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Residence Inn by Marriott Orlando Lake Mary

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825 Heathrow Park Lane, Lake Mary, FL 32746
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1 room 1 adult
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Residence Inn by Marriott Orlando Lake Mary
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195 Reviews from our TripAdvisor Community

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Dallas, GA
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed a Saturday night recently and checked out the next morning. This is a very nice little place to stay, clean, roomy, and the rooms look great. There are many restaurants and places of interest nearby and places of interest nearby and it is easy to get around using your GPS in your phone. The breakfast was pretty good,... More 

Helpful?
Thank RaginCajun79
Napoleon, Missouri
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this Residence Inn. The lobby has a "waterfall" glass panel that immediately draws your eyes. Front desk agent was very friendly upon check-in, explained the complementary breakfast and other features of hotel. Lobby was clean and well arranged. Elevators were large, big enough for luggage cart and four people to ride in. We had a studio king room with... More 

Helpful?
Thank Gigi B
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you, Gigi for the nice review of the Residence Inn by Marriott Orlando Lake Mary! We are thrilled that you coined our hotel "Amazing". Appreciate you acknowledging our friendly staff. We look forward to our bed replacement program in the very near future. Kind Regards More 

Chevy Chase, Maryland
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room furnishings rather dated and mattress and box spring needs replacement. Kitchen well equipped. Breakfast service was very mixed; basic things were constantly running out-like butter, fruit and yogurt. Gave the impression of metering limited supplies. Front desk staff friendly. Very isolated relative to high tourist attractions.

Helpful?
Thank hakccmd
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you, hakccmd for taking the time to review your recent stay. We are very happy that you found our front desk staff to be very friendly, just how we had it planned. We appreciate you letting us know about the breakfast items, we aim to have ample supply. We look forward to replacing our mattresses in renovation later this... More 

Miami, Florida
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 2, 2016 via mobile

This place is only getting getting 2 stars based on the actions of one housekeeper. I stayed 12/30-1/1/16 in room 102 to celebrate New Year's with my family in Disney. Everything was fine until the last day. We asked for a late check out which the front desk graciously allowed us to do at 1pm. I packed up and got... More 

Helpful?
Thank miamifan1733
Generalmanager825, Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear Miamifan73 - We are happy to accommodate late check outs and sorry that your pleasant visit ended in the manner described. Thank you for the compliment of the other courteous and professional staff members. We appreciate your feedback and have taken steps to correct the misunderstanding with the housekeeper. Kind Regards. More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

We travel often but I am disabled..and this property is great! Marriott always have ADA rooms, but these have better design. A full size taller real ADA toilet, an easy chair with solid arms that reclines (to about 45 degrees), a hand held spray attachment in the shower and doors large enough to move through..we're all standard little efficiency apartment... More 

Helpful?
Thank Benita D
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Hi Benita D - Thank you taking the time to review the Residence Inn by Marriott Orlando Lake Mary. We are delighted that our ADA suites were more than accommodating for your recent visit. Our room service delivery from the Marriott Orlando Lake Mary is definitely a nice addition to our property. We hope to see you again on your... More 

Level Contributor
124 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 25, 2015

We were here for an extended stay to visit family over the Christmas holidays. All of the rest of our family stayed at the Westin across the street, but we chose the Residence Inn because we are loyal to Marriott and wanted a suite. We've been back and forth between the two hotels throughout our stay and would choose this... More 

Helpful?
Thank Lynne C
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear Lynne C - We are happy that you chose the Residence Inn by Marriott Orlando Lake Mary for your extended stay visit with your family for Christmas. Our one and two bedroom suites are equipped with tubs and our studio suites have shower stalls. Thank you for complimenting our comfortable king beds. We look forward to hosting you on... More 

Columbia, South Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 15, 2015

I haven't stayed at many Residence Inn, but they're usually just "okay" I guess this location being where it is might make this a much nicer one. The room was very spacious and clean and fully equipped. Half court basketball court, average pool, and a lot of nice restaurants etc. surrounding the area. The hotel itself was just really nice... More 

Helpful?
Thank Willie T
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Hello Willie T - Thanks for taking the time to review your recent visit to the Residence Inn by Marriott Orlando Lake Mary. We are delighted that you enjoyed your spacious, clean and fully equipped suite and were able to take advantage of our basketball court and pool. We appreciate your kind comments regarding our very pleasant and friendly front... More 

Port Saint Lucie, Florida
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 12, 2015

Our good friends came to visit us in Florida. We all went on a 2 night stay in Lake Mary. The room was spacious and clean. Had a lovely time. Sat outside one night by the fire pit with drinks. Excellent stay at a good price. Very close to shopping and good places to eat.

Helpful?
Thank nanbillf
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Hello nanbillf - So happy that your had an excellent stay and enjoyed being close to shopping and good restaurants. We hope that you will choose the Residence Inn by Marriott Orlando Lake Mary on your next visit to the Lake Mary area. Kind Regards, Jamie Ross More 

Tyrone
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

My husband and I had a very relaxing stay. We were in room 601 a one bedroom suite, which was very spacious, clean and airy with a fully equipped kitchen. The room was great because it's away from the highway, so no traffic sound. The AC is a litle noisy. The hotel is located in a nice area, walking distance... More 

Helpful?
1 Thank MAPSMAP
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Dear MAPSMAP - Thank you for writing this nice review on your relaxing stay at the Residence Inn by Marriott Orlando Lake Mary. Sounds like our spacious, clean one bedroom suite was perfect for your visit. It is quite nice to be within walking distance of the great shops, restaurants and supermarkets. We appreciate your kind comments relating to our... More 

Mississauga, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 16, 2015

I stayed in Residence Inn for about 9 days because of my work location being close by. The rooms were nice and big, very clean. There was a pool area, again very clean and also a small fitness room. The breakfast was complimentary and quite nice too, there was also social evening on the weekdays. If you wish to check... More 

Helpful?
Thank SunitaVDinakar
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you, Sunita for the nice review of the Residence Inn by Marriott Orlando Lake Mary. We are thrilled that you enjoyed your 9 day stay while working in our area. Thank you for acknowledging our nice, big & very clean rooms. Glad you had time to make use of our pool area and fitness room and enjoy our tasty,... More 

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