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Embassy Suites Orlando - Lake Buena Vista South

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4955 Kyngs Heath Rd, Kissimmee, FL 34746
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Embassy Suites Orlando - Lake Buena Vista South
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Embassy Suites Orlando - Lake Buena Vista South
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918 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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upstate new york
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at many Embassy Suites, but was nervous this time. After all, it is smack in the middle of kiddie land. I made my reservations using AA frequent flyer miles. I was braced for a confrontation at check in, but it went perfectly smooth. The hotel is beautiful (10 stories tall). It was very clean and all of... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I really enjoy staying at the embassy suites, this one was no different, kind friendly staff, clean rooms, managers reception is always nice. We'll be using this one again and again. We stayed on the sixth floor and had a great view of the lobby below.

Was this review helpful? Yes
Nottingham, New Hampshire
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

My wife had a business conference in Orlando and my daughter (3.5 year old) and I tagged along. We did some of the Disney parks during our stay. Hotel location is great to parks and attractions, only a short drive away. The hotel was very clean. The room seemed large with a 'living room' area with it's own TV, bathroom... More 

Was this review helpful? Yes
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

Twennberg, Thank you for your great review of our hotel! We are glad you and your daughter were able to have an enjoyable visit while tagging along with your wife. We are also thrilled you had an opportunity to experience the great value of a stay at Embassy Suites, our large two-room suites, free made-to-order breakfast, and complimentary evening reception... More 

Birmingham. AL
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Embassy Suites typically cater primarily to business customers. So what the heck is this one doing right in the middle of the world's busiest tourist area? It's doing very well, at least with occupancy rates. But unlike your typical Embassy in your average larger city, this one is crawling with kids. Who woulda thunk it, being next to Disney World... More 

Was this review helpful? Yes
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

realkyhick, Thank you for taking the time to submit a review of our hotel from your visit back in July, 2014. What is great about Embassy Suites is that we cater to everyone! Whether you visit for business or leisure our hotel, and our brand are perfect for you! There are more than five Embassy Suites Hotels within the Orlando... More 

Nottingham, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Embassy Suites. It is such a quick drive to Disney w/o being caught up in the Disney chaos. The staff were wonderful and the complimentary breakfast and evening reception were very well done. I stayed here for business but brought my family along for a mini vacation and the site accommodated both needs... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

Jodie L, Thank you for your great review of our hotel! We are thrilled you were able to have a successful mini-vacation with your family while throwing in a little bit of work as well. We are glad you were able to take advantage of what makes a stay at Embassy Suites special, our two-room suites, free made-to-order breakfast, and... More 

Anchorage, Alaska
Top Contributor
52 reviews 52 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed several days and was unimpressed. The rooms are nice enough but the service is lacking whether front desk, lounge or restaurant. Don't get in any hurry to order, eat or pay your bill. The food is diner quality at hotel prices.

Was this review helpful? Yes
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

Boatchick9, Thank you for your review of both our hotel and restaurant. Please accept our apologies for an unimpressive stay, as it is always our goal to exceed the expectations of our guests. Many of our guests who eat in our restaurant often speak favorably of the ambiance, service, and food quality and I am sorry that the pace of... More 

Algonquin, Illinois
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 1 week ago

Disney level service is hard to find off-property in Orlando/Kissimmee. The hotel staff at the Embassy Suites were just as wonderful, and accommodating as any "cast member" at a Disney Hotel. The front desk staff were jovial as well as helpful throughout our stay. They recommended wonderful restaurants in the area and provided helpful directions to Downtown Disney/Disney Springs (10-15... More 

Was this review helpful? Yes
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

spercle73, Thank you for your great review of our hotel! We are thrilled that our team provided a level of service that you compared to a large resort / theme park area about 3.5 miles from us. We also feel that the value we are able to provide our customers is simply unbeatable, a two-room suite, free made-to-order breakfast, and... More 

1 review
5 of 5 stars Reviewed 1 week ago

Weekend getaway, all amenities, ultra clean suite staff is very friendly and evening reception is a nice perk. Although in a tourist area, the hotel was very quiet and relaxing. Our son enjoyed using the free wifi in his pat of the suite.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

285alyces, Thank you for taking the time to submit a review of our hotel! We are very glad that you and your family had a great weekend getaway with us and were able to take advantage of the amenities that make Embassy Suites the best value in the hotel business. As you know, Gold and Diamond Hilton HHonors members always... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'm currently staying here for a training class and the hotel is wonderful. Beautiful design, nice spacious rooms and an incredible staff. The majority of the staff was super nice and accommodating which is great since I'm a tad picky. My favorite person there was Ron the bartender! He makes great drinks, gave me great recommendations for food and fun... More 

Was this review helpful? Yes 2
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

DaniCakez, Thank you for your great review of our hotel! We are very pleased that you enjoyed your visit with us and that Ron was able to contribute to a positive experience. Whenever a guest takes the extra time to recognize a team member by name, we know that the individual really made a difference and we always make sure... More 

Florence, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice, clean hotel with extremely friendly front desk staff upon check-in. Unfortunately, the Internet connection (at least for tonight) was HORRIBLE. I called to report the concern to the front desk hoping to get help 2 times. On the 2nd call, they transferred me to AT&T support. I had a perfect wireless signal...just intermittent connection.

Was this review helpful? Yes 1
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review

Beboplaysbass, Thank you for taking the time to submit a review of our hotel. We are very glad you chose to stay with us and that you found the hotel to be very nice, clean, and that our team was extremely friendly. Hilton utilizes AT&T to support our hotel Wi-Fi systems and our hotel takes an additional step of not... More 

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