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Galleria Palms Hotel

3.0 of 5 3000 Maingate Lane, Kissimmee, FL 34747
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Galleria Palms Hotel
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Galleria Palms Hotel
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621 reviews from our community

Traveler rating
    198
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    90
    46
    47
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252
171
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bloomington
1 review
1 of 5 stars Reviewed yesterday NEW

So we recently stayed here... so, so terrible, payed online then was told at check in that we would be charged an additional daily fee...??? And that was the start of a bizarre and frustrating stay and certainly lousy for the $, the desk staff was rude to deal with, there was little to no working internet even after being... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

I booked through booking.com because of the price, location and mostly good reviews. I have nothing bad to say about the suites but my issue was another problem... The customer service. When I booked through booking.com I called the hotel to confirm reservation a week before...good thing I did. What I booked on the website was not the info they... More 

Was this review helpful? Yes 1
Montreal
Reviewer
5 reviews 5 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall we had a great stay here. Rooms were very clean, and hotel grounds were well kept. The pool was also great, and we spent all our days off there. However the pool is basically in the parking lot, so there wasn't much privacy. Luckily, we went during low season so there wasn't that many guests staying in the hotel.... More 

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Clearwater, Florida
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The ONLY thing good about this hotel is location to Disney; but, even then, I would never return or recommend it to others. I just spent a few minutes reading reviews on Booking.com (should have done that in the 1st place) and most people had the same experience as I did. - Reception Staff friendly, but useless. - Manager not... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you taking the time to post your review. We apologize for the inconveniences you faced here at our hotel. Please know your feedback has been shared with our team and we will make immediate improvements about the items you noted. We will speak to our Front Desk Agents about your service; as we do expect all of our staff... More 

Surfers Paradise, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel had everything we needed for a short stay. They offer a shuttle to Magic Kingdom, Epcot, Universal and SeaWorld. Room was large and very comfortable with a king bed and lounge. Complimentary breakfast was included otherwise there is an ihop about 2 minutes walk. We also made use of the laundry and fitness room - small but enough.... More 

Was this review helpful? Yes 1
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you for taking the time to post comments about our hotel. We are thrilled that you enjoyed your time here with us! I will pass on to our staff how happy you were with your accommodations. We are happy that you found value by staying at our hotel, and that you liked our rooms and amenities. We really appreciate... More 

Steenwijk, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

The rooms are nice.the continenal breackfast is good , but we want that the tables are cleaning between.the two ladys at the frontdesk are very helpfull , the names are Sherry and Aisly. It is a nice and quiet hotel.when there was a problem , in two minutes they send for a man and He fixed it.there is a big... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you so very much for sharing your experience on TripAdvisor. We will share it with our staff and they will be glad to know that you enjoyed your stay here at our hotel. We are also happy that you liked our hotel and our amenities. We will also let Sherry and Aicha you enjoyed there service. We truly appreciate... More 

Brandon, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We had read the reviews prior to our stay and the hotel was everything we hoped. The staff was friendly and helpful. The rooms are really nice with comfy beds, quartz vanities in the bathroom, carpet and bedding was brand new. Brand new coffee maker, little fridge, and microwave; also a flat screened TV. The hotel is clean and has... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you so very much for posting your wonderful experience on TripAdvisor. We will share it with our team and they will be glad to know that you enjoyed your stay here at our hotel. We are also happy that you found value by staying at our hotel and you like our amenities. We hope to become you home away... More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for the first time based on the good reviews. Everyone was right. Clean, so close to disney and pretty comfortable. Especially for what you pay. The receptionist was so welcoming and accommodating. The only issue we had was with the shower but the minute we told them there was a problem with the handle, they were very... More 

Was this review helpful? Yes
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you for the kind words you posted and we truly hope to become your "Home Away From Home" when you are in our area. We are thrilled that you enjoyed your time here and you found value by staying here. I will pass on to our staff how happy you were with your accommodations. Thanks for the 5 Star... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel.Clean and comfortable rooms. Great service from Sherry and Paul. The free breakfast was good. Beds were comfortable. Close to the Disney parks. A great value for the money. I have stayed here several times in different times of the years without a complaint. Going back for new years!

Was this review helpful? Yes 2
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

We cannot thank you enough for sharing your wonderful experience here at our hotel. Our team loves when a repeat guest gives us a 5 Star rating across the board and we will share your review with them. They will be so happy to hear about your stay with us during your Thanksgiving holiday. We are thrilled that you found... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the galleria palms Dec 4-7 while visiting orlando for a friend's birthday. I read the reviews for the hotel and was rather pleased. The pictures the hotel website has up are pretty accurate as to what the room may look like. My boyfriend and I stayed in a king room, the room itself was a pretty good... More 

Was this review helpful? Yes 1
Galleria_Palms_Hotel, General Manager at Galleria Palms Hotel, responded to this review

Thank you so very much for sharing your wonderful experience on TripAdvisor. We will share it with our staff and they will be glad to know that you enjoyed your stay here at our hotel. We are also happy that you found value by staying at our hotel and you like our rooms and amenities. We truly appreciate your business... More 

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Additional Information about Galleria Palms Hotel

Address: 3000 Maingate Lane, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Galleria Palms Hotel 3*
Number of rooms: 118
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Also Known As:
Galleria Palms Kissimmee
Hotel Galleria Palms
Meridian Palms
Hotel Style:
#8 Best Value Hotel in Kissimmee
#15 Romantic Hotel in Kissimmee
#23 Family Hotel in Kissimmee

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