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Quality Inn & Suites Eastgate

2.0 of 5
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4960 West Irlo Bronson Highway, Kissimmee, FL 34746
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Quality Inn & Suites Eastgate
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Ranked #79 of 159 Hotels in Kissimmee
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174 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chattanooga, Tennessee
Top Contributor
111 reviews 111 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I checked into this hotel in February 2015 for just one night. It was not what I expected at all from a Choice Hotel. The motel has several buildings, and rooms are not easily marked. I had a room on the second floor. I went up to my room and the door looked like it had been broken into in... More 

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Loris, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Facts: An older "motel" with the Quality Inn label (you park outside your room). There were bugs in bathroom (ants) and in the sink area (other unidentifiable bugs). The room was very small with King Size bed (just enough room to walk around the bed). The A/C unit was very noisy and so close to the bed (small room) that... More 

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Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Quality Inn & Suites Eastgate delivers good accommodations at reasonable prices. Our room was clean and well stocked. The maid service was a bit sketchy but adequate. The pool was clean. The hot tub was down for repairs / winter. It's more suited for the vacation traveler than the business traveler. We would stay there again.

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New Kent
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 21, 2015

My wife and I stayed here for 3 nights in October having booked through an online agency. The rooms seemed to have better days. Many scratches on the entrance door. The furniture in the room did not match. The door in the bath had to be pushed hard to open to get past the edge of the toilet. It appeared... More 

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Ft. Lauderdale , FL
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

I was a little nervous booking this room cause of other reviews. When I arrived thr staff was great and helpful! First night was fine but it went downhill from there! Bad housekeeping, even after making complaints about the poor cleaning of my room! The nice staff was now very uninterested in taking care of the issue! The shuttle is... More 

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Portland, Maine
Top Contributor
61 reviews 61 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 16, 2015

AAccording to Travelocity and it's reviewers, this hotel was given a 3-star. This hotel is NOT a 3-star, it had no refrigerator like the front desk had told us, there were blood stains on the towels. We paid a very low rate on the room, but atleast expected clean towels, that really grossed us out. The location is near alot... More 

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2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 4, 2015

I booked a package deal through Westgate Villas Timeshare to stay at the Quality Inn and to receive Disney tickets for a super low rate if my husband and I toured the property. Upon arriving, we were mortified. The room looked like something from a movie where cheap prostitutes frequent. The room was dirty and the linens were soiled! We... More 

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Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review

We accommodate many guests each evening and the principal goal of our hotel is to provide dependable service. Consequently, it's dissappointing to learn that you're unhappy.I want you to know that the comments and suggestions we receive are taken seriously, and the proper action will be taken. Your willingness to share your recent experience is genuinely appreciated. More 

Ninilchik, Alaska
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 2, 2015

Room was not available until after 3 in the afternoon. Hotel is advertised as having washing machines and a heated pool. Neither of these are here. Both washers are broken with very old tattered out of order signs on them. Staff says pool has never been heated. that info needs to be removed from their Choice site. Water running from... More 

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San Pedro, Belize
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 25, 2014

There are lots of really cheap places and some overpriced ones to stay at in Kissimmee. This quality in is a great blance in my opinion. Very clean comfortable rooms and a very helpful and friendly staff. Except for a hot tub they every other standard ammenity youu would find at 4 star property.

Was this review helpful? Yes 1
Saint Augustine, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2014

You get what you pay for... the rooms was well worn but clean. The staff was the best part of the stay, very helpful and friendly. We talked to other couples, some were happy & some, like us were disappointed. I think Choice Hotels should check out their places more closely. I would rate this place at a one star,... More 

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