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Hyatt Place Lake Mary/Orlando-North

Certificate of Excellence
3.0 of 5
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1255 South International Parkway, Lake Mary, FL 32746
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Hyatt Place Lake Mary\/Orlando-North
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359 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Lake Mary/Orlando-North
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Portland, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The Wifi signal was terrible in my room. The Toilet ran all night. And the appliances seemed to be pretty banged up. The light fixtures should have been replaced. The people who worked at the hotel were very good. They made the downstairs experience very good.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Henry F
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so we can discuss your issues personally. Sincerely, Mike Hansen General Manager More 

Chicago, Illinois
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very comfortable hotel and very good size room! Furnishings were all in great condition and we felt very comfortable. The hotel staff from front desk clerk to housekeeping were helpful. The only slight drawback was that we travelled at a very busy time of year and it seemed like the staff had a slight bit of trouble keeeping up with... More 

Helpful?
Thank Jennifer D
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, Mike Hansen General Manager More 

Jacksonville Florida
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was big, with a separate living room area. You could tell that some renovations had been done. The bed was comfortable, and the furniture/carpet did not look heavily worn. HOWEVER, the large light over the bathroom sink was flickering from the time I got there. But, it was too late in the evening when I arrived to call... More 

Helpful?
Thank Floyd0214
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation. Sincerely, Mike Hansen General Manager More 

Monroe, United States
1 review
5 of 5 stars Reviewed January 6, 2016

Just on the out skirts of Orlando. We enjoyed our stay and being just far enough away from Disney but close enough to go. Very nice hotel and we would stay there again. The rooms are spacious and clean. The front desk attendant was so sweet when we arrived and welcomed us with a smile.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Wendy M
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Mike Hansen General Manager More 

Level Contributor
4 reviews
4 of 5 stars Reviewed January 4, 2016

It's always soothing to arrive to a comfortable, clean, new hotel room. A very nice place to stay when visiting Lake Mary and Orlando. It is also located close to many good restaurants, supermarkets and clothing stores.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Oswaldo J
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, Mike Hansen General Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed January 1, 2016

We stayed in this hotel for 1 night. It is conveniently located just off of I-4 in Lake Mary, not far from Orlando. The rooms have been recently renovated and are fresh, modern, and welcoming. The beds are comfortable and the free breakfast was good. I just wish with the size of the room there would be 2 TVs, especially... More 

Helpful?
Thank DolphinsnSun
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation. Sincerely, Mike Hansen General Manager More 

Union City, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Went here after problems with Crossland Economy Studios. Great place!! Quiet. No issues. Breakfast! Perfect for my daughter and I! Wished I booked an extra day but they were out of rooms. Pool closed at 10p and was my only issue but non-issue.

Helpful?
Thank n5d
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Mike Hansen General Manager More 

Hephzibah GA, United States
1 review
5 of 5 stars Reviewed December 30, 2015

The best Hyatt Place in the Orlando area. The Lake Mary surrounding area is quiet and traffic is not bad. It's close to Orlando without all the hustle and bustle. Even with a number of new faces, they still have the best staff of any Hyatt Place in Orlando area. I really enjoy my stays here.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Christopher W
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Mike Hansen General Manager More 

United States
1 review
3 of 5 stars Reviewed December 29, 2015

renovated room not ready for occupancy. no towels upon checkin. room not cleaned during 2 day stay. Toilet in need of repair. Electricity not functioning properly. this was a room being renovated and clearly was not ready for occupancy.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sidney G
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our... More 

West Palm Beach, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed December 27, 2015 via mobile

I had a very nice time with my family . The location was great the stuff was excellent and very helpful . The room was specious and very clean . Breakfast was great over all very satisfied. Will definitely stay there again if I'm in the area.

Helpful?
Thank joe L
Mike H, General Manager at Hyatt Place Lake Mary/Orlando-North, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Mike Hansen General Manager More 

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