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All 158 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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Ranked #10 of 158 Hotels in Kissimmee
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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2,596 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

After staying at the Gaylord Opryland Hotel several times I was very excited to find out there was a Gaylord hotel in Florida. Unfortunately there is no comparison between the two. We arrived Labor Day evening for a one night stay as we traveled to Fort Lauderdale. According to the staff, the hotel was empty as everyone had left after... More

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Vevey, Switzerland
Top Contributor
81 reviews 81 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I feel a bit mean giving an Average review. The resort is huge, has a wonderful pool with a tremendous water playground for kiddies, and an amazing atrium with alligators. The room facilities are good and the gymnasium is impressively large and well equipped. I see a number of family reviews raving about the stay and you can understand that.... More

Was this review helpful? Yes 1
Indialantic, Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I am very pleased with our stay this past weekend. Our suite was great, which we were upgraded to with my husband's platinum status. Our kids always love looking at the alligators and the fort replica. The landscaping is never disappointing. My kids loved the kids pool with basketball hoops and slides. My only complaint would be the mildew on... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you your review, Our Stars strives to provide flawless service and unique experiences. I will be passing your comments to our pool team to make sure they are aware and are able to address the issue. I would also like to say thank you to family for being Marriott Rewards members. We hope so see you and your family... More

Daytona Beach, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and another family stayed there this past last weekend. We did the Universal Halloween Horror nights and could have picked a hotel closer to theme park and cheaper than Gaylord Palms. This is a beautiful hotel, grounds, and pool area so we pay the extra expense because we thoroughly enjoyed this hotel.

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled our Resort was all-around extremely enjoyable for you and the rest of your party! We look forward to welcoming you back! -Linda P., Guest Service Guru More

Perth Western Australia
Top Contributor
69 reviews 69 reviews
13 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Two years ago I wrote a review titled "The place to stay in Orlando". Unfortunately I cannot say that anymore. While the location of this hotel is good for accessing Disney, their shuttle service has become average at best. So much so we ended up opting to pay the $17 a day parking fee at Disney and driving. On arrival... More

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to share your experience and your feedback about your recent visit. We are very sorry to learn that your visit did not meet with your expectations and would be most appreciative for the opportunity to personally speak with you. Kindly contact our Customer Care Guru at 407-586-2018 or by e-mail at esantos@gaylordhotels.com, at your... More

Laguna Niguel, California
Top Contributor
113 reviews 113 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here in early August for five days to attend a conference. I was upgraded to an atrium facing room based on my Marriott membership and I was glad they did. It was very nice to be able to open my sliding door to the balcony to the climate controlled atrium (although some exterior rooms can see the Disney... More

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed Wreckers Sports Bar, Sandbar, and our property amenities. We are also happy to know you enjoyed your atrium view room. We hope to welcome you back in the near future! Kanisha W. - Guest Service... More

Leesburg, Florida, USA
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We choose the Gaylord Palms because we had previously done a day visit there to see the Christmas Ice Show and thought the hotel was beautiful, a somewhat smaller version of the Nashville Opryland Hotel flagship. So we decided to make this our destination for our anniversary stay, with a special rate for Florida residents. From the time we checked... More

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hi Russell, Please accept our sincerest thanks for this amazing review! We are grateful you selected Gaylord Palms to celebrate your 35th wedding anniversary. We empower our STARS (Gaylord-speach for employees) to WOW our guests, and are pleased they were able to provide you with a memorable weekend. We look forward to welcoming you back for another wonderful experience. Kanisha... More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights in December with my 5 yr old. Hotel is definitely very impressive. Pool area is great and very kid friendly, lots of slides and a great play area. Lots to do if you choose to stay in and get your money's worth. Rooms are adequate and the balcony if you get an atrium room is... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Reuben, thank you so much for your kind words. It sounds like you and your family definitely took advantge of the vast amenities we offer at Gaylord Palms Resort, including our Cypress Springs Water Park and Shrek Feast. We're glad you enjoyed the balcony in your room as well!Thank you again for the great review. We hope to see... More

Middleton, Massachusetts, USA
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed there for a conference. The good: The facilities are very nice and the hotel is very attractive. The rooms are convenient to the conference facilities. They have 4 restaurants. I ate at the sports bar and the seafood restaurant. The food was good and reasonably priced. I couldn't find an online menu for any of the restaurants. The... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Joe, we sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. Thank you for the kind words about our sports bar, Wreckers, and our seafood restaurant, Sunset Sam's. If you visit us again, you can locate the menus for our restaurants here: http://www.marriott.com/hotels/hotel-information/restaurant/mcogp-gaylord-palms-resort-and-convention-center/, under "Related Documents" on the right-hand side. We apologize for the... More

Austin, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My first stay at a Gaylord, and it was fantastic. What a beautiful property, with many options to kickback and relax after a hectic day at the amusement parks. The property is huge, with beautiful foyer and relaxing pools. The hotel staff was courteous and the many options of cuisines along with a grab-and-go cafe. Like other hotels in the... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review; it was nice to read that you had a good time at our resort. We do offer many great benefits and some wonderful and unique opportunities to our guest. Thank you once again for you nice comments and we hope to see you again soon. Emilio S. Guests Services Guru More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(46)
  • Key West(21)
  • Room service(16)
  • Great Place(15)
  • Adult pool(4)
  • Old Hickory Steakhouse(3)
  • Atrium view(3)
  • Parking lot(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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