We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Galleria Palms Hotel

3000 Maingate Lane, Kissimmee, FL 34747
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Galleria Palms Hotel
Professional photos View all
Browse nearby
Galleria Palms Hotel
Write a Review

676 reviews from our community

Traveler rating
    214
    261
    101
    50
    50
See reviews for
273
189
13
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (676)
  • Mar-May only
    (174)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (173)
  • Dec-Feb only
    (174)
All months
Miami, Florida
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here about 4 years ago and the stay was great as well as the property. It was in good shape at that time and considerably clean. This is the reason we chose to stay here again on our recent trip from 4/16-4/19/15. We were so heavily disappointed to see that this was not the case any longer. The... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you taking the time to post your comments on TripAdvisor. We apologize for the inconveniences you faced here at our hotel. Please know your feedback had been shared with our staff and we will make immediate improvements as we always strive to provide the best possible service for our guests. We were very disappointed to read about your experience... More 

Bothell, Washington
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We weren't looking for anything fancy. Knowing we really weren't going to be in the hotel that much. The beds were fine. The lighting in the room was the worst. You couldn't read a book even if you wanted to. Very spotty Wi-Fi connection. Had to go to the lobby for it to even really work. The phone didn't work,... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you taking the time to post your review. We apologize for the inconveniences you faced here at our hotel. Please know your feedback has been shared with our team and we will make immediate improvements about the items you noted. We will let our Front Office Staff know how happy you were with their service. We apologize about the... More 

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay at this hotels was great! I have absolutely no complaints. Checking in/out was very prompt and easy. Even got offered to stay in a King bedroom, when I booked a queen double bedroom at no extra charges. The room was very clean and comfortable. Housekeeping is always on top of things. No disturbances what so ever. Thanks to... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you for taking the time to write a review about our hotel on TripAdvisor. We are thrilled that you enjoyed your time here with us. I will pass on to our staff how happy you were with your accommodations here at the hotel. Sherry indeed is a wonderful team player and truly understands customer service and I am glad... More 

Ohio City, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I was in town for a couple of days with my kids. Upon arrival I was greeted with a smile from Sherry she was very informative and polite, she informed me the phones was down, but they were working very hard to fix it ASAP. That was not a big deal I had a cell phone she gave me a... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you for taking the time to write a review about our hotel on TripAdvisor. We are thrilled that you enjoyed your time here with us. I will pass on to our staff how happy you were with your accommodations here at the hotel. Sherry indeed is a wonderful team player and truly understands customer service and I am glad... More 

Doncaster, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times. This time we were here for 6 nights. We have always liked this hotel as it is right on the 192 with easy access to lots of restaurants and it is only a very short drive to the Disney parks. As the hotel is set back a little from the road it's... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you for taking the time to post your review on TripAdvisor and we will share it with our team. We are always happy when we have repeat customers, and we are glad you enjoyed certain aspects of your stay with us. We apologize about the issue with the phone system as it is in the process of being replaced.... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Palms for four nights while enjoying the Disney parks. The location of the hotel was perfect. It is close to everything, shopping, dining and attractions. Our room was ready upon arrival and clean. We enjoyed the turndown service as well as the complimentary breakfast daily. Breakfast ranged from bagels toast and cereal to biscuits and gravy... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you so very much for sharing your wonderful experience of TripAdvisor. We are happy to know you found our rooms to be clean and comfortable, the staff friendly and accommodating and the location convenient. It was good to know that you also enjoyed the complimentary breakfast and you liked the daily selections. We truly appreciate your business and we... More 

minneapolis
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its an alright hotel. The rooms are clean, the beds are comfortable. They do charge a resort fee, and it can be loud at times. During my stay there was construction on the roof and i got woken up by a crane at about 9am. It was there all day they did allow me to switch rooms. The cable TV... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you so very much for sharing your review. We will share it with our staff and they will be glad to know that you enjoyed your stay here at our hotel. We are also happy that you found value by staying at our hotel and you like our amenities. We do apologize for the roof repair that was being... More 

Fla.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our room was clean and comfortable. The desk clerk was helpful and checking in & out was easy. Even though the hotel was completely booked during our stay, we didn't hear any noise and the only crowds we saw were in the breakfast area. We didn't use the courtesy shuttle, the sparkling pool or the Fitness facility, but it was... More 

Was this review helpful? Yes 1
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you so very much for sharing your experience on TripAdvisor. We will share it with our staff and they will be glad to know that you enjoyed your stay here at our hotel. We are also happy that you found value by staying at our hotel and you like our amenities. We will also make sure our Front Desk... More 

Miami, Florida
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good hotel. Free breakfast pool gym. Ten minute drive to the main points in orlando. Recommend for a weekend getaway. Short drive to the disney area. If you have a little more money to splurge on a hotel recommend disney value resorts. The tub did show a little wear and carpet was baggy.

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you for taking the time to post your comments and we will share it with our staff. They will be glad to know that you enjoyed your stay here at our hotel, and we are happy that you found value by staying at our hotel. We will make the ownership aware of your comments about the carpets, and the... More 

Woodinville, Washington
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For the price and location to the Disney resorts, this hotel was fine. The continental breakfast was good with fresh, hot scrambled eggs and other choices. However, the eating area is very small; and, since this was spring break, it was too crowded to accommodate everyone who wanted a place to sit to eat. We ended up just going to... More 

Was this review helpful? Yes 2
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

We are so happy you enjoyed your stay with us and found our hotel to be clean and convenient. They will be glad to know that you enjoyed your stay here at our hotel, and we are happy that you found value by staying at our hotel. We were very disappointed to read about your experience that you had at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

318 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Bathroom (13)
Viewed
Room/suite (46)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (15)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (39)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (174)
Viewed
ADA King Room (38)
Viewed
Amenities (11)
Viewed
Double Queen Room (33)
Viewed
King Room (37)
Viewed
Pool (18)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (8)
Viewed
Dining (5)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question