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The Palms Hotel and Villas


Hotel class 3.0 of 5
3100 Parkway Boulevard, Kissimmee, FL 34747
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Reviews you can trust

56% Recommend
3.0 of 5 stars 165 reviews
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By trip type
All (165)
[ Date ] [ Rating ]
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4 of 5 stars
lottiephoenix   1 contribution
arizona
Sep 21, 2009 | Trip type: Couples

We got a really good deal on our flights, hotel, car and 7 day hopper pass to the four parks. Of course we didn't realize it was huricane season. When we got to the Palms Hotel and Villas we were kindly greeted by the lady at the front desk. She checked us in and then said to go over to... more

Management response from
SOSinNC, General Manager

Thank you for your gracious comments about your visit to the Palms Hotel & Villas. We do appreciate your recognition of our commitment to your comfort by your kind words for our breakfast offerings, friendliness of our staff, the quality of your rooms, and our shuttle to the Disney resort areas. I appreciate your evaluation of the vacation ownership program...

Hmmmm......
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2 of 5 stars
Travel_2_Texas   6 contributions
Houston, TX
Sep 3, 2009 | Trip type: Couples

My daughter was playing in a volleyball tournament in Orlando and her team was staying here, so my wife booked us here as well. If you do stay here, be aware that the property includes a hotel and a separate area with low-rise condo-type buildings. We signed up for what appeared to be a very attractive rate, but had no... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your comments. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as we can. I apologize that your experience at our hotel was less than 100% to your...

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4 of 5 stars
gronk27   4 contributions
Birmingham
Aug 30, 2009 | Trip type: Couples

We stayed at this hotel in November last year for one week. Our main reason for staying there was the price (cheap!) and the close proximity and free shuttle to Disney. The hotel staff were friendly and fairly helpful. They helped us get pizza on our first night! The room was large with two double beds and very clean. The... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your comments. We do appreciate your recognition of our commitment to your comfort by your kind words for our staff and our housekeeping service. We also are pleased that you mentioned our close proximity to and our prompt and easy to use shuttles to the Disney resorts. We...

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4 of 5 stars
prdisney09   1 contribution
Puerto Rico
Jul 27, 2009 | Trip type: Family

the hotel is very good for family of 5 like mine.the housekeeping have to improvebut the free breakfast was exellent and the heated pool too.we are from puerto rico and we stayed 2 times in this villas. we have only 4 towels in a room of 6 and have no soap and shampoo for 2 days of our stayed.In the... more

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3 of 5 stars
VBMOMHouston_Texas   5 contributions
Houston, Texas
Jun 22, 2009

We were booked here with a large sports team in town to play at a tournament, so stayed here with the team. We had a king suite for myself, husband and 10 year old son. The room was large and the bathroom was great with a separate sink/dressing area from the shower area. The bed was comfortable, but the fold... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your comments. We do appreciate your recognition of our commitment to your comfort by your kind words for the space, functionality, and amenities in our suites and the selection of our breakfast items on our continental breakfast. We also are pleased that you mentioned the helpful service you...

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4 of 5 stars
chowowner   36 contributions
Annapolis, MD
Jun 3, 2009 | Trip type: Couples

The stay was in the villas, which are an apartment-style accommodation. I've got a few complaints, but let me say first of all that the rooms were clean, the grounds well-kept, everything worked, front desk attendants were friendly, and the breakfast was better than expected. Now the complaints: 1. The wireless internet was very definitely available ONLY in the lobby,... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your comments. We do appreciate your recognition of our commitment to your comfort by your kind words for our pools and on the selection of our breakfast items. We also are pleased that you mentioned our close proximity to the Disney resorts, and our large suites with full...

Great Value
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4 of 5 stars
rtournay   22 contributions
seaside, ca
May 7, 2009 | Trip type: Family

We stayed for 4 nights on our Disney trip in a one bedroom suite. Our room opened up to the pool/jacuzzi...noise from the pool was never an issue. The main building with a great continental breakfast was a few paces away. Service was great. Real close to Disney. The worst part of the stay was that the ceiling to the... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your comments. We do appreciate your recognition of our commitment to your comfort by your kind words for the great service your received and the great value that our Hotel and Villas do offer. We also are pleased that you were more than pleased with our continental breakfast,...

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4 of 5 stars
Carol40   1 contribution
UK
Apr 26, 2009 | Trip type: Family

Stayed here before.Huge improvements to Palms. Great Location. Very reasonable prices. So close to Disney. New Management company. Lovely staff. Clean rooms Great Value all round. more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your gracious comments. The Palms Hotel and Villas indeed has come under new management in April, and we are committed to ensuring our guests the finest service, hospitality, and accommodations in the Kissimmee /Disney resort area. Your recognition for the work we have started is truly rewarding…and appreciated....

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4 of 5 stars
TRSwans   2 contributions
Minnesota
Mar 23, 2009 | Trip type: Family

My husband, two teenage sons and me stayed at the Villas. When I made the reservation, I was under the assumption the two boys would stay in the one room with the two beds and hubby and I would stay on the fold out couch in the living area. We were absolutely ecstatic when we entered the room and found... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your gracious comments. Your recognition for the work of our staff and employees is truly rewarding…and appreciated. Again, thank you for the comments that you have shared with us and fellow guests. We value and appreciate your patronage. Sincerely, Wade D. Michael, CHA General Manager

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5 of 5 stars
kiloteach   1 contribution
Florida
Mar 10, 2009 | Trip type: Business

I just stayed at this hotel this past weekend with my husand and our church youth group and we loved it! We actually had 5 rooms in order to accomodate 18 teenagers and the hotel welcomed us with open arms and with a smile on their faces! It was a great location! The pool was small, but our youth was... more

Management response from
SOSinNC, General Manager

Thank you for taking the time to write your review and for your gracious comments. Your recognition for the work of our staff and employees and of our great value is truly rewarding…and appreciated. We work hard to ensure that groups of all types and sizes have a great experience at our hotel and the Disney resorts nearby. Again, thank...

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The Palms Hotel and Villas Also Known As

  • Palms Hotel Kissimmee
  • The Palms Hotel
  • Palms Hotel Villas
Address: 3100 Parkway Boulevard, Kissimmee, FL 34747