I know people say ones personal experience could be different..wrong! This place would make anyones vacation unpleasant. The rooms smell like mold, customer service is rude, and they dont ever pick up there phones from room service. One thing i definitely didnt like from these guys is they didnt explain or state that there would be a room charge of...
More
Just got back from a stay at the Ramada Maingate West. Every other time I have come to Disney, I've stayed at a Disney resort, so this was a new experience for me. I have to say that if my group hadn't already made reservations at this hotel, I would have kept driving right past it. It is close to...
More
Dear GrammarMaiden13: Thank you for taking time to write a review. We appreciate your comments and take them seriously. We are continuously making improvements to our facility. Thank you and we do hope you come back to see us soon.
More
We are pleased to say that we enjoyed every bit of our stay at Ramada Maingate West. The indoor pool was a plus being that it rained for several days of our vacation, the hotel is very family orientated and my little ones enjoyed it very much. Although at check in we were serviced by a very quiet soft spoken...
More
Dear Gilbert W: Thank you for your review! Your comments will be shared with the staff and especially Reginald... He thanks you for your kind mention regarding his excellent guest service. Thank you and come back to visit us again soon...
More
The hotel was disgusting and dirty. It had mold and ants in the room. The staff was rude and unhelpful. The hotel may be cheaply priced but its not worth it. DO NOT STAY HERE!!
More
Dear SLB1218: We sincerely apologize for any inconvenience encountered. If your stay was not satisfactory, we would like the chance to make it right. Please contact the hotel and ask for the Front Office Manager so I may assist. Thank you and I look forward to making this right!
More
I reserve two suits for my entire family for 3 nights and at the Ramada in Kissimmee, Florida and for 3 nights in a row they didn’t clean the rooms not even after I went and complaint about this to front desk (after the first night). I try to cancel my reservation after the second night because they did not...
More
Dear S R: We would first like to apologize for the inconveniences you encountered. We would also like a chance to speak with you regarding your stay and make the situation right. Please contact the hotel and ask for the Front Office Manager, and I will be happy to assist you. Thank you and once again, my sincere apologies.
More
Although the pool was a neat set up, the brickwork around it was in need of repair and bugs were coming out the cracks. Our room: Stained bathtub and tile. Long black hairs (not belonging to anyone in our party) in the sink and on the floor. Towels were dingy. I'm assuming the carpet is original? The bedding had holes...
More
Dear Shawna03: We would like to express our sincere apologies for the inconveniences mentioned in your review. We are continuously improving our facilities and take guest comments seriously. If you had any unresolved issue and/or would like to discuss your stay further, please call the hotel and ask for the Front Office Manager so I may be of assistance. Thank...
More
The pictures that you see on the website are from a magic camera or when the place was brand new but it isn't as clean and cheerful as what it looks. The outside is a terrible blue now. As for the free shuttles, they only go to each park one time a day and pick up one time in the...
More
Dear catfish6967: Our sincere apologies for any inconvenience. The hotel does provide scheduled transportation to Disney, Sea World, Universal, and Wet'n'Wild as you mentioned. The resort fee covers the amenities of the hotel such as the shuttles, pools, karaoke, and our kids eat free program. The incidental hold is just in case you wish to make any room charges, and...
More
I'm going to try and be as objective as I can, though my thoughts are colored by the sleazy cruise outfit that brought me here in the first place with their phone solicitation that "you won a free trip". I'll get to them later - first - the hotel.
We stopped at the front desk and were treated with the...
More
Dear Hawki56: Our apologies for any issue pertaining to the Ramada Maingate West, such as front desk, chlorine smell (from our indoor heated pool), and appearance. The remainder of your review, for other guests reading this, does not pertain to our hotel.... It is in regards to the Orlando Welcome Center, Caribbean Cruise Line, and Champion's World Resort.
More
My husband and I had a great time! The hotel was clean and the staff were all friendly and helpful. Loved the outdoor and indoor pool. Was within walking distance to gift shops and restaurants. Close to the theme parks. We will definitely be back next year.
More
Dear Gail V: We are happy to see you thoroughly enjoyed your stay with us and look forward to your next visit! Thank you for your review, from your extended family at the Ramada Maingate West.
More
My family stayed at this hotel 15 years ago and fell in love with it...... well alot of time has past since then and I believe that there has been NO upkeeps to this hotel, and it shows. I did not enjoy my stay at this hotel this time and unfortantely I will not give it another chance. If you...
More
Dear Cindy M: We were happy to read your comments regarding our friendly and helpful staff. We would like to apologize and assist you further regarding your experience. Please contact the hotel and ask for the Front Office Manager so I may speak with you. We are happy to hear you were a guest of ours 15 years ago and...
More
If you own or manage Ramada Maingate West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
509 Reviews
1,139 Reviews
776 Reviews
