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Westgate Town Center

3.0 of 5
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4000 Westgate Boulevard, Kissimmee, FL 34747
Westgate Town Center
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Ranked #39 of 160 Hotels in Kissimmee
A recent review
4 of 5 stars reviewed 2 days ago
Ron T
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669 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah, Georgia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Booked 3 night stay. On arrival from valet to front desk all very rude . Had to wait in line for 39 mins. It is like a zoo in the lobby where you are asked to giro multiple counters to check in. We paid extra to stay in a larger unit then we needed to be next to the pool/... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Arrived on a Thursday at 1 p.m. and it was busy. Had to wait additional time because I realized I needed to upgrade from a 2 bedroom to a 3 bedroom because our group was larger than expected. Took a little while but they were able to take care of our needs. Opened the door to the room and was... More 

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Haines City, Florida
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have owned a 4 bedroom unit at Westgate Town Center for over 20 years. Seems like something always goes wrong upon check in, but we just take it in stride at this point. I checked in on Sat, July 18th, 2015 and was given a STUDIO room as there were NO one bedrooms available. They said to check on... More 

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uk
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked a family holiday to Florida and decided to stay here, what a mistake. After an eight hour flight we arrived at the check in desk. We presented written confirmation of our reservation and they could not find it. After about an hour they eventually found our booking and we were given a room which was at best shabby.... More 

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Livonia, Michigan
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

14 pools a new water park, mini golf, lake. Swan boats. Free breakfasts and lunches, free movie theater and so much more. Great accommodation, friendly responsive staff and on site market and restaurants plus concierge. Wow what more do you need? Well they have much more and more coming like a lagoon.

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible customer service. We checked in on Sunday night. Our refrigerator was broken. We called maintenance who promptly came out and determined that we needed a replacement. We lost almost all our food that needs replaced. It is now Tuesday and the issue is not taken care of yet. We've made at least 15 phone calls. We keep getting promises... More 

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Atlanta, Georgia
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wow, Wow and Wow... what a place. I can't thank my wife enough for selecting this place during our Orlando trip. The way this place is maintained is awesome. The cleanliness is awesome. The location is fantastic. It's so close from almost all the theme parks. The only reason I am giving one star less in my review is due... More 

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Amherst, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Loved this place! The room(s) were clean, nice furniture and staff was friendly and very helpful! We rented a 3 bedroom condo but ended up with 2 condos that were connected! One had 2 bedrooms and the other had one. Both fully furnished - living rooms, kitchen, balcony. Very nice surprise!! Onsite pizza place was amazing! Fresh towels and trash... More 

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Michigan
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here several times over the past couple of years. This used to be our favorite weekend getaway. Now it seems like they are only catering to timeshare owners. If your are not an owner or willing to take the timeshare tour you can't access the new water park. You have to pay $20.00 per person. Considering everything else... More 

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New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a peaceful time at this resort. My room was right outside of the pool area, however the noise didn't really bother me. It was clean and had all of the accommodations. When the whirlpool in the room didn't work. Someone came to help immediately and stayed until the issue was rectified. My only issue was that the spa... More 

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