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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East

#35 of 160 Hotels in Kissimmee
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3484 Polynesian Isle Boulevard, Kissimmee, FL 34746
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
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379 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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lancaster
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Close to everything, and clean environment. Would change a few things... That look rusty and gross.... Hinges on doors In room are rusty and the shower head is eww. I would stay here again if In area. Breakfast is nice also. We didn't use the shuttle bc of times inconvenient.

Was this review helpful? Yes
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconveniences you experienced due to the times offered for our complimentary... More 

Lincoln
Contributor
20 reviews 20 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Holliday Inn Express for 2 nights. This hotel is in a very convenient location close to the Disney Parks. Our room (103) on the ground floor close to the main door of the hotel was very clean but very dark and extremely noisey. You could clearly hear what the guests in the next room were saying... More 

Was this review helpful? Yes
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

We appreciate our client's feedback and we are delighted that you enjoyed your stay with us, our services, location and amenities. We look forward to your next visit. Thank you. More 

Coram, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel staff was very warm and caring, especially Jamie at the front desk. I felt very comfortable and welcome at this hotel. Breakfast was fabulous! such a convenience to have free park shuttles. Location was great , hotel was clean . I would highly recommend this hotel to anyone

Was this review helpful? Yes 1
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

We always welcome our guest's comments and appreciate that we are your top choice when making reservations. We know that you have many choices when securing accommodations and sincerely appreciate customers like you. Please accept from our entire staff our sincerest thanks. More 

Vero Beach, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I agree with other reviewers. This is an older building. But, it is very clean and comfortable. The staff goes above and beyond to make sure that your stay is very pleasant. I cannot speak highly enough of the housekeeping and breakfast staff. Very friendly, very accommodating. We had an extremely rambunctious 4 year old with us and staff went... More 

Was this review helpful? Yes
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

We certainly appreciate your nice comments about our staff and appreciate that we are your top choice when making reservations. We know that you have many choices when securing accommodations and sincerely appreciate customers like you. We look forward to your next visit. Please accept from our entire team our sincerest thanks. More 

Central Florida, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here last week for one night after an event at Downtown Disney. Check-in and out was smooth and easy. The room was great, clean and comfortable. The lobby is beautiful. Even though I wasn't able to experience all amenities, the free breakfast in the morning is great. I have never seen cinnamon roles in a hotel before, and they... More 

Was this review helpful? Yes 1
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

We appreciate our client's feedback and we are delighted that you enjoyed your stay with us, our services, location and amenities. We look forward to your next visit. Thank you. More 

Cleveland, Ohio
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 15, 2015

A fresh coat of paint can't transform an aging building. Broken tile in the elevator and outdated bathrooms have been freshened up, but this property is not up to the usual Holiday Inn Express standards. However, that translates to savings, and if you are looking for a bargain hotel, very convenient to Disney, with clean rooms and a great breakfast,... More 

Was this review helpful? Yes 2
GSMHETAP, Public Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Please know that your comments have been shared and discussed with the appropriate department heads and all of the issues have been addressed due to your feedback. We appreciate your comments as they help us to achieve our goals of providing excellent service and accommodations to all of our guests. Thank you for staying with us. More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

This Holiday Inn WAY exceeded our expectations! Clean comfortable rooms...the beds and pillows were awesome, the staff was extremely attentive and very courteous, the pool was a blast and the delightful breakfast was the perfect way to start our day. So close to Disney, yet not on the busiest of streets so it really felt like we go "relax" after... More 

Was this review helpful? Yes 2
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We appreciate your feedback and we are delighted that you enjoyed your stay with us, our services, location and amenities. We... More 

Rosendale, New York
Senior Reviewer
7 reviews 7 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 8, 2015

Rooms and linens were very clean, Our room had a king sized bed with 4 very comfortable pillows. Lots of water pressure and hot water. Standard extras like ironing board and iron, hair dryer, complimentary shampoos, coffee maker in room etc. Nice pool which we practically had to ourselves the entire week ,also a large outdoor whirlpool which we also... More 

Was this review helpful? Yes 2
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. . We know that you have many choices when securing accommodations and sincerely appreciate customers like you. Please accept from our... More 

St Margaret's at Cliffe, United Kingdom
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 7, 2015

Rooms adequate. Cleaned well. Pool is next to block 1 and open til 11pm so very noisy. Had terrible guests in 2810 fighting so changed our view of hotel. Get what you pay for. If thinking like UK hoidayInn think again. Overall go elsewhere

Was this review helpful? Yes 2
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We would like to offer a sincere apology for the inconvenience the noise from other guests had caused you . We... More 

Traverse City, Michigan
Top Contributor
257 reviews 257 reviews
46 hotel reviews
110 helpful votes 110 helpful votes
2 of 5 stars Reviewed April 6, 2015

Owner took the cheap route. As a business owner and on the road a minimum of 300 days a year this property had a lot of potential as it appears to be a new build. But as I said, they took the cheap route. Paper thin walls (I literally could hear the people 4 doors down talking) and Rock hard... More 

Was this review helpful? Yes 1
GSMHETAP, Guest Relations Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review

Please know that your comments have been shared and discussed with the appropriate department heads and all of the issues have been addressed due to your feedback. We appreciate your comments as they help us to achieve our goals of providing excellent service and accommodations to all of our guests. Thank you. More 

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