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Magnuson Grand Hotel Maingate West

7491 West Highway 192, Kissimmee, FL 34747 (Formerly Ramada Kissimmee Maingate West)
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Magnuson Grand Hotel Maingate West
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Magnuson Grand Hotel Maingate West
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1,074 reviews from our community

Traveler rating
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621
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Solihull, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked this due to hotel as we had been let down and needed a hotel quick at 12 at night after being up for 22 hours We didn't know what to expect and was nervous as only one member of staff checking people in. When we got seen by Melvin, he was great, booked us into a great room... More 

Was this review helpful? Yes 1
Saint Augustine, Florida, Usa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I chose this hotel because it's very close to Disney, restaurants, and shopping, and it also has an indoor pool. The rate was also very reasonable. Upon arrival, there was a sign that the wifi was not working, even though it was advertised on the website. It didn't work for the entire stay. Our room and the hallways were in... More 

Was this review helpful? Yes 1
Naples, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I won this hotel on Priceline as a 3 star rating. This hotel is far from a 3 star, our rooms smelled moldy, the bathrooms were barely useable. If I didn't bring my own sheets I would not have stayed here. Luckily we only stayed to sleep! Stay far away!! This place would be perfect for a horror movie set!

Was this review helpful? Yes 1
Bury, England
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the first negative review I've ever left on trip advisor & I feel that 1* is being generous, if I could have given 0*s I would have. My husband & I stayed here for 10 long nights in March. We booked this hotel based on reviews at the time & the information on Expedia. We just wanted a... More 

Was this review helpful? Yes 1
Augusta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this hotel through a website that gives my company travel discounts, and I based my decision on star rating (three star), photos and description. I even recommended it to my parents. I could not have been more disappointed and embarrassed to bring my friends and family here. The wi-fi was down, the hotel was dirty (glass on the... More 

Was this review helpful? Yes 1
new jersey
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in need of an overhaul, which is currently underway, but may take some time. It seems the previous owner let the hotel go, and the new owner is dealing with a lot. Rooms were still clean. And it was priced right. The pool was the best part of this hotel.

Was this review helpful? Yes 2
Hubert, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

When we checked in we went to our room and it smelled like mold, the bathroom had used wet toilet paper on roll, then used Q-tips next to frig, no wifi. The outside pool not ready and hot tub broken. My daughter wanted to give her daughter a vacation she would always remember, if it wasn;t for the Disney parks... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The lobby smelled musty as did the room. The carpet was disgusting and I would not walk on it barefoot. The was no Internet and no outside pool but they still wanted to charge a resort fee. I will keep looking for nice affordable hotels. I did not find it here.

Was this review helpful? Yes 1
Rochester, New York
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a jewel in it's day but through numerous owners and failed promises to up- grade the hotel it has fallen in disrepair. HOWEVER! The staff is GREAT. They accommodated us in every way! Including up-grading us to a sweet. Stephany is a wonderful manager and understands customer service! The location is ideal for all getting anywhere in... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was a little hard to locate, the sign sits back off the road. The WiFi was out for our entire stay. The elevators were ancient and scary!! But the room was clean and as described, the pool and game area was nice for the kids. The bar area, by the pool was nice as well. We never saw the... More 

Was this review helpful? Yes 1
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