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Seralago Hotel and Suites

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5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
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Seralago Hotel and Suites
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Seralago Hotel and Suites
Seralago Hotel and Suites
Seralago Hotel and Suites
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1,504 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Orlando
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not being a 'hotel snob', I wouldn't typically book at these types of hotels, especially in Orlando. I travel for business primarily and stay at a nicer, brand name hotel. However, we had a family function and my brother reserved a block of rooms for quite a few of us. You can tell the hotel is older but they are... More 

Was this review helpful? Yes 2
Hartford, Vermont
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff is friendliest and most helpful I have seen. Can smoke anywhere except indoor public areas. Kids treated great. 2 pools, 2 hot tubs... Arcade n play area awesome foreign 3 tween to teen boys. Location is amazing... Everything you need, walking distance or easy access drive. Rooms a bit dated but property is beautiful.

Was this review helpful? Yes 2
Ontario Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just stayed here and had an enjoyable stay.The hotel is a little dated but clean and staff friendly.Close to lots of restaurants and property is next to Old Town.Free shuttle to parks,which where close by.Pool area very clean and enjoyable.Buffet breakfast was enjoyable and reasonable priced.I would stay here again.

Was this review helpful? Yes 2
2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Cons- Nothing Pros- Cozy "renovated" room Daybed Two mini-fridges Heater worked well Microwave Airy decor Low price Close to Magic Kingdom Small convenience store on site Game room Free parking -Did not use pool

Was this review helpful? Yes 2
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Sounds like you really enjoyed your stay with us, Rebecca! You didn't leave any "cons" in your review, but feel free to reach out if you have any feedback on what we could do to make your next stay with us a 5 star experience! All the best, Jan, General Manager More 

Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Close to shops, restaurants and Walt Disney World. Universal Studios about 30-35 minutes away from hotel. Right next to Old Town, a small amusement park. Hotel was average, but nice. Had two pools, daily shuttles to WDW.

Was this review helpful? Yes 2
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Glad to hear you enjoyed your stay with us! Sounds like you had an all-around amazing trip, and I'm glad that we could be a part of that. Here's hoping that the next time you stay with us, we can give you a 5 star experience! All the best, Jan, General Manager More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you are paying less than $50 a night for a hotel room in the Orlando area don't expect much! Had I paid more than this at the Seralago I would be writing a bad review, but because of how cheap it was I was actually pleasantly surprised. The lobby and check in areas were very clean, colorful and family... More 

Was this review helpful? Yes 1
Jan R, Manager at Seralago Hotel and Suites, responded to this review

You're right -- we aren't the fanciest place, but our goal is to provide people on a budget with a clean, comfy place to stay, and it sounds like we really came through for you. That said, we are always looking to improve, which is why we're currently in the process of updating all our rooms. We're really excited about... More 

Jacksonville, Florida
1 review
4 of 5 stars Reviewed 1 week ago NEW

We stayed in 726 and it was great. There were people in the pool past midnight but we couldn't hear them. We stayed in the suite so it was great since there was 7 of us. There was plenty of space. The staff was friendly and the breakfast was a little expensive but for the one night we stayed there... More 

Was this review helpful? Yes 2
Jan R, Manager at Seralago Hotel and Suites, responded to this review

I'm glad you enjoyed your stay so much, Maria! It sounds like there was something here for the whole group. We'd love to welcome you back for another stay next time you're in the area, so we're happy to hear you'll be keeping us in mind! All the best till then, Jan, General Manager More 

Sarasota, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I appreciate the fact that Seralago answers most of the reviews here and on other sites, however, nothing they can say will put our minds at ease from spending the night there this time. We've been told - three times now - that updates are in progress. We decided to try one more time to see how it goes because... More 

Was this review helpful? Yes 2
Hamden, CT
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I stayed in one of the kid suites room 313 across from the pool for a week while visiting disney. I booked the kid suite because my daughter's like feeling like they have seperate rooms but i was given what they considered a two room suite. When I went back to the front desk the lady at... More 

Was this review helpful? Yes 1
Jan R, Manager at Seralago Hotel and Suites, responded to this review

We're sorry to hear you won't be returning for another stay next time you're in the area. We do our best to provide families with a fun, comfortable, and affordable lodging option, and I wish that's the experience you and your family had with us. We've heard this feedback from several guests over the last year, which is why we're... More 

Worcester, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We took advantage of a cheap last minute deal and were pleasantly surprised. We read some reviews and could see what some writers referred to. Nevertheless, our room was clean and kept well for our week-long stay. The breakfast buffet was good, but pricey in comparison to a couple of places within walking distance. The poolside bar stayed open to... More 

Was this review helpful? Yes
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Thanks for taking the time to leave us your impressions, Chris. I'm happy to hear how pleased you were with everything overall. We'd love to welcome you back for another stay next time you're in the area, so be sure to keep us in mind. Can't wait to see you again in the future! Best, Jan, General Manager More 

Hotel Review Summarization

What travelers say

  • Old town(13)
  • Kids suite(4)
  • Breakfast buffet(4)
  • Very friendly(3)
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623 photos of this hotel

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Hotel & grounds (70)
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Pool/beach area (25)
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Family/play areas (9)
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Room/suite (77)
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Bathroom (35)
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Dining (6)
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Amenities (24)
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Double Room (39)
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Kid's Suite (48)
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Pool (49)
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Restaurants and Bars (16)
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The Hotel (51)
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Two-Room Suite (70)

Management photos: Courtesy of the property manager

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Hotel & grounds (17)
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Dining (4)
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Other (7)
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