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Hampton Inn & Suites Orlando - South Lake Buena Vista

2.5 of 5
4971 Calypso Cay Way, Kissimmee, FL 34746
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Hampton Inn & Suites Orlando - South Lake Buena Vista
Ranked #16 of 162 hotels in Kissimmee
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200 reviews from our community

Traveler rating
    97
    71
    18
    11
    3
See reviews for
Families
90
 
Couples
46
 
Solo
11
 
Business
20
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2013 NEW

Monique at the front desk was outstanding. The best customer service I have ever received at any hotel. I will be staying at this hotel every time I go to Orlando just because of her. The property was clean, the staff went above and beyond to help us with everything we needed.

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Weston, Florida, United States
1 review
5 of 5 stars Reviewed May 11, 2013 NEW

The staff were extremely friendly and nice! Monique, who works at the front desk, was by far the nicest employee at a hotel that I've ever encountered! I loved the little towel elephant on the bed, the little sticky note, and how the maid leaves their card. The breakfast was pretty good as well. Definitely an awesome place to stay!... More

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Holland, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 10, 2013

My family recently stayed here and I have nothing but good things to say! The property is very clean and well maintained. The staff is friendly and helpful, the breakfast is good with plenty of selections. The rooms ( we had double queen) were clean and quiet, the beds were very comfortable. This was our second stay here and when... More

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Belfast, United Kingdom
1 review
2 of 5 stars Reviewed May 8, 2013

I was planned to stay in Florida with work for quite a few weeks. I chose this hotel as it was in the Hilton chain and I am a Diamond member of the honors club,. It looks 'waow' from the outside and inside, the common areas are nice and new. However: - Check-in: Took forever. One person on the desk... More

Was this review helpful? Yes
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
May 10, 2013

We truly appreciate your loyalty as a Diamond member and for alerting us to your concerns. Our first priority is always the comfort, health and safety of our guests. Your concerns have been shared with our Management teams and we deeply regret your disappointment. We are always looking for ways to improve our performance and increase the level of satisfaction... More

McDonough, Georgia, United States
Top Contributor
118 reviews 118 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 2, 2013

...but not a bad hotel. Get a room away from the highway. The staff was really nice and helpful. The property i s older but nicely kept. The breakfast is standard Hampton which is fine with me as they do better than other chains in my opinion..

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Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
May 8, 2013

Dear Michael M Thank you so much for taking the time to submit a review about your stay with us. I am sorry to hear that you found our location hard to get to. We are happy to hear that you enjoyed your room and that our staff took good care of you. Thank you again for your review and... More

Tallahassee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

Great property with suite-styled rooms. Room lay-out feels very comfortable and open. Everthing clean and well placed. Good and busy breakfast. Staff was friendly and helpful with driving directions. Location is convenient to rest of attractions in the area. Could hear road traffic and noisy arriving folks during the night, but otherwise an excellent stay!

Was this review helpful? Yes 1

Review collected in partnership with Hampton

Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
May 8, 2013

Dear Lynn T Thank you for your informative and positive review of our hotel. We're happy to hear that you had an enjoyable stay with us. We look forward to serving you again in the future. More

Boca Raton FL
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 18, 2013

I trust Hampton Inn's to give me a comfortable, clean room/bed/bathroom each visit. Aside from a little peeling wall paper in the bathroom, all expectations were met for the room and the staff. It's a great location which may be to its detriment as we also look forward to the free breakfast at Hampton to help save us money. Each... More

Was this review helpful? Yes 1
Chattanooga, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013

Once again stay was as expected. I stay at Hampton Inns because I do not like surprises and this is the only hotel that meets that expectation for me and my family. Clean, safe and comfortable what more can you ask for when traveling. Hampton Inn always delivered.

Was this review helpful? Yes 1

Review collected in partnership with Hampton

Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
May 8, 2013

Dear Thomas W Thank you for your informative and positive review of our hotel. We're happy to hear that you had another enjoyable stay with us. We look forward to serving you again in the future. More

Naples, United States
1 review
5 of 5 stars Reviewed April 15, 2013

We had a lovely stay at this very clean and conveniently located Hotel. We were in Orlando visiting Disney World and it is quick and easy from here. Also there is a Walmart next dor making it easy to pick up snacks and drinks to take to the parks. Monique at the Front Desk is AWESOME. We will be back.

Was this review helpful? Yes

Review collected in partnership with Hampton

Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
May 8, 2013

Dear Stephanie R Thank you for your informative and positive review of our hotel. In addition, thank you for recognizing the service provided to you by Monique. She works hard to be the best at what she does and it’s a privilege to have her on our team. I am happy to hear we were able to accommodate you so... More

Coconut Creek, Florida
Senior Contributor
45 reviews 45 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

We stayed here for 1 night. First time I didn't stay at a Disney resort. It was very clean. Quiet and friendly staff. We had a king suite on the first floor. Huge room w a wet bar area. My daughter slept on the couch which was perfect and overall great experience. Free breakfast. It was a bit crowded on... More

Was this review helpful? Yes
Nicole B, Director of Sales at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review
May 8, 2013

Dear Happy travelerF L Thank you for your informative and positive review of our hotel. We're happy to hear that you had an enjoyable stay with us. Thank you again and we hope to see you in the future. More

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Hotel Summarization (Beta)

What travelers say

  • Very good(6)
  • Friendly and helpful(5)
  • Breakfast area(4)
  • Disney world(3)
  • Theme park(3)

Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Address: 4971 Calypso Cay Way, Kissimmee, FL 34746
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Kissimmee
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Also Known As:
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee

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Hampton Inn & Suites Orlando - South Lake Buena Vista
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