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Heritage Park Inn

Hotel website
2050 East Irlo Bronson Mem Hwy, Kissimmee, FL 34744
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Heritage Park Inn
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Heritage Park Inn
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186 reviews from our community

Traveler rating
    63
    54
    17
    17
    35
See reviews for
48
31
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47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Unbelievable! I pulled up last night, took my room keys, walked past drunks, squalor, crack whores and long term welfare recipients lounging outside their rooms. My kids were crying and I honestly worried for their safety. We all climbed back into our vehicle and drive away, throwing the room passes out the window. What a complete joke.

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Uckfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

To summarise, I did not expect a five star hotel. I expected a hotel which did not double up as a social housing facility. I wanted to be received by friendly, helpful staff, given a simply furnished, clean room with facilities that functioned properly and be provided with a modest but appetising breakfast. What I got fell far short of... More 

Was this review helpful? Yes 2
Seminole
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were in Kississimee for a small convention down the road at Osceola Heritage Park. This hotel was on the list we received from the organizers. Its an older property. There is renovating going on. We paid $52 plus tax. This was fine for us for one night. The property is quiet. Our room was just renovated and was very... More 

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Edwardsville, Illinois
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I don't know why everyone thinks this is a decent place to stay. The rooms are outdated and trashy. The lady at the front desk was rude and looked like she was on drugs! Breakfast...well...let's just say it was just bread and plenty of bread! And some old cereal. TV in our room was not working. I know the price... More 

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Springfield, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is dirty and not kept up. Our room smelled, there were bugs crawling on the walls and the shades on the lamps were stained and one was shade was broken. We requested a second floor months ago and the day before when I confirmed this they said no problem. When we checked in we were told there wasn't... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I've stayed here before and I've notice there trying to remodel the rooms..Fresh paint , new rugs , thicker towels. Furniture is still dated but overall the rooms ate kept up. I had a problem with ants all over the room.. Looks like they have monthly rentals here and pretty much some thug looking dudes asking for cigarettes. Breakfast should... More 

Was this review helpful? Yes 1
Adairsville
Top Contributor
157 reviews 157 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed January 20, 2015

We have stayed at this location for the past 5 years since it is close to my grandkids in St. Cloud and they allow pets. It was a very nice hotel for a small price - I did not expect the Hilton. This year was disappointing. I don't think they have bought linens since the take over as you could... More 

Was this review helpful? Yes 3
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 14, 2015

This is my second stay here, the first time for a week last summer, and again for 3 days this year in January. I really don't understand the negative reviews here. I had no complaints whatsoever either time. In fact, my experience was so totally opposite that I can't help but wonder if those reviews are even legitimate. There is... More 

Was this review helpful? Yes 1
Chalencia S, Director of Sales at Heritage Park Inn, responded to this review

Hello and Thank you for your great review on TripAdvisor. Your opinion is greatly appreciated. We value your business as a guest and hope to see you again in the near future. Chalencia Seay Director of Sales The Heritage Park Inn 407-717-3037 More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 14, 2015

Our stay was pleasant and enjoyable, staff was polite and very attentive to all needs and requests, also a very convenient location. a Speacial Thanks to Hotel Manager Ebelin Lares a real professional,

Was this review helpful? Yes 2
Chalencia S, Director of Sales at Heritage Park Inn, responded to this review

Hello and Thank you for your great review on TripAdvisor. Your opinion is greatly appreciated. We value your business as a guest and hope to see you again in the near future. Chalencia Seay Director of Sales The Heritage Park Inn 407-717-3037 More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 3, 2015

Hotel was filthy None of the amenities were true Blood on my Pillow Four times as far as it indicated through thank you website Staff was dressed nasty and awful customer service No butter, no jelly, no syrup for pancakes Good ran out and it took 25 minutes to get more for the continental breakfast Not enough towels Not enough... More 

Was this review helpful? Yes 7
Chalencia S, Director of Sales at Heritage Park Inn, responded to this review

Hello and Thank you for your review on TripAdvisor. Your opinion is greatly appreciated. We value your business as a returned guest. I am terribly sorry to hear that you were not pleased with your stay. I would love the chance to speak with you to clarify what happened and your dates. I ask you for the chance to make... More 

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