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All 158 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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Ranked #11 of 158 Hotels in Kissimmee
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
305ForLife Miami, FL
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2,663 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, FL
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here for a convention, which went great. The staff is super nice and helpful. Being a platinum Marriott Rewards guy, I got an upgrade to a great room. The hotel is decorated beautifully. My one complaint that left me with a bad taste was every time I went to get a cab to leave the property, they tried... More

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Sydney, Australia
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

Not at all impressed with this hotel. Good concept however not executed well at all. Very noisy from 5am in the morning when the restaurants are setting up for breakfast, due to the dome the noise has nowhere to go except into the rooms which all face into the centre of the resort where the restaurants are located. The lack... More

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Kissimmee, Florida
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Gaylord Palms resort is beautiful. The rooms are very spacious and surround the activities in the lobby area. It is fully decorated for the Holidays, complete with the lighting of the Christmas tree, the Christmas Wonders singers, and Luminares arial acrobatics. There are 3 sections, Key West, St. Augustine, and the Everglades. There are 4 restaurants, including one located... More

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St. George's, Grenada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

At Christmas we booked to attend the Gingerbread Housemaking and the Ice Experience, and when we booked we also clicked to attend attend Shrek interactive feast. We didn't notice that the Orlando site flipped to the Tennessee site as we booked the Shrek experience! Tried to phone and change the venue, as we can't make Tennessee in the morning and... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hello, Thank you for taking the time to write a review of your experiences with our agents. I apologize for the inconvenience you experienced when booking the incorrect property. I would like to help in making this situation right for you. Please feel free to contact me at 407-586-2043. Ben A, Supervisor - Reservations More

Tierra Verde, Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel complex is like a small city with rooms that surround an inner atrium filled with trees and small ponds filled with various fish (koi pond), alligators and turtles. The interior rooms has balconies that overlook the atrium. We went as a small group of women to enjoy the ICE exhibit and stayed for the night. We ate at... More

Was this review helpful? Yes 2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to comment on your recent experience at Gaylord Palms. We're happy that you and your friends got to have such a great experience inside our ICE! attraction on your first evening and we hope that you got some wonderful photos! We hope that you come visit us again next year! -Linda P., Guest Service... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great place for a convention visit / business travel. The room was clean and quiet. Mine #5084 in St Augustine A. It was facing the back greenery and was very quiet. The atrium inside was gorgeous with alligators and turtles and a mini river. The convention center lunch food was just sort of average. Tips: 1. Ask for a quiet... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank your for your review and tips, I do hope you had a great time here at the resort. We strive to ensure all guess have the best possible experience during their stays. I am sorry you did not have a shower caps or slippers in the room when you arrived. We do offer those and bath robes to our... More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a 7 day convention (located practically within the resort) in July. It really is the type of place where you arrive and don't leave. It's so huge with these cute little alligators in the centre. Welcome to Florida! The first night, my room had an interconnecting door and the people in the room were super loud. You... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review and referral, Our Stars strive to provide flawless services and great experiences to all of our guests. It is nice to see that our Stars were able to correct your issue and made it right for you. We hope to see you again soon. Emilio S. Guests Services Guru More

Port Saint Lucie, Florida, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I would rate them a 5 stars for the ICE exhibition as it was great, the extra snow tubing, ice slides and decorating gingerbread made for a complete day. But would rate a 1 because of the charge to park $18.00 to go to an event that is average $40.00 per person is just plain greedy. We ate at one... More

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to comment on your recent experience at ICE!. We're glad you found the attraction to be such a great time! We apologize that you were dissatisfied with our parking fees. Our parking fees are charged year-round, not just for ICE! Guests, but for our day Guests as well as our Hotel Guests. We're glad... More

Huddersfield
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Been wanting to go to the ICE exhibition for the past few years and finally got there. Wasn't exactly sure what to expect, but I'd read about it and thought it would be something different and worth a visit. I already knew that it was $29.99 (plus tax) for admission, but what I wasn't expecting was nearly $20 just to... More

Was this review helpful? Yes 3
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to write about your experience with our ICE exhibit and your time in our Alpine Village. We regularly evaluate our pricing options in relation to other Holiday events in the area; we have passed along your comments to our special events team for review. We are happy you enjoyed yourself at our event and... More

Grand Junction, CO
Contributor
18 reviews 18 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended a convention at this resort. What to say about it. I was amazed at the size of it when we arrived, even more surprised to see the inside. Impressive. Tons of rooms from the look of it, and the inside roofed in area was really amazing. Busy at my convention but did try to take a peek around and... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate the time you took to comment on your recent stay. We strive to ensure each guests has a flawless guest experience and we are very sorry that you encounter issues during your stay. Please be assured that your comments are not taken lightly and they will be reviewed with the appropriate personnel. Again, thank you for your... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(40)
  • Key West(19)
  • Great Place(14)
  • Room service(11)
  • Adult pool(4)
  • Atrium view(3)
  • Parking lot(3)
  • Old Hickory Steakhouse(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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