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All 158 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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Ranked #11 of 158 Hotels in Kissimmee
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Protoceratops Seminole, Fl
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2,667 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seminole, Fl
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed today NEW

My son had stayed at the Gaylord Opry in Memphis. Raved about the hamburgers he had and nice food court. Items were not overpriced. We took the over night package deal to see ICE. Booked for Thanksgiving night. The hotel is clean, nicely maintained, rooms are wonderful. Luckily we are from Floridians and knew the area very well. The price... More

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Cyprus
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This place blew me away.... Had a week long conference, overall organisation went smoothly, catering was perfect and staff were very accommodating for our every need. Distance from our room to the conference areas was quite a way, got lost a couple of times as this place is huge, however even being lost was enjoyed as every inch of this... More

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Puerto Rico
Top Contributor
66 reviews 66 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel because our conference was at the hotel's convention center. The roon was great and clean. The employees were attentive and respectful. It is a huge hotel so I would recommend if you are travelling with someone else to make sure your rooms are close by. The hotel is in "the middle of nowhere" so if... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comments, We strive to provide the best possible service to all of our guests both here on leisure and on business and it is nice to read that we accomplished that during your stay. I hope you will visit us again and have an opportunity to enjoy all the wonderful amenities we have at the resort.... More

Miami, FL
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a convention, which went great. The staff is super nice and helpful. Being a platinum Marriott Rewards guy, I got an upgrade to a great room. The hotel is decorated beautifully. My one complaint that left me with a bad taste was every time I went to get a cab to leave the property, they tried... More

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Sydney, Australia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not at all impressed with this hotel. Good concept however not executed well at all. Very noisy from 5am in the morning when the restaurants are setting up for breakfast, due to the dome the noise has nowhere to go except into the rooms which all face into the centre of the resort where the restaurants are located. The lack... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Deborah, we sincerely appreciate the time you took to comment on your recent stay. We apologize for the loud noise levels in our atriums. We delight in being able to offer our guests varying room types and room views, depending on their preferences. We also empower our Front Desk agents to offer room change options for guests, when available. We're... More

Kissimmee, Florida
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Gaylord Palms resort is beautiful. The rooms are very spacious and surround the activities in the lobby area. It is fully decorated for the Holidays, complete with the lighting of the Christmas tree, the Christmas Wonders singers, and Luminares arial acrobatics. There are 3 sections, Key West, St. Augustine, and the Everglades. There are 4 restaurants, including one located... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Claudia, thank you so much for your kind words. It sounds like you and your family definitely took advantage of the holiday activities we have around the Resort! We're glad you enjoyed the Totchos at Wreckers! Thank you again for the great review. We hope to see you again soon! -Linda P., Guest Service Guru More

St. George's, Grenada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

At Christmas we booked to attend the Gingerbread Housemaking and the Ice Experience, and when we booked we also clicked to attend attend Shrek interactive feast. We didn't notice that the Orlando site flipped to the Tennessee site as we booked the Shrek experience! Tried to phone and change the venue, as we can't make Tennessee in the morning and... More

Was this review helpful? Yes 2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hello, Thank you for taking the time to write a review of your experiences with our agents. I apologize for the inconvenience you experienced when booking the incorrect property. I would like to help in making this situation right for you. Please feel free to contact me at 407-586-2043. Ben A, Supervisor - Reservations More

Tierra Verde, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel complex is like a small city with rooms that surround an inner atrium filled with trees and small ponds filled with various fish (koi pond), alligators and turtles. The interior rooms has balconies that overlook the atrium. We went as a small group of women to enjoy the ICE exhibit and stayed for the night. We ate at... More

Was this review helpful? Yes 2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to comment on your recent experience at Gaylord Palms. We're happy that you and your friends got to have such a great experience inside our ICE! attraction on your first evening and we hope that you got some wonderful photos! We hope that you come visit us again next year! -Linda P., Guest Service... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place for a convention visit / business travel. The room was clean and quiet. Mine #5084 in St Augustine A. It was facing the back greenery and was very quiet. The atrium inside was gorgeous with alligators and turtles and a mini river. The convention center lunch food was just sort of average. Tips: 1. Ask for a quiet... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank your for your review and tips, I do hope you had a great time here at the resort. We strive to ensure all guess have the best possible experience during their stays. I am sorry you did not have a shower caps or slippers in the room when you arrived. We do offer those and bath robes to our... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for a 7 day convention (located practically within the resort) in July. It really is the type of place where you arrive and don't leave. It's so huge with these cute little alligators in the centre. Welcome to Florida! The first night, my room had an interconnecting door and the people in the room were super loud. You... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review and referral, Our Stars strive to provide flawless services and great experiences to all of our guests. It is nice to see that our Stars were able to correct your issue and made it right for you. We hope to see you again soon. Emilio S. Guests Services Guru More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(40)
  • Key West(19)
  • Great Place(14)
  • Room service(11)
  • Adult pool(4)
  • Atrium view(3)
  • Parking lot(3)
  • Old Hickory Steakhouse(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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