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The Palms Hotel and Villas

3.0 of 5 3100 Parkway Boulevard, Kissimmee, FL 34747
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The Palms Hotel and Villas
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The Palms Hotel and Villas
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332 reviews from our community

Traveler rating
    125
    92
    49
    29
    37
See reviews for
200
56
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Deerfield Beach, Florida
Top Contributor
77 reviews 77 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ok, so if you are looking for luxury, this is not the place for you. The hotel is basic, our room was clean and very convenient with full kitchen. They say they offer continental breakfast and sometimes that only means coffee and toast of you are lucky right? Well, I was pleasantly surprised, good variety, eggs, sausagge, fruit, cereal, toast,... More

Was this review helpful? Yes 1
Payson, Utah
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the palms during our recent Orlando trip. Was close to Epcot . Shuttle service was limited to and from the parks so we took the shuttle one day and paid to park on the additional days. Breakfast had variety each day and was pretty decent . Hotel is adequate. One bedroom with kitchens . We appreciated in room... More

Was this review helpful? Yes 2
Miami, Florida
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great .The pool i like it.The rooms are very good and the breakfast is great.The only problem is the transfer to the DISNEY PARKS, TAKE YOUR OWN CAR BEcause to going back to the hotel there are LIke 300 people to get only two buses.The parks are very close to this hotel.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was absolutely disgusting. Going to post pics to show it. Walked in and walked out got refund and booked new place. Pictures on their website made it look amazing but they were either doctored or taken 20 years ago.

Was this review helpful? Yes 2
Stockholm, Sweden
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you are travel style is "just somewhere to sleep" this hotel offers fairly big rooms with a worn down sofa. Breakfast is served on plastic plates etc. We spent most of our time in the parks and did not mind the simple style of this hotel. Just don't have any expectations and you'll be alright!

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Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review

Thank you for visiting our property and posting your review. It takes time but improvements are being made. More

Trinity, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

While the rate was excellent, (through Hotel.com), it fits the adage "You get what you pay for!!!" Arriving in the room/villa, the room smells musty. With the 50 second glance, the first reaction is this place is old and run down. The kitchen has chips in the cabinet doors, the TV is antiquated the furniture is worn. My friend turned... More

Was this review helpful? Yes 1
Herne Bay, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

We rented from the owner via Excellent vacations, rather than through the Hotel . It's about right for what you pay. I found this on the net and booked it on the price . If I had read the reviews first I would not have booked it . But having booked then read after, I was very worried about what... More

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Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review

Please note that the hotel has no control of units of owners who rent them out themselves or through companies as stated in this review. More

Burnley, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 17, 2014

We arrived for a 6 night stay having previously stayed at the hotel and been very happy. This (truncated) stay turned out to be a nightmare. Upon check-in we were advised that the nightly Resort Fee ($18) that required paying was nearly 3 times what we had already been quoted in writing. After much discussion it became apparent that the... More

Was this review helpful? Yes 4
Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review

There are times when hotels have emergencies arise and must be handled immediately. I am sorry that you were unhappy. More

Clearwater, Florida
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 16, 2014

For the price I paid for the hotel was good I was in the build 6 didn't really hear any noise form the high way the beds where nice the room was clean. if u want more shuttles service stay at a different hotel the shuttles are to spaced out there only like 3 or four shuttles to the disney... More

Was this review helpful? Yes 3
Palms3100, Front Office Manager at The Palms Hotel and Villas, responded to this review

I am glad you enjoyed your stay but displeased to hear of a rude employee. Thank you for posting your review and know that all comments are appreciated to help in making improvements. I hope that you do come back despite the employee. More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 14, 2014

Worst hotel to stay in. No cameras. Left 1000 dlls in the room came back and it was all gone. Made a police report and still Not willing to help. Said cash is hard to track. They said they have no way to track who comes in the room. The rooms also have no safes to keep valuables in. DO... More

Was this review helpful? Yes 4
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Additional Information about The Palms Hotel and Villas

Address: 3100 Parkway Boulevard, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palms Hotel and Villas 3*
Number of rooms: 156
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Also Known As:
Palms Hotel Kissimmee
The Palms Hotel
Palms Hotel Villas

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