Customer Service was absolutley horrible, rude and most unprofessional staff!!!! Corporate needs to pay attention to this hotel!!!!! Asst Manager Joe.......has a huge chip on his shoulders when it comes to bikers.......and took it out on us!!!!! Bikers be ware....DO NOT STAY!!!!!! Rude!!!!!! Charged our credit card and then advised us that we would not be eligible for the 100%... more

Nightmare experience trying to work with the asst. General Mgr. (Joe) and desk clerk (Brandi). They checked us in, told us we would not qualify for any type of "Customer Satisfaction" guarantees. When we tried to discuss this issue they told us to leave or be escorted out by law enforcement. We left.......... They haven't tried to resolve this issue... more

We had to stay around the area for a few more days after our month house rental. We found this Hampton Inn nearby and got the last room in the area. Dan at the front desk apologized profusely for because it was a stinky smoking room. but we took it as we needed a room. We were going to staying... more

Ok, I wasn't expecting a lot since it's a Hampton. Yeah, their nice, but they are 3 star hotels without a lot of frills. We sent a message on the reservation that it was our anniversary and they upgraded us to a suite with sofa and a little larger. The lobby is impressive and it has a small pantry. The... more

The staff was accommodating and gracious. We arrived for our prearranged reservation at about 10 pm. The reservation was booked by me (as a working day after a vacation) for only one person in a king room The airline had other ideas about my family's departure so there were four of us; two adults, a child and an infant. The... more

Amazing hotel. Great Hampton breakfast. All personel were very friendly and helpful. I would definately stay here again. more

This hotel is just over a year old, and rooms are very nice. I was upgraded to a suite (as a participant in the Hilton HHonors program I was entitled to the upgrade) but I didn't even ask, they took the initiative, what a pleasant surprise. Personnel were very friendly, and made excellent restaurant recommendations. Breakfast was typical for Hampton,... more

Nice hotel, centrally located in The Villages area. The front desk staff was always helpful and the room was new and clean. Beware of all the activity in the lobby during the day. Time-share and retirement seminars have people coming and going through the hotel from breakfast past dinner. Also, many of The Village residents come into the lobby area... more

Had an excellent stay at this Hampton Inn. Spent one night here in early Nov. and it was an extremely clean & very comfortable room. Their breakfast buffet had hot items, fruit and breads of all kinds. It was a good value. more