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Country Inn & Suites By Carlson, Lake City

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350 SW Florida Gateway Drive, Lake City, FL 32024
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1 room 1 adult
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Country Inn & Suites By Carlson, Lake City
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339 Reviews from our TripAdvisor Community

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florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The employees were very courteous. Room was very clean and the mattress was extremely comfortable. We stayed at this hotel because we were attending a wedding. The location is very convenient. I love lake city. Everyone there is so nice. Southern hospitality.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank lulubelleFlorida
Marysville
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This property is quite dated and more expensive than a Country Inn and Suites we stayed at the night before. The room was adequate with a small TV and outdated bathroom. Other areas of the hotel were in disrepair.

Helpful?
Thank Pat P
Emilie B, Front Office Manager at Country Inn & Suites By Carlson, Lake City, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

Atlanta, Georgia, United States
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was quite a surprise for an overnight stop off I75. The staff is exceptional, beds comfy, hotel very clean and it sports an indoor sparkling. pool and hot pool. Breakfast is the usual but good coffee and cookies are available all day. Well remember this one.

Helpful?
Thank sw4311
Emilie B, Front Office Manager at Country Inn & Suites By Carlson, Lake City, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time with us. We look forward to your next stay. More 

Indianapolis, Indiana
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Arrived at 9pm after a eight hundred mile drive. Upon check in, our room was over 80 degrees. The desk attendant said to lower the thermostat and it will col down quickly. After 2 more front desk visits, a service tech arrived after 11PM and repaired the problem. No apologies, no offer to move rooms, nothing. The room cooled to... More 

Helpful?
Thank marhar2
Emilie B, Front Office Manager at Country Inn & Suites By Carlson, Lake City, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. Also we have personally talked to your husband that morning to apologize and gave $30 refund. Again, thank you for making the effort to... More 

Marshall, Michigan
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 6, 2016

The Inn is located right next to the I-75 expressway. The traffic noise was loud. It sounded like our bed was between the North and South bound lanes of traffic. Our room was in need of some updated decorating. Other than that I would say that it was pretty much as indicated in the Trip Advisor reviews that we read... More 

Helpful?
Thank Ronald W
Emilie B, Front Office Manager at Country Inn & Suites By Carlson, Lake City, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and we apologize for any inconvenience this may have caused you. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. More 

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