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The Palms Hotel and Villas

3100 Parkway Boulevard, Kissimmee, FL 34747
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The Palms Hotel and Villas
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61%
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The Palms Hotel and Villas
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    391 Reviews from our TripAdvisor Community

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    Traveler rating
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    236
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (87)
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    Ellenwood, Georgia
    Level Contributor
    19 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed 1 week ago

    When we first checked in after 4pm, there was a sign posted saying they had had a water issue that was supposed to be resolved by 2 pm. After checking-in (and my card being charged), I tried to confirm that the water issue was resolved but the clerk said no, but most likely it would be by 6 pm. Fortunately,... More 

    Was this review helpful? Yes 1
    Level Contributor
    7 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    From our experience: breakfast was great and room was really nice (on a second floor). Accesible parking as well. We got a great price online and the place was really convenient as a Walt Disney Parks neighbor. Overall, we had no inconvenience during our stay and would surely stay once more.

    Was this review helpful? Yes 2
    Bradford, United Kingdom
    Level Contributor
    16 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    We stayed here as a family for two weeks, and overall we couldn't knock it on value for money or location. Admittedly, if you're looking for luxury accommodation, you're not going to get it here, but then again, this close to Downtown Disney, Universal Studios, and Celebration, you won't be spending much time in the room anyway. All the amenities... More 

    Was this review helpful? Yes 1
    New York City, New York
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    Gorgeous brand new room. Great breakfast close to theme parks and a wonderful staff. Room had all brand new furniture and flat screens t.v's. Barbecue area was great. Only 1.5 miles from the Disney World theme parks. Shuttle service is included in the $18.00 per night resort fee you pay at check in as well as the wi fi, parking... More 

    Was this review helpful? Yes 2
    Level Contributor
    14 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    We stayed for a weekend in January in their one bedroom suite. Check in took an hour. Rooms were spacious and kitchen and bedroom was clean and neat. Their wifi isn't free, their Jacuzzi was dirty. For almost $400 for 3 nights I don't think I'll be staying again.

    Was this review helpful? Yes 1
    Hollywood, Florida
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 4 weeks ago

    Terrible, horrible absolutely disgusting place for any human being to spend a night. Spent 2 horrific nights at this dump. Did not sleep for 2 nights, up for 2 night hiding from roaches, they were everywhere. The carpet smelt like urine. I would not stay here again if I was paid to stay here. Internet did not work. The chair... More 

    Was this review helpful? Yes 1
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    1 of 5 stars Reviewed 4 weeks ago

    This hotel is horrible and I would not recommend anyone staying here. The rooms were old, the carpet was badly stained, the pull out sofa was filthy and should have been tossed. I would not give it away, let alone leave it in a room for someone to sleep on. The beds were also hard. Housecleaning did not clean the... More 

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    Taylors, South Carolina
    1 review
    3 of 5 stars Reviewed June 14, 2015

    this hotel was alright. It was spacious and clean but not as nice as we were expecting. the hotel needs overall renovations around the buildings, it would also help to upgrade with landscaping and they have an extreme problem with lizards running everywhere around the pool area.

    Review collected in partnership with Amoma.com

    Was this review helpful? Yes
    Level Contributor
    31 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    3 of 5 stars Reviewed June 8, 2015

    Some of the reviews of this place are a bit over-the-top negative. I would follow their other reviews and see if these people are actually pleased with anything. This isn't a 4 star hotel but it's not a dump either. The big question. We were in Building 7 (room 727). Yes, we found some bugs. If you look at the... More 

    Was this review helpful? Yes 2
    Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review

    Thank you for all your comments and suggestions. They are greatly appreciated and help us to improve in all areas. We are pleased you enjoyed your stay and thank you for choosing our property. More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 3, 2015

    Awesome if for theme and different parks awesome hotel to live in good breakfast good pool cheap laundry good facilities in room tickets available in hotel for parks and hot tub is bonus so if legs pain when walking just dip them. Plus free WIFI 36 Mbps down and 2 up

    Was this review helpful? Yes 1
    Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review

    Thank you for posting your review and we are pleased to know you enjoyed your stay. More 

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