Appearance of facility is great. Spacious accomodations. But it ends there! The bathroom was not cleaned well. Both the bathroom tub and kitchen sink were clogged! The resort was not anywhere near full, but we were put in a unit that was being roofed and other units near us were being remodeled. There was a family in the unit above... more

We booked a standard unit at an excellent price on Expedia, without housekeeping, for a 4 night stay in mid October 2009. The location was perfect, close to the parks, shopping, eateries etc and the grounds were meticulously cared for. The room we booked was dirty and in desperate need of maintenance/ painting. When we reported the situation to the... more

We had an overnight stay here in 2007 and were so impressed we were determined to stay for longer on our next visit to Orlando. So this time I booked a week through Expedia and we had a spacious 3-bed upstairs condo. There is enough room to swing a dozen cats in these apartments and we could easily lose our... more

Cannot Beat The Comfort Of Having A Full Sized Washer And Dryer Inside The Unit. The Rooms Are Very Nicely Decorated, Very Spacious And Comfortable And Include A Full Size Kitchen And Extra Tv In The Living Room So The Kids Can Watch Their Own Stuff..... Only Downside Is Housekeeping Is Not Included, You Need To Pay Extra. We Got... more

We have stayed at this resort every year for the last five years and it has always been very good, after being able to relax in this 2 bedroom 2 bath 1100 plus square foot unit we can’t ever stay in one of the Disney owned overpriced tiny rooms again, we get this huge unit for less than a standard... more

My family and I booked a weekend trip here in Orlando. About 2 hours after checking into our room the electricity went out. We called the front desk to tell them and they said they would send a maintenance person to look at it. While walking outside of our room I noticed a truck from the power company and figured... more

I payed extra for house keeping and they never did there job. They never left shampoo,dish soap, new kitchen towels, coffee ect... They were so lazy and just threw towels on the floor in the bathroom..didnt put them up on the rack. We acually had to call down to the front desk to ask for more toilet paper because we... more

Our family stayed at the Mike Ditka Resorts Runaway Beach Club while our 12-year-old daughter participated in a soccer tournament. Her iPod and digital camera were stolen from her backpack after a Resort employee removed her backpack from the pool area (without her consent) while the pool was open. The General Manager was very dismissive when we reported the incident,... more

We made reservations through Expedia for two three bedroom villas, paid in full, and even called to speak to the hotels reservation desk to confirm our booking and was told that they had reserved us villas that were next to each other. The day before we were to arrive, we got an urgent e mail from Expedia to call. When... more