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BEST WESTERN PREMIER Saratoga Resort Villas

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4787 W Irlo Bronson Hwy, Kissimmee, FL 34746-5332
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1 room 1 guest
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BEST WESTERN PREMIER Saratoga Resort Villas
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681 Reviews from our TripAdvisor Community

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Traveler rating
    406
    183
    59
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451
72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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  • All months
    (681)
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    (206)
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Charlotte, North Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Right from the start we didn't realize we had booked the wrong hotel until we arrived at the hotel. This was our family trip with my 84 year old handicapped mother-in-law. Prior to arriving we had several requests. One being all of the rooms be together or at least one the same floor. Not knowing this property was town homes... More 

Was this review helpful? Yes
Dallas, Georgia
5 of 5 stars Reviewed 2 days ago NEW

We were in town for a Disney Wedding. This was a wonderful place to stay in Kissimmee. It was clean & neat and the grounds are well maintained. The staff is very friendly & helpful. I would book this Villa again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bethlehem, Pennsylvania
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The tile floor area was not swept the rugs had filthy stains all over them. The bathroom doors were filthy. It was like visiting a friend who has a dirty house, and you don't want to sit down. They did offer me upgrade room but the pictures that I show are from the upgraded room

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice hotel and area, but too many maintenance problems to be called "Premier". - No hot water - Television remote missing - Exhaust fan would not turn off (fixed after I called the manager) - Smoke alarm beeping (fixed at first, but started beeping again on third night. I took it off the wall somewhat angrily). They need to work... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell us about your experience. I deeply apologize what occurred during your stay. I have shared your comment with our General Manager and we will definitely look into the maintenance issues. Your feedback is very important to us and we will take the proper precautions to make sure it does not occur again.... More 

Wickford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you are looking for a self catering, a safe in your room, working wi-fi and a kettle then go somewhere else. We arrived after quite a lengthy trip. The following morning we made a visit to reception to ask for a kettle. After waiting for the receptionist to finish her telephone conversation, which she started whilst already dealing with... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 3
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell me about your experience with us. I am so sorry that your experience did not meet your expectations; please accept my sincerest apologies. I strive to provide every guest with superior service; therefore your feedback is very important to me. I want you to know that I am taking the appropriate measures... More 

Middlesex
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our second visit to the hotel and we were not disappointed. The hotel is very close to the parks and there are plenty of restaurants and supermarkets near by. The hotel is really nice. All the villas have a balcony that overlooks a lake. My children just loved to see the wild life in the lake such as... More 

Was this review helpful? Yes
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell us about your stay. I am very happy to hear that you and your family enjoyed your stay with us. One important aspect of a vacation is the view so I am glad you enjoyed yours. Thank you for utilizing our amenities and leaving us positive feedback on it. Positive feedback like... More 

Coventry
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property was spacious - a 2 bedroom house, in effect. 2 spacious bedrooms with plenty of storage, upstairs bathroom and downstairs shower/wC. The loving-kitchen area was open plan, with a small terrace behind the patio doors. a full size cooker and fridge. We ate breakfast at home most days, and had all the equipment we needed in the kitchen... More 

Was this review helpful? Yes 1
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell us about your stay. I am pleased to hear that you enjoyed your stay with us. I will definitely share your comments with our staff as positive feedback like yours is always appreciated. I will also share your comments about Fred and Bob, as it was entertaining to read. Future guests hearing... More 

Lake City
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Villas are spoteless. Very comfortable beds and beautiful decor. Friendly staff and quick check in and out. Only downfall is this Best Western does not offer free breakfast, which I expected for a premier hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell us about your stay. I am happy to hear that you enjoyed your stay with us. I will share your comments with our staff as positive feedback like yours is always appreciated. I apologize that we did not meet other expectations. I hope you will stay with us again in the near... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fab place cost $780 for a week in August. A house basically with upstairs bedrooms, toilet and bath/shower. Huge king bed in main room, two smaller doubles in the other room. Downstairs a small kitchen with fridge, freezer, microwave, toaster, coffee machine, hob kitchenware and utensils, a diner / lounge with tv and small outdoor balcony downstairs. Great family pool,... More 

Was this review helpful? Yes 1
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell us about your stay. I am very happy to hear that you enjoyed your time with us. We love receiving feedback from our guests because it tells us what we need to improve on or what we should continue doing. Thank you for pointing out the amenities we have to offer, it... More 

sheffield
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned from our family holiday to Kissimmee a few days ago.we were 2 families of 4 staying in 2 Rooms at the Best Western Saratoga resort. The resort in itself is very picturesque and the grounds are extremely well maintained. The pool is a little on the small side but was never full. The location of the resort is... More 

Was this review helpful? Yes
Joyce L, Public Relations Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review

Thank you for taking the time to tell us about your stay. I am happy to hear that you enjoyed certain aspects of our hotel. However, I apologize for what occurred with the cleanliness of your room as well as your time at our restaurant. I will definitely address your comments with our Management staff so that they are aware... More 

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