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All 157 Kissimmee hotels

Gaylord Palms Resort & Convention Center

4.0 of 5 Resort   |   6000 W. Osceola Pkwy., Kissimmee, FL 34746 (Gaylord Palms Resort and Convention Center)
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76%
Ranked #11 of 157 hotels in Kissimmee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
16weekayeartraveler Alpharetta, Georgia
  • Reviews (2,459)
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2,459 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Alpharetta, Georgia
Top Contributor
110 reviews 110 reviews
48 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

Okay I admit, if you read my hotel reviews I am a very picky hotel guest. When I stay at a 'resort' or 'luxury' hotel that is what I expect on all levels. Booked this location with a convention, brought my family to enjoy WDW and the surrounding attractions. Pulled up to the valet, very organized, very friendly, very helpful.... More

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San Antonio, Texas, United States
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Really beautiful hotel... Make that resort! Large and inviting lobby/atrium/retail areas. Very nice pool area and separate adult pool which was really beautiful in the evening with its sentinel palm trees overlooking the pool. Room was so-so, no complaints but nothing spectacular. The staff seemed a bit indifferent when communicating. The work out facility was awesome and safety was paramount.... More

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New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

About 5 months ago I reviewed this hotel based on my experience with trying to make reservations and the horrible customer service I received. I must say that this did not carry over to the hotel staff. This hotel is really amazing. I was there for a convention and for a family vacation. From check in to check out the... More

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights for a convention - the restaurants, pools and meeting spaces were exceptional. So nice to have everything under one roof. Worth the price to have an atrium view. Bed was exceptionally comfortable. Service given by all the staff was great! Only complaint was that our room had not been vacuumed upon check in. Noticed they... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Please accept our sincerest thanks for this amazing review! It sounds like you definitely took advantge of the vast amenities we offer at Gaylord Palms Resort. We hope to see you again soon! Kanisha W - Guest Service Guru More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for my son's birthday and had a blast! The atrium and family "water park" are great, and the food at Villa de Flora was AMAZING. Easily among the top buffets I've visited (including Vegas). My husband even overheard multiple other guests make similar comments during our visit. We did the Shrek Feast with our kids for breakfast... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed Villa De Flora, Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! Kanisha W - Guest Service Guru More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at The Gaylord palms to have a sleepover with family members I had not seen in over five years and for us to enjoy the pool and kids water park. Front desk service was great they found us connecting rooms and called when the rooms were ready. We choose to head straight for the pool until the rooms... More

Was this review helpful? Yes 3
Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Gaylord Palms is a beautiful hotel! The giant atrium is filled with tropical plants that makes it difficult to believe its indoors. The rooms are very nice and the beds wonderfully comfortable. Each room has a balcony which can overlook the exterior or interior depending on the room price. Recently we stayed here 6 days. When we first arrived, our... More

Was this review helpful? Yes 2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to review your recent stay. We are deeply disappointed to hear that you were not satisified with your experience. We accept the challenge of changing your impression of our resort and hope that you will consider Gaylord Palms upon your return to the Orlando area. We did want to let you know that we... More

Jacksonville, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

So are you ready to pamper yourselve? If so then this place is worth a stop if for no other reason than to walk the wonderful atrium. You can visit a recreated Key West or walk through the Everglades with a stop in St Augustine. Its not really like visiting those places but it is a pleasant walk after a... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Mr. Dundon, we sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We are thrilled that you enjoyed the features of our resort. Please be assured our leadership team works diligently to continually reassess our pricing structure to guarantee we are providing our guests with the best value comparable to other resorts in our... More

Saint Cloud, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at Gaylord Palms for a weekend "Staycation". It was great to get away and relax. The resort has everything. Comfortable rooms and a great bed. Atmosphere that varies depending on where you are in the hotel. We had a room that overlooked the Everglades Atrium area. It was a beautiful view. The two pools provided the fun of a... More

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GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for your kind words and taking the time to write a review of our property. We are very pleased that you enjoyed Wreckers Sports Bar, Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! Lindsey- Guest Services More

Roswell
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We got to the hotel and stayed for 5 days 5 nights. My dad asked me if I wanted a cot so I didnt have to sleep on the air matress so I told him sure why not? Well I found out that a cot was $36 per night! What who pays $36 per night for a bed? Well anyways... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Key West(23)
  • Great Place(17)
  • Room service(17)
  • Adult pool(4)
  • Old Hickory Steakhouse(3)
  • Atrium view(3)
  • Parking lot(3)

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Kissimmee #3 Romantic Hotel in Kissimmee #3 Spa Hotel in Kissimmee #5 Business Hotel in Kissimmee #6 Top resorts Hotel in Kissimmee #10 Family Hotel in Kissimmee
Hotel Class
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 
Number of rooms
1406

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