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Westgate Towers Resort

#17 of 160 Hotels in Kissimmee
Certificate of Excellence
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7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
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Westgate Towers Resort
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442 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond Hill, Georgia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My mama had like a studio apt with an joining door to my room both rooms were very spacious , jacuzzi bath tubs loved the set up made things really easy ..they have 3 pools , 2 are salt water , staff was very friendly ..there is lots of store near so don't go to that little IGA thinking its... More 

Was this review helpful? Yes
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Ok I do not know where to start....the filth or the smell???? We stayed for about an hour, then just left. This adventure started with a Graffiti etched elevator ride to a dirty stained room, with the smells of a NY city cab and a rock concert. The bathroom had tiny residents that greeted us, bugs is a more direct... More 

Was this review helpful? Yes 2
Houston, Texas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

After staying at a Walt Disney resort for a few days, we were somewhat spoiled and used to hotel staff being very friendly, greeting when you met them in the hallway etc. not the case at Westgate Towers. The hotel staff will not speak to you, will not hold an elevator or door for you and they act as if... More 

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West Chester, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our whole family enjoyed our stay last week at the Towers! The rooms were clean, stocked with everything we needed and very comfortable for our family. We loved having the kitchen and stove, we made breakfast every morning in the room and saved lots of money by not eating out. Even on our relax days we ate both breakfast and... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

We appreciate your feedback. We are so happy to see that you’ve gotten to enjoy a wonderful vacation with your family in a clean and spacious unit. It’s great to know that you were provided with everything you needed like your in-room washer and drying, and full kitchen during your time staying with us. We love that you and your... More 

georgia
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We knew to expect the "invitation" to hear a presentation on the resort and be invited on a tour since this was an exchange stay on our own timeshare. We were only asked once, which we politely declined and were never bothered about it again. 😀 The condo is a very nice size for two and would probably be okay... More 

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FLW
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I want to commend Debbie and the house cleaning crew that returned my much needed laptop computer to me! I left it in the room and the house cleaning team wasted no time in turning the found equipment in and when I called Debbie told me she would be glad to send it to me. I actually went back and... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

We’re beyond thrilled our staff was able to return your belongings to you. We are really lucky to have the staff that we do. Please come back and visit us again soon! Sincerely, Lissy More 

columbus ga
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was totally surprised to find this property as nice as it was and reasonable priced at the last minute. I was a little skeptical because of the age of the property and have stayed at West gate resorts 15 years earlier. Upon arrival we were the only couple checking in and we requested a refurbished unit. We were given... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for your feedback. It is wonderful to know you enjoyed your time with us. Please come back to stay with us again! Best regards, Ariel More 

Miami, FL, USA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will start by saying that the only reason it did not give it a 5 star, was because they charge for Wi-Fi. That's right, in 2015, there is still a hotel that charges for Wi-Fi. And a whopping $10 per day. Incredible!! Check in was good and quick. Stayed 3 nights which were booked thru a third party website.... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your experience. It seems like you had a great stay with us. We love that you were able to enjoy you room accommodations from the full kitchen to the spacious living area providing additional sleeping arrangements, to the balcony. It is awesome to know that our guests enjoy the washer and dryer units we offer inside... More 

Portland OR
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this resort for one week. We had a 1 bedroom 2 bath unit. The bed was very comfortable and the unit was very clean. The bathroom and shower were one of the nicest we've had in recent memory. The pool areas were nice and well cared for. The kitchen had a full sized fridge/oven/dishwasher and microwave with... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for your feedback. It is a real pleasure to know we have succeeded in providing a quality vacation experience that exceeded your expectations. We are so glad that you were able to enjoy the cleanliness of our indoor and outdoor pools. We pride ourselves in many things, from superior customer service, to our beautiful grounds. It... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I visited with my son and his sister and it was clean and very well maintained despite reviews that kind of frightened me . I have stayed at the other west gate on turkey lake road and this one was not bad at all! I would definitely go back! The pools were very clean and I would get up early... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for your feedback. It is such a pleasure to see that you were able to enjoy our outdoor heated pools with your family. We love that our resort staff was accommodating to your needs and also keeping up with the grounds while staying with us. It is our hope that you would recommend us to your... More 

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