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Holiday Inn Hotel & Suites Lake City

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213 Southwest Commerce Drive, Lake City, FL 32025
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Holiday Inn Hotel & Suites Lake City
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268 Reviews from our TripAdvisor Community

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Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stay at different holiday inn's and I have to say this was one of the best ones! The staff was friendly and the room was exceptionally clean! That's what I get from a holiday inn. Consistent cleanliness and great service. I was surprised how nice this one was!

Helpful?
Thank Cynthia B
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so happy to hear about your great experience. Our housekeeping staff was recently recognized for their exceptional efforts, so I'll pass your comments on to them. We can't wait to see you again! More 

lehigh acres, fl
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean comfortable and a great staff. A must stay in Lake City. Very accommodating front desk staff made our stay exceptional. Great bar and restaurant right in the hotel. The king room with Jacuzzi was just what the doctor ordered after a day on the road.

Helpful?
Thank tony p
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thank you for sharing your great experience. I'm glad to hear that you enjoyed our restaurant and bar. I'll give your compliments to the chef! More 

Panama City, Florida
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Driving north from south Florida, Lake City is my overnight stopping point and this hotel is my pick of the litter. As an IHG member I was upgraded to a wonderfully large room. The front desk clerks were both friendly and professional and made me feel welcomed. I commend Holiday Inn on their extremely comfortable beds, and one of the... More 

Helpful?
Thank Cecilia R
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so glad to hear about your great experience! We look forward to seeing you again! More 

Lafayette, Louisiana
Level Contributor
212 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed January 2, 2016

We stayed here one night on the way to Disney. It was a good value due to the rate I got. Room was clean. The biggest issue was the beds are at end of life. We all ended up with sore backs. The hotel was in the process of remodeling so my guess is this will get resolved soon. One... More 

Helpful?
Thank tmde
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thank you for your valuable feedback. I'm sorry to hear about the issues that you experienced. I hope you'll give us another chance! More 

Tallahassee, Florida
1 review
3 of 5 stars Reviewed January 1, 2016

I was stunned to find my room reservation had been pre-charged to my credit card without notifying me when I made my reservation. I had requested that I be allowed to cancel the reservation if necessary because I was having surgery and did not know if I could be there. I found out when the charge hit my bill that... More 

Helpful?
Thank JS20152016
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear JS20152016, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your have regarded our nice staff. However, we truly regret if the prepayment taken before your stay and the condition of the room received... More 

Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 29, 2015

When we checked in we were upgraded to a suite to provide us with the requested King bed, at no extra charge. The room was very nice. The bed was comfortable. Loved that we had 4 pillows. The only issue was that the AC was so loud! Every time it kicked on during the night it would wake us up.... More 

Helpful?
Thank Pigfanatic
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear Pigfanatic, Thank you for taking the time to share your recent experience at our hotel. I sincerely apologize for any inconvenience you may have experienced due to our air conditioning system. Your comments are highly appreciated. Let me assure you that we will continuously strive for improvement to make your future stays more comfortable. Sincerely, Faith R Case Manager... More 

Sarasota, Florida
1 review
1 of 5 stars Reviewed December 28, 2015 via mobile

Spend 40.00 extra and stay at the Hampton down the road. I would have left if I could. (Can't drive in the dark and needed to stay put) I had two rooms, one worse than the other. Major stains on carpet, bathroom light busted, dust all over lampshades, tv had a film all over it, goldfish crackers on floor, shower... More 

Helpful?
Thank Kori S
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear Kori S, Thank you for taking the time to write a review of our hotel. It is regrettable that you did not fully enjoy your stay due to our housekeeping service. Allow me to apologize for any inconvenience you may have experienced. I would love the opportunity to regain your faith in us so I have sent you a... More 

Seymour, Indiana
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 6, 2015

Check in was most pleasant, free drink coupons offered and upgrade being a platinum. Room was excellent , and price more than fair, lobby had beautiful Christmas tree. I will use this hotel always since others are much higher , and cleanliness was perfect.

Helpful?
Thank ed b
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so happy to hear about your great experience! Everyone always seems to love our holiday decorations. We hope to see you again soon! More 

Fort Pierce, Florida
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 2, 2015

Our family stops here in Lake City about twice a year, traveling South for the Holidays. We are always impressed by the overall cleanliness of this hotel and attentiveness of the staff. Everyone is always so friendly, from the office staff to the cafe servers, we are assured to have excellent service. Great stop for both business and leisure travelers!

Helpful?
Thank Samantha L
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thank you for your great feedback. We hope to see you again next football season! More 

Baker,Fl,USA
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

First time I have started there. Great place. And all the employee were super nice and help full. I will be staying there again for sure. Great location to instate and to lots of Restaurants, pretty much anything you want to eat is close by.

Helpful?
Thank wdh7159
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so happy to hear about your experience. Come back and see us! More 

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