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Star Island Resort and Club

3.0 of 5 5000 Avenue of the Stars, Kissimmee, FL 34746
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Certificate of Excellence 2014
Star Island Resort and Club
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Star Island Resort and Club
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1,172 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, Wisconsin
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The resort is OK, but there were several issues. The room was fine, with a decent layout (bedroom and living room, with a bathroom/entry between; so like a mini-apartment. The refrigerator was pretty strong (it even froze the water bottle we kept in the fridge section!). The beds were comfortable. However, we were dissatisfied by many things…definitely not a top... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for a week in a one bedroom lockoff. Weird room design and the adjoining locked off suite was so noisy we felt like they we're in our room with us. "Kitchen" area was very awkward to use. Lighting in the bedroom area is very poor- all the fixtures and furniture are very dated. Overall a very mediocre stay, and... More 

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St. Catharines, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here for two weeks. We were generally extremely impressed with the facilities and room which was quiet, clean and nicely equipped. Pool area was fun, as were the daily activities poolside and trivia in the patio bar. The only downside was that on arrival at 10 pm at night after a long drive with a husband and... More 

Was this review helpful? Yes 5
midland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently my family spent four nights at Star Island. We purchased the stay from an owner and got a reasonable deal. I will start with the check in. Why do I need to go to guest services to get my parking pass?,--which is code for " get ready to be asked repeatedly to come to the guest breakfast"--which of course... More 

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Kinston, North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Star Island is a quiet, upscale resort. Near all the Orlando attractions but not too congested. It's just right. We're Wyndham Access Owners and feel we made a smart choice choosing Star Island for our trip between Christmas and New Years, which is 2nd busiest time of the year for the theme parks. We elected not to drive anywhere and... More 

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Columbus, Nebraska
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a two bedroom suite with a fully equipped kitchen and spacious living area. Two full bathrooms with washer and dryer. The patio was relaxing and overlooked a walking area next to a tennis court. There were two pools with very pleasant temperatures to enjoy the first part of January. They had a magician and karaoke the first... More 

Was this review helpful? Yes
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you ma103of1 for taking the time to write a review. We are so happy to hear that you enjoyed your accommodations and the activities available to you. It has been chilly out but happy you were still able to enjoy the pool. Thank you again, Debbie Middleton dtodd@star-island.com More 

Lancaster, Pennsylvania, United States
Top Contributor
133 reviews 133 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Resort is well-maintained. Living room furnishings are ok but dated. Not a Marriott! On cool days in January, pools were not heated. A nice variety of family activities: ping pong, miniature golf, h o t tub, more. Business center was $3 for15 minutes. Our 1 BR unit was designed well. Had to call maintenance for an electrical issue that should... More 

Was this review helpful? Yes 1
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you Kent K for taking the time to write a review. We are happy to hear that you enjoyed our activities. Star Island does offer free WiFi and our pools are heated from the beginning of December until the end of March/April so I am not sure what happened in January. We are sorry... More 

Voorhees, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This review is long overdue..but better late than never!! We stayed at this property July 2014 for a weeklong vacation! The check-in was seamless and we were given the unit that we were promised. After check-in, getting the parking pass is a little bit confusing, there were a number of staff that lead the traffic to different counters and at... More 

Was this review helpful? Yes 2
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you SuzP1708 for the terrific review. Yes, better late then never is wonderful :) It sounds like you had a wonderful experience in July. We are glad to hear you enjoyed your stay and your son enjoyed his golf lessons. Again, thank you for the review and we look forward to your next visit.... More 

Amherst, New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a great time. Hotel was clean. Lots of activities for families. Pool was fantastic. Nicole Allen is the perfect bar server... fun, friendly, and quick service! Very relaxing place. One negative had to listen to sales pitch to receive parking pass!

Was this review helpful? Yes
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you Susan G for taking the time to write a review. We are so happy to hear that you enjoyed your accommodations and the activities that Star Island has to offer. I will pass along your compliment about Nicole to her manager. Thank you again, Debbie Middleton dtodd@star-island.com More 

Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms are seriously outdated, the beds are old, and the design of having two rooms was ridiculous. One king, two twins and a third room was a pull out couch put in a efficiency kitchen. Not great for a family of 8. No curtain,filthy carpet,the nightly music is way to loud, and there was really nothing for children to... More 

Was this review helpful? Yes
Debbie T, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island Resort, Thank you Julie W for taking the time to write a review. We truly value the opinions of our customers and we apologize that you experienced difficulties with unit maintenance during your stay. Please know this is not our standard for guests satisfaction. Providing our guests with the best possible hospitality and service has always... More 

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Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Star Island Resort and Club 3*
Number of rooms: 466
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort
Hotel Style:
#5 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#12 Top resorts Hotel in Kissimmee
#17 Romantic Hotel in Kissimmee
#18 Family Hotel in Kissimmee

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