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The Palms Hotel and Villas

3100 Parkway Boulevard, Kissimmee, FL 34747
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The Palms Hotel and Villas
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The Palms Hotel and Villas
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358 reviews from our community

Traveler rating
    126
    101
    52
    37
    42
See reviews for
214
58
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
16 reviews 16 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check in was fast and efficient. The beds were comfortable for an adult and a child to share but maybe not two adults who move at all while they sleep. First stop was the "concierge" who distributes the parking passes. He was talking on his cell when I came up and told the person to hold on several times before... More 

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Ontario
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

With all the bad reviews I was expecting the worse but was very happy with our visit. The room was completely renovated and met all our needs. The breakfast was satisfactory and better then your usual bagel and croissants. There was sausage and scrambled eggs the first day and sausage and egg mcmuffins the next. Very tasty. Still had oatmeal,... More 

Was this review helpful? Yes 1
Miami, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't let the pictures fool you. I booked a two bedroom and two bath because it was 8 of us. I also requested a first floor because I have a bad knee. Got there and they had booked me at a two bedroom one bath and on the second floor with no elevator. Eight people with one bath was absolute... More 

Was this review helpful? Yes 3
London
Contributor
18 reviews 18 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

PROs • Convenient location to access both Disneyworld (10 minutes) and Universal Studios (20 minutes) by car, and provides shuttle service to both • The included breakfast was substantial and had good variety • The staff were very friendly CONs • Some of the furnishings in our room were in terrible condition – e.g., not only was the sofa bed... More 

Was this review helpful? Yes 2
Bradenton, Florida
Top Contributor
152 reviews 152 reviews
19 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here because I got a great deal on Groupon, and the hotel seemed to have decent reviews. Not only was our room dirty, everything was outdated. It has been years since I stayed in a hotel with old (non-flatscreen) TVs. The bathroom did not appear to have been cleaned, and it is very small. The overall room was... More 

Was this review helpful? Yes 4
Longmont, Colorado
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had the worst room in the place. We booked these rooms in September of 2014; why would they give us such a terrible room? Its like they gave us the last thing they had available. You could see daylight all around the front door when it was closed & locked. Seemed like our room was on the centerline of... More 

Was this review helpful? Yes 4
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I cant imagine how this hotel has. 4.5star rating!? Here's some of the major complaints: burn marks on outlets, terrible beds (dingy, uncomfortable, not even soft blankets) dishwasher didn't work, nor did the food disposal in the sink, turned on the water in the bathtub Nd a million pieces of what looked like toilet paper came out from the mat... More 

Was this review helpful? Yes 7
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Whenever our family visits Orlando we stay at The Palms Hotel and Villas! Clean, free breakfast, free wi fi. We always travel with our dogs and they are always accepted. There is a place to walk our dogs on property. If you don"t feel like eating out there is a grill at the pool with all the utensils.

Was this review helpful? Yes 3
Holiday, Florida
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

Recently we decided to take a trip to Disneyworld Magic Kingdom in Orlando, Of course it was a holiday weekend, everything was booked. I went to ReserveOrlando and instantly got rooms at this hotel, Well I was pleasantly surprised. It is super KID friendly. The rooms were clean, neat and set up very nicely. They are actually small kitchenettes, with... More 

Was this review helpful? Yes 3
Orlando, Florida
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 1, 2015

I stayed here in January 2015 with a cheer group= I did not chose this but was told this is where we are staying. It was dirty and substandard. The girls were grossed out. The mattresses were old and the beds had the dreaded comforter and dingy blanket that never seem clean. We had booked around five rooms and each... More 

Was this review helpful? Yes 5
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