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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South

#37 of 158 Hotels in Kissimmee
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3484 Polynesian Isle Boulevard, Kissimmee, FL 34746
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South
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436 Reviews from our TripAdvisor Community

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Mountain Home, AR
Level Contributor
116 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a nice place to cover Disney and others, with Shuttle service and more. There was a nice pool and facilities for clothes washing. The kicker is we were there for a week during the Mechem Auto Auction and they tatooed is about $230 a night for two nights even though they were not full and there were rooms.... More 

Helpful?
1 Thank RedHornet72653
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I traveled Orlando on business. When you're staying at a Holiday Inn, you expect certain things from the hotel. This hotel lived up to the expectations: room was clean and inviting, breakfast was nice and despite the fact check in time is 3pm, we got our rooms before 10am.

Helpful?
Thank Roy I
GuestGold, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Roy, We always appreciate it when guests take the time to review and comment on our Holiday Inn Express. We are happy you enjoyed your stay and that we were able to get you into your room early! Come back and see us again Sincerely, Heta General Manager More 

Richmond, VA
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very good hotel. The room turned out to be a suite! The bath was very large and extremely clean. The bed was very comfortable. There was a few things about the hotel that needed to be spiffed up. At the front door one of the planters was in need of water! The hallways we showing signs of... More 

Helpful?
Thank E_of_Virginia
GuestGold, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Valued Guest, Guest feedback is very important to us. When guests tell us what we do right and where we can improve, we all end up with a better hotel. I have noted your concerns and we will be addressing them immediately. We do thank you for staying with us. Sincerely, Heta Patel General Manager More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 4, 2016 via mobile

We booked this hotel because it was close to Disney and the price was decent. It wasok, but not my first choice for my next stay. The front desk people were not very helpful and the hotel is very outdated. As you walk down the hallways you can feel the holes in the floor under the carpets. The bathrooms have... More 

Helpful?
Thank Evelyn Z
GuestGold, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Evelyn, Thank you for your review of our property and bringing your concerns to my attention. I do apologize your stay was less than satisfactory and we will be addressing these issues. We do hope that you would consider staying with us again. Sincerely, Heta General Manager More 

Lilburn, Georgia
Level Contributor
127 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 30, 2015

I would recommend this hotel. Very comfy, loved the pillows and the bed. Small hotel good location to theme parks. Complimentary breakfast was just okay. The rooms are clean and modern. Check in was quick and uneventful. Lots of restaurants nearby. Outdoor pool, no hot tub.

Helpful?
1 Thank gtjrpj
GuestGold, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Valued Guest, We do appreciate guest feedback so thank you for taking the time to let others know about your stay at our hotel. We are happy you liked your room and our location. I will be meeting with our breakfast staff so see what we can do to improve our breakfast selections. We do hope to see you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

I stayed here on a family trip to Disney. It's close by so I loved it. The guy at the front desk was not very pleasant. I was sick at the time and just wanted to relax. My daughter did the check in. He made me get off the car with ID and CC to prove we were the ones... More 

Helpful?
Thank Alicia C
DOSANA, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you for taking the time out to complete this review. We unfortunately do not have a restaurant on property, perhaps this review was for an alternate location? Either way that you for taking the time out to provide your valued feedback. More 

The Netherlands
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 18, 2015

Excellent hotel for being a Holiday Inn Express. Breakfast was as expected and the rooms are spacious with fridge and microwave. Everything is clean, housekeeping does a good job. Two minus points; The walls are thin. You could almost literally hear the neighbors talk in the bathroom and noise from the hallways penetrates easily. There seems to be no air... More 

Helpful?
Thank Cees65
DOSANA, Front Office Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 12, 2015 via mobile

Expected quality. It was nothing near what we expected for having HIE be our default hotel. We've stayed in several across the US and never been in one that was less than par. Musty, wet smell in the room. Pubic hairs on the wall before we even took a shower. Bed was so hard- I could have slept on the... More 

Helpful?
1 Thank Maggie L
GuestGold, General Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Dear Maggie, Thank you for your review and bringing your concerns to my attention. I do apologize for those issues and will be meeting with our housekeeping and maintenance departments to take the appropriate action to correct these areas. Guest feedback is our best resource to improve our hotel. Sincerely, Heta Patel General Manager More 

Templeton, California
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 30, 2015

This was a great hotel for our recent outing to Orlando. We came in from California as a group of 13....11 clients with Cerebral Palsy and 2 of us staff. The breakfast area was nice and large and always well maintained. The hotel was extremely clean and comfortable. The staff was friendly and fairly helpful! I was worried about the... More 

Helpful?
Thank sunbeachmom
DOSANA, Front Office Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and I do apology for the issues with the condition of the room walls, I will definitely pass your concern to the head of the department that the issue may be resolve .Your comments is something our staff takes great... More 

Bournemouth
Level Contributor
59 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed November 29, 2015

This Holiday Inn hotel is very nice indeed, very well maintained and really helpful staff on hand to help. Great included breakfast every morning again with staff refilling during this time. having been to the Holiday Inn at old town Kissimmee last year, this one is much better. The actual location is great with a Walmart just love the road... More 

Helpful?
Thank Mazzer72
DOSANA, Front Office Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista South, responded to this review

 I am pleased to hear you enjoyed your stay with usand you have a great experience with the amenities that we offer. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you so much for your review of our hotel Sincerely, Roberto B Front desk manager More 

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