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Holiday Inn Express - The Villages

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1205 Avenida Central North, Lady Lake, FL 32159
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1 room 1 adult
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Holiday Inn Express - The Villages
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express - The Villages
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Atlanta, Georgia
Level Contributor
4 reviews
3 of 5 stars Reviewed September 16, 2015

Hotel under renovation. Chlorine smell in our room and hallway. Friendly staff. Bathroom 1/2 renovated. Bed was fine, pillows old and lumpy. Soft sheets. Clean except for nasty elevator carpet. Full breakfast with great cinnamon rolls.

Helpful?
Thank Miriam522
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Miriam522, Thank you for the feedback from your recent stay with us. I would like to apologize that somethings fell short of your expectations. We are doing some renovations to improve our property. Next time you’re visiting The Villages, come check out the finished product. Sincerely Jennifer Tipton Asst. General Manager More 

Bolney, United Kingdom
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 14, 2015

Overnight stop on our way from Sanford Airport to Atlanta. Comfortable clean room, staff coping well with refurbishment work in the lobby area. Good breakfast in temporary dining room. Short walk to restaurants in Spanish Springs Town Square.

Helpful?
Thank Trevorthedriver
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for the feedback from your recent stay. I am pleased to hear that you found your stay to be comfortable. Come back soon to see the finished product of the renovation. Sincerely, Jennifer Tipton More 

Dover, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 13, 2015

We have been staying here for the last 6 years when we go to Florida in the winter. Orginally we just happened to stay here but the people were so nice that we have made it our permanent address when we are in town. However, the last 2 years have seen some changes at the front desk (probably in management)... More 

Helpful?
Thank Paula K
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Paula K, Thank you for taking the time you leave us a review. I am glad to hear that you have you enjoyed staying with us over the last 6 years. I would like to apologize that you felt a lack of friendliness from our front desk staff, that is not up to our standards and I assure you that... More 

Greensboro, Georgia
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 26, 2015 via mobile

Nice location but very dated with filthy carpet. The elevator floor was absolutely gross. Very friendly front desk. Free coffee and lemonade along with popcorn. Had the king suite which was really good size with free wifi. Room was clean. Air worked well. They're in the process of remodeling the dining room.

Helpful?
Thank Mamaoj
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Mamaoj, Thank you for leaving us feedback from your recent stay. Yes, we are doing some remodeling including replacing the carpet in the public areas of the hotel. I would also like to thank you for the compliment about our staff and their friendly service. Great customer service is something we take pride in. Next time you are visiting The... More 

Venice, Florida, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 24, 2015

lobby and dining area under construction, not made aware when booking room. The rooms really need the attention. Bathtub stained and dirty, had to put towel on floor of tub to keep my feet clean. the air conditioner sounded like a dump truck taking off and stopping all night. The advertised pancake evening, nothing there. breakfast was typical continental foods... More 

Helpful?
Thank Kathy S
HolidayInnTeam, Front Office Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Jennifer Tipton Front Office Manager More 

Norwalk, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 13, 2015

When I checked in they said popcorn available around the clock and free pancakes for dinner. Hah! Neither was true. And the clerk at the desk could care less. Not customer service friendly. Location was fine ... and the room was fine.

Helpful?
Thank ReggieinCT
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for taking the time to leave us your feedback. I would like to apologize that you missed the IHG promotion for the month of August “Pancakes at Night”. Pancakes are served from 8pm-12am. Also popcorn is available 24 hours a day, however after 11pm fresh popcorn is made by request. I hope that one day you would give... More 

Orlando, Florida
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 6, 2015

Staff tries hard and is very friendly. The lobby and breakfast area are nicely spacious. The double bed suite is very large. Some of the drawbacks of it: the TV is too small to be enjoyed from the couch. The furniture seems a bit rundown. The coffee maker is in a cubby hole and cannot be used without pulling it... More 

Helpful?
Thank BLB36
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

BLB36, Thanks for taking the time to leave us your feedback and the great complement about our staff. We value our guest feedback. I would like to apologize that you were not 100% satisfied with the accommodations you received. I hope to have you back with us again. More 

Hollywood, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2015

While visiting a relative in the Villages my Husband and I spent 4 nights here, there was free WIFI and it was super clean. They also allow pets which is great. Lots of families and other interesting people. Breakfast was above average offering alot of yummy starts to the day, and there was always coffee and Sweet Tea and lemonade... More 

Helpful?
Thank tattoocindy
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

tattoocindy, Thanks for taking the time to leave us such an AWESOME review! I am glad to hear that you had a great experience. Thank you for all of the complements; they will be shared with our staff. We are looking forward to your next stay with us. David Murdock General Manager More 

Dublin, Ohio, USA
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 14, 2015

We were warmly greeted and found our room pleasant and exceptionally clean. We were here for a short stay for a family funeral and enjoyed the quiet atmosphere. Janet, the hotel maid, deserves accolades for her friendliness and charm. Our siblings, their offspring, and the offspring's children were neighbors in the hotel. Cannot rave enough.

Helpful?
Thank Donna H
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Thanks for the awesome review! Positive guest feedback is wonderful to hear. I am glad that we were able to provide such a positive stay for you and your family during this time of loss .Your complements will be shared with our staff. More 

Florida Keys, Florida
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 1, 2015

I always worry about staying in a holiday inn. You usually get what you pay for, but we were limited on time and distance and this hotel offered everything we needed plus the pool and free breakfast we were looking for. The hotel lobby is clean and well maintained, the dining hall was just as good with someone always cleaning... More 

Helpful?
1 Thank Sandra C
David M, Manager at Holiday Inn Express - The Villages, responded to this review

Thank You for taking the time to leave us such awesome feedback. I am pleased to hear that you enjoyed your stay with us. I appreciate all of the complements about our staff. I hope to have you back with us again. Sincerely, David L Murdock More 

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