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All 158 Kissimmee hotels

Seralago Hotel and Suites

3.0 of 5 Hotel   |   5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
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Ranked #65 of 158 Hotels in Kissimmee
A recent review
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1,305 reviews from our community

Traveler rating
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    382
    288
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708
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Stayed September 9-14 The good was it was not dirty like other reviews made it seem location right in the center of everything and the parks are not far good for a family on a budget the cook from north Carolina is fabulous The bad was the beds are so far on the ground u might as well sleep on... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed over Labor day, rooms r poor, location u cannot beat, We come back because of Sam in the Vineyard and especially Gary the Bartender, he is so friendly and helpful we met another couple that have been coming the last several years and Gary helped us book our return visit in october, it's amazing but he remembers us from... More

Was this review helpful? Yes 1
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Thank you for speaking up about your experiences here. Gary and Sam hold the bar high, but it's important that everyone meets that same high standard. I will follow up with the rest of the team shortly. Sincerely, Jan, General Manager More

Lakewood
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I want to write a pro and con review about this place. The nightly rate was fair for the weekly rate or a nightly rate. The pro's about this place are. The outside of the hotel is very nicely and it is also nicely landscaped. The two pools and hot tubes are very large and well kept up. But, as... More

Was this review helpful? Yes 1
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Kevin, there are two main concerns that I have after reading your review: 1. You should never have to pick up where we left off as far as tidying up your bathroom. 2. From the front desk, to our eating areas, and the security staff, you should be met with nothing but helpful assistance and smiling faces. I would like... More

Union Beach, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here in 2011 and it was nice and clean.. and my kids loved the "kids rooms" .. they had a cute igloo to sleep and hang out in!!!! But.... When we went back in 2013 the place was showing a lot of wear.. and the room we got smelled moldy and damp! Looks like they aren't doing enough... More

Was this review helpful? Yes 2
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Julie, we are currently getting the ball rolling on some renovations for our place. At the end of the day, our guests overall satisfaction and comfort is most important to us, so we are making an effort to really put our best foot forward and make some improvements. I ask that you don't throw in the towel on us too... More

Guilford, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Wow! What a place. first the good points.the location relevant to Disney Universal Studios and SeaWorld was very good. There are a lot of fun things around it including aamusement park with high-intensity ridesa nice miniature golf course and some really nice restaurant. The staff seem to try very hard with what they've got the best they can accommodate their... More

Was this review helpful? Yes 9
Jan R, Manager at Seralago Hotel and Suites, responded to this review

We are planning on doing some big renovations to our place. Thank you for this feedback, as it's great for showing us what we need to pay particularly close attention to. I wish you had enjoyed your stay more -- but we look forward to moving in a positive direction. Sincerely, Jan, General Manager More

Augusta, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

not a bad place to stay clean close to disney about 4 miles.within walking distance to old town lots of places close to eat.all in all not bad.the only thing that would make it better was free breakfast.alot of places to stay around the same price with breafast free.they did have a resturant on site but pay as you eat.... More

Was this review helpful? Yes
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Hi Garry, we do have coffee makers available, you just have to mention to us that you would like one. I apologize if that was not communicated more clearly. Thank you for offering your feedback, though -- I'm happy to hear that you enjoyed your overall stay. Sincerely, Jan, General Manager More

Jersey City, New Jersey
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a hotel that is in the heart of everything, Disney, Old Town (think state-fair), MCO Airport, restaurants, shopping, etc. The location is a definite bonus. Another bonus was how quiet my three-day stay was even with quite a few children staying there as well. My uncle booked this hotel for us to stay as we explored the area... More

Was this review helpful? Yes 1
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Good news: We'll be doing some exciting renovations to our place shortly! Thank you for taking the time to let us know about any concerns you had, as it helps us to keep getting better. Sincerely, Jan, General Manager More

Fort Lauderdale
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was a resident of Kissimmee for over 12 years and ran a business in the area for 6 years so I know the town pretty well. I have had both good and bad experiences with this resort but they continue to exceed my expectations, so I feel confident enough to stay here, and plan on staying again in the... More

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Jan R, Manager at Seralago Hotel and Suites, responded to this review

Thank you, Bess! We look forward to providing you with consistently enjoyable stays at our place. If there is ever anything in particular that you think we could be working on, please let me know. Best, Jan, General Manager More

Clinton Township
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I've stayed at Seralago several times for both, business and pleasure. This hotel is about 10 minutes from Downtown Disney and 25 minutes or so from Seaworld and Universal Studios. There are plenty of dining options close by as well as other touristy attractions. Several Major League Baseball teams also hold their spring training camps within an hour's drive. While... More

Was this review helpful? Yes
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Thank you, John! As you probably know, the sun stays strong for a while here -- we look forward to having you back in those winter months. Until then, Jan, General Manager More

Homestead, Florida
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel twice. It was ok. The staff is very friendly and the front is welcoming from US 192. However, once you drive to the back to look for your room it looks disgusting. It just looks like a run down motel. The carpet is musty and the rooms are just dark. I love the location though.... More

Was this review helpful? Yes
Jan R, Manager at Seralago Hotel and Suites, responded to this review

Francis, we are looking to do some exciting renovations very soon. I think you will be quite impressed! Thank you for voicing your concerns -- we look forward to wowing you next time you and your kids are here. Sincerely, Jan, General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Old town(31)
  • Kids suite(13)
  • Breakfast buffet(11)
  • Pool area(10)
  • Very friendly(5)
  • Will NEVER stay(5)
  • Hot tub(5)
  • Rooms are clean(5)
  • Theme park(3)
  • Bunk bed(3)

Additional Information about Seralago Hotel and Suites

Address: 5678 W. Irlo Bronson Memorial Hwy (US192), Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seralago Hotel and Suites 3*
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee

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