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Days Inn Kissimmee West

2.0 of 5
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4125 West Vine Street, Kissimmee, FL 34741 (Formerly Inn at Oak Plantation)
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Days Inn Kissimmee West
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Ranked #73 of 160 Hotels in Kissimmee
A recent review
3 of 5 stars reviewed 1 week ago
Keysha O Kissimmee
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148 reviews from our community

Traveler rating
    25
    36
    31
    16
    40
See reviews for
57
45
5
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Kissimmee
1 review
3 of 5 stars Reviewed 1 week ago

Nothing fany, but free breakfast for traveling families and somewhere to sleep. Bed was not so comfty and pillows were really soft and cheap.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Keysha, Thank you for the feedback. We apologize for the experience you had with our guest room. We would like to attend to this issues right away and we encourage guest to give us feed back while at the hotel so we may attend to any unfulfilled services immediately. We soon will be replacing our linen as we continue to... More 

Pennsauken, New Jersey
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We used to LOVE this place. I started taking my daughter to Disney every year since she was 12, she is now 20. When we first went 8 years ago, The Inn at Oak Plantation was awesome! Pool at Inn and pools at resort were all open, free cookies and coffee in resort office, free soda machine and chips at... More 

Was this review helpful? Yes 1
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Michelle, THANK you for your feedback. We have since separated from The Inn at Oak and we are still working very hard to improve our rooms step by step. I am proud to say we have since re-modeled more than half of our rooms. We have waffles, we have yoghurt and fruit, and more. Our pool is in good condition.... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

My Husband and I stayed for 9 days and 4 of the days our room was not cleaned. We had to go to the front desk to ask for clean towels. When we reported this to the manager we were asked if we had put the do not disturb sign out and we told her no that did not. She... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Thank you for your feed back. We take every feedback very seriously. This way we get an opportunity to correct where we went wrong. We apologize for letting you down. We take pride in believing that customers are always right, and they don't complain but they share their desire for us to change and implement some structures that helps us... More 

Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

The price was cheap. That's because it was disgusting. We paid $111 a night. There were chips in the pull out bed, old candy and tissues behind the bed, and last but certainly not least the waffle maker did not work. We had to eat frozen waffles. At least the staff was decent.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Emily, We are so sorry this happened to you. Thank you for your feedback. We failed you in many ways. Reasons why the waffle did not work or not does not make it better. We apologize for disappointing you. We try to act immediately when an issue arise and that is why we offered second option to ready made waffles.... More 

Stockport, United Kingdom
2 reviews
2 of 5 stars Reviewed March 24, 2015

Tired and dated room although was advertised as renovated. Stale smoke smell though non smoking room booked. Tiny bathroom, poor shower. Nice towels! Poor breakfast, cereal or toast and ran out of milk one morning. Non English speaking server just shrugged although she kept area v clean. Pool not available but no reduction offered. Friendly reception staff.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Christine, Thank you for your feed back. It helps us improve and work harder to exceed our guest's expectations. We are very sorry and sincerely apologize for letting you down. We are still in process with re-modelling and unfortunately that takes time, our House Keeping is doing an amazing job to keep rooms clean and and in good condition. We... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2015

the room smelled awful, found financial statements in one of the drawers the first day. looking for a pen and paper in a drawer I found id cards and drivers license of people along with at least 50 pills laying loose in the drawer. lock on door was broke and I told the front desk about it and all the... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Thank you Mark for your feedback. We have brought this matter on Housekeeping and Maintenance, to make sure no one has go through such ordeal. We are sincerely sorry that we inconvenienced your stay. Our goal is to exceed your expectations and we failed you in this regard. Please visit us soon and let me help plan your next visit... More 

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