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All 172 Kissimmee hotels »

Ramada Maingate West

3.0 of 5
7491 West Hwy 192, Kissimmee, FL 34747
Hotel amenities
Ranked #88 of 172 hotels in Kissimmee
2.5 of 5 stars 77 Reviews
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77 reviews from our community

What travelers say about this hotel
  • Indoor pool(33)
  • Resort fee(18)
  • Room key(17)
  • Hot tub(12)
  • Would not recommend(10)
  • CUSTOMER SERVICE(10)
  • Family fun suite(10)
  • Will NEVER stay(7)
  • Front desk staff(6)
Traveler rating
    9
    16
    16
    12
    24
Only show reviews for Family (38) | Couples (15) | Business (2)
Date Rating
Miamimami71
Miami, FL.
Contributor
14 reviews
6 helpful votes
2 of 5 stars Reviewed February 13, 2012 NEW
1
person found this review helpful

My main issues with this property are first and foremost--MOLD. This place is full of mold, probably from the indoor pool and the associated humidity. My 2nd issue--security. Anyone can walk right into the hallways from the 2nd floor staircases in spite of a sign saying "no reentry after 6pm". So i was assuming the doors lock behind you when... More

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shazzygirl
Ottawa, Canada
Senior Reviewer
10 reviews
15 helpful votes
2 of 5 stars Reviewed February 12, 2012 NEW
1
person found this review helpful

Stayed here as a package.Never again.We opend the door to our room and there was an overpowering smell of mold. Right away we told a housekeeper and she said she would spray. I told her we wanted to move. Checked another room same problem My son started to look around to find where the smell was coming from. The air... More

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Jim D
Holiday, Florida
2 reviews
1 of 5 stars Reviewed February 6, 2012
1
person found this review helpful

front desk lady was rude. The pool is filthy and rusty. The whirlpool was half full, not filtering and festing bacteria. Out tub did not drain, took maintenence 1 hr to plunge and snake to get it to drain at 11:00 at night. Out sheets we were given from housekeeping were stuck together and stained. those brown sheets appeared to... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
February 8, 2012

Dear Jim D: Let me first apologize for the unfortunate experience encountered during your stay. We take your comments seriously and are continously improving our facilities for an excellent, overall guest experience. The issues you mentioned are not typical of this hotel. I would like to assure that our pools, hot tub, parking lot lights, mattresses, as well as the... More

Kitsaattheshore
in NJ
Senior Contributor
35 reviews
22 helpful votes
3 of 5 stars Reviewed January 30, 2012
2
people found this review helpful

We have stayed here several times, it ain't the Ritz but it works for us.....well this time we noticed several things that could be improved upon. First no cookies & milk! At our last check-in we found in our room chocolate chip cookies & 2 cartons of milk, how sweet & welcoming was that? Well they must have noticed that... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
February 1, 2012

Dear Kitsaattheshore: Thank you for taking time to review our hotel. I am glad to hear you enjoyed our indoor pool! I would like to speak with you regarding your stay... Please call the hotel and ask for the Front Office Manager. Thank you and we hope to see you again soon! More

claudia c
Montreal, Canada
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed January 29, 2012
1
person found this review helpful

I stayed 2 nights in this hotel with my family and was not pleased. The staff is polite and respectful but they look like they don't want to be there themselves. I had to ask for a different room because the first one they gave us smelled like mildew and the panel in front of the vent system was not... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
January 30, 2012

Dear claudia c: We would like to express our sincere apologies for any inconvenience encountered during your stay with us. Thank you for your comments about our staff regarding being polite and respectful. If there is anything that was not addressed to your satisfaction during your stay with us, please feel free to call the hotel and ask for the... More

koala1605
flordia
Senior Reviewer
6 reviews
14 helpful votes
4 of 5 stars Reviewed January 28, 2012
3
people found this review helpful

I will say I read all of the reviews and was a bit apprehensive before we arrived for our 4 night stay. We stayed on the 4th floor and our family was across the hall from us. The room was clean, the beds and pillows were super comfortable and we had an inside room with view of the pool and... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
January 30, 2012

Dear Koala1605: Thank you for taking time to review our hotel. We are happy to hear you enjoyed your stay with us! We take pride in the fact that we are a family-oriented, vacation hotel, at an affordable price. We hope to see you and your family again soon! More

Charles S
Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed January 27, 2012
1
person found this review helpful

I have just read the reviews for this hotel after each review an office manager has made additional comments telling former guest to call the hotel and seemingly they would be helped. Obviously there are still related problems that are not being addressed. Why don't you guys FIX the problems that people are complaining about. Start by cleaning the place... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
January 30, 2012

Dear Charles S: Thank you for your review. We sincerely appreciate your comments and take all guest comments seriously. We are, in fact, beginning some projects this week. We always want our guest to feel and know, even after they have checked out, that they may call the hotel and speak with management regarding any unresolved situation. Thank you and... More

andrew s
Cwmbran, United Kingdom
1 review
1 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

We stayed at this hotel for 1 night and transfered the next day. When we arrived all you can smell is chlorine, after checking into our room we found 2 single beds instead of a double which we then had to pay an upgrade for. Having lugged our stuff up stairs and gone for food we decided after looking at... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
January 25, 2012

Dear andrew s: Thank you for your review. We sincerely apologize for any inconvenience encountered and would like to discuss your stay with you. You may call the hotel and ask for the Front Office Manager and I will be happy to assist you as well as assist with Virgin in any way we can. I would like to assure... More

kaydayAlabama
alabama
Contributor
14 reviews
3 helpful votes
3 of 5 stars Reviewed January 22, 2012
1
person found this review helpful

Rooms are old and musty. Restaraunt buffett is terrible. The pool "waterfall" is over chlorinared wster running from overhead the pool from an old dirty looking pipe. It seems like a deal then they start adding resort fees etc . You are better off somewhere else. Mimi fridge but no micro. More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
January 25, 2012

Dear kaydayAlabama: Thank you for your review. We take guest comments seriously and sincerely apologize for any inconvenience you encountered. We are always available to discuss your stay with you. You may call the hotel and ask for the Front Office Manager and I will be more than happy to speak with you regarding your stay. Thank you once again. More

takemeback2cuba
Welland, Canada
Reviewer
3 reviews
11 helpful votes
1 of 5 stars Reviewed January 20, 2012
1
person found this review helpful

Currently sitting in our room at this place. I fully understand we paid $40 through Hotwire for our 1 night stay. Now saying that...resort has a strong chlorine smell..you get use to it. We travel often and I am very, very fair on my judgement..I will post pics when I get home.. There are bricks throughout the hotel on the... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
January 23, 2012

Dear takemeback2cuba: Thank you for your review. We always strive to meet and exceed guest expectations. It looks as though you had some troubles during your stay with us. We would be more than happy to discuss your stay with you. Please contact the hotel and ask for the Front Office Manager and I will be happy to assist. Thank... More

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Ramada Maingate West Also Known As

  • Ramada Hotel Kissimmee
  • Ramada Hotel Maingate West
  • Ramada Maingate West Kissimmee
  • Kissimmee Ramada
  • Ramada Kissimmee
Address: 7491 West Hwy 192, Kissimmee, FL 34747

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Ramada Maingate West
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