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Residence Inn by Marriott Orlando Lake Mary

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825 Heathrow Park Lane, Lake Mary, FL 32746
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Residence Inn by Marriott Orlando Lake Mary
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Residence Inn by Marriott Orlando Lake Mary
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165 reviews from our community

Traveler rating
    115
    42
    4
    0
    4
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60
27
7
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Lake Mary, Florida
Top Contributor
155 reviews 155 reviews
28 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is my second stay at this property. The first time was back in August of 2013 when I was relocating to the Lake Mary area from PA. This second stay is for my move back north to NJ but this time I have a cat in tow. For anyone arriving with a pet they do charge a $100 nonrefundable... More 

Was this review helpful? Yes
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Hi Lynnie72 - Thanks very much for taking the time to review our Residence Inn. I appreciate the constructive critism. I do have the service request from your check out. Thank you very much for bringing those few issues to our attention. We have addressed them and the room is ready for the next guest. I am happy that the... More 

Central Florida, Florida
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for one week. I gave it 4 stars if basing it on similar types of hotels. because of the friendly staff and it is clean. They have hot breakfast daily and evening snacks mon-wed. Some evenings could be dinner but mainly snacks. Pro- the 2 bedroom rooms have a full stove, microwave, fridge and dishwasher... More 

Was this review helpful? Yes
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear travelwtot, Thank you so much for taking the time to post your satisfaction with the Residence Inn Lake Mary. We are very happy that you enjoyed the amenities of our suites and the breakfast and evening social. We hope that you will visit us on your next trip to our area. Sincerely, Jamie Ross More 

Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 13, 2015

We had an excellent stay at the hotel. The rooms were clean and the staff was courteous and always pleasant and nice. The hotel is about 30 mins to Disney attractions and about 30 mins to Daytona Beach. The rooms have kitchens for cooking your meals and also a great free breakfast in the morning. There was a firepit to... More 

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Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you, kwgodrey for sharing your experience at the Residence Inn Orlando Lake Mary. We appreciate your feedback and are delighted to hear that you had a great stay.With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. We hope... More 

Tampa, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

Just spent 2 weeks at this property - work assignment. The staff were incredibly accommodating - from front desk to cleaning staff. Clean suites with a kitchen. I wish it had an oven but I understand that this is a hotel. Breakfast is good - numerous selections available. No made to order breakfast but that is probably better so my... More 

Was this review helpful? Yes 1
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are so glad you enjoyed your stay at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

Springfield, Missouri
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed one night in room 108 with a king bed and queen sleeper sofa. The hotel was very clean and well kept. I am guessing it must be newer. The pool was very nice with towels available and the kids (10 and 8) had a good time swimming in it. There was also a hot tub and outdoor seating... More 

Was this review helpful? Yes 2
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear kskhamilton, Thank you very much for the nice review of the Residence Inn Lake Mary. We are delighted that you were able to enjoy so many of our amenities. Thanks for the referral and we look forward to your next visit to Lake Mary. Kind Regards, Jamie Ross More 

Salt Lake City, Utah
Top Contributor
80 reviews 80 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 17, 2015

We just stayed at this hotel earlier this month and we were very satisfied with our stay. Gerald was very helpful and let us check in a bit early when we called to ask since we had just flown in on a red eye flight. Our room was clean and had ample space for our family of four. The breakfast... More 

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Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Hi Sara K. Thank you so much for the nice review of the Residence Inn Lake Mary. I am delighted that you were very satisfied with your visit. Thanks so much for acknowleging Gerald, we are lucky to have such dedicatin at our front desk. I appreciate your feedback regarding the sheets and towels. I have shared with the deparment... More 

port st lucie, fl
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 14, 2015

I use this hotel once a month for business. What I love is that it is always clean. The eating area, the lobby, and especially the rooms. The rooms are always clean, and consistent. The breakfast is excellent, with real eggs not fake. The beds are comfortable, having the kitchens are amazing, and I never smell funky left over food... More 

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Generalmanager825, Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear Rupking, Thank you so much for taking the time to review our hotel. We appreciate the kind words and delighted that you are happy staying with us monthly. We are fortunate to have such a loyal and caring team. Thank you so much for the acknowleging our housekeeping staff. We look forward to seeing you next month. If I... More 

New Orleans, Louisiana
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2015

This has a great room for handicap travelers. I stayed in Room 107, which has 2 bedrooms and 2 baths. We had to move the desk chair and ottoman out of the way but otherwise it was perfect for getting around with a walker. Note only one of the bathrooms was handicap equipped. Breakfast offered a nice variety of good... More 

Was this review helpful? Yes
Generalmanager825, Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear LynnKayB, Thank you for the nice review regarding your recent stay at the Residence Inn Lake Mary, we appreciate your feedback and are delighted to hear that our accessible two bedroom suite worked out so well for your family. Thank you again for your time and hope to see you again next time you are in our area. Regards,... More 

Hollywood, Florida
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed one night here. The place is very clean and the bed is very comfortable. The front desk was polite and very fast. Check in and check out was very smooth. There is a huge shopping center with at least half a dozen restaurants located right next to the hotel.

Was this review helpful? Yes 1
Generalmanager825, Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Hello Max S - Thank you very much for taking the time to review our hotel. We appreciate the kind words and are very happy that the Residence Inn Lake Mary worked out so well for you and yours. Hope to see you next time you are in our area. Kind Regards, Jamie Ross - GM More 

Adrogue, Argentina
1 review
5 of 5 stars Reviewed February 23, 2015 via mobile

During my stay in Lake Mary, my family and I went through one of our most difficult times in our life (I have had a heart attach and went to the hospital and got 2 surgeries). Fortunately, the entire Staff of this hotel were extremely supportive with my wife and childs, helping us to go through this difficult process more... More 

Was this review helpful? Yes
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are glad we were able to accomodate you and your family at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

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