The stay was in the villas, which are an apartment-style accommodation. I've got a few complaints, but let me say first of all that the rooms were clean, the grounds well-kept, everything worked, front desk attendants were friendly, and the breakfast was better than expected. Now the complaints: 1. The wireless internet was very definitely available ONLY in the lobby,... more

We stayed for 4 nights on our Disney trip in a one bedroom suite. Our room opened up to the pool/jacuzzi...noise from the pool was never an issue. The main building with a great continental breakfast was a few paces away. Service was great. Real close to Disney. The worst part of the stay was that the ceiling to the... more

Stayed here before.Huge improvements to Palms. Great Location. Very reasonable prices. So close to Disney. New Management company. Lovely staff. Clean rooms Great Value all round. more

My husband, two teenage sons and me stayed at the Villas. When I made the reservation, I was under the assumption the two boys would stay in the one room with the two beds and hubby and I would stay on the fold out couch in the living area. We were absolutely ecstatic when we entered the room and found... more

I just stayed at this hotel this past weekend with my husand and our church youth group and we loved it! We actually had 5 rooms in order to accomodate 18 teenagers and the hotel welcomed us with open arms and with a smile on their faces! It was a great location! The pool was small, but our youth was... more

1. POSITIVE SERVICE: The service at the front desk was good and accommodating. The continential breakfast was exceptional with eggs, cereal, waffles, white and whole bread for toast, various kinds of bagels, pastries, 4 kinds of juice, coffee, tea, milk, water, & fruit, The tea/coffee was available all day. CRITIQUE: We stayed 8 days and three of those days we... more

For the longest time I could never understand why this hotel was getting such bad reviews. This was the fourth time I've stayed here. This hotel is great for a disney trip, very close and easy to get to all the parks. I must say that housekeeping was outstanding, but they only have so much to work with. The attention... more

My wife, daughter and I stayed on the hotel side from Jan 16 to 20. The room itself was pretty standard size and fairly clean. No problem there. But the legs on the desk were literally about to fall off (I reached under the desk and tightened the screws by hand until it was more stable). Not a big problem... more

I must be honest - my wife and I booked this ''resort' after looking at the pictures on Expedia (which is a sister concern of TripAdvisor). We did not check it out on TripAdvisor - and after the readings on TripAdvisor now, I am glad we didn't. The pictures and description, and the reviews on Expedia had us feeling very... more