Our family loves to travel and we get the opportunity to vacation often. We stay in 5 star resorts, 3 star resorts, villas, hotel rooms and timeshare. We expect the rooms to be clean, decent size pools and the property to be in a good location. If the property meets those basic criteria we are happy campers cuz we're on... more

This was one of the worst hotels that I have ever stayed in. The front desk staff was friendly and attempted to be helpful, although the woman that checked me in had no idea where our room was located within the maze-like complex. Once we got to the room, the first thing that hit us was the overwhelming smell of... more

We just got back from a week stay at this resort and we had a great time, We were 3 girls 20+ and a 2 year old boy. Our room was beautifull, it was clean and spacious, included washer, dryer, dishwasher, cable TV in all rooms, all appliances, in suite safe everything was new and clean. No smell of cigarette... more

We stayed here 20 years ago when it was a new resort, it is well worn, but still had a nice stay. We had several issues with broken faucets, clogged shower heads, broken clothes dryer, burned out light bulbs. We called maintenance and were thanked for reporting these items and a repair man was at our door in 5 minutes.... more

Don't understand all of the negative reviews. We stayed in a 3 bedroom condo in the Spas section of the resort. Our unit was the perfect size for the 8 of us, and there was no problem with regards to cleanliness. There was no maid service included, but that was specified when we booked. Whenever we needed anything, either housekeeping... more

first of all it was nothing like the pictures on website!!!room was not cleaned had racoons,and snakes outside the room.roaches ,frogs spiders in the room,carpet was filthy,my wife had to clean out showers anb bathrooms not cleaned.half the appliances in the kitchen did not work,refridgerator old from the 1980s,had rust in it.would not never stay in this resort again.also had... more

This was nothing like the website! Small rooms. No security gates. Front door had gaps that would let in large bugs and certain snakes. Two card keys didn't work maybe because the locks were "super glued" together. No jet tub or anything luxurious. We walked in and walked out, period! We ended up staying at the Marriot after losing several... more

The room was ok, if you are a bit nostalgic for the early 80's in decor. The staff was ok, got what we need when we asked, and the room was ok if you are not going to be there much, since we were there for the theme parks, it served our purposes. HOWEVER, stay away, FAR AWAY from there... more

Let me start by saying I read all of the reviews on here and I was incredibly leary of going to this hotel. Well one day removed from our stay I can write this. I don't know what kind of room most of the people on here had, but mine was incredibly delightful. Carpets were clean and did not smell... more