Was there for a 4-day conference (Oct 30 - Nov 3). Have stayed at the Gaylord Dallas, and DC before so I knew the atrium views cost more and were noisy. I wanted an exterior view with sunshine. The atrium was beautiful (very similar to Dallas except no large yellow star). Decorations for Halloween were scant. The room was nice... more

I was lucky enough to be able to accompany my husband on a business trip to the Gaylord Palms Resort. We were thrilled from beginning to end. We pulled up to the magnificent resort and were delighted at the front desk with warm welcomes and friendly personalities from all. The front desk engaged us both in conversation and gave many... more

Upon arrival there were no bellmen to help us with our bags, had to find check in ourselves, carry our bags to our room. First day there I fell down their cement steps bruising myself badly. Made a written report to security personnel. They told me I would be contacted by someone for follow-up but that didn't happen until I... more

My husband was speaking at a conference that was held at the Gaylord Palms in October 2009. He arrived in the morning and I arrived late that night. He was not allowed a rental car, as Mears Transportation provides buses from MCO to the property. He had not reserved his spot on the bus, and ended up waiting two hours... more

I was attending a conference at this property & my spouse came along for some R & R. The indoor garden atrium was stunning, with full sized palm trees, koi ponds, gator viewing pond, streams, waterfalls and lush vegetation. Our first room overlooked the bar in the Key West area of the property. It was decorated in bright colors, but... more

I didn't want to ever leave the hotel. The rooms are comfortable along with the beds and bedding. So much to see in the hotel alone, its like being in a magical land!! Food was ok, many choices but all food was pretty average. Incredible work out facility and pool. I can't wait to go back! more

This hotel is absolutely amazing. From the ambiance from the time you walk into the lobby to the view from my room, which was bearth taking. My only regret was that I did not have enough time to experience the hotel and eat in the resturants. more

I was at this resort for a conference, and could not be more displeased. Don't get me wrong, the grounds are beautiful - but everything else is substandards. The room are old and stuffy, the food on the resort is outrageous - coffee is more expensive than at starbucks! Breakfast is $20 with no a la carte option - and... more

The atrium of this hotel is gorgeous. The front desk was friendly. My nightmare began when I entered the room. I paid extra for an atrium view. When I walked into my room I had a view of a rooftop. I immediately complained, and was moved to the top floor where the view was much better. I was still disappointed... more