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Country Inn & Suites By Carlson Lake City

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350 SW Florida Gateway Dr, Lake City, FL 32024
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Country Inn & Suites By Carlson Lake City
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Country Inn & Suites By Carlson Lake City
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228 reviews from our community

Traveler rating
    132
    61
    18
    11
    6
See reviews for
100
66
8
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (54)
  • Jun-Aug only
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    (56)
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West Palm Beach, Florida
1 review
2 of 5 stars Reviewed 1 week ago

When I checked in the person at the desk was nice. “Oh I remember this name nice to see you again. She gave me my room key and I went to the room. When I got to the room the door was open wide open and when I walked in it had a smell to it (Must be why door... More 

Was this review helpful? Yes
Klaudia L, General Manager at Country Inn & Suites By Carlson Lake City, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Klaudia or Emilie. More 

Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for an overnight on our way to Florida's east coast. First of all, it has very poor signage and difficult to locate coming off the interstate. The room we had was clean but needed some upgrades. Staff was ok, but not the friendliest. Breakfast was good with a nice selection. More than likely we would find another... More 

Was this review helpful? Yes
Klaudia L, General Manager at Country Inn & Suites By Carlson Lake City, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Klaudia or Emilie. More 

Kosciusko, Mississippi
Top Contributor
70 reviews 70 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here in route to Disney World as I had first done back in 2008. Service at check-in was fine and relatively efficient. When we attempted to enter our assigned room we found the security lock bolted from the inside. Upon return to the front desk, we were assured the room was vacant and a desk clerk first called the... More 

Was this review helpful? Yes
Klaudia L, General Manager at Country Inn & Suites By Carlson Lake City, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We had the maintenance look at the door to see if there is anything we can do so this will not happen again. We hope... More 

Ann Arbor
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this location in Lake City a few times during our travels to and from Florida, and have been very satisfied every time. The staff is always friendly, rooms are comfortable and clean, and the breakfast is good. (Don't forget the complimentary cookies, too!) We will continue to stay here on future trips to Florida.

Was this review helpful? Yes 1
Klaudia L, Manager at Country Inn & Suites By Carlson Lake City, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us. We look forward to your next stay. More 

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 4, 2015

Never a disappointment, always a delight. We have made this our go to spot for when we travel, just because it is always a pleasant experience. Great staff, great prices, locations cannot be beat and clean clean clean rooms 😃 thank you for making this stay ideal for me on my solo road trip from TN to Sanibel. Felt safe... More 

Was this review helpful? Yes 2
Klaudia L, General Manager at Country Inn & Suites By Carlson Lake City, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us. We look forward to your next stay. More 

Ypsilanti, Michigan
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed in this hotel after spending two days on the road and sleeping in the noisiest hotels I have ever experienced. When we arrived I asked for a room opposite the road and my request was honored. This was the best night sleep we had on our trip. The room was very quiet and dark. The staff were friendly... More 

Was this review helpful? Yes 2
Klaudia L, General Manager at Country Inn & Suites By Carlson Lake City, responded to this review

Thank you for taking the time to write a review and staying with Lake City's award winner hotel. It is great to see that you have enjoyed your stay. Our staff takes pride in their work and we go above and beyond to satisfy our guest. Guest satisfaction is our number one priority. We hope to see you again!!! More 

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