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All 157 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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76%
Ranked #11 of 157 hotels in Kissimmee
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jim B South Florida, Florida
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2,459 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (755)
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English first
South Florida, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Gaylord Palms while attending a BOMA Conference and Expo in June. The resort is very nice almost like a miniature theme park inside including the overpriced stores and restaurants. The room (and I had the basic room) was spacious and very clean. The bed was comfortable. The service was very good and everyone was very helpful.... More

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed yesterday NEW

The staff at the Gaylord Palms were extremely helpful, kind and resourceful. I was there for business and a conference at the adjacent conference facility. I like the hotel; it is clean, pleasant and has courteous staff. My biggest problem is that the room expense alone blows my budget and the restaurant expense just adds to it, which makes it... More

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Palmetto, FL
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just got home from a weekend at the GP. Took my nephew to play for the weekend. I will be going back for some adult time since I really didn't get to see the whole resort. If you have kids get to the pool early for seats and the pool is packed. My nephew is almost 7 and he really... More

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San Antonio, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Yes, this is a very nice resort but you will spend some money. As they say, you get what you pay for, and the service is top notch. It's very close to all the area vacation destinations. No microwaves though. Bummer... And you'll pay for parking (self parking slightly cheaper than valet) On site restaurants very expensive, but plenty of... More

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Miramar, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

First I want to start by saying this hotel is Huge! The hotel itself is gorgeous on the inside and outside by the pool area. We stayed in an atrium view in St Augustine and had the most beautiful view. This was the highlight of the trip for me and my girlfriend. Previous reviews complained about the atrium being noisey... More

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Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our 3rd time staying at the Gaylord Palms. I booked with a discounted teacher rate, but with the extra fees (resort, parking, tax, etc.) it added up. I personally think $18 for parking per night is a little excessive. The hotel itself is gorgeous. When we went to check in, the employee noticed I was there on a... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Angela, thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed Wreckers Sports Bar, Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! -Linda P., Guest Service Guru More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The stay itself was fantastic! This was my third time staying at this resort and I love the themes in the atrium. The staff is very professional and friendly and even upgraded our reservation for free to a room with a balcony since they did not have a king room available for early check-in in the price range we reserved.... More

Was this review helpful? Yes 6
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to provide feedback on your recent stay at Gaylord Palms. We sincerely appreciate your loyalty to Marriott Hotels & Resorts. If you are still experiencing any billing issues, please contact Marriott Business Services at 866-435-7627 so that we can assist you. We apologize for your inconveniences and look forward to providing you with flawless... More

Tampa, Florida
Top Contributor
60 reviews 60 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As many other reviewers have mentioned, this is primarily a conference hotel but don't rule it out as a destination for both adults and children alike. We spent a couple of night over the July 4 weekend as it was our anniversary but also had our teenage children with us so wanted to find a place which accommodated to both.... More

Was this review helpful? Yes 2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. As a company, we empower all of our STARS (employees) to make it right for our guests -- and we’re thrilled they were able to do so for you in regards to the frozen yogurt overcharge. At Gaylord Palms we pride ourselves on being... More

Brandon, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel and the amenities are over the top. The rooms are large and very conformable. They were spotless. Since this was a family celebration we had three rooms and the hotel staff was very accommodating locating our rooms very close together. The entire staff at this hotel are outstanding from the time you drive up and unload until you... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hi Chuck, Please accept our sincerest thanks for this amazing review! We are grateful you selected Gaylord Palms to celebrate your 50th wedding anniversary. We empower our STARS (Gaylord-speak for employees) to WOW our guests, and are pleased they were able to provide you with a memorable weekend. We're glad you got to enjoy so many of our on-property amenities... More

Lexington, Kentucky
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently attended week+ event at adjoining convention center. The rooms were fine. Bell staff were very polite & understaffed. There were always several people waiting more than 10 minutes for a car or help with transportation. The only spot to grab a morning coffee rather than a sit-down breakfast is the Coffee Bean. The waiting continued at the Coffee Bean... More

Was this review helpful? Yes 3
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate the time you took to comment on your recent stay. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are not taken lightly and they be reviewed with the appropriate personnel. Again, thank you for your feedback which... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Key West(23)
  • Great Place(17)
  • Room service(17)
  • Adult pool(4)
  • Old Hickory Steakhouse(3)
  • Atrium view(3)
  • Parking lot(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Kissimmee #4 Business Hotel in Kissimmee #10 Family Hotel in Kissimmee #11 Spa Hotel in Kissimmee #11 Luxury Hotel in Kissimmee #11 Top resorts Hotel in Kissimmee
Hotel Class
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 
Number of rooms
1406

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