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Holiday Inn Express - The Villages

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1205 Avenida Central North, Lady Lake, FL 32159
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1 room 1 guest
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Holiday Inn Express - The Villages
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141 Reviews from our TripAdvisor Community

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Traveler rating
    53
    44
    27
    11
    6
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48
41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Greensboro, Georgia
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location but very dated with filthy carpet. The elevator floor was absolutely gross. Very friendly front desk. Free coffee and lemonade along with popcorn. Had the king suite which was really good size with free wifi. Room was clean. Air worked well. They're in the process of remodeling the dining room.

Was this review helpful? Yes
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Mamaoj, Thank you for leaving us feedback from your recent stay. Yes, we are doing some remodeling including replacing the carpet in the public areas of the hotel. I would also like to thank you for the compliment about our staff and their friendly service. Great customer service is something we take pride in. Next time you are visiting The... More 

Venice, Florida, United States
Level Contributor
7 reviews
2 of 5 stars Reviewed 1 week ago

lobby and dining area under construction, not made aware when booking room. The rooms really need the attention. Bathtub stained and dirty, had to put towel on floor of tub to keep my feet clean. the air conditioner sounded like a dump truck taking off and stopping all night. The advertised pancake evening, nothing there. breakfast was typical continental foods... More 

Was this review helpful? Yes
HolidayInnTeam, Front Office Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Jennifer Tipton Front Office Manager More 

Norwalk, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

When I checked in they said popcorn available around the clock and free pancakes for dinner. Hah! Neither was true. And the clerk at the desk could care less. Not customer service friendly. Location was fine ... and the room was fine.

Was this review helpful? Yes
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for taking the time to leave us your feedback. I would like to apologize that you missed the IHG promotion for the month of August “Pancakes at Night”. Pancakes are served from 8pm-12am. Also popcorn is available 24 hours a day, however after 11pm fresh popcorn is made by request. I hope that one day you would give... More 

Orlando, Florida
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff tries hard and is very friendly. The lobby and breakfast area are nicely spacious. The double bed suite is very large. Some of the drawbacks of it: the TV is too small to be enjoyed from the couch. The furniture seems a bit rundown. The coffee maker is in a cubby hole and cannot be used without pulling it... More 

Was this review helpful? Yes
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

BLB36, Thanks for taking the time to leave us your feedback and the great complement about our staff. We value our guest feedback. I would like to apologize that you were not 100% satisfied with the accommodations you received. I hope to have you back with us again. More 

Hollywood, Florida
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2015

While visiting a relative in the Villages my Husband and I spent 4 nights here, there was free WIFI and it was super clean. They also allow pets which is great. Lots of families and other interesting people. Breakfast was above average offering alot of yummy starts to the day, and there was always coffee and Sweet Tea and lemonade... More 

Was this review helpful? Yes
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

tattoocindy, Thanks for taking the time to leave us such an AWESOME review! I am glad to hear that you had a great experience. Thank you for all of the complements; they will be shared with our staff. We are looking forward to your next stay with us. David Murdock General Manager More 

Dublin, Ohio, USA
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2015

We were warmly greeted and found our room pleasant and exceptionally clean. We were here for a short stay for a family funeral and enjoyed the quiet atmosphere. Janet, the hotel maid, deserves accolades for her friendliness and charm. Our siblings, their offspring, and the offspring's children were neighbors in the hotel. Cannot rave enough.

Was this review helpful? Yes
HolidayInnTeam, Manager at Holiday Inn Express - The Villages, responded to this review

Thanks for the awesome review! Positive guest feedback is wonderful to hear. I am glad that we were able to provide such a positive stay for you and your family during this time of loss .Your complements will be shared with our staff. More 

Florida Keys, Florida
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 1, 2015

I always worry about staying in a holiday inn. You usually get what you pay for, but we were limited on time and distance and this hotel offered everything we needed plus the pool and free breakfast we were looking for. The hotel lobby is clean and well maintained, the dining hall was just as good with someone always cleaning... More 

Was this review helpful? Yes 1
David M, Manager at Holiday Inn Express - The Villages, responded to this review

Thank You for taking the time to leave us such awesome feedback. I am pleased to hear that you enjoyed your stay with us. I appreciate all of the complements about our staff. I hope to have you back with us again. Sincerely, David L Murdock More 

Ocala, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015

Reserved through Expedia, which ended up being a bit of a nightmare, but they apologized and upgraded us to a suite while on the phone. The day we arrived, we walked into the hotel and the girl that would normally be at the counter was sitting down away from the counter with her feet up and looked surprised that a... More 

Was this review helpful? Yes 1
David M, Manager at Holiday Inn Express - The Villages, responded to this review

First I would like to thank you for your recent stay with us. I would also like to thank you bringing these issues to our attention. I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with our staff and take the necessary steps to ensure... More 

Granville, Ohio
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 16, 2015

Had a really nice stay here..staff was friendly. The bed and pillows were amazing. Very nice shower with lots of pressure. The breakfast could be expanded but what they had was good. Nice pool to sit around. The exercise room was lacking much equipment. Housekeeping was very friendly and attentive. Very well priced.

Was this review helpful? Yes
David M, Manager at Holiday Inn Express - The Villages, responded to this review

Thank you for the great feedback on your recent stay. We love to hear feedback from our guests. Looking forward to having you stay here with us again. Jennifer Tipton Front Office Manager More 

The Villages, Florida
Level Contributor
104 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 14, 2015

Just a block from Spanish Springs and next door to Chili's. Comfy and clean room, bed and bathroom. Typical HI-Express breakfast. Good quiet stay will visiting the Villages. They could use more TV channels.

Was this review helpful? Yes
David M, General Manager at Holiday Inn Express - The Villages, responded to this review

Dear Choochoo20 Thank you for the great review , We are very pleased to be right in the heart of THE VILLAGES. Please feel free to contact us here for your next visit as we are in the process of a remodel and cant wait to make your next stay even better. (HINT) our local Cable provider has added 15... More 

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