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Courtyard by Marriott Orlando Lake Mary North

3.0 of 5 135 International Parkway, Lake Mary, FL 32746
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Certificate of Excellence 2014
Courtyard by Marriott Orlando Lake Mary North
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Courtyard by Marriott Orlando Lake Mary North
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96 reviews from our community

Traveler rating
    49
    19
    16
    6
    6
See reviews for
21
18
6
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Jacksonville, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

This Courtyard by Marriott is very conveniently located with easy access to I-4, restaurants, shopping, grocery, and fuel. I have stayed multiple times at this location and have never been disappointed with the clean and fresh rooms. On the rare occasion I have needed anything additionally in my room, staff has always quickly accommodated. Pleasant staff always greets me -... More

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1 review
2 of 5 stars Reviewed 4 weeks ago

I arrived late in the Orlando area - around 8:00 PM and checked in to the hotel. When I walked in the front desk was empty and after a 5-6 min. wait, someone appeared and checked me in. Friendly young man. When I open the door to the room (right next to the elevator) there was a strong, musty, mildew... More

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CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

Dear Sir, I apologize for what transpired during your stay. Unfortunately sometimes the front desk agents do get pulled away from the desk to assist guests, however they should communicate with other staff to ensure coverage. I will address this with the supervisor. As for the towel hanging on the door, we have a reuse program for environmental preservation. If... More

Marshfield, Missouri
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel our last night in Florida. It is an easy drive, with little traffic, to the Sanford Airport. Our room was nice. The staff was friendly and helpful. They have a handy station to print your boarding pass. They even have a Starbucks! We will definitely stay there again!

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Contributor
19 reviews 19 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 7, 2014

If you are thinking you are going to stay here when you visit Disney or any of the other parks, not likely. BUT, If you are in Orlando and you want to stay not far from downtown or you want to visit Heathrow, this is your place. Hotel is located not far from AAA Corporate offices and just a hope... More

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Wadsworth, Ohio
1 review
1 of 5 stars Reviewed August 15, 2014

I wasn't going to post this rather negative review. However, I emailed it to the hotel several days ago. They never even wrote back. So I feel compelled to escalate. I stay in this area very regularly--typically at the Hyatt Place or the Marriott down the road. I decided to give the Courtyard a try this time. My experience at... More

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CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

I am sorry for what transpired during your stay. I apologize that I did not respond to your email, but unfortunately I never received it, otherwise I would have written back immediately. We have never had an issue with the water mains and I will have engineering see if something transpired in the county. This is by no means the... More

Raleigh, North Carolina
Top Contributor
132 reviews 132 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 13, 2014 via mobile

I stayed here for several nights and really have not much to say about this hotel. I had nothing bad happen. Everything worked, the room was updated and clean and the breakfast was typical of what I've experienced at other Courtyards. There was also nothing that stood out in a positive light either. It was a completely non-memorable stay. As... More

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CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

Thank you for taking the time to fill out a survey. We are glad we met the basics you expect, and next time in town we will push for the wow factor you seek. Until then, all the best in travels and see you again soon! Your Courtyard Family. More

Springfield, IL
Top Contributor
60 reviews 60 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 7, 2014 via mobile

We stay at Marriott properties throughout the country. ( platinum status). We love Courtyards. Midrange, comfortable for a few evenings. The public spaces are nice. Our room needed some updating. The air conditioner buzzed all night. The carpet had several stains. The couch had 2 different fabrics and cushion sizes ?????? We will continue staying at Courtyards but may not... More

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CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

Thank you for choosing to have stayed with us. We take all comments in a very constructive way and will be sure to look into the carpet. We do have them professionally cleaned and constantly maintain them internally, so rest assured this will be addressed. The design accents in the room are brand standards and the different cushion sizes and... More

Bellevue, Washington
Top Contributor
141 reviews 141 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 21, 2014

Clean, well-run facility with few frills. Ok for business travel but would search for lodging with more character if traveling with spouse. No complaints, staff friendly, free internet, window air-conditioner that would click on/off, didn't try minimal restaurant offerings. Walking distance to other eateries.

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CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

Thank you for taking the time to post some comments regarding our property. We look forward in having you stay with us again in the future. Kindest Regards More

Tampa, Florida
Top Contributor
57 reviews 57 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed here as an alternative to staying on Daytona Beach during the race weekend. I secured a regular room via Priceline for just $63/night and it was a pretty good value. PROs - comfortable bed and clean linens, water pressure and temp in the shower were consistent, comfortable sitting area, good sized closet, cold mini fridge, great friendly service... More

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CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

Thank you for taking the time to post a comment regarding your stay. We will look into what transpired regarding the vacuuming of the carpets. All of our staff is well versed in presenting a very welcoming and positively social demeanor should this not have been done I can assure you that it will be addressed and upon your next... More

Plymouth, Michigan
1 review
1 of 5 stars Reviewed June 16, 2014

I had read the reviews prior to my stay at the Lake Mary Courtyard Marriott and saw several talking about the musty smell in the room, I called the hotel and was assured that the room I would be in was not musty. When I arrived I went to the room and it smelled awful I in formed the front... More

Was this review helpful? Yes
CourtyardCLM, General Manager at Courtyard by Marriott Orlando Lake Mary North, responded to this review

Thank you for taking the time to post a comment. We constantly strive to ensure our guests have the best stay possible. We have taken care of the humidity in the room in question and I do apologize for that. We hope to have you come back and stay with us again to see that all issues have been addressed.... More

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Additional Information about Courtyard by Marriott Orlando Lake Mary North

Address: 135 International Parkway, Lake Mary, FL 32746
Location: United States > Florida > Lake Mary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Orlando Lake Mary North 3*
Number of rooms: 83
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Also Known As:
Courtyard By Marriott Orlando Lake Mary North Hotel Lake Mary
Courtyard Heathrow
Courtyard Hotel Heathrow
Heathrow Marriott
Heathrow Courtyard

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