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The Westin Lake Mary

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2974 International Parkway, Lake Mary, FL 32746
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The Westin Lake Mary
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The Westin Lake Mary
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440 reviews from our community

Traveler rating
    301
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, Canada
Top Contributor
71 reviews 71 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My wife had a business event at the hotel. It was a very nice hotel and the rooms were comfortable. We enjoyed some time around the pool - it was private and was nice to lounge around. The hotel food served at the conference was good too. We also liked the service and food at the Shula's restaurant that is... More 

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Colchester, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for the Daytona 500 as it was inbetween the track and Orlando, was a nice clean hotel with plenty of parking, its in built restaurant is nice too. It also has a selection of restaurants and shops just over the road and a supermarket there too

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Mishawaka, Indiana
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I choose this hotel because I was flying out of the Orlando Sanford Airport. Wanted something close but upscale. The check in process was smooth and quick. I asked to change one of the rooms to a two queen and for the rooms to be adjoining and they accommodated with no issues at all. The hotel looked well kept, very... More 

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear aves 1833, Thank you for your detailed comments and recommendation. I was pleased that you enjoyed your stay. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More 

Miami, Florida
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family recently held a memorial service in near-by Sanford for a relative who had passed away. I had the responsibility of arranging accommodations for several groups arriving from out of town, including myself. We had stayed at the Westin before and decided to use it again. We needed seven rooms. Everything was handled very well. We used the hotel... More 

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear bob33134, Thank you for your comments. I was glad that we were able to meet your expectations not increases your stress during this difficult time. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More 

Sopchoppy, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with very comfortable bed. High end toiletries , robes and bedding. Excellent pool area as well. Great location with movie theater and restaurants just across the street. Easy access to I4 without the traffic noise.

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Pat S Thank you very much for your nice comments. We are delighted that you enjoyed our amenities and location. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More 

Tempe
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel was immaculate, the staff was very warm, welcoming and friendly. Had a sense of humor which was fun. The bed was more comfortable than my bed at home, so I was in no hurry to get home. The restaurant attached which was where there served breakfast, was Shula's 347 Grill and it was exceptional!!! The staff was amazing.... More 

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Robin P Thank you very much for your nice comments. We are glad you were pleased with your stay. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More 

Top Contributor
162 reviews 162 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Second stay here and just what you expect from Westin. Very quiet and nice. Super friendly staff. Great parking and location. If you stay on floor 6 and the hotel is not busy you will wait quite some time for hot water to get to the pipes in your shower.

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear Nancy l Thank you very much for your comments. We recognize the delay in providing hot water and are addressing this issue with a complete refurbishment of our mixing valves. We will have this issue completely resolved by the end of March. Otherwise I am glad you enjoyed your stay. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY,... More 

Hector, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

When you book a higher end hotel that claims to cater to business travelers, you expect hot water and an adequate internet speed. We had no hot water in the the evening ( ran the tap 10 minutes). Went to bed without a shower. This morning we got hot water after about 8 minutes of running the shower. The "... More 

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear anne a Thank you very much for your comments. Our apologies for the unsatisfactory internet service. However you may have noticed the sign in the lobby that BrightHouse is completely upgrading our internet bandwidth and delivery. I assure you your next experience with our internet will be satisfactory. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More 

Naples, Florida
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We only stayed one night at the Westin, so we're not sure how the area around the hotel is. Arrived exhausted from Naples, just in time to rush up to the room and find no toilet paper. Went down to the lobby bar, only to find no bartender (at 9 p.m.). Went to front desk, told to go back to... More 

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Palmetto, Florida
Top Contributor
55 reviews 55 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent property and convenient location for my purposes. Was able to book at the last minute at a good price. Would recommend checking it out before booking any other nearby. Clean spacious room and friendly staff. Would be a 5 star if not for pet scratches on my bathroom door on a non pet friendly floor. The pet owners continue... More 

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Pete V, General Manager at The Westin Lake Mary, responded to this review

Dear MikeB230, Thank you for taking the time to comment on your stay. We are pleased that you found our hotel to your liking. I have also general cleaned this room based on your pet comments and allergies. Be well, PETE VALENZUELA General Manager WESTIN LAKE MARY, ORLANDO NORTH More 

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