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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

2.0 of 5
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1036 Greenwood Blvd, Lake Mary, FL 32746
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1 room 1 guest
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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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162 Reviews from our TripAdvisor Community

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Traveler rating
    92
    36
    14
    10
    10
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34
16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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Gainesville, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Location is phenomenal. Very close to a plaza with grocery and clothes shopping. The room has a kitchenette which made this stay unique to me. It is ideal if one is planning on staying for multiple days at the location. Franklin was very welcoming to my family and I by answering all questions politely and providing us with dinner plates... More 

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Phillipsburg, New Jersey, United States
Level Contributor
14 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The first thing that strikes you upon entering the hotel is the awful damp musty smell. The staff when around were helpful. The desk was not constantly manned. There were other travelers trying to check in, their comment to my husband "good luck getting a hold of someone"! Our room was on the third floor. When walking to our room,... More 

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Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

I read some of the bad reviews on trip advisor about this hotel and I laughed! A few about customers only recieving housekeeping once a week? Extended Stay is a limited service hotel. They are very clean and have awesome prices for what they offer and there are many other hotels that DO NOT have housekeeping everyday. Also I was... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking the time to write such a great review of our hotel. I am so pleased to hear that our staff was able to provide you with a wonderful visit. I will be sure to share your kind remarks with our entire team. Thank you again for your feedback and for recommending our hotel to friends. We... More 

Milwaukee, Wisconsin
1 review
1 of 5 stars Reviewed May 19, 2015

My first room was not cleaned. After sitting in my second room for a couple hours, I noticed the room was infested with fleas. I returned to the front desk to ask for a new room and they were very accommodating. In my THIRD room of the evening, I noticed another flea. I was not certain if it had came... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

The rooms are nice. Very clean. As others have complained, the internet is throttled to the point that youtube videos must be pre-buffered prior to loading the video. It has nothing to do with weak wifi as others suggested, it is being throttled so they can upsell premium speed internet access at like 10 bucks a day. I didnt remove... More 

Was this review helpful? Yes 1
Lake Mary, Florida
1 review
1 of 5 stars Reviewed May 3, 2015

Terrible hotel. NO pool, plus the internet access sucks, even when you pay the extra $14.99 a week. Don't expect to watch a tv show on your computer, it will sit and spin. I was locked out of my room three days in a row and had to keep going to the desk to get the key recoded (any no,... More 

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Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your recent review of your stay. I am sorry to hear the internet did not have a strong enough signal and that your stay was not to your satisfaction. In response to your feedback, I have added access points throughout the hotel and we are confident this will improve signal strength. Thank you very much for providing... More 

Evanston, IL
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

This motel has full kitchens, but less service than standard motels. They provide clean towels but don't make the bed. Breakfast is minimal in the lobby. But if don't mind buying a few breakfast items, it's a very quiet, clean place. We stayed 5 nights to visit a friend nearby but primarily to ride the county bike trails. This motel... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you so much for posting a review of our property. I am happy to hear that we were able to provide you with a comfortable and clean stay at a great value. I am also glad that you were able to take advantage of the local trails that Lake Mary has to offer. Thank you again for sharing your... More 

Princeton, Indiana
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 5, 2015

We were looking for a place to stay in the area since our flight was cancelled at Sanford airport and everything was booked up closer to Sanford. Room was very nice, included a kitchen, which we didn't need. Very clean, and affordable!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you were able to find us last minute and enjoyed your stay. I’m thrilled you found our hotel to be a good value. Thank you again for your review. We look forward to seeing you in the future, should your travels... More 

Hendersonville, North Carolina
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 3, 2015

Arrived in Florida destination on short notice to attend a family funeral. I utilized reviews from TripAdvisor.com as a guide on the way and made a list of possible hotels. We stopped at Extended Stay America and were offered the last room which was king suite. We were seeking a standard room but it was getting late. The room was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Bob - Thank you for writing a review of our hotel. We are sorry to hear you experienced some noise on your last night; however, we are glad that you had an enjoyable stay with us. We are proud of our staff for providing you with friendly service. Thank you again for your feedback. We look forward to seeing you... More 

Sanford, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 2, 2015

The maid service is suspect. I am not convinced that they changed the sheets, since they still had much dog hair on them after the turnover. We also found a mystery tissue and someone else's sock under the bed when we were picking up to do our laundry.The laundry facilities were half out of order, and there was no soap.... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Jessica - Thank you for bringing your experience to our attention. We are very disappointed to hear about the billing issue you experienced. We also apologize that your room was not cleaned to your standards. To make sure this doesn't happen again, we will speak with our staff to make sure that we handle our billing process with more care... More 

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