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Residence Inn by Marriott Orlando Lake Mary

3.0 of 5 825 Heathrow Park Lane, Lake Mary, FL 32746
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Certificate of Excellence 2014
Residence Inn by Marriott Orlando Lake Mary
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Residence Inn by Marriott Orlando Lake Mary
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152 reviews from our community

Traveler rating
    107
    37
    4
    0
    4
See reviews for
56
24
7
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Jacksonville, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay at the hotel. The breakfast was nice and rooms were clean. The guest service was always pleasant and nice. It was such a good stay that I wanted to extend the stay for a few more days, but unfortunately they were sold out. It was good for trips to Winter Park and good choice of... More 

Was this review helpful? Yes
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are so glad you enjoyed your stay at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Poor Customer Handling Skills. They refused me for a Late Check Out even though I was staying there for a month. As I was not expecting this, I had to do a rush Check Out because of I which I Left some of my Stuff(A Packed Rice Bag of 20 lbs) in the Drawer by Mistake. I went back to... More 

Was this review helpful? Yes 1
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

I want to sincerely apologize for any inconvenience we may have caused you. I want to ensure you that this is not our standard here at the Residence Inn in Lake Mary. If we did not have your item that was left behind, we should have replaced it for you. I will be glad to speak with you directly regarding... More 

St. Augustine, FL
Top Contributor
106 reviews 106 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here once again while visiting Mount Dora and Sanford, both just a short drive away. The hotel is a new generation of high rise Residence Inns, smartly appointed. The staff is very friendly and efficient. Rooms are spacious, meticulously clean, and comfortable. Breakfast buffet is plentiful and extremely well run by an attentive staff. We are looking forward... More 

Was this review helpful? Yes
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are so glad you enjoyed your stay at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was quiet, clean and the staff were accommodating. They were able to upgrade us to a two bedroom and let us use our points. Great location. Near some great restaurants. We dined at Terramia Brick Oven with family.

Was this review helpful? Yes
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for staying with us and for taking the time to share your comments. We are pleased we were able to upgrade you to a larger room and that you were able to dine at some of our local favorites. We look forward to seeing you again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 8, 2014

This is a excellent hotel with highly professional staff. Hotel is well kept and is always clean. During our stay there we went back and forth from the hotel to downtown Disney, universal studios, etc. The ride was about 30 minutes on a good night. What we didn't realize is that the hotel is about the same distance or more... More 

Was this review helpful? Yes
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are so glad you enjoyed your stay at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

Ringgold, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 1, 2014

My family and I stayed here for a long weekend. Loved having a little extra space and a real kitchen and real dishes. Staff was so pleasant'and accommodated every request. Management was out during breakfast and social hour greeting everyone and asking them about their stay. They care about this place and their guests. Everyone was excellent, front desk staff,... More 

Was this review helpful? Yes
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for coming back to visit us. We are pleased you enjoyed your stay and had time to visit the Central Florida Zoo. We appreciate you taking the time to share your comments and we look forward to seeing you again soon. More 

Charlotte, NC & Tampa, FL
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 23, 2014

If you are looking for a super clean and well-appointed hotel in the Orlando area, don't hesitate to give this Residence Inn a try. It was super easy access to I-4 and the expressway to MCO (35 minutes), as well as a short drive to the quaint town of Mount Dora. The beds are comfortable; there is a large flat... More 

Was this review helpful? Yes
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are so glad you enjoyed your stay at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

Hudson Valley NY
Top Contributor
109 reviews 109 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 19, 2014

A truly comfortable and inviting property, but with a few odd differences. They have eliminated the ice machines, so you must come down to the lobby to get ice from the front desk person. They also got rid of the folding luggage stands, odd. But these are small things that don't stack up much against the really important things...clean, comfortable... More 

Was this review helpful? Yes
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time to share your comments regarding the hotel and local area. We are please you enjoyed your stay. The hotel does not have ice machines on property as every guest room freezer is equipped with an ice maker. Although there are no luggage racks in guest rooms, they are available upon request. We hope to... More 

Toronto, Canada
Top Contributor
91 reviews 91 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 19, 2014

Nice hotel great customer service, restaurants within 2 min walk, grocery store around the corner, 45 min drive from Orlando Int Airport. Overall a great hotel. If it's cool outside sit around the fire pit next to the pool, it's fun.

Was this review helpful? Yes
Generalmanager825, General Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time to share your comments. We are pleased you enjoyed the hotel and the fire pit! Please come back and visit us again soon. More 

Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 5, 2014

This is my second time here in three years and this time was as good as the last. The rooms and hotel are spotless. The mini suites have a full sized fridge two burner stove top microwave and coffee pot. There is a small pool and hot tub, plus laundry and small workout area. Perfect place for a couple of... More 

Was this review helpful? Yes
Generalmanager825, Front Office Manager at Residence Inn by Marriott Orlando Lake Mary, responded to this review

Thank you for taking the time out to let us know your feedback! We are so glad you enjoyed your stay at the Residence Inn in Lake Mary Florida. We hope you have a wonderful day and we hope to see you again soon! More 

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Additional Information about Residence Inn by Marriott Orlando Lake Mary

Address: 825 Heathrow Park Lane, Lake Mary, FL 32746
Location: United States > Florida > Lake Mary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Orlando Lake Mary 3*
Number of rooms: 119
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Also Known As:
Residence Inn Orlando/Lake Mary Hotel Lake Mary
Hotel Style:
#2 Romantic Hotel in Lake Mary
#3 Family Hotel in Lake Mary
#5 Business Hotel in Lake Mary

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