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Seralago Hotel and Suites

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5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
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35% off room rate
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Seralago Hotel and Suites
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1,567 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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There are newer reviews for Seralago Hotel and Suites
See the most recent reviews
west palm beach
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2010

Had the worst experience ever at this hotel. When making the reservation we told them we were bringing a pet. Was quoted a price and was told it included the pet fee. No mention of additional fees at time of check in. Checked into our room and wanted to wash up but no soap anywhere. Stayed in room for about... More 

Was this review helpful? Yes
Seralago-Hotel, Manager at Seralago Hotel and Suites, responded to this review

Thank you for taking the time to write a review on your experience at our hotel. We are so sorry to hear that it was not up to our usual Seralago hospitality. There is never an excuse for poor service and we truly apologize that how you were treated in our hotel. While it is true, our hotel is 35... More 

1 review
1 of 5 stars Reviewed July 16, 2010

Needed a place to stay for a surprise trip to Disney World. Found the place online and saw a lot of good reviews. I have to ask what were those people thinking? Seralago is a straight up dump. Would never stay there again. Rooms are nasty. Heck we even had an old bar of soap at the sink. Dont trust... More 

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Travelers are raving about these Kissimmee hotels

Irmo, South Carolina
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 12, 2010

OK, first let me say that this is NOT a luxury resort. If that's what you're looking for, you'll need to pass on the Seralago. But, for someone like me, traveling with three young children and on a budget, it doesn't get any better. I was able to get a room with a king bed for myself, and a separate... More 

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San Framcisco
1 review
3 of 5 stars Reviewed July 7, 2010

I am a travel agent and I took my 6 year old boy and spent a week there. Very friendly front desk and very helpful. The night audit was a little bit rude. The hotel has a great location, close to Walmart and lots of dining options. Forget about the hotel's food, not that great. The hotels room are very... More 

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Woodbridge, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2010

The best bang for the buck.The wireless is mainly in the front of the place but it works.I wouldnt recommend the food they make for breakfast or whatever else they make but plenty of food all around.This place shuttles you to Disney like most places and its very convenient.There is Security that rides around the entire parking lot all night.Weve... More 

Was this review helpful? Yes 1
Palm Bay, Florida
1 review
5 of 5 stars Reviewed June 26, 2010

The service was completely excellent! My son and I arrived early they allowed us to check in and even though they didnt have my "envelope" they went to get it and gave my son tokens to play games. The room was very comfy. I enjoyed the feel of the room. The location was excellent! Very convient. The staff was all... More 

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Daytona Beach fl
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2010

My Husband and I have been on their Facebook page and talking with the Sales Manager thats whom does it And she promised us things would be done and she did just that. She delievered it all. From Housekeeping, To everyone it was a pleaseure and they will greet you at every time they can.Had issues with connecting doors but... More 

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Spring Hill, Florida
1 review
5 of 5 stars Reviewed June 21, 2010

Had a fantastic time, Front desk was fantastic and very friendly... Made us feel at home... Will be back for more fun...

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WINNIPEG
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2010

We stay every year for 4-6 weeks.It is an older hotel but very clean and comfortable.It is close to everything.Great amenities like pools and hot tubs.The staff is great and very helpful.

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Winnipeg
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2010

We chose this hotel because of it's location (less than 10 minute drive to Disney World) and the price. My husband went golfing one morning & it was only a few minutes away. I would highly recommend choosing the one bedroom suite because it had ample room if you were going to stay longer than a few days. It felt... More 

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