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Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd

2.0 of 5
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1040 Greenwood Blvd., Lake Mary, FL 32746 (Formerly Homestead Studio Suites Lake Mary / Orlando)
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Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd
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Ranked #12 of 12 Hotels in Lake Mary
A recent review
5 of 5 stars reviewed 1 week ago
Lisa B
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72 reviews from our community

Traveler rating
    35
    13
    8
    8
    8
See reviews for
24
10
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (72)
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    (27)
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    (15)
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    (18)
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    (12)
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1 review
5 of 5 stars Reviewed 1 week ago

We are staying here temporarily and it has been a wonderful experience! You can tell the staff really like their job, because it reflects in their work and attitude. They are so kind and so helpful. The Manager goes above and beyond to make your stay enjoyable. The rooms are extremely clean and the bed is very comfortable. The pool... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our staff and hotel. I am proud of our team for always providing a home away from home atmosphere as we strive for excellence. I am so glad to read that you were able to take advantage of all the amenities... More 

Mikkeli, Finland
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at Extended Stay America in Lake Mary to be near the Orlando-Sanford airport. Check-in/check out process was a breeze. The suite was very clean and the furnishings and amenities were more than adequate for our needs. From housekeeping to front desk, the staff were all friendly and attentive. The air conditioning worked perfectly which was a definite plus... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about us and our hotel. I'm thrilled that we were able to provide you with home away from home service! I am also happy to read that you enjoyed our fully equipped kitchens, friendly staff and convenient location. Thank you again for... More 

Lake Mary, Florida
1 review
5 of 5 stars Reviewed March 6, 2015

My husband and I had an amazing trip, the manager at the front Desk presented us with five star hospitality, and made sure we had the most comfortable and relaxing experience. The manager helped us extend our stay for another 2 nights and made sure we were able to keep the same room for our convenience. Amazing staff, amazing hotel,... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2015 via mobile

I have grown very fond of this place and all of the employees are practically like family. They never pass me without a good morning miss sue or Mrs hudson, very polite and caring staff. I believe I moved in November of 2013, or perhaps before, and the fact that the same staff is here reveal a well cared for... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about us and our hotel. We strive to provide our guests with all the comforts of home, so it brings us great pleasure to know that's what we achieved. I am proud of our team for providing you with exceptional service as... More 

1 review
4 of 5 stars Reviewed March 3, 2015

Our room was clean and everything worked. The breakfast was a grab and go. We had fresh oranges and apples along with granola bars, instant oatmeal and muffins and coffee of course. We like to sit out by the sparkling pool in the afternoons and enjoy the Florida sunshine. The staff was so friendly and helpful and it was nice... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our wonderful staff and our convenient location during your visit. I will be sure to share your kind remarks with our team. Thank you for continuing to choose Extended Stay America. We look forward to welcoming you back... More 

San Ramón, Alajuela, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 28, 2015

During our stay the smell and looks of the roug was terrible, upon arribal we where told we wouldn´t get housekeeping because we where staying under 8 days (which was suprising as other hotels on the area don´t do this) bathtube was dirty, the elevator was out of order all week (God knows for how long has it been like... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to our service are much appreciated; yet, I was disheartened to read you had so many issues during your stay. I want to apologize for the elevator inconvenience as we are in the process of improving it. As this hotel’s... More 

DeLand, Florida
1 review
1 of 5 stars Reviewed January 26, 2015

Very dirty. The toilets don't flush well and back up. When this happens they tell you to come down and get a plunger and take care of it yourself. The elevator is broken and they say it will be about 8weeks till it is fixed. They clearly don't care about the guests. Please I beg you find another place to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

Jim - Thank you for providing us with details about your stay. The situation you described regarding your room and elevator is truly regrettable. We are very sorry for your experience. We strive to provide our guests with the comforts of home, so I am disappointed that you weren't given great service. In response to your feedback, I will make... More 

1 review
1 of 5 stars Reviewed January 26, 2015

Unfortunately, we booked this room through Priceline. I believe their rating was way off base. This hotel is so filthy it's disgusting. Thank God I carry bleach with me when I travel. I sprayed the entire room with bleach...the paper towels were just gross. Even areas that should be relatively clean, like the counter where you eat and cook food,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation regarding your room that you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have measures in place to speak with our staff about providing a clean and fresh environment for... More 

1 review
2 of 5 stars Reviewed December 26, 2014

You might want to look elsewhere. My family arrives late in the evening, understanding that there would not be a staffed front desk. However, I did not know that all kitchen/bath supplies had to be requested and we're not already in the room. This is at 12a with two exhausted children in tow. Asked for a queen room with pull... More 

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Lake Mary, Florida
1 review
5 of 5 stars Reviewed November 25, 2014

The staff were all down to earth and welcoming. Very easy to talk to as well. The hotel is in a nice, safe, clean area of Lake Mary. I actually set off the smoke alarm twice at their neighbor Extended Stay which is around 50 feet away. The maintenance staff were also prompt and courteous!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our service. I am glad to read that you were pleased with the room and its cleanliness. Once more, thank you for posting your review. We look forward to having you visit with us again in the future! More 

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