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All 158 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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Ranked #10 of 158 hotels in Kissimmee
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
SkyKingBoston Boston
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2,531 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Top Contributor
141 reviews 141 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here at the Gaylord Palms four times in the past ten years - always as part of an on-site conference. I have nothing really bad to say about this facility; the only reason I only give it three dots is because I wouldn't ever stay here for vacation or recreational purposes, and because of parking issues noted... More

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review, I hope you have enjoyed your visits to our resort. Our management team is constantly looking at our prices and features to ensure that they are comparable to the other resorts in the area while still providing a great value for our guests. I will pass along your comments to our team so they are... More

Boynton Beach, Florida
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

3rd visit - and love this place, the Atrium alone is worth the price - expansive area replicating several Florida "landscapes" and all under A/C, save a few hours for touring the property, and the additional cost for an "interior" room with balcony is well spent.

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review and for visiting us again. We strive to provide exceptional features at our resort. Our atrium is very impressive and does offer the opportunity for spend a good number of hours exploring it many features. On your next visit stop by our concierge and ask about our guided tours that we offer. Emilio S. More

Washington, DC
1 review
1 of 5 stars Reviewed 5 days ago NEW

This review is really only based on this hotel's credit card authorization form and phone system. I tried faxing a credit card authorization form, I called to make sure that they received it. They said no and the woman asked me what fax # I sent it to, I told her that I used the fax # on the form.... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your comets, I would like to first apologize for any inconvenience that they situation might have caused. We do have multiple lines for receiving credit card authorization forms, but they are all process and by the same area, Once again I would like to apologize for any confusion or issues this might have caused. Emilio S. Guests... More

Jersey Shore, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Palms is a BEAUTIFUL hotel situated rather close to Disney. I did not want to stay in the park so I chose this resort. Great food, staff, rooms and is just beautiful to walk through and relax. If you go to Orlando make sure to stay here.

Was this review helpful? Yes 1
GaylordPalms, Public Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review. I hope you enjoyed your stay. Our Stars strive to provide flawless services and I do hope you were able to experience that. I hope you would consider us for any future stays here in the Orlando area. Emilio S. Guest Services Guru More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Stayed here for 2 nights with the family. The pools were nice, the grounds well kept and the staff were friendly. Lots of shops and restaurants on the premises but I found most of them closed during our stay (Tue-Thu) I would definitely stay here again when I visit Orlando. Be aware there are additional charges for... More

Was this review helpful? Yes 3
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you and your family enjoyed the Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! -Linda P., Guest Service Guru More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Splurged a little for vacation and it was well worth it! The whole family had a blast and I can't imagine it having been the same had we stayed elsewhere. The swimming pool was tons of fun for the kids, close to lots of shopping and attractions. Wish we had extended our vacation.

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words, Richard! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled you and your family had such a great time with us! We look forward to welcoming you back soon! -Linda P., Guest Service Guru More

London, United Kingdom
Top Contributor
68 reviews 68 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you for having us, we very much enjoyed staying at this hotel in July 2014. The room was very nice , clean and comfortable. We especially liked the view from the balcony...looking inwards , down to the hotel restaurants and , well a green house effect..really quite unique..The bed , the children tell me were the most comfortable in... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for staying with us! Please accept our sincerest thanks for this amazing review! We are grateful you selected Gaylord Palms for your family vacation. We're glad that everything from the beds to the atrium to our restaurants were comfortable and enjoyable for you! We look forward to welcoming you back for another wonderful experience. -Linda P., Guest Service... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great place to stay, beautiful in and out. You dont need transportation, there is everything you need right at the hotel. It is centrally locted to outlet stores, and the major attrictions, very family oreinted, all in all a great place to stay.

Was this review helpful? Yes 1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hi Kristine, thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed our property amenities and our location! We hope to welcome you back in the near future! -Linda P., Guest Service Guru More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Gaylord for 2 nights in August. First off, the property is massive so be prepared to walk a lot. Valet parking is around $28 a night or you can self park for around $19 a night. There is also a $20 resort fee per day so keep this in mind if you are looking at nightly... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words, Jamie. We're glad that our housekeeping STARS (employees) did such a great job with your room and that your daughter loved the Cypress Springs Water Park! Thank you again for the great review. We hope to see you again soon! -Linda P., Guest Service Guru More

North Palm Beach, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights for a wedding we were attending at a nearby resort and were pleasantly surprised. We go to Orlando quite often to visit Disney and usually stay at one of the onsite resort they have or the nearby Marriott World Center. We would definitely stay here again. The size of the resort and atrium really... More

Was this review helpful? Yes
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms during this trip.. We’re thrilled our array of restaurants provided the perfect drinks and meals for everyone and that you were able to relax and enjoy the South Beach pool! Thank... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Key West(23)
  • Great Place(17)
  • Room service(17)
  • Adult pool(4)
  • Atrium view(3)
  • Parking lot(3)
  • Old Hickory Steakhouse(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Kissimmee #3 Spa Hotel in Kissimmee #5 Business Hotel in Kissimmee #6 Top resorts Hotel in Kissimmee #6 Romantic Hotel in Kissimmee #10 Family Hotel in Kissimmee
Hotel Class
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 
Number of rooms
1406

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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