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All 157 Kissimmee hotels

Star Island Resort and Club

3.0 of 5 Resort   |   5000 Avenue of the Stars, Kissimmee, FL 34746
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Star Island Resort and Club
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69%
Ranked #17 of 157 hotels in Kissimmee
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Asoto0407 Tampa, Florida
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1,026 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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English first
Tampa, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I booked 2 nights for our anniversary weekend. At the time of booking we did not know that this was a time share property as there was nothing that stated it online. Upon checking we were told that there was a 90 minute presentation requirement and we needed to schedule what time was best for us to... More

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Kissimmee, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have had problems at Star Island in the past, but this has always been due to our booking companies (RCI/Interval International). The staff here could not be more helpful, from the moment you arrive, until you leave. From Scott (great musician) at the pool, to Chas at the bar, Dustin in entertaining, the men and women in House maint.... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

We traded in through Interval International for a one week stay in July 2014. Certainly not a gold crown property. Wyndham owns part and the original owner the rest. Old decor, worn broken mattresses, sad and tired landscaping. Everyday no towels available at the pool. The worst issue is loud music until late at night....We are in the building furthest... More

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Orlando, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

Just returned a few days ago from our week at Star Island. I was very impressed with the resort as a whole. Marta at the front desk was so kind while we were checking in. The room was big enough for the 4 of us unit 2561B. Our room was not too far or too close to the pools. Maint... More

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Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you Mark for taking the time to write the review. We appreciate your kind words about our employees in the different departments. We will certainly pass this information on to their managers. We will take your suggestion about the charging procedures, to the room, into consideration. We will look forward to your return, Debbie... More

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

First time here since its been taken over and far from impressed! Very poor customer service, extremely unhelpful front desk staff and the managers attitude is dam right rude...think twice before booking guys!!

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Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Good morning Laura, Star Island Resort has not been taken over, we have been here since 1994. We are disappointed to hear that your experience was not a pleasant one, as this is not part of the service we take pride in. We know that while on vacation it is absolutely important that our guests are treated well. I assure... More

Fort Frances
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This resort isn't the worst nor the greatest. It is an average resort, service seems ok. When we first got to our suite, it seemed really great, like the actual pictures I seen online. My wife and I was pleased. 30 minutes after we got into our suite, we were relaxing from a 7 hour flight. We heard water dripping,... More

Was this review helpful? Yes 1
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Good afternoon Damorri, I want to begin by apologizing for any inconvenience you experienced during your stay and to thank you for your time and information when sharing your experience. The comfort & safety of our owners and guests are of the utmost importance to us. We are trying but unable to find your reservation. Please contact me and we... More

Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just home from a week at Star Island. This was our 3rd stay here; first with young grandaughters. So we spent more time at the pools, mini golf, and playground. My complaints are ALL about the pool area. 1.The pools are right next to each other. The larger roundest pool has a deck made of a tile that is slippery... More

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Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you czechFlorida for your review. We are happy to hear that this is your 3rd vacation at Star Island and very nice that you were able to enjoy it with your grandchildren. The amenities that you enjoyed are perfect for young girls. Thank you for your time and information when sharing your experience. The... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

I just spent an excellent 2 days at the hotel on a business trip. Long days , trudging from meeting to meeting. The club was an oasis and in the late evening when i had to complete my work and do the inordinate printing of reports. I found the staff to be courteous, patient and pleasant. I found Taraa and... More

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Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you Mr. Andy Stevens for your review. We are happy to hear that you were able to relax and enjoy your stay after such long days in a conference :) I will forward this information about Tara and the employees being patient and understanding with you. Maybe next time you will be able to... More

Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We are locals from Orlando I loved the villa was very spacious , was clean , the kitchen was great . They have a lot of activities for the kids and they love it . The people that stay at the hotel was very well behave , I have being in others hotel and is so crowded . This one... More

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Bermuda
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We had more than enough space for our 6 member family for 7 nights. Tho we only had 1 bedroom, but it had a pull out couch. We made it work. Pools were great & they offer many amenities. But we had an issue with our door. Our card key wouldnt work, it wasnt the card keys it was the... More

Was this review helpful? Yes 2
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you for your review JessicaHakes! We are happy to hear you and your family enjoyed your accommodations and the all the amenities that Star Island offer. We are sorry to hear that you had an issue with the lock on your door but glad the issue was resolved. Thank you again, Debbie Todd dtodd@star-island.com More

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Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Star Island Resort and Club 3*
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Kissimmee #4 Business Hotel in Kissimmee #4 Spa Hotel in Kissimmee #10 Top resorts Hotel in Kissimmee #13 Romantic Hotel in Kissimmee #18 Family Hotel in Kissimmee
Hotel Class
Number of rooms
466

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