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Hampton Inn & Suites Orlando - South Lake Buena Vista

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4971 Calypso Cay Way, Kissimmee, FL 34746
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Hampton Inn & Suites Orlando - South Lake Buena Vista
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546 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The desk clerks at check in and at check out were pleasant. That said, my bill was incorrect, the elevators didn't work because when the fire alarm went off in the middle of the night, the elevators were automatically cut off. Hotel staff was not trained how to turn them back on so elevator repairman had to be called. 8... More 

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Myrtle Beach, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and location, with an extremely helpful and friendly staff. They make you feel welcome. Good spot for getting to the parks in Orlando and many good restaurants and shopping. Your far enough away from the heavy traffic areas, yet right next to freeways and toll roads to the airport.

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Florida, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I found the staff extremely helpful and welcoming.The amenities were wonderful....a refrigerator, a microwave, a coffee pot, free internet all included in the price of the room. And the complimentary breakfast was wonderful. In addition, the price was right. I highly recommend the Hampton Inn.

Review collected in partnership with Hampton

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Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Raymond, We truly appreciate your great review. I hope we won you over as a Hampton guest for life! We look forward to your return visit. :) More 

Chicago, Illinois
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Like others who have reviewed this property I also stayed during the time of renovation. While I will certainly agree that the small meeting room off the lobby was not the best or the most comfortable to have breakfast in, I did not see any other room that really would make sense to accommodate what we got so I will... More 

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Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Doughboy2, Thank you so much for staying with us and reviewing our hotel. I appreciate your recognition of Yoldeen, our Front Office Manager, and Elijah. There is never a good time to renovate but we are thrilled of the changes thus far. Please visit our website or call us directly so we can assist you with your next reservation.... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

All of the staff at this Hampton inn were very helpful and polite.The location is a little hard to find but once we were there it was very close to all the attraction in Orlando. we found it to be a clean and safe location.

Review collected in partnership with Hampton

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Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Paul M, Thank you for your review. We appreciate your comments and hope you will choose us again for future stays. More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Hampton Inn was positive from the moment we stepped in the lobby door. The front desk personnel were friendly, efficient and very welcoming. All the personnel we encountered were friendly and all spoke and told us to have a nice day. Room were spacious and internet service was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Diane K, Thank you for recognizing our guest service! We love our guests and try to make them all feel like family. We hope to see you again! More 

Tampa, Florida, USA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always look for a Hampton Inn when I travel. They are reasonably priced, clean and consistent in quality. As an Honors member they always try to get me a room at an earlier check in time. My husband likes getting up early and getting his breakfast and coffee.

Review collected in partnership with Hampton

Was this review helpful? Yes
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Shellidunayer, Thank you for staying with us! I hope you are a Hilton Honors member and took advantage of the mobile app. It makes choosing your own room and early check in so much more easier. The other brand will always leave a light on but our Hampton will always have fresh coffee for your husband to enjoy! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

After staying at the LBV Embassy Suites the week prior, I was concerned that this hotel would be a disappointment. Instead, I was very happy with the hotel. Quiet and not too far away from our SeaWorld and Aquatica destination for those two days. Loved the fresh bedding and the pool, although not too big, was a lot of fun... More 

Review collected in partnership with Hampton

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Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Josephz174, What a pleasant surprise it was to have you stay with us! We are conveniently located near all the major theme parks including Aquatica and Sea World. Our fresh Hampton bed is a trademark and it is great to hear that you enjoyed it. We hope to see you again should your travels return you to the Central... More 

Kissimmee
2 reviews
3 of 5 stars Reviewed 2 weeks ago

For the price I would expect Marriott type experience. Didn't get it. Towels must be from a really old motel and the breakfast - just pass - take some coffee with you while you search for a better place.

Review collected in partnership with Hampton

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Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear William R, Thank you for staying with us. I am sorry you did not enjoy your stay. We do our very best to offer exemplary guest service. I do hope you will return and offer us another opportunity to wow you. We look forward to returning guests and hope to see you again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

You know, this hotel surpassed my expectations. I was able to book this hotel at a reasonable price, however I was very skeptical because I never stayed at a Hampton Inn. Upon arriving at the hotel, I was greeted by a welcoming front desk. The person assisting me was Yoldeen--very sweet, funny and professional. My room was located on the... More 

Was this review helpful? Yes
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Dadmirable, Thank you for staying with us! I am so pleased to know you enjoyed your stay and our Hamptonality! Yoldeen and the rest of the team take great pride in making our guests feel like family. We hope to see you again! More 

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