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Westgate Town Center

3.0 of 5
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4000 Westgate Boulevard, Kissimmee, FL 34747
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1 room 1 adult
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Westgate Town Center
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795 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

I booked a 4 night vacation pkg and added on 3 additional nights, but when we needed to change our reservation and cut out trip short I was told I could not cancel the additional nights I booked (i called 2 weeks prior to checking in) and ended up paying for the entire week even though we only stayed 3nights/4... More 

Helpful?
Thank Nikki L
New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are regular timeshare users with multiple trip to Disney, and the West Gate Town Center and the adjoining Westgate Villa's are some of the best maintain property I have stayed at. Staff friendly and attentive. Of course they offer a time share tour but they were not pushy (a welcome change from other places that keep calling over and... More 

Helpful?
1 Thank gjvn
Zeeland, Michigan
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice updated room in a great location. Our 2 bedroom unit was very spacious, perfect for two couples or a familiy. So much to do around the resort. Several pools, swan boats, movies for familes, mini golf, and more. Since we were with adults this time we didn't take advantage of many of the amenities other than the pool.... More 

Helpful?
Thank trentmister
Pittsburgh, Pennsylvania
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent a week here using an Interval International bonus week and overall enjoyed our time. There are many buildings and, according to pool conversations, it seems that some are updated and some are not. Our one bedroom unit was large, clean, not new but had granite in the kitchen and leather sofas, a marginal dishwasher and clothes dryer but... More 

Helpful?
Thank Judy M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Very disappointed in our last stay. We used to love this place. We were planning on buying a timeshare here but the customer service was bad this time and everything from the water park to the wifi you have to pay a ridiculous fee everyday for. The room was dirty too and we could hear everything the people next door... More 

Helpful?
2 Thank lphillips15
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for sharing your experience with us. It is great to hear that you have chosen us as your resort destination in numerous occasions. Being such a big property, our units vary and although we keep up with the renovations in all of our units, there are some that are yet to be completed. When booking a reservation you... More 

Travelers are raving about these Kissimmee hotels

Farmingdale, New Jersey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Booked on Interval based on Internet ratings. The place is huge +3,000 rooms. Primarily geared as bedroom community for the theme parks. Not a typical timeshare 'resort' many big buildings each with its own or a small shared pool. Our 1 BR villa was relatively new and quite nice but not being theme park fans had to leave property for... More 

Helpful?
2 Thank Njbob53
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for visiting the Westgate Town Center. All of our guests’ comments are appreciated, as we are always researching areas to improve upon in order to provide out guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again soon. Allie More 

Concord, North Carolina
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

This was our first time going to Westgate Town Center during January 2016. When we arrived we were welcomed by the staff and management team with open arms. After signing in we went to our room and was amazed at the beautiful room and the bedroom was awesome with a large whirlpool hot tub just next to the king size... More 

Helpful?
Thank Richard T
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

We are so glad you enjoyed so many things about the Westgate Town Center! It is a real pleasure to know we succeeded in providing a vacation experience that exceeded your expectations. Knowing you enjoyed all our great amenities is wonderful. Thank you for staying with us and we look forward to having you back very soon! Allie More 

Lake Worth, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The place overall is ok, but lots of constructions, going on, I requested a 1st floor villa, because my mother is in a wheelchair, they placed us on the 5th floor, I came back to the front desk and asked receptionist, to please changed to 1st floor, she said nothing avail now that was clean, to call her back in... More 

Helpful?
1 Thank maxine R
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your feedback. All of our staff is there to provide you with a customer service experience unlike any other and it is unfortunate to hear we may have failed to meet your expectations. Please know that we are proud to offer accessible rooms that can be requested and guaranteed upon booking. If in your original request you... More 

Barrie, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice resort, very friendly staff and reasonable price. Room was very good and has adequate supplies. Only complaint is that nobody came into clean room for 5 days. You have to ask for that. Will definitely come back.

Review collected in partnership with Amoma.com

Helpful?
1 Thank Tajinderjit K
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your review. Our staff strives to provide the best experience for our guests and we are happy to hear you enjoyed your time with us. It is great that your unit provided you with all the supplies you needed while you visited us. We hope to see you again soon. Allie More 

Charles Town, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our AC was broken when we checked in and shortly thereafter bugs started to appear all over the kitchen and bathrooms. AC was fixed next day and a bug technician come and sprayed. Bugs became worse after the spraying. Switched rooms and AC was broken again. The second room looks as if the floor had not been mopped in weeks.... More 

Helpful?
4 Thank Faye1584
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your feedback. We appreciate your comments as we are always looking for areas to progress. Guest satisfaction is our top priority and the issues you may have experienced are not our usual standard of service. We hope that you will give us another opportunity to go beyond your expectations. Allie More 

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