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Westgate Town Center

4000 Westgate Boulevard, Kissimmee, FL 34747
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Westgate Town Center
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Ranked #37 of 160 Hotels in Kissimmee
A recent review
4 of 5 stars reviewed yesterday
shazam22 Phoenix
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611 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was a bit leery of Westgate after reading the reviews; however, I was extremely impressed. We got our reservation directly through them using a timeshare package. The area that the hotel is located in is good but incredibly busy. It’s also in an area that is touristy with a “strip” kind of feel. It is not my favorite location.... More 

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Ontario
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had Tiffany Mendez do my check-in. We were early and we had specific room requirements so a room was not ready. Tiffany searched the resort and found what we wanted. She was professional and friendly. The check-in for such a large place was well run, with two lines and someone filing us through quickly. We went to Drafts on-site... More 

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Economy, Pennsylvania, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love staying at Westgate. They are always very accommodating to my family. The rooms are always clean and the facility is always renovating to keep it up to date. The location is 10 minutes form all of Disney and I like the convenience of staying so close. I have stayed at least a half of a dozen times and... More 

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Cherokee, North Carolina
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

For the title they have as a resort, they need to train their employee better customer service.They should placed employee with ability to speaks english at all job related with direct guest contact. One of the employee who apparently bring towel to all room doesn't speak english, so she doesn't understand what i said and i don't speak Spanish. None... More 

Was this review helpful? Yes 1
Cologne, Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Firstly the good - nice room. Well I say room, it's basically an apartment and for our one night stopover very pointless but probably nice for a 2 week stay. We did love the massive jacuzzi bath (although it was in the bedroom?!) and there were about 40 towels, you know, just in case you like to use a fresh... More 

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Appleton
Top Contributor
152 reviews 152 reviews
47 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the second time I have been to Town Center and would go back again only if the price is right. In order to be as concise as can be, my report will be listed as pros and cons. Pros: 1. The units are beautiful 2. Great driving distances to the Disney parks 3. All staff I dealt with... More 

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Coral Springs, Florida
1 review
5 of 5 stars Reviewed 1 week ago

She has been so helpful and supportive to our needs. Jodi is polite and very professional. She made us feel comfortable and help us a lot in doing our transaction. She is a good asset to your company and we are hhonored to have worked with a great person like her.

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Canton, Michigan
Contributor
17 reviews 17 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

This place is way too big! They advertise "welcome home" but it does not feel homey at all. There are tons of giant buildings and 14 freezing pools spread over the massive compound. Your "welcome" package contains nothing useful like housekeeping days, where to put the garbage, etc. Instead it simply contains advertisements from various local businesses. Check-in was a... More 

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Mishawaka, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Took a long time to check in. Was told we would get a call when condo was ready. No call. Asked why....they wrote down wrong number after giving it to them several times. Condo looked nice when we walked in. Nothing fancy but nice. By night I sat down and looked at the bottom of my feet. Totally black. I... More 

Was this review helpful? Yes 3
Tallahassee, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Be prepared to wait in line is an understatement. We waited over two hours in line with about 20 customers in line and about 5 people serving them. Once I arrived at the counter the representative was repeatedly tapping the same key over and over again. After about half an hour of this a supervisor came over and "found a... More 

Was this review helpful? Yes 3
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