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Westgate Towers Resort

#24 of 158 Hotels in Kissimmee
Certificate of Excellence
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7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
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1 room 1 adult
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Westgate Towers Resort
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493 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Did not stay long in room as I was visiting Central Florida and was out most days.Clean comfortable and nicely appointed. The grounds are well maintained and I was at ease on this property.The business center was handy, and I was offered use of facilities to the south (the timeshare area). I chose not to use those. Check-in was prompt... More 

Helpful?
Thank David R
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Reserved a 2 bedroom villa for a week at a fantastic rate. The rooms were clean, spacious and had everything we needed. The hotel is not fancy, and as other reviews have mentioned, very dated in decor, but we weren't expecting luxury when we booked. Spent most of our time at the parks and used our rooms as a place... More 

Helpful?
Thank Lynn M
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. It is great to hear you enjoyed visiting our resort and that you found our location to be ideal. We appreciate your feedback as we are always looking for areas of improvement in order to provide our guests with the best service possible. We appreciate you visiting us and we hope you will visit us... More 

Dayton, Ohio
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel resort is about getting your money as quickly as possible then get out. There staff are very rude. Rooms are very dated to put it nicely. And they are most concerned with selling time shares. Simply put just read consumer reviews and look at the rating on other sights before u think of staying here. It will ruin... More 

Helpful?
Thank Mike K
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. We regret to hear about any inconvenience you may have experienced while staying with us. As a timeshare resort and offer all of our owners and guests the opportunity to participate in one of our timeshare presentations. In return for participating we do offer incentives such as breakfast and discounts. Participation is purely voluntary and... More 

Tidton GA
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I am super picky about clean. We stayed here overnight and it was absolutely spotless! The linens were crisp the glass windows and doors shower glass ALL spotless! I would definitely stay again. We had the 1 bedroom villa (214) and it would have been 5 stars but the 80s style white cabinetry and fridge while clean detracted from overall.... More 

Helpful?
Thank Lglique
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

We are very happy to hear you had an awesome experience at our resort! Thank you so much for taking the time to review your stay with us. Our goal is to provide our guests with superior accommodations in order to provide the best vacation experience. We really look forward to you and your family staying with us again in... More 

Albany, Georgia
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Our room was pretty clean and spacious. However our bed in the master bedroom was so soft that my back started hurting the first night and me and my husband had to go to the second bedroom to sleep in a double bed which was firmer. Our room was 139 a&b. The biggest surprise was that Wi-Fi was not free... More 

Helpful?
Thank Tee R
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. We appreciate you letting us know about your experience as it helps us identify areas that may be in need of improvement. We are happy to hear that your unit was clean and spacious and that our staff provided you with outstanding service. On the other hand, it is unfortunate to hear you may have... More 

Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The accommodations are great meaning the rooms are clean, practical and spacious enough to bring your whole family. The price was reasonable based on the fact that we were there on a friends time share certificate. Problem was that they pretty much force you to sit with a sales guy who pushes time shares on you to the point of... More 

Helpful?
Thank MakingMiraclesHappen
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. We regret to hear that you may have been inconvenienced as a result of attending one of our timeshare presentations and are saddened that this distracted you from your family vacation. Participation in presentations is purely voluntary and we do offer all of our owners and guest the opportunity to participate and for opting to... More 

Savannah, Georgia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Well. We came down to Orlando for a quick weekend get away and figured we would save some money staying at the Westgate Towers instead of somewhere else. There is a reason these rooms are so cheap. They look cheap, are designed cheap and are in desperate need of renovation. On check in my husband had to speak to three... More 

Helpful?
1 Thank o0TravelingMom0o
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your feedback. We are saddened to read that your stay was not as satisfactory as you expected. We are always looking to improve and your feedback is of great help. We always advise our guests to contact our front desk with any concerns they may have as they will be more than happy to assist you. We... More 

Dubai, United Arab Emirates
Level Contributor
245 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a timeshare resort and quite large. I booked online at the last minute and was very pleasantly surprised on arrival. The front desk staff was fantastic. Very knowledgeable and helpful. The room was much better than expected for the price and I would highly recommend it to anyone

Helpful?
Thank David A
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you very much for your review. We expect all of our team members to provide you with excellent customer service at all times and we are happy that our front desk team was able to assist you with your needs. We are glad that you really enjoyed your unit as we know that can help make your vacation more... More 

Millersville, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cecile Guzman was awesome at providing me excellent service at front desk. Very polite and courteous!! Spending 7 nights at this location and everything is great quality. Full kitchen with washer dryer! King bed and living room is even better touch! HIGHLY recommend staying here and seeing Cecile Guzman she is AWESOME!!!!

Helpful?
1 Thank Kris J
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. We are pleased you found our staff was very friendly and knowledgeable as our staff strives to provide the best experience for our guests. We will use your valuable feedback as an opportunity to improve the quality of our Facility experience for all. On behalf of the entire Westgate Team, thank you for staying with... More 

Greece
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015

A hotel with spacious rooms and quiet sleep. Newly renovated and helpful reception personnel. It is close to the Disney attractions with many stores in close proximity to the hotel. Parking was easily accessible to the room and plenty of spaces.

Helpful?
1 Thank Fred A
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you very much for your review. We expect all of our team members to provide you with excellent customer service at all times and we are happy that our front desk team was able to assist you with your needs. We are glad that you enjoyed your spacious unit as we know that can help make your vacation more... More 

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