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Orlando Marriott Lake Mary

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1501 International Parkway, Lake Mary, FL 32746
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1 room 1 guest
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Orlando Marriott Lake Mary
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249 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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There are newer reviews for Orlando Marriott Lake Mary
See the most recent reviews
Buffalo, NY
Level Contributor
80 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed February 13, 2014

We stayed here on business in February of 2014 for one night. The hotel is in the Lake Mary/Sanford area and is one of the nicer hotels in that vicinity north of Orlando. The rooms were comfortable and clean. Room service was good and prompt. The hotel bar is nicely appointed, stylish and has great food as well. The location... More 

Was this review helpful? Yes
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

Patrick, Thank you so much for choosing our hotel for your business travels. Hope to see you return in the near future so you can enjoy more of Lake Mary's fine dining choices surrounding our hotel. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

Lutz, FL
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed February 11, 2014 via mobile

We stayed here 2 nights and enjoyed it very much. We loved the ability to walk out the back door of the hotel and have numerous restaurants to choose from. There is a hotel shuttle to take you to many more restaurants just across the street. We were celebrating our 37th anniversary and when we told Rachel in the lobby... More 

Was this review helpful? Yes
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

Cmoye, Thank you for the wonderful comments and Happy 37th anniversary! I will personally thank our bartender for the personalized service you received and review your comments at our next staff meeting. Hospitably Yours, General Manager, Bruce Skwarlo, C.H.A. More 

Tampa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 6, 2014 via mobile

We reserved a room several weeks in advance to attend a conference being held at the hotel. We also called the day prior to confirm the reservation. We arrived at approximately 10 pm the night before the conference scheduled to begin at 9 am the following morning. Upon arriving, we were informed that the hotel had been overbooked and no... More 

Was this review helpful? Yes 1
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

Mr. Walker, Thank you for your feedback and we were sorry to hear about the mistake with guarantee status on your room reservation. This is certainly not typical and we are very sorry we could not honor your reservation. Thanks to your comments we will certainly not refer guests to the property that you were directed to. Should you come... More 

Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 27, 2014

I stay at this hotel on a regular basis but standards seem to be slipping each time. . The restaurant never has clean glasses on the table everyday they are water spotted and look filthy . The staff service the tables really excellently though, however the concierge staff just stand around and let the plates pile up on the disposal... More 

Was this review helpful? Yes 2
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

TinCity, Thank you for your comments we appreciate your feedback! It appears our water softener was in need of repair and we have ordered a new one which will correct the spotty glassware issue. Please feel free to contact me on your next visit as I would like to thank you personally to apologize and we will correct the issues... More 

Stone Mountain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

On check-in the desk clerk noticed we were three and were currently assigned a room with a single king bed (thanks discount online broker). She immediately changed our room. In passing, we mentioned our daughter had a birthday coming up, and that led to the fact it was really the next day. The manager happened to be out, and asked... More 

Was this review helpful? Yes 1
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

SteveS, Thank you for the feedback from your recent visit to our hotel. I was happy to hear our front desk team resolved your room type issue. Also, I am delighted to hear that our team went above and beyond to recognize your daughters birthday! Hosting Brilliantly is What We Do! Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

Orlando, Florida
Level Contributor
371 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed January 19, 2014

I checked in online and then went to the hotel to pick up my key. Upon entering, I noticed it was clearly a full service Marriott with a very upscale lobby. I went over to the front desk and the young lady behind the counter asked if she could help me. I told her I was there to check in... More 

Was this review helpful? Yes 1
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

Thank you for the wonderful comments and we hope to see you at our hotel in the future. Hospitably yours, Mr. Bruce Skwarlo, C.H.A., General Manager More 

Jacksonville, Florida
Level Contributor
356 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed January 14, 2014

This is a nice hotel - not fabulous, but nice. Room was very comfortable and clean. It is not super-new, but has been fairly well-maintained. Every encounter with a staff person was pleasant and courteous - lots of smiling staff here. I would stay here again. Lake Mary is about 10 miles east of Orlando, so you can be downtown... More 

Was this review helpful? Yes
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

493Ron, Thank you for visiting the Orlando Marriott Lake Mary. We truly appreciate your comments about our teams Excellent Customer Service. Hope you can come back and see us in the future. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

NIAGARA FALLS
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 12, 2014

They are so nice here! My family was stranded at the Melbourne Airport due to the recent storm on the East Coast. Allegiant Air cancelled our flight with no warning when we were already at the airport. We had no rental car or place to stay. We contacted the Marriott and they sent a van at no charge to pick... More 

Was this review helpful? Yes 1
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

MissYr, Sorry you were forced to stay at our hotel under those circumstances but we are elated that our team went above and beyond to make your stay enjoyable. Hope you can visit us again so! Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

Level Contributor
74 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 3, 2014

This Marriott right off I4 north of Orlando is excellent. The lobby is lovely, the lobby bar is very nice, there is a restaurant available, the staff is very professional, and the rooms are super nice. We had family staying right down International Drive at the Courtyard Marriott which had tons of problems. The lobby was barely existent and the... More 

Was this review helpful? Yes 1
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

OceanAndy, Thank you for staying with us at the Orlando Marriott Lake Mary We are happy you enjoyed a Great Visit and hope to see you at the same soccer tournament next year. Heck, don't wait so long and please come back sooner! Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

New Port Richey, Florida, USA
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 29, 2013

It has been quite a number of years since we last were in Lake Mary. My, my, has Lake Mary grown up!!! Not only a full service Marriott property but plenty of shopping and what looked like really nice restaurants. We didn't get a chance to experience any of them but will definitely do that on our next trip to... More 

Was this review helpful? Yes 1
Bruce S, General Manager at Orlando Marriott Lake Mary, responded to this review

JeannieP, Thanks for returning back to our hotel.. what took you so long? We are very proud of our Lake Mary location and all the wonderful restaurants and shoppes surrounding our hotel. Hope to see you back soon, don't forget our wonderful Residence Inn which is right next door in case you enjoy staying a few days longer! Hospitably Yours,... More 

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