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All 158 Kissimmee hotels

Westgate Town Center

3.0 of 5 Hotel   |   4000 Westgate Boulevard, Kissimmee, FL 34747
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Westgate Town Center
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Ranked #33 of 158 Hotels in Kissimmee
A recent review
4 of 5 stars reviewed 1 week ago
Signalfan Ventnor City, New Jersey
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527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ventnor City, New Jersey
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are traveling with small children this is a wonderful place. I thought the amenities were great and the price was very good. Having a washer and dryer in our suite was so convenient! The kitchen had all we needed. The tub facilities were a little large for the children but the third bedroom had a smaller jacuzzi tub... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your review. We are very pleased to hear you liked our great amenities, fully equipped villa, and the convenient location for Disney. It is our priority to ensure all of our guests have a memorable vacation experience and it’s good to know we exceeded. Please visit again the next time you're in Orlando. Annie More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

In my 25+ years of different capacities in customer service, it is my opinion that this location nailed it. From the concierge service right up to the director. Landscaping is very picturesque and provided a background for pleasant memories, There were a few small issues with room but, nothing that wasn't resolved in a couple minutes.Those who I contacted were... More 

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WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your review. Our staff strives to provide the best experience for our guests and we are happy to hear you enjoyed your time with us. I will pass on your praise to our staff. Thank you for choosing Westgate Town Center for your vacation. We hope to see you the next time you’re in Orlando! Annie More 

Ottawa, Canada
Top Contributor
128 reviews 128 reviews
8 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent much time getting repairs to unit. Cockroaches in oven so they replaced it, channels not working,tv replaced, door seals added, blender & broiler pan replaced,window bind broken . Crumbled sheets didn't fit mattress- request new sheets done.Wifi needed updating.Obvious rooms not checked on regular basis but staff responds quickly to complaints although this is stressfull on a vacation.Great cleaning... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

We appreciate you taking the time to review Westgate Town Center. Making sure our guest complaints are being addressed properly and in a timely manner is really important to us. We certainly understand the frustration of constantly having to contact housekeeping for your issues. This is something that we will be sharing with our management as we want to make... More 

Jane32179
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was nice. Needed a good dust rag. Staff knocked on the door 3 of 7 mornings we were there to see if we were checking out (7:30 a.m.)!! And someone named Julia called the first 2 mornings to get us to stop and get a welcome packet that we received at check in. We ha a pizza pamphlet... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your input. Westgate Town Center is continuously looking for areas of improvement. We regret that your stay with us was less than perfect. We certainly want our guest to have the best time possible during their stay. Our housekeeping staff is there to ensure our guest has everything they need however, that is not an excuse to... More 

Parker, Colorado
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived at night and had trouble with room number as was not on floor of first digit as all others have been.Room was not too large and older cheap furniture and appliances observed.Close to theme parks and reasonable rates are only pluses.Edge on in room Jacuzzi was very hard to climb over and could cause a slip and fall.Looks to... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your review. Customer satisfaction is top priority and we regret that we fell short during your stay. Westgate Town Center is constantly working on providing our guest with a relaxing stay and your concerns will be discussed with our management as safety is very important. We hope you reconsider and gives us another opportunity to provide you... More 

Burlington, Canada
Top Contributor
75 reviews 75 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here the first week in the New Year with our extended family. The resort is like a mini city! Our family did not have a good check in experience, as it took over an hour to get checked in and shown our room. The rooms are very nice, well appointed and perfect for families visiting the local attractions.... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for sharing your experience with us. Ensuring our guest outmost satisfaction is top priority for us. We are so glad that you were able to enjoy your time with us. It’s great you were able to enjoy the swan boats and even got a little history on them. On the other hand we certainly apologize about the incident... More 

Livonia, Michigan
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Westgate is awesome. We are staying at the Westgate Town Center resort now for two weeks. Love the place. My goal this year is to swim in all 14 pools. We purchased a time share a year and one half ago. We upgraded within 6 months and again just this week. We love Westgate. The resorts are incredible but we... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your kind words. We are so grateful knowing you have such a wonderful time when you visit us. Westgate Resorts is committed to proving our guest with a memorable vacation experience. We hope to see you again soon. Allie More 

atlanta
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have a great time at this location lots of activity to do all day and everyday friendly people close to lots of places restaurant and very important this place its close to Disney we stay across from the lake and next to the pool love it

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your pleasant words! We’re very pleased to hear you liked our on-site activities, amenities, convenient location and friendly staff. Please re-visit the Westgate Town Center again! Sincerely, Annie More 

HDG
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My brother owns a three bedroom DELUXE villa here, but couldn't make it this year due to starting a new job. He invited me to stay the week he had booked which was New Years Week. Not being able to find anyone to go with my husband and I , I decided to call before arrival and let them know... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your feedback. Please accept our apologies for the challenges you experienced upon check-in. We encourage all of our guests to advise us of any special requests at the time of booking. However, although requests aren’t guaranteed we do try our best to satisfy all guests and owners needs. We’re happy to hear our staff was able to... More 

Staten Island, New York
Top Contributor
153 reviews 153 reviews
13 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location located across the street from Disney's Main Entrance. There is construction going on right now directly outside the 2 main towers behind the reception bldg. It is directly below our patio and we heard very minimal noise even up to 10am. The one bedroom has a dish washer, washer/dryer, and full kitchen. Food delivery is no problem from... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for choosing Westgate Town Center for your vacation. It’s great to know you found our location convenient to major theme parks and restaurants. We’re pleased to hear you liked our fully equipped one bedroom villa with washer & dryer, dishwasher, full kitchen and more. We apologize for any discomfort your party may have experienced from our pullout sofa... More 

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Additional Information about Westgate Town Center

Address: 4000 Westgate Boulevard, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westgate Town Center 3*
Number of rooms: 1100
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Also Known As:
Westgate Town Hotel Kissimmee

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