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Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd

2.0 of 5
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1040 Greenwood Blvd., Lake Mary, FL 32746 (Formerly Homestead Studio Suites Lake Mary / Orlando)
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Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd
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Ranked #12 of 12 Hotels in Lake Mary
A recent review
3 of 5 stars reviewed 2 weeks ago
Mardie J Cocoa Beach, Florida
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78 Reviews from our TripAdvisor Community

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27
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lehigh Acres, Florida
1 review
1 of 5 stars Reviewed 1 week ago

In my hotel room I had old bar of soap, and old bloody sheets. Front desk wanted me to find housekeeping and change my own sheets with someone else's blood! 2 other gest told me they found sexual lubricant in their couch and another found crayons and cat toys. This place is dirty and staff is unresponsive unless scared of... More 

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Cocoa Beach, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

So, let me say, I am a little OCD. There it is. So take that into account while reading my review. Secondly, my purpose was just to get away, I am not a tourist. I live in Florida. I really wanted an inexpensive way to be away and still have some cash for shopping. The staff were very very pleasant... More 

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Manager_11525, Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

Hi Mardie, I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to our staff's service is much appreciated; yet, I was disheartened to read you had a difficult time getting settled in your room and having A/C issues. As this hotel’s manager, I can assure you that I have... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here on vacation, had a problem with room but staff took care of it immediately, everyone is nice and friendly. Grab and Go breakfast needs to have Milk and Juice added to it though, there's nothing healthy for children to drink.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

Thank you so much for sharing your experience with us. We are sorry that you encountered an issue with your room, but are happy to read that we provided you with a prompt solution and great service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our... More 

2 reviews
5 of 5 stars Reviewed June 17, 2015 via mobile

Stayed at this hotel for 7 months while in transition. The staff is fantastic. Rooms are clean. Mgmt goes above and beyond to make sure your stay is great. Any complaints from others are because they don't say anything about a problem until after they check out or they are people that are never satisfied. Witnessed many of those during... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel and staff. I am proud of our team for going above and beyond to provide you with great customer service. I am so glad we were able to accommodate your needs with a clean and comfortable room. Thank you... More 

2 reviews
5 of 5 stars Reviewed June 10, 2015 via mobile

We stayed at this hotel 6/62013 the front counter personnel were very professional and courteous they got us taken care of very quickly and got us to our room.Will be staying with them again in the future very competitively priced also.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about our hotel. I'm so pleased to hear that we were able to provide you with great customer service and a great value. Thank you again for your review. It would be our pleasure for you to repeat your experience with us... More 

Punta Gorda, Florida
1 review
5 of 5 stars Reviewed May 6, 2015

The warmth of the staff is outstanding, Tina is especially wonderful. Rooms are clean and well maintained. Beds nice and firm. Any minor issues were immediately taken care of. Generally quiet, pet friendly .

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such splendid comments about the service our staff provided. I truly appreciate your comments regarding the cleanliness of our rooms and our comfortable environment. Once more, thank you again for your kind words! The staff and I would love to provide you with another comfortable... More 

2 reviews
5 of 5 stars Reviewed April 15, 2015

We are staying here temporarily and it has been a wonderful experience! You can tell the staff really like their job, because it reflects in their work and attitude. They are so kind and so helpful. The Manager goes above and beyond to make your stay enjoyable. The rooms are extremely clean and the bed is very comfortable. The pool... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our staff and hotel. I am proud of our team for always providing a home away from home atmosphere as we strive for excellence. I am so glad to read that you were able to take advantage of all the amenities... More 

Mikkeli, Finland
1 review
5 of 5 stars Reviewed March 26, 2015

We stayed at Extended Stay America in Lake Mary to be near the Orlando-Sanford airport. Check-in/check out process was a breeze. The suite was very clean and the furnishings and amenities were more than adequate for our needs. From housekeeping to front desk, the staff were all friendly and attentive. The air conditioning worked perfectly which was a definite plus... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about us and our hotel. I'm thrilled that we were able to provide you with home away from home service! I am also happy to read that you enjoyed our fully equipped kitchens, friendly staff and convenient location. Thank you again for... More 

Lake Mary, Florida
1 review
5 of 5 stars Reviewed March 6, 2015

My husband and I had an amazing trip, the manager at the front Desk presented us with five star hospitality, and made sure we had the most comfortable and relaxing experience. The manager helped us extend our stay for another 2 nights and made sure we were able to keep the same room for our convenience. Amazing staff, amazing hotel,... More 

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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

I have grown very fond of this place and all of the employees are practically like family. They never pass me without a good morning miss sue or Mrs hudson, very polite and caring staff. I believe I moved in November of 2013, or perhaps before, and the fact that the same staff is here reveal a well cared for... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about us and our hotel. We strive to provide our guests with all the comforts of home, so it brings us great pleasure to know that's what we achieved. I am proud of our team for providing you with exceptional service as... More 

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