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Candlewood Suites Lake Mary

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1130 Greenwood Blvd, Lake Mary, FL 32746
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Candlewood Suites Lake Mary
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Candlewood Suites Lake Mary
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158 reviews from our community

Traveler rating
    100
    31
    13
    4
    10
See reviews for
37
34
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Candlewood Suites Lake Mary
See the most recent reviews
Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

Me and my husband are snow birds and were looking for a last minute place to stay at this year. We ended up booking a few months here and are turning out to be very pleased. The employees here really do go above and beyond everyday to make sure you are happy with your stay. Not to mention they are... More 

Was this review helpful? Yes 1
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, Your comment is very appreciated. We are happy to know that Candlewood Suites satisfied your needs and expectations. Most of our rooms are very spacious and we like to give the guest the feeling to be home. Once again, thank you for taking the time to write us a feedback. Again Thank you very much for staying with us.... More 

Atlanta, Georgia
Top Contributor
57 reviews 57 reviews
37 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 1, 2015

I stayed here with my wife for two nights while on business in the area. We booked a Queen Suite room and were on the third floor. I've been staying at a lot of Candlewood Suites recently because of their kitchenette rooms/suites. Also, I like the fact that you don't have room service every day having house keeping knocking on... More 

Was this review helpful? Yes 1
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you for your postive review! We are glad you had a wonderful stay and welcome you and your family back next time you return to the area. Thank you Rachid Alaoui General Manager More 

Rochester, Minnesota
2 reviews
5 of 5 stars Reviewed February 28, 2015

We love this place. We stay there every year when we go to Florida for the Daytona 500. Excellent staff and management. Laundry room with free washer & dryer use. Close to shopping and restaurants. Would definitely recommend.

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you very much for taking the time to leave a comment regarding your recent stay with us at the Candlewood Suites Lake Mary. I am pleased to hear that you found our staff courteous & professional. We look forward to serving you again next year. Thank you Rachid Alaoui General Manager More 

Lake Mary, Florida
Top Contributor
105 reviews 105 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

We relocated from Chicago needed a place to stay until we found our place. We stayed here it was ok. The night we checked in a huge flying roach was on the wall. But we are in FL so tht didn't surprise us. But the place was not very clean the stove top was dirty and the carpet was too.... More 

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, I do apologize for the inconvenience you experienced during your Stay with us. I can assure you this is far from the norm at our property. We at Team Candlewood pride ourselves in customer service and guest response Please accept our deepest apology for the over-all experience you had and any inconvenience you may have encountered which affected your... More 

Wake Forest, North Carolina
1 review
5 of 5 stars Reviewed January 22, 2015

The staff is so friendly. I had a great stay! Rooms were clean, everything worked probably, plenty of parking. Love the location, even though it backs up to the highway you can't hear anything. Convient to restaurants and easy access to I-4. Very easy to get to the theme parks from this location. Can't wait to go back!

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you very much for the five star review. We value your business and we look forward to serving soon. Rachid Alaoui General Manager More 

Zwolle, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here for two nights and didn't have encounter any problems. The room was nice, clean and had all I could wish for. Even though it's near a busy highway there are no noticeable traffic noises at all. From the hotel to the theme parks in Orlando is only about an hours drive. I would definitely stay here again... More 

Was this review helpful? Yes 1
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, We truly appreciate your kind words and I am so very delighted to hear that we were able to play a positive role in your recent visit . It was our pleasure to have you as our guest and I hope that we will be able to welcome you back soon. We are looking forward to serving you again... More 

UNIONTOWN, OH
Top Contributor
148 reviews 148 reviews
84 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed January 4, 2015

We booked this hotel for one night using points since we were visiting family in the area. The hotel is next to the highway but I was surprised that we didn't hear a lot of the traffic noise. I don't typically stay at Candlewood hotels. I hate all of the odors from guests cooking in their rooms. This is an... More 

Was this review helpful? Yes
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

I do apologize for the inconvenience you experienced during your Stay with us. I can assure you this is far from the norm at our property. We at Team Candlewood pride ourselves in customer service and guest response Please accept our deepest apology for the over-all experience you had and any inconvenience you may have encountered which affected your stay... More 

Orlando, Florida, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 3, 2015

The only thing good about this hotel is the black out curtains. I woke up at 11am thinking it was 8am. Of course that's because I was tossing and turning all night on the "trampoline" double bed. If you stay here, be sure you have your own bed because if you sleep next to someone and they move, hold on... More 

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

I am concerned about the problems you experienced during your stay. I am writing to thank you for taking the time to bring this matter to our attention. We accommodate many guests each evening and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests... More 

Jacksonville, Florida
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 29, 2014

I had to travel to Lake Mary for a family emergency, and ended up spending two nights at this hotel. The Candlewood brand definitely has its place in the IHG lineup, and for the reasonable rate that I paid, I was satisfied. The only negative was the strong cigarette odor that I encountered when exiting the elevator on the fourth... More 

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you for taking the time to review our property. I am mostly thrilled that dawn had made a lasting impression in respect to providing a great customer service. She is very genuine and service oriented. Please note that we have shared your feedback with the entire team and dawn received a huge round of applause celebrating the great service... More 

Winter Park, FL
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 23, 2014

We're Central Florida locals who found ourselves needing a place to lay our heads between selling one home and closing on our next home. We decided on Candlewood Suites, Lake Mary, due to the extended stay we needed and the rate we were quoted. Guest remarks on this site and the hotel site were quite accurate. We discovered a clean,... More 

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, Thank you for sharing your experience with us. We are thrilled that you were pleased with our service and the amenities we have to offer, I am glad that you found everything satisfactory while visiting with us. I think, aside for our great location, that our staff is one of the best attributes of our hotel. May the joy... More 

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