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All 159 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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Ranked #11 of 159 hotels in Kissimmee
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
QueenTChicago_IL Chicago, IL
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2,316 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a fantastic hotel, Not once did I pass an employee who did not smile and or say hello. The rooms, grounds, pool are all great. Weather fantastic, not sure it the Gaylord resort had anything to do with that, would not put it pass them. Free shuttle to Disney. Everyone in this hotel is Happy. I was here... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed here recently and found this hotel to be one of the best in all ways. The rooms were of star quality and the amenities were extensive. The service was exceptional. The staff was very friendly and accommodating especially SUZI BRADY she is a gem. Because of her I will definitely return.

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Coopersburg, Pennsylvania
Top Contributor
265 reviews 265 reviews
47 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From start to finish this is the high quality you expect from a Marriott. Checking in was fast and my upgrade was the perfect touch, giving me more than I could have asked for. It was so pleasing to sit out on either of the two balconies, enjoying the spectacular view of the vast atrium. My room was cleaned perfectly,... More

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Thorsby, Alabama, United States
Top Contributor
57 reviews 57 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a business conference I attended with 4 other friends at this resort. We enjoyed all the beautiful sites throughout the resort. There is no need leaving the resort this place has everything. It's such a relaxing place for business, friends or family trip. Also, they have a great pool area for kids. This area is like a water... More

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GaylordPalms, Public Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you and your friends enjoyed your stay and our property amenities. We hope to welcome you back in the near future! Kanisha - Guest Service Guru More

Vigevano, Lombardia, Italy
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Since from the first sight it's an incredible experience. The covered garden at the center of the structure is huge and full of tropical plants. I suggest a room garden view to enjoy this wonderful "forest"

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GaylordPalms, Public Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We truly look forward to welcoming you back in the near future! Kanisha W - Guest Service Guru More

Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Found this resort while searching for 'things to do on a rainy day' in Orlando. We were also looking for a place to celebrate my Mom's birthday. The Gaylord Palms turned out to be a great choice. We were impressed from the moment that we drove up to the resort. It is a massive building and reminds you of the... More

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GaylordPalms, Public Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Shondra, we sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms.Thank you for your kind words! We know you have many options when dining in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled you chose one of our array of restaurants to celebrate your mother's birthday! We look... More

Atlanta, GA
Top Contributor
225 reviews 225 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I dont think I have one positive thing to say about this hotel, other than the pool. The kids loved it. The rest was miserable from check in to out. First of all when I arrived, I had a prepaid rate through my Marriott account. It showed the reservation had been paid in full, the woman at check in claims... More

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GaylordPalms, Public Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to review your recent stay. We sincerely apologize about your experience here at the resort. The level of service you experienced is certainly not our standard. Please be assured your comments have been passed along to the appropriate personnel and action will be taken. Our leadership team uses guest feedback like yours to address... More

Tampa, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a great resort! Definitely pricey but it's what is expected at such a massive and upscale resort. Beautiful surroundings and accommodations. Staff is great once you have their attention. No need to go anywhere unless you want to find cheaper dining options. The iron in our room destroyed an expensive shirt and all we got was an apology which... More

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Phoenix, Arizona
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my fourth stay at this hotel, all four stays for conferences held on-site. The Gaylord Palms is an excellent conference hotel, with nice (albeit expensive) rooms and sufficient on-site dining (also expensive) for a property this size. The Good: this is a beautiful, well-kept hotel with three lushly themed atriums within the hotel, all geared to Florida experiences;... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We strive to provide an awesome experience to our convention and vacation guests (with families). We are constantly monitoring current offerings and practices in the surrounding area to make sure our pricing structure is in alignment with comparable hotels in the market. Thanks again... More

Raleigh, North Carolina
Top Contributor
82 reviews 82 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Property/landscaping were beautiful and we chuckled that the hotel is situated across from a large cattle pasture. Quite a contrast between the two sides of the highway! Our hotel room was nice but not the nicest we've been in. It was furnished with all of the basics and our room had a small balcony that opened onto the interior atrium.... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words. It sounds like you and your family definitely took advantge of the vast amenities we offer at Gaylord Palms Resort. Thank you for your feedback on our valet service as well- we want to ensure that our service can be great for all Guests that choose to valet with us. We hope... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Key West(23)
  • Great Place(17)
  • Room service(17)
  • Adult pool(4)
  • Atrium view(3)
  • Old Hickory Steakhouse(3)
  • Parking lot(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kissimmee
#2 Luxury Hotel in Kissimmee
#4 Romantic Hotel in Kissimmee
#6 Top resorts Hotel in Kissimmee
#10 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Official Description (provided by the hotel):
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Palms Resort And Convention Center
Gaylord Resort
Gaylord Palms
Gaylord Palms Resort Orlando
Gaylord Palms Hotel
Gaylord Palms Resort
Gaylord Palms Orlando

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