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All 157 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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76%
Ranked #10 of 157 hotels in Kissimmee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Marty813 Tampa, Florida
  • Reviews (2,447)
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2,447 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (749)
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English first
Tampa, Florida
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose to stay Friday night at the Gaylord Palms in Florida. The atrium was really really nice. We had previously stayed at the hotel with a non atrium view, and that just wasn't as nice. We had dinner at the Sunset Sam's Fish Camp restaurant on site, and they had a guy playing the steel drums. It was a... More

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South Florida, Florida
Top Contributor
52 reviews 52 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

When I checked in, my hotel room smelled like smoke. This is supposed to be a smoke-free resort. The hotel was fully booked due to a large convention so I could not change rooms. I complained and they said they would deodorize it but I never saw that happen and it smelled the whole time there, although it got better... More

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south jersey
Contributor
20 reviews 20 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I took our grandchildren to Orlando for a weeks vacation June28-July5. We weren't doing Disney but several other parks in the area. It was a great location to stay to visit Universal, Sea World and LEGOLAND. We are Marriott Elite members so they upgraded us to an atrium view room which was great. When it was time... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled our array of restaurants provided the perfect meal for everyone in your group! It sounds like you and your family definitely took advantage of the vast amenities we offer... More

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband had a business meeting over the course of a few days and I decided to tag along. This place is very impressive. We did have some trouble figuring where to park. But the employees outside were very helpful. We had an inside room with a balcony overlooking the atrium. An impeccably clean modern room with a king sized... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Please accept our sincerest thanks for this amazing review! We are very pleased that you enjoyed all of our property amenities and rooms as well as the Frolicking Flamingo Find and ET. We hope to welcome you and your husband back in the near future! -Linda P., Guest Service Guru More

Orlando, FL
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although the grounds are lovely with their nice atrium, there were other things that seemed odd for a resort this large. They would not allow us to reserve the type of bed we wanted, even after calling every few days to check. We only knew it would be either a king or two queen beds - but with 3 adults,... More

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review, U hope did enjoy exploring our wonderful atrium during you visit. I would like to apologize about any inconvenience you might have experienced with your room type. We normally do not assign rooms till our guests arrive at the resort. We do this in order to provide the best possible expertise to all our guests.... More

Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I thought I would treat myself, I had been staying at a budget hotel but wanted a little luxury for my final night. Got a great deal, which included entrance to the ICE event, which I have to say was amazing. I was lucky enough to be upgraded to an inside room and probably could have spent all night looking... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review, I am glad to read your enjoyed ICE. I happy to say that we will be making an announcement about this year’s ICE soon and that it will really amazing. Our Stars take pride in our hotel and service we provide and I hope we were able to exceed all your expectations. Emilio S. Guests... More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Nice facility but the employees are well below typical Marriott standards. None had a clue on the disney shuttles times. Don't believe the "kids eat free" - it's full of exclusions that are not disclosed until you ask to speak to a manager. Don't bother trying to get answers from the front desk unless you enjoy flippant, rude responses when... More

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GaylordPalms, Director of Guest Services at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to review your recent stay. We sincerely appreciate your loyalty to the Marriott Brand and thank you for being a valued Marriott Rewards Member. We are deeply disappointed to hear that you were not satisfied with your experience here at Gaylord Palms. We strive as the Gaylord brand to ensure each customer has a... More

Orlando, Florida
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The only disappointment was that we had called to reserve a room with a king sized bed and a bathtub rather than a shower and were assured that our room would have the items. Upon arrival at check-in, we were informed that there are no rooms, out of 1400, that have both a king sized bed AND a bath tub????... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review, Our Stars strive to provide flawless service and try to “Discover and Delight” every guests and It sounds like they did an amazing job during your stay. Personally I would like to say congratulations on your anniversary and Happy belated birthday to your Husband. I do apologize for the shower/bathtub issue, the way are rooms... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Great place for family to stay while visiting Disney parks. The hotel is a great relaxing place and the pool is awesome. Skip the steakhouse the food was not that great. The bar is very cool with large screen tv's.

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed Wreckers Sports Bar, Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! -Linda P., Guest Experience Guru More

Miami, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

POSITIVES If going to Disney, sure it isn't quite as convenient as an onsite Disney hotel with zero commute...but it is a much more fun property for the kids (and offered free Disney transportation) and for mom and dad, a bit (or several bits) less costly than the onsite WDW hotels. Highly recommended and especially fun if booking during the... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review, I hope you have enjoyed your visit with us at the Gaylord Palms. We strive to provide flawless services and quality to our guests and their families. We do have various activities for Kids of all ages and more are always in the works (Ice is going to be amazing). While we do not provide... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Key West(23)
  • Great Place(17)
  • Room service(17)
  • Adult pool(4)
  • Old Hickory Steakhouse(3)
  • Atrium view(3)
  • Parking lot(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Kissimmee #3 Business Hotel in Kissimmee #3 Romantic Hotel in Kissimmee #3 Spa Hotel in Kissimmee #5 Top resorts Hotel in Kissimmee #9 Family Hotel in Kissimmee
Hotel Class
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 
Number of rooms
1406

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