First room was disgusting one of the beds had recent urine on it... Than they moved us to another room air filter were so dirty and of course no towels what's so ever.... Gentleman in the front desk was nice and helpful but the next day when we called for more towels the lady in the front was rude and... More

Our room had absolutely NO drawer space. When I complained they told me they didn't know what rooms had dressers and what rooms didn't. The staff was rude and they made no effort to satisfy us. Our room was not made up the next day. The maid was cleaning one of the rooms and we asked her to clean our... More

We stayed here mid April 2013. The value was okay. The room was supposed to be non smoking because I have asthma but as soon as you walked in you could smell smoke. The smoke alarm was not up on the wall but laying on the fridge in the corner of the room. We thought it would be cleaner because... More

stayed in room 1122 clean didn't do the old ultra light check tho loads of hot water for the whole family 2 adults and 2 kids one a budding singer poor guests front desk was informative and couldn't do enough he explained the resort fee and tax that i had to pay but i know that due to bookingdotcom. it... More

Gentleman at the front desk offered to put us in a better room but after seeing the one room, (and smelling it) I took my family elsewhere. No fridge and definitely false advertising of rooms, they are NOTHING like the pictures. I figured it was cheap but couldn't be that bad, I WAS WRONG!

Me and my husband booked a room here when we were too tired to drive back to Madeira beach after a day at Universal studios. There was NO hot water at all, and only one towel in the whole room. When I asked the front desk staff about the hot water, the guy simply shrugged. Dirty room, no hot water... More

I don’t understand why people are down on this hotel. Yes it is older, but it is clean, quiet, and in a good location. I think some people just have to find things to complain about. The rooms were not small. The room we had was bigger than the room we had at the Loews Royal Pacific (the last time... More

We stumbled upon this place because we made it down to Orlando one day earlier then our Disney resort was booked. After we checked in, I was immediately disappointed. But in reading these reviews I guess my tolerance for bad quality is higher then some. Here are the biggest problems: 1.) This hotel is located next to some sort of... More

As soon as I walked into this room . I knew I would not be staying the night. Sink vanity was falling apart , beds were dirty, walks had mold all over them, telephone did not work . Smelled terrible. The pictures online of a newly renovated Claremont is false advertising . The manager Miguel Morales offered me another room... More