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Westgate Vacation Villas Resort

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7700 Westgate Blvd, Kissimmee, FL 34747
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1 room 1 guest
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Westgate Vacation Villas Resort
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2,480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westgate Vacation Villas Resort
See the most recent reviews
Albuquerque, New Mexico
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 3, 2013

We enjoyed our stay here, but the facilities are now about 30 years old and they show it. There is plentiful parking very near the apartments and the apartments have been maintained pretty well, but internet wifi service is really terrible. Would probably stay here again because it is quite convenient to the Disney parks.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you for your feedback! We strive to make your vacation a memorable one. We’re glad you enjoyed the amenities, and location, but apologize you had some issues with Wi-Fi service. We appreciate you for choosing us for your stay and hope you provide us with the pleasure again in the future! Ariel More 

Pittsburgh, PA
1 review
5 of 5 stars Reviewed December 2, 2013

We have spent Thanksgiving at Westgate Vacation Villas two of the last three years. We own at another top tier resort in Kissimmee, but we trade for Westgate with RCI, as the 2BR villas with a loft allow us to bring our entire family of ten with us. The staff is always friendly, and there are lots of activities for... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you for taking a moment to review Westgate Vacation Villas. We really appreciate your compliment on saying that our resort is family friendly, clean and well-maintained. The resort provides a ton of activities for the entire family to experience together. It’s really great that your grandsons were able to partake in the activities. We definitely look forward to your... More 

Fort Ashby, West Virginia
Level Contributor
126 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 2, 2013

I will start off by stating that we are Vacation Villa owners. We had bought this 2-bedroom unit 3 years ago but had not used it before. The check in went smoothly and we were off to the unit quickly. Everything was clean and appeared to be in good repair. I noticed that the BBQ grill located behind the unit... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you for saying that our resort is a beautiful place. We love hearing feedback from our owners such as yours. I am truly sorry that you experienced this during your vacation with us. We appreciate that you brought these issues to our attention as we work diligently to resolve them. This certainly will help us to improve at the... More 

Makati, Philippines
Level Contributor
315 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 427 helpful votes
3 of 5 stars Reviewed November 27, 2013

We were a party of 5 that just came from a cruise from Ft. Lauderdale and was checked in at the ground floor of villa EEE1 last October 19, 2013. Our stay was courtesy of our aunt's time share. Upon arrival, there was a long line at reception for check-in. The lady at the counter was friendly at first until... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you very much for your feedback. It is wonderful to hear that you had an overall comfortable stay at the resort. We sincerely do apologize about the lady at the front desk. All of our staff members are trained to provide the best customer service. We take pride in our exceptional service and will work with them to improve... More 

Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 25, 2013

We arrived on Thursday, 11/21/13 at about 6:30 PM. When we walked in, the first thing we saw was a VIP desk with an employee sitting behind it doing nothing. It wasn't clear at first where we were supposed to check in. We walked into a room called "welcome center" to find 3 or 4 employees sitting behind computers chit... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

We are sorry that the check in process was not the smooth experience that it should have been. All of our staff is there to ensure your satisfaction with the stay. Our front desk staff is there to check you in our welcome desk staff is there to tell you about the resort and our VIP Concierge and Bellhops are... More 

Travelers are raving about these Kissimmee hotels

Shalimar, Florida
1 review
5 of 5 stars Reviewed November 23, 2013

Over all our experience with Westgate has been great! We are owners and upgraded to a larger unit this go around. We were very happy with the deal we had. Great experience. Great location. Great property.

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

We are so thrilled to know just how much you enjoy your investment with us. We look forward to continuing to make your vacation dreams come true for you and your family. Sincerely, Lucía More 

Level Contributor
3 reviews
5 of 5 stars Reviewed November 17, 2013

I had a great time staying at Westgate. The staff was extremely helpful and friendly. One staff member in particular, Donald Sutliff, was always willing to help us, whether it be to give us a ride or find us a taxi. He also helped us when we were stuck with a bunch of groceries and helped bring them up to... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you so much for your feedback. We are extremely happy that Donald was accommodating throughout your entire stay. Our resorts first priority is customer service satisfaction. We love hearing that you had a great time. The next time you’re in town for vacation, we hope that you will stay with us once more. Ariel More 

boston, ma
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 13, 2013

This is not a new resort. I would not buy a timeshare here but for the value, it suited our needs. The staff was nice and responsive. There was a problem with the electric in our first room and after an hour of trying to fix it. The maintenance guy called the desk to get us a new one. He... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

We are glad that we were well suited for your family's needs during this trip. We are happy that our maintenance staff was able to quickly respond to your needs. We strive to give the units all the comfort we can so that you may truly feel at home. As you mentioned we have lots of amenities on site for... More 

Maine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 12, 2013

When we arrived at the villa, a party of 7. we were put on a golf cart that held 6 people, my wife almost fell off. Tip one spend some of the cash flow you talk about at your meeting for a small mine van to get people to there room when they arrive, safely. One that will take your... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you for your feedback. From time to time the nature of the certain issues will repeat themselves but we do our best to minimize such things for our owners’ and guests’. We share everyone’s concerns and work diligently to solve these issues. We strive to meet all of our guests and owner’s expectations. We apologize if a sales staff... More 

NEW JERSEY
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 10, 2013 via mobile

I recently stayed at Westgate 11/2-11/9 with 14 family members. I had exchanged via RCI and had 2 2-bedroom units and 1 1-bedroom unit. Prior to arrival I had requested that all 3 units be located together. They had said they would put the request through but could not guarentee. I had read all the reviews and was very anxious... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Vacation Villas Resort, responded to this review

Thank you for letting us know about your experience. We are happy to know that the accommodations that you scheduled were just the right size for your party of 14!. We are glad that you were able to enjoy your Disney vacation. As a timeshare resort we do offer the opportunity to every owner and guest to participate in one... More 

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