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Holiday Inn Orlando SW - Celebration Area

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5711 West Irlo Bronson Memorial Highway (US 192), Kissimmee, FL 34746 (Formerly Holiday Inn Main Gate East)
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Holiday Inn Orlando SW - Celebration Area
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Holiday Inn Orlando SW - Celebration Area
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1,100 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton Keynes, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

This hotel is well placed for most attractions in and around Disney but it is dated and tired in décor and furnishings. As a one night in transit stop-over its OK [we arrived at 3.00 in the morning] but more than one night would be a challenge. I tried to book two adjoining rooms [one for my 14 year old... More 

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Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed 3 days ago NEW

As a business traveler I stay almost exclusively with Holiday Inn. I'm a rewards member, etc. So if you aren't used to the high quality of most other Holiday Inns, this might be ok for you. Some good things: surprisingly quiet, very friendly staff. Some bad things: rooms very worn, not up to normal Holiday Inn standards. Hotel very outdated,... More 

Was this review helpful? Yes 1
Stephen Z, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Brad M, Thank you for your recent stay with us and for taking the time to review our property. We apologize for falling short of your expectations and for any issues that you encountered during your stay with us. We hope that if any part of your stay was sub-par that you brought your concerns to the attention of one... More 

Van Buren, Arkansas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay here. The hotel was in a great location. The beds were comfortable and the service was very good. We had a reservation at a different hotel the following night and we wished that we would have just stayed here.

Was this review helpful? Yes
Adrian D, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear The-MrsRyan, Thank you for your four star review. We are extremely pleased that you enjoyed your stay and the room was comfortable for you. We would be more than happy to host you and your family again whenever you are in the area. Adrian Davis Guest Service Manager More 

Hampstead, North Carolina
5 of 5 stars Reviewed 5 days ago NEW

I would love to share my experience, the hotel was great the customer service was excellent. While we were there my son fell in the room and hurt his head, The manager on duty Adrian came to the room an cared for my son as if it was his own. The managment staff called EMS and they took my son... More 

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Los Angeles, California
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I only gave this hotel and average rating for the location. The hotel is in a good location. Close to freeway. 15 minutes from all of the parks. Next door to a McDonald's . Across the street from a Red Lobster. A lot of restaurants on the same street. There is a video game area in the hotel and you... More 

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brad_boland, General Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear lisam683; Thank you for your review. We appreciate your feedback. We apologize that you were not happy with your accommodations. It is our goal to exceed every guest’s expectation during their stay. While the guestroom carpet is not new we make every effort to keep it properly maintained. We are pleased that you reached out to our staff to... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The carpets may be a little dated but the bed was super comfy and the A/C kept the room very chill. The balcony was a nice added treat. Water pressure in the shower was good after adjusting the shower head. Everything was clean and a fridge to keep our drinks cool was right in the room.

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Adrian D, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Christina W, Thank you for your four star review. The hotel is always trying to improve the look and comfort for our guest. We are truly happy that over all you enjoyed your stay and we look forward to hosting you on your next trip to the Orlando/Celebration Area. Adrian Davis Guest Service Manager More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome! If you have kids be sure to ask for the bunk bed rooms. My kids love it. Staff is very attentive and committed to guest satisfaction! It is a bit of a drive from Disney/Sea World/Universal. But not really too far. It is definitely worth the drive! Give it a try. You will not be disappointed!

Was this review helpful? Yes
Adrian D, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Ted919, Thank you very much for your five star review. We are extremely happy that you enjoyed your time with us and that we were able to meet your needs. We hope that you chose us again on your next trip to Disney. Adrian Davis Guest Service Manager More 

Red Bluff, CA
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Never, never, never ever gonna stay here again. Dirty, smelly hallways and our room. We stayed here for 3 nights as part of a package deal. The day we arrived, there was trash on the floor in the hallway outside our room and inside our room. Even after complaining, it was there on the day we left. The hotel is... More 

Was this review helpful? Yes 3
Adrian D, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

ChangeAdvisor, On behalf of all of us here at the Holiday Inn Orlando SW-Celebration Area we apologize that you found your stay to be sub-par. Our hotel has a lot of traffic during this time of year and our goal is to provide the best service possible to all of our guests. The hallways, rooms, and common areas of the... More 

Auburn, Alabama
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night here after spending several nights at a WDW resort. All I can say is if I didn't need a large room this place is perfect. It isn't far from the parks and the rooms are clean. The staff were great and overall I liked the hotel. My only minor complaint is that the room was small... More 

Was this review helpful? Yes
Adrian D, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

To Ken M, Thank you very much for your four star review. We are very pleased that over all you enjoyed your stay with us. We do apologize that the size of the room was not big enough for you and your family and do hope that you brought this to the front desk's attention so that we could have... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel and very well taken care of! Staff was friendly and have absolutely no complaints about my stay. Arrived and was able to check in an hour early. Overall we had a great time and would definitely stay another time.

Was this review helpful? Yes
Adrian D, Front Office Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear Matt D, Thank you for your four star review. We are very happy that you enjoyed your stay and are most pleased that we were able to get you into your room early. We look forward to accommodating you and your family on your next visit to the Orlando/Celebration Area. Adrian Davis Guest Service Manager More 

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