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All 158 Kissimmee hotels

Westgate Towers

3.0 of 5 Resort   |   7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
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Westgate Towers
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73%
Ranked #15 of 158 hotels in Kissimmee
A recent review
  • Overview
  • Reviews (324)
  • Photos (75)
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  • Room tips (73)
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324 people have reviewed this hotel

Traveler rating
    123
    108
    43
    27
    23
See reviews for
181
57
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Loved the rooms but the walls are thin. My upstairs neighbors kept me up all night with their kids running around all night. You can hear everything. This was very irritating on the night before I left since I was getting on the road for a 14 hour drive at 3:00 am. Other than that, we had a great stay... More

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1 review
5 of 5 stars Reviewed 1 week ago

This was my first time at this Westgate Towers location as i couldn't get a week at my resort due to a mishap with booking. Check-in and check-out was quick but I agree with some of the other reviews how they cycle you through the other 2 desks. If you want discount tickets, for example, you have to make an... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank you for your review. We’re glad to hear you were able to experience another Westgate Resort as an Owner. We’re sorry if you experienced any issues with your unit. We take all of our Owners’ comments into consideration. We hope the issues you encountered will not keep you from visiting again. Nicole More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My one-bedroom suite had everything I needed for a week's stay. My very clean room had a full kitchen, washer and dryer, jacuzzi tub, and a free (if old and ratty-looking) shuttle to Disneyworld. I walked across the street to the King's supermarket to get water and food when a car wasn't available to drive to a larger store. If... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank you for your review. We’re glad to hear you enjoyed your stay and our convenient location close to the area theme parks. Not only do we offer a free shuttle to Disney World, but to Universal Studios and Sea World as well! We do apologize if a member of our staff was less than courteous. We do not train... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

first time in my life i see a resort or a hotel in this way. took me an hour and a half to do a reservation on the phone due to thier questions about my and my wife's income and stuff. they offered free stuff such as tickets to the theme park which almost all orlandos hotels do. and offered... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

We’re sorry to hear that we were unable to provide you with a rewarding experience during your recent stay at our Resort. We take customer service very seriously and are displeased to read that you were less than 100 percent satisfied. . Negative comments show us where we’re going wrong and help us improve, so they’re very valuable to us.... More

Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family stayed there just before the holidays and we loved it. It was a short drive from Disney. The unit we had was huge with 2 bedrooms on opposite sides of the unit. The master bedroom had a shower and a whirlpool in it. The unit had a full kitchen with everything needed to cook in it. It also... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank You for your great review. I am especially pleased to hear your thoughts on our clean and comfortable accommodations. As a Resort we pride ourselves on Customer Service as well as great accommodations and it is good to hear that this was recognized. Again, thank you for your feedback. We hope to see you again soon. More

Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our first experience with Westgate, and probably our last. There are way too many nice resorts in the Orlando area to settle for this one. We go to Orlando four to five times a year, and this was the worst resort we've ever stayed at. However, I typically stay at Marriott Vacation Club, Sheraton Vacation Club resorts, or... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

We appreciate your responses concerning your stay with us. I'm sorry that we were unable to "wow" you during your stay with us and that you felt our amenities were not up to standards. We work hard to give each guest a great experience and are sorry we fell short. Reviews such as your allow us to take corrective measures... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My parents own a time share and this was our first time using it. The rooms are clean and spacious and the hotel staff was friendly. I asked for renovated rooms but were assigned to the outdated ones and offered to change rooms later in the week. We decided to stay since we had already accommodated in those rooms and... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank you for your review. Although we are sadden to know that your stay didn't meet expectations. Please accept our sincere apologies for the series of shortfalls you encountered while you were here. I can assure you that your review will be shared with the appropriate department managers and all concerns will be addressed immediately. Although your stay was not... More

San Juan, Puerto Rico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first time at Westgate Towers, excellent resort for family vacations, very clean , suite equipped with everything you need. excellent swimming pools and activities to enjoy, the attentive and friendly staff. I hope to return soon.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank you so much for letting us know about your experience. We are always pleased to hear when guests enjoyed their stay at the Westgate Towers Resort and nothing pleases us more than to hear when our staff was friendly and able to make your stay with us a pleasurable one. It would be our pleasure to have you as... More

Grosse Pointe, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was very pleased with the size of our villa. It was large and spacious, as well as clean and comfortable. This is a great place for larger families or groups such as family reunions, teams or youth groups to stay while in Orlando. The prices were very reasonable.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank you so much for your kind words about our property. It pleases us to hear that you were happy with your unit and that you found it to be a great value. Thank you for choosing Westgate Resorts for your vacation and we hope to have you return again soon! Sincerely, Katrina More

Pawtucket, Rhode Island
1 review
3 of 5 stars Reviewed 4 weeks ago

My husband and I are owners at Westgate Lakes, but stayed at the Towers due to a last minute booking (everything else was full). I definitely like the Lakes better for resort size, grounds, amenities, and accommodations. The Towers resort itself is small, with just 3 pools and a few buildings, however, the Westgate Vacation Villas (very large, lots of... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review

Thank you for taking the time to share your travel experience at the Westgate Towers Resort, with others here on TripAdvisor. We are happy to hear that you were able to take advantage of our prime location, close to the attractions. We were however, sorry to hear about your experience with sales and the difficulty you had when trying to... More

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Additional Information about Westgate Towers

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westgate Towers 3*
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Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee

75 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#8 Top resorts Hotel in Kissimmee #11 Romantic Hotel in Kissimmee #14 Family Hotel in Kissimmee
Hotel Class
Official Description (provided by the hotel)
Westgate Towers is minutes from Walt Disney World and close to Downtown Disney & Pleasure Island, SeaWorld, Universal Orlando, Gatorland and outlet shopping and golf courses. Most villas feature fully equipped kitchens, whirlpool tubs and washers/dryers. Westgate Towers offers direct access to all amenities at Westgate Vacation Villas and Westgate Town Center, including heated pools, tennis, volleyball and basketball courts, shuffleboard, bicycles, paddleboats, and planned activities schedule. Dining options include an adjacent Sizzler Restaurant. ... more   less 
Number of rooms
106

Questions & Answers

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1 question
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Bury St. Edmunds, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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