had excellent service. Ray went out of his way to make sure that my kids had a great pancake making experience. The kids loved their certificate. Breakfast was great each day! Housekeeping was great! Everyone was very nice and helpful! The beds... More 

Was this review helpful? Yes 1
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking the time to write such a nice review. It really means a lot to us when we read that guests enjoyed their stay and have taken the time to write in. We enjoyed having you here and hope you come back and visit us again soon. More 

Lutz, Florida, United States
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for some business I had west of Orlando. It is an easy drive to the attractions and west Orlando, and offers so many great amenities. The rooms are clean and spacious; the service way above expectations...and don't forget the cinnamon rolls at breakfast! The BEST!

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

What a nice review! My staff will be so proud to read your words and we appreciate your business and opinions very much. We try very hard to be a great hotel that guests love, and appreciate your encouragement very much. Hope you visit again soon! More 

Bronson, Florida
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very pleasant and helpful. The breakfast area was clean and well supplied. The only problem we experienced was with the a/c in our room was not working well. We would be happy to stay here again, hopefully, the a/c would be fixed.

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your review. I am sorry to read about your AC being sub par, that is disappointing and I am sorry that we left you in an uncomfortable way. I am glad that you enjoyed the rest of your stay and hope that we do see you again! More 

Redington Shores, Florida
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Had a overnight stay at this Hotel with Son Daughter in law my Granddaughter & her 3 children .. We needed 2 rooms. The people at desk made sure we got rooms on same floor & near each other almost next to each other . Nice pool, which we used after storm .. very friendly people & the cleaning service... More 

Was this review helpful? Yes 1
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such a great review! I remember your family and we enjoyed having you as our guests. My team tries very hard to make this a great hotel that guests love and we appreciate your feedback very much. Thank you again for taking the time to share and I hope we see you again soon! More 

Ponte Vedra Beach
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2015

Very nice staff, good breakfast, nice DVD library, clean rooms and well kept lobby. 2 complaints - the microwave in the room could not pop microwave popcorn and no matter how low I set the thermostat, it was HOT in the . room. I am always the cold one in my family so for me to notice, means that it... More 

Was this review helpful? Yes
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking time to share. I am sorry that your room wasn't cooling properly or at least cooling to your satisfaction, as it should. I am glad that you enjoyed the rest of your stay. I would like to do something for you in light of the things that went wrong on a future stay, if you wouldn't... More 

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