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Days Inn Kissimmee West

2.0 of 5
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4125 West Vine Street, Kissimmee, FL 34741 (Formerly Inn at Oak Plantation)
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Days Inn Kissimmee West
Best prices for: 1 room 1 guest
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Ranked #73 of 160 Hotels in Kissimmee
A recent review
3 of 5 stars reviewed 6 days ago
Kavita S San Fernando, San Fernando, Trinidad and Tobago
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151 reviews from our community

Traveler rating
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    37
    32
    17
    40
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58
47
5
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boynton Beach, Florida
1 review
2 of 5 stars Reviewed 5 days ago NEW

Stayed 2 nights May 16 &17, 2015 Room was just ok, Quick flip renovation with basic basic basic amenities such as a WiFi, King size bed, sleeper sofa, 19" TV, mini fridge, microwave and toilet etc... Bed was firm, my wife and I slept good, Toilet backed up in the morning... Went in for the "Continental Breakfast" I am not... More 

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Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Charles, THANK YOU for your feedback. We are very sad that you did not find any of our breakfast appealing to you. We apologize for that. We are adding some new items on our menu soon and we hope you will pay us a visit to see our improvement. Your feed back is very important to us. We are very... More 

San Fernando, San Fernando, Trinidad and Tobago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Days Inn for 4 nights in April 2015. The hotel is under new management and I will give them A for effort for trying to re-establish the place. Unity, the manager is super helpful and very accommodating. Our room was not to our liking and it was cleaned again, we were offered to... More 

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Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Kavita S, Thank you for sharing your thoughts with us. We value your feedback. We are very pleased that we were able to meet some of your expectations. We are sorry and apologize for not doing that with the breakfast, but we are very excited because we are looking at some new addition to our breakfast and we hope that... More 

Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good, clean, some of the staff were friendly. Housekeeping forgot to do our room to days in a row, but when talk in the front desk, they work the situation.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Alberto, Thank you for your feedback. We are very sorry for not cleaning your room for two days. Our house-keeping services are available every day and so we apologize for the mistake we made, and we certainly will learn from it. We are working on improving our breakfast, we understand not all of us like the same food options. Thank... More 

Kissimmee
1 review
3 of 5 stars Reviewed 3 weeks ago

Nothing fany, but free breakfast for traveling families and somewhere to sleep. Bed was not so comfty and pillows were really soft and cheap.

Review collected in partnership with Days Inn

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Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Keysha, Thank you for the feedback. We apologize for the experience you had with our guest room. We would like to attend to this issues right away and we encourage guest to give us feed back while at the hotel so we may attend to any unfulfilled services immediately. We soon will be replacing our linen as we continue to... More 

Pennsauken, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We used to LOVE this place. I started taking my daughter to Disney every year since she was 12, she is now 20. When we first went 8 years ago, The Inn at Oak Plantation was awesome! Pool at Inn and pools at resort were all open, free cookies and coffee in resort office, free soda machine and chips at... More 

Was this review helpful? Yes 1
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Michelle, THANK you for your feedback. We have since separated from The Inn at Oak and we are still working very hard to improve our rooms step by step. I am proud to say we have since re-modeled more than half of our rooms. We have waffles, we have yoghurt and fruit, and more. Our pool is in good condition.... More 

A TripAdvisor Member
1 of 5 stars Reviewed April 1, 2015

My Husband and I stayed for 9 days and 4 of the days our room was not cleaned. We had to go to the front desk to ask for clean towels. When we reported this to the manager we were asked if we had put the do not disturb sign out and we told her no that did not. She... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Thank you for your feed back. We take every feedback very seriously. This way we get an opportunity to correct where we went wrong. We apologize for letting you down. We take pride in believing that customers are always right, and they don't complain but they share their desire for us to change and implement some structures that helps us... More 

Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 31, 2015

The price was cheap. That's because it was disgusting. We paid $111 a night. There were chips in the pull out bed, old candy and tissues behind the bed, and last but certainly not least the waffle maker did not work. We had to eat frozen waffles. At least the staff was decent.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Unity M, Guest Relations Manager at Days Inn Kissimmee West, responded to this review

Emily, We are so sorry this happened to you. Thank you for your feedback. We failed you in many ways. Reasons why the waffle did not work or not does not make it better. We apologize for disappointing you. We try to act immediately when an issue arise and that is why we offered second option to ready made waffles.... More 

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