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Candlewood Suites Lake Mary

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1130 Greenwood Blvd, Lake Mary, FL 32746
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1 room 1 guest
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Candlewood Suites Lake Mary
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171 Reviews from our TripAdvisor Community

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Traveler rating
    110
    32
    15
    4
    10
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38
36
17
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

While I've stayed at numerous hotels in the Orlando area, few have come close to matching the level of hospitality I received during my stay at Candlewood. The staff consistently went above and beyond in making sure my stay was as pleasant as possible (Rachid the GM and Jenna at the front desk were incredibly helpful). Whether you are in... More 

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Appleton, Wisconsin
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Large room with full refrigerator. Free upgrade to a suite just by asking. Very friendly staff. Very close to activities, shopping, and plenty of restaurants. Clean, quiet property. Will definitely stay again when I am in the area.

Was this review helpful? Yes 1
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you so very much for letting everyone know about your experience with our hotel and staff. We really are flattered that you would recommend us so highly and we hope to have you back again soon. Yours In Service, Rachid Alaoui General Manager More 

Newport News, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

Spent a few weeks at this property and I have zero complaints about it. Check-in was flawless. I was pleasantly surprised with the front desk attendant named "Doreen". She was professional and courteous and loves her job. How do I know she loves her job? You can't fake a great attitude!! While I was checking-in I thanked Doreen for calling... More 

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Panama City, Florida
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 17, 2015

I was excited to find it had a kitchen when I booked it. We like to NOT eat out always. I was not surprised when I saw they do not serve breakfast. I walked into the room, and there is a kitchen of sorts, stove, full size refrigerator, dishwasher and enough eating things for 2 people. They had one pot... More 

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cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

We would like to thank you for choosing us for your lodging needs. It is our goal to assure that your stay is as pleasant as possible in all aspects, Please consider the one-Bedroom suites on your next visit. You'll enjoy the additional space and privacy of our One-Bedroom Suites. These rooms feature a completely separate bedroom with 1 Queen... More 

Tampa, Florida
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed July 12, 2015

Check-in started a bit rocky. I arrived at around 7 PM on a Saturday; a time and day of the week that you would think someone would be staffing the desk. After waiting at the desk for roughly 5 minutes I tried to call using the after hours phone; hoping the desk associate would arrive. I ended up with an... More 

Was this review helpful? Yes 1
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you so much for your comments regarding your recent stay. I want to apologize for the inadequate service that you received during your stay. I want to assure you that all of your issues have been addressed accordingly. A meeting has been conducted with all departments to make sure that every stay is great every time. I would like... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 6, 2015

It's a nice small hotel off the main road. Getting there with sat nav can be tricky.stayed with family. They have their own laundry. Overall hotel is nice could do with some refurb.Staff very friendly and helpful.

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cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you for your kind comments regarding your stay in Lake Mary. Our staff is outstanding as they truly want to offer the very best service possible. We look forward to seeing you again in the near future. We have everything possible to update google map to make sure they have the right direction from areas. Sincerely, Rachid Alaoui General... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015 via mobile

I have been traveling for work recently and have been staying at the candle wood suites in Lake Mary Florida for the past week and have returned for another week as well. Last Friday when I checked out I accidentally left my very expensive memory foam pillow in my room. I'm allergic to certain materials that come in most standard... More 

Was this review helpful? Yes 1
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you very much for your excellent review, I am deeply sorry for not being to locate your original pillow however the one that you have is exactly the same. I am delighted to hear that you had a great stay and you have chosen to stay with us again. I will be sure to pass your great comment to... More 

Lake Mary, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

My stay at candlewood suite is amazing. They have great customer service (Vanessa) and it's a very clean place. They have a great pool area, complete with 2 gas bbq grills for your enjoyable evenings and weekends and the rooms are very much like home. Thank you for your service.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you for the feedback and recommendations after your recent stay here at our establishment. We are excited to hear that you truly enjoyed your stay. I ll be sure to share your review with Vanessa in particular and the rest of the team. Thank you for your loyalty. Thank you, More 

Berlin, Ohio
2 reviews
5 of 5 stars Reviewed June 16, 2015

My visit was an overall great experience from the courteous staff to the well maintained facility. I am a frequent traveler and rarely experience the quality of care and service as i enjoyed at the candlewood suites Lake Mary. Both front desk clerks were great! wish you offered shuttle to the airport. Only thing you are missing.

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cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, I am so glad to hear that you had a quiet and relaxing stay with us! It is our goal to make you feel at home here at Candlewood Suites Lake Mary every stay! We pride ourselves to have each and everyone of our guest with the same experience as yours! We look forward to your next visit. Thank... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed June 15, 2015

We had never heard of Candlewood suites but we are glad we found this place. The room was super clean, We stayed for 7 days so the objective was to be able to cook rather than eat out every night. The kitchen was fully stocked with dishes, pots and pans and free coffee. The amenities were beyond my expectation. I... More 

Was this review helpful? Yes
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings, Thank you for the wonderful review! I am glad to hear that we made your first experience with Candlewood an excellent one! Please let us know if we can serve you in the future. Thank you Rachid Alaoui General Manager More 

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