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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East

#36 of 160 Hotels in Kissimmee
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3484 Polynesian Isle Boulevard, Kissimmee, FL 34746
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
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372 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
See the most recent reviews
Trumansburg, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 26, 2011

The hotel was well worth the price. We chose not to use the shuttle service to Epcot because it was very limited. We did have a AAA diamond parking pass which was wonderful as it allowed us to park very close to the entrance to EPCOT and the ticket area for the Magic Kingdom. We did not have the breakfast... More 

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Dana Point, Ca
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 7, 2011

Both elevators had a really bad smell of machine oil and old sweat. After all day meetings and conference it was the last thing I wanted to experience on the way to my room. Breakfast was typical Holiday Inn Express and packed with kids and parents, so caution, very tight and long waits. The two times I had left at... More 

Was this review helpful? Yes 2
Moorestown, New Jersey
1 review
4 of 5 stars Reviewed November 5, 2011

Staff went out of their way to makes us comfortable. Breakfast was complimentary and plentiful!

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London, United Kingdom
Top Contributor
103 reviews 103 reviews
21 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed November 2, 2011

This hotel is a rather small one. It has 4 floors, it looks more like a huge house than a hotel. They offer you complimentary breakfast sometimes, not always. On breakfast they serve eggs, cereal, yoghurt and cinnamon rolls. This hotel is perfectly located. It is in front of a Walmart, like 2 blocks away from a small outlet mall.... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed October 23, 2011

Great hotel, was a great place to come back to after long days at the parks. Had a great breakfast w/ lots to choose from.

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Indian Rocks Beach, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 20, 2011

This is the worst hotel customer service I have ever experienced and it came from the general manager Heta. My daughter and I planned a trip to Orlando to take my 2 little nieces to Disney for Halloween. I booked my room well in advance and booked a room with 2 queen beds for 2 nights. We drove 6 hours... More 

Was this review helpful? Yes 4
Toronto, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 16, 2011

I stayed here october 2010 during a visit to disneyworld with my boyfriend. I really didnt have any problems with the room except for the fact that we found a couple of bugs crawling by the foot of the bed. we didnt know what they were at first... they looked like dark brown/black lady bugs but flatter... we used a... More 

Was this review helpful? Yes 3
Hiexpresslbveast, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Thank you for your review. You stated you stayed with us one year ago yet you just posted this review. We have never had any reports of bedbugs at this hotel, and do not have any record of this complaint made to our staff recently or one year ago. We take pride in making sure that we offer clean and... More 

Cape Coral, Florida
Top Contributor
252 reviews 252 reviews
27 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed October 16, 2011

My two teens and I stayed one night here and we loved this hotel. First impression was that we didn't like the outside colors. But the whole property was clean and did not show any signs of being in need of repairs other than the walls on the 4th floor where a child had scratched a long mark along the... More 

Was this review helpful? Yes 4
Hiexpresslbveast, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Thank you for choosing the Holiday Inn Express & Suites. We are happy to hear you enjoyed your stay. We appreciate your mention of our warm and friendly staff and wonderful breakfast. We hope to be able to host you and your family again in the near future. More 

Calapan, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 10, 2011

I stayed in this hotel with my Mom, sister and her daughter. The hotel is quite clean and we stayed in a room that's quite comfortable and basic. Our stay was fine except that the breakfast was remarkably poor for me. The choices was very few. Biscuit with gravy that was really forgettable. Location though was a plus for us,... More 

Was this review helpful? Yes
Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 27, 2011

I recently stay at this hotel with my fiance for 4 days and 3 nights. When we arrived in the evening I gave the front desk guy my name and quickly recieved my room key with no problem. The room was very spacious and clean. There was a fridge and microwave in the room. There is an very nice outlet... More 

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