We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Lake Mary hotels

The Westin Lake Mary

4.0 of 5 Hotel   |   2974 International Parkway, Lake Mary, FL 32746
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added The Westin Lake Mary to your Saves list
The Westin Lake Mary
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
92%
Ranked #4 of 12 hotels in Lake Mary
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jason L Owasso, Oklahoma, United States
  • Overview
  • Reviews (391)
  • Photos (69)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (94)
  • Location
  • More
true
Write a Review

391 people have reviewed this hotel

Traveler rating
    278
    82
    14
    10
    7
See reviews for
79
94
30
145
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Owasso, Oklahoma, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice, clean, and comfortable hotel with friendly staff, just as you would expect from a Westin. The gym was sufficient and clean. The hotel is in a decent area with a few restaurants in the area if you don't want to spend 30 bucks on a steak at the hotel restaurant. My corner room had lovely floor... More

Was this review helpful? Yes
Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a couple of nights recently. I am a platinum member of the Starwood program. I had to go back to desk twice to get my keys right. The club room service was just ok and didn't impress. Not in a hurry to go back.

Was this review helpful? Yes 2
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear NacyLeeR Thank you for taking the time to comment. We apologize for the inconvenience of not having your key programmed correctly the first time and I have followed up with our arrival team. I am concerned that we did not exceed your expectation which is an essential requirement of your elite status. Please give us the opportunity to deliver... More

Satellite Beach, Florida
Top Contributor
65 reviews 65 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I wanted to test travelling with our cocker spaniel/poodle mix. So we booked a weekend at the Westin Lake Mary. We had a great dog friendly time! The Westin provides a nice doggy bed and bowls at no extra charge. At check in they even informed us that Don Shula's restaurant had a pet friendly patio. In... More

Was this review helpful? Yes 1
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Oscottcard Thank you for your review. We are glad you enjoyed our “Heavenly Dog” program. We look forward to your next return Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More

Bethlehem, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not only is this hotel easy to get to, but it is in a lovely location. Parking is complimentary. We booked a room on the 7th floor - the Club Floor, where we had access to the club room in the evening for snacks and non-alcoholic beverages and also in the morning for a continental breakfast. Both were excellent. Our... More

Was this review helpful? Yes 1
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear essaysa Thank you for your review. Your very detailed response reads like a travel review. We are delighted that you enjoyed the numerous amenitys available at the hotel and surrounding area. We look forward to your next return. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More

East Kilbride, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel managed to accommodate approx 300 from our cancelled flight with no difficulties, It's primarily a business and conference hotel, very big. The room was very clean and had everything you would expect, mini fridge, safe, TV, internet access, huge bathroom with bath and separate walk in shower. Lots of restaurants, Bars, and a Publix just across the road.... More

Was this review helpful? Yes
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear JohnC173_13 Thank you for your review. We appreciate your taking the time to comment during an inconvenient flight delay. We look forward to your next return. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More

Senior Contributor
28 reviews 28 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As a first time visitor of the brand, I believe that my expectation where too high for service, value, and luxury. Upon check in, the front desk hosts were very kind and excited about the reason behind my visit, a staycation/surprise birthday for my fiance and helpful in getting me checked in and up to the room to decorate. They... More

Was this review helpful? Yes 1
Boca Raton, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

Clean, beautiful and accommodating. The gym was adequate,very nice pool, comfortable bed and great size room. Excellent location with a beautiful walking running biking nature trail and a publics and a movie theater directly across the street.

Was this review helpful? Yes
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Guest Thank you for your comments. We are pleased you enjoyed the hotel and the surrounding amenities. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More

Fort Myers
Top Contributor
61 reviews 61 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed here during a business conference. The grounds were well kept. The lobby and decor was very nice. A slight hick up at check in, but nothing to go crazy over. The room was nicely appointed, clean and modern. There was a mini-fridge and safe which are always a plus for me. A nice coffee maker also appointed the room... More

Was this review helpful? Yes
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Guest Thank you for your detailed review. I am glad you enjoyed our various amenity’s during your conference and we look forward to your return. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More

Greenville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

My husband and I stayed here after a day of shopping in Orlando. It was on our way home (back to Jacksonville.) Everything was clean and lovely. Some other reviews complain about light and hot water because it is a green hotel. Both were just great. Wonderful time. Would stay again for sure.

Was this review helpful? Yes
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear lriacobelli Thank you for your nice review. I am delighted that we met your expectations. Please return soon. Yours in hospitality, PETE VALENZUELA General Manager More

North Myrtle Beach, South Carolina
2 reviews
5 of 5 stars Reviewed July 12, 2014

My two day stay at the Westin was great! The front desk staff was superb, very friendly and very accommodating. Also, I can say the same for the housekeeping staff. Everything was sparkling clean. The landscaping was perfect. The lobby area was well laid out, spacious and pretty except for the framed art work. It was blah without adding a... More

Was this review helpful? Yes
Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear SEMPERFIW-1-13 Thank you for taking the time to comment on your recent stay. We were pleased that our team made your stay enjoyable. I have shared your comments with our housekeeping and Guest Service staff. Yours in hospitality, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More

Owners: What's your side of the story?
If you own or manage The Westin Lake Mary, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Lake Mary? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Lake Mary

Address: 2974 International Parkway, Lake Mary, FL 32746
Phone Number:
Location: United States > Florida > Lake Mary
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Lake Mary 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Travelocity, Orbitz, Booking.com, Expedia, Hotels.com, Tingo, TripOnline SA, BookingOdigeoWL, Venere and Priceline so you can book your The Westin Lake Mary reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Lake Mary Hotel Lake Mary

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Pool/beach area (7)
Viewed
Bathroom (5)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lake Mary with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lake Mary #3 Family Hotel in Lake Mary #4 Romantic Hotel in Lake Mary
Hotel Class
Official Description (provided by the hotel)
Westin Lake Mary, Orlando is a sophisticated, upscale hotel near Central Florida's attractions and technological corporations. We have 14,000 sq ft of event space, free wifi, and a heated outdoor pool ... more   less 
Number of rooms
22

Questions & Answers

Questions? Get answers from The Westin Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer