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Orlando Marriott Lake Mary

3.5 of 5 1501 International Parkway, Lake Mary, FL 32746
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Orlando Marriott Lake Mary
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Orlando Marriott Lake Mary
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212 reviews from our community

Traveler rating
    84
    89
    27
    10
    2
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95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wakefield, RI
Top Contributor
193 reviews 193 reviews
121 hotel reviews
358 helpful votes 358 helpful votes
4 of 5 stars NEW

Full service Marriott since 2002, 37m from MCO Airport, right next to a Residence Inn (have stayed at both) in a business area directly off I-4. My 9th floor room was spacious, clean & comfortable. Good sized LCD, no fridge. As in all Marriott’s of this brand, no free breakfast (unless you are at a certain level in their Rewards... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

Overall they did not meet our expectations. We had to switch rooms twice because of mold issue. The hotel lobby is clean. The front desk staff did not greet us. Their restaurant food was so so. We were told that they recently lost their Chef. May be that was the problem. Close to shops and Sanford airport. We have stayed... More 

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

AtlantaFan, Thank you for your valuable feedback and taking the time to explain the issues you encountered during your recent. We have corrected the issues you experienced and will make sure our team takes extra time to fully address the cleanliness of each of our rooms. Please feel free to contact me on your next visit and I will personally... More 

Jacksonville, Florida
Top Contributor
50 reviews 50 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

First, I'll mention that I'm Gold Elite so you know I stay at a lot of Marriotts around the country. This one was mostly clean and easy to get to, but you're reading this review to know the items to consider when booking your stay. Here's my criticisms: - Lady at the entrance with an iPad; guess she's a concierge... More 

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

AlcaTorda, Thank you for visiting our hotel and thank you for the valuable feedback. Please accept my apologies for the level of service your received and I can assure you we have addressed and corrected the issues thanks to your comments. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

Atlanta, Georgia
Top Contributor
74 reviews 74 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, well managed. Attended a banquet there and stayed one night. We are loyal Hilton customers but stayed here due to banquet. Room was spacious, clean and the bed was comfortable. There were many restaurants within walking distance.

Was this review helpful? Yes 1
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Buttsman, Thank you for visiting the Orlando Marriott Lake Mary and taking the time to give us the wonderful feedback. We hope you can return soon on your next visit to the north Orlando area. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

1 review
1 of 5 stars Reviewed 5 weeks ago

This hotel certainly had decline in service since my last stay a few months back. I travel for business quite a bit and have stayed at this hotel numerous times. I use the executive lounge during my stay. But I have to say that they need to retrain their exec lounge staff. The lady that works in the evening time... More 

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

AdamS, Thank you for taking the time to give us your honest feedback from the recent visit to our hotel. I am truly sorry that your experience in our concierge lounge was less than ideal. It is by constructive feedback that our new associate can grow into the service level that you and Marriott demands. I am confident this was... More 

Plano, TX
Top Contributor
122 reviews 122 reviews
57 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 24, 2015

This Marriott is definitely above par - a credit to the name. Rooms are clean and well kept, functional save for bedside outlets (they should consider lamps with outlets in their next refresh) with above average bathroom amenities refreshed daily. The concierge lounge is definitely above par with good food and very helpful staff. (Sadly like most Marriott's is closed... More 

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Utrrekr, Thank you for the wonderful comments from your recent visit to our hotel. We have listened to your comments and we are in the process of installing additional nightstand electric outlets to all our concierge rooms. Please feel free to contact me personally so I can assure you have a room with this new addition. Bruce Skwarlo, C.H.A. General... More 

Bartow, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed January 23, 2015

Went there for New Year's Eve, the room was under par for a Marriott. One small dresser that housed the coffee maker and one desk/table and a small cocktail table. No microwave, refrigerator or ice bucket and I couldn't find the hair dryer. Upon checking the room the next morning to make sure I'd gotten everything, I found the hair... More 

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Mishka, Thank you for spending New Year's eve at the Orlando Marriott Lake Mary, I was sorry to hear that you had challenges finding all our amenities. We always have refrigerators available so please feel free to request one on your next visit to a Marriott. Thank you for the valuable feedback. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

Orlando, Florida
1 review
5 of 5 stars Reviewed January 12, 2015

The service was the best. The front desk was fabulous. ,Erica was fantastic, she helped with everything I needed We come all the time and I love your service. The chef is so wonderful and made the best food. She should get bonus Thank u Marriott.

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Elena, Thank you so much for visiting the Orlando Marriott Lake Mary and taking the time to review our hotel. We truly appreciate the positive feedback about our front office team member and our Chef. We hope to see you in the future on your next trip to the north Orlando area. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

Minneapolis
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

The rooms are fine, but ours was not ready for a 3 PM check in. The woman at the front desk acted like we were asking for the moon when we inquired when it would be ready. The front desk manager stepped in at 4 PM and gave us lounge access for the 3 days we stayed. The lounge was... More 

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BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

DRL, Thank you for visiting the Orlando Marriott Lake Mary and we truly appreciate your valuable feedback. I apologize for the extended period of time you had to wait for your room to become available. I can assure you this was an isolated incident over a very busy holiday weekend. I was happy to hear our manager jumped in to... More 

Irvine, California
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 21, 2014

Stayed here for 6 nights last week. Absolutely liked the place and will recommend: Hotel: The lobby is very stylish and was decorated the entire hotel with Christmas lights and trees. It was very pretty. They do have a small gym and a pool. The hotel shuttle can drop you to nearby areas. The wifi worked well and is free.... More 

Was this review helpful? Yes
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

PaulRupesh, Thank you so much for visiting the Orlando Marriott Lake Mary and taking the time to compliment our hotel and our service team. We hope you get to return to the North Orlando in your future travels and have the opportunity to visit us again. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager More 

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Additional Information about Orlando Marriott Lake Mary

Address: 1501 International Parkway, Lake Mary, FL 32746
Location: United States > Florida > Lake Mary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Orlando Marriott Lake Mary 3.5*
Number of rooms: 299
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Also Known As:
Orlando Marriott Lake Mary Hotel Lake Mary
Marriott Lake Mary
Lake Mary Marriott
Hotel Style:
#8 Family Hotel in Lake Mary
#9 Business Hotel in Lake Mary

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