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Coral Cay Resort

3.0 of 5 2300 Caravelle Circle, Kissimmee, FL 34746
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Certificate of Excellence 2014
Coral Cay Resort
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Coral Cay Resort
Coral Cay Resort
Coral Cay Resort
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252 reviews from our community

Traveler rating
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    17
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hertfordshire
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 weeks over Christmas and New Year 2014. Its a gated community with a code entry system. If you are arriving after 7pm, id advise contacting Coral Cay for entry code and security box code, as we were given the wrong gate code by Virgin and reception had closed so we couldnt even get into our... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for your comments. We are delighted that you loved your stay at Coral Cay, and that our 4 bedroom townhouse was perfect for your group. We are so glad that you found our location convenient with the restaurants and shopping very nearby. We hope that you will choose to stay with us again the next time you are... More 

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in a 4 bedroom house that we shared with our friends. There were 5 adults and 5 children in our group. We visited Orlando for Disney World, and Universal Studios. Coral Cay has such a good location, 2 mins drive to Walmart, 15mins to Disney World and Universal Studios. Walking distance to Nike & Tommy Hilfg. clearance... More 

Was this review helpful? Yes 3
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for your comments. We are delighted that you had a wonderful stay at Coral Cay, and that our 4 bedroom townhouse was perfect for your group. We are so glad that you found our location convenient with the attractions and shopping very nearby. We hope that you will choose to stay with us again the next time you... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Two families stayed here for 5 nights. The area is safe, clean and secure. (there is a gate with a code, as well a code for your unit) Spacious living area with 3 bathrooms, 4 bedrooms & full kitchen. Internet was decent, but not fast. (certain devices aka cell phones had slower connections) Unit came with washing machine & dryer.... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Thanks so much! We are so glad that you had a comfortable stay at Coral Cay, and that you enjoyed our amenities and great location. We appreciate you taking the time to write a review, and we look forward to welcoming you back next time. More 

Kissimmee, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall pretty good. The cons are: This vacation home doesn't not provide hair dryer(at least we didn't find any), and the WiFi most time is extremely weak!!! Sometime I even couldn't check my email box. Also the shower head is not strong, but somehow leaking when opening the lower one.

Was this review helpful? Yes 3
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

We are pleased to hear that your overall stay with us was a good one. We apologize for the inconveniences that you experienced and we will most certainly pass your comments along to the management team for further follow up. We thank you for your feedback and hope you will return to us again and allow us the opportunity to... More 

Thornaby on Tees, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

Nice town houses, very safe community area with high walls and coded gate. The hot tubs are a bit small and can be hard to understand with the temperature controls. A/C was a bit weak and couldn't cope with the summer heat and humidity.

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Hi Liam. Thanks for sharing your experience. It is so great to hear you enjoyed our spacious townhomes and to know you felt comfortable staying as our guest. That being said, we do apologize for the for the few inconveniences you came across and hope you were still able to enjoy your stay. We hope you will come back and... More 

South Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

We're in town for a sports tournament. Property is somewhat out of the way but less than 30 minutes to ESPN WWOS. Our unit was a 3 BR/3BA. I agree with other reviewers that the units are not up to hotel standards, but also keep in mind that we were paying far less than half what 3 hotel rooms would... More 

Was this review helpful? Yes
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you for your comments! We are so glad you enjoyed your stay with us and found great value in our resort. We are also happy you had the opportunity to take advantage of our onsite amenities and spacious suite layout. That being said, we're so sorry you didn't have linens in your kitchen; those items are supposed to be... More 

Co. Kerry, Ireland
Contributor
18 reviews 18 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed December 2, 2014

let me start by saying I have travelled all over the world and to some third world countries that have had better services than this place and I always try to pull the positives from my experiences. Shortly before we left my mother found out there was no safety deposit box in the house and we were hesitant but unfortunately... More 

Was this review helpful? Yes 5
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Hi there. We sincerely apologize for the frustrations you experienced and want to thank you for communicating with our management team and giving us the opportunity to apologize and make things right. We are very sorry for this inconvenience and hope you will reconsider staying with us in the future, so we can show you a much more hospitable stay. More 

Dunfermline
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 23, 2014

Booked this via Virgin Holidays, we have did the Villa's and Hotels before and thought we would try something a bit different so went for a Town House with a hot tub and pool on site. It is not so much a resort as a group of houses with a pool and a wall around it. Ended up we didn't... More 

Was this review helpful? Yes 3
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Thank you so much for taking the time to write such a detailed review. We apologize for the condition of your room and have sent you a message to put you in contact with our management team. We look forward to speaking with you further about your stay, and again send our sincerest apologies your way. More 

Tralee, Ireland
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed November 20, 2014

Just returned last week.. Town houses were nice and i must say ours was clean. Only found out a couple of days before our trip that they did not provide any safety boxs within the homes.. which i though was a bit strange but went ahead and took the chance as it was too late to change. When we arrived... More 

Was this review helpful? Yes 2
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

Hi Tracy. We are so sorry to hear of your stay. We sincerely apologize for the lack of customer service you received and would like to get further information from you, so we have sent you a private message. We look forward to speaking with you more and apologize again for the inconvenience you experienced. More 

USA
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 17, 2014

I stayed at Coral Cay this past weekend and was totally disgusted with the conditions of the townhouse I was in !!!!!!. I cannot tell you how disappointed I am. It was FILTHY! I have NO IDEA why I was charged a cleaning fee since it is OBVIOUS the unit has not been cleaned in a LONG LONG time. BOTH... More 

Was this review helpful? Yes 1
Mairead N, Guest Relations Manager at Coral Cay Resort, responded to this review

We appreciate your feedback and are so sorry to hear of your experience as our guest. We have sent you a message in order to retrieve more information on your stay. We sincerely apologize for the unsightly condition of your room and will be sending your review to our management team for immediate review. Thank you again for bringing your... More 

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Additional Information about Coral Cay Resort

Address: 2300 Caravelle Circle, Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Coral Cay Resort 3*
Number of rooms: 5
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Also Known As:
Coral Cay Hotel Kissimmee

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