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Westgate Town Center

3.0 of 5
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4000 Westgate Boulevard, Kissimmee, FL 34747
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1 room 1 guest
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Westgate Town Center
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694 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fairfax
2 reviews
1 of 5 stars Reviewed yesterday NEW

This is by far the worse resort I have been to in Orlando. The rooms are outdated, the pools have trash in them and the Internet is awful. They also charge you by device for Internet access. They have multiple attractions on the grounds, but if you are not an owner you have to pay for access. I would not... More 

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New Jersey
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As others have mentioned, I was a little worried reading the reviews and wondered if I had made a mistake. Our flight was delayed and it was dinnertime when we arrived in the area so we had dinner before heading to the resort. We arrived around six o'clock in a thunderstorm. My son and I headed inside leaving the family... More 

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Medellin, Colombia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've never once had a bad experience in a resort, much less Westgate, customer service is excellent, and the staff really goes out to make your vacation memorable. Of course, though, there are those individuals who go above and beyond, people who you remember clearly by name and make it all the more painful to say goodbye once the vacation... More 

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Fairfield, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

My in-laws own at this property and took us here for a week. We were absolutely shocked when we arrived to the property and experienced the horrendous check-in process. Once we gained access to the unit, we discovered a completely outdated room with "pleather" couches and a horrific smell. We were able to change the room due to the smell,... More 

Was this review helpful? Yes 1

Travelers are raving about these Kissimmee hotels

Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed 1 week ago NEW

Me and my family stayed at the resort for a family reunion. I did not check into my room until 3 hours after I arrived for check in at 4:00 p.m. All of my family were not in the same building as promised. We were scattered throught out the resort. Also I was promised a refund because of the bad... More 

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Seattle, Washington
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a trip to Disneyworld and could have made a better choice for location and quality. This is a very large property with long lines for check in, gets very crowded on the weekends, and is not near the Disney properties. They do offer a shuttle to Disney, but they have limited times for pick up and drop... More 

Was this review helpful? Yes 1
Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It is with great pleasure that we have the opportunity to express our sincere gratitude to Mr. David Siegel and Corporate Westgate and Staff. We are owners at Westgate Lakes and Spa which we love.(Thanks by the way for the new garage!) We opted this trip to stay from August 2-9, 2015 in Kissimmee at the Westgate Town Center. We... More 

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NewYork
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went back to Westgate this year and was excited to see that they actually opened the Waterpark that they mentioned last year. It is a great addition and as an owner at the property admission is free! Yahoo! The lazy river was nice however too many kids were using the river as a swimming pool. The slides are extremely fun... More 

Was this review helpful? Yes 1
westgateresorts, Guest Relations Manager at Westgate Town Center, responded to this review

First we would like to congratulate you on becoming an owner with Westgate Resorts. We are pleased to hear that after staying with us and enjoying our services and hospitality that you decided to purchase. Secondly, we thank you for pointing out some of the great on-site activities and amenities we offer. It is very helpful for future guests. You... More 

Greensboro, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great experience at water park, after almost 7 years waiting for it, its a reality now. they sold us that property with the argument that the water park was going to be ready in 2009, 2010 BUT THEY JUST OPENED IT . I GUESS IS BETTER LATE THAN NEVER BUT THEY DID A VERY GOOD JOB ITS GREAT,

Was this review helpful? Yes
westgateresorts, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you so much for your review. We do apologize for the delay in completing the water park, but we are pleased to finally have it open for you to enjoy. We hope to have you back to splash around again soon! Sincerely, Anja More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was willing to overlook the long check in process and outdated rooms as others have given negative reviews for until my own stay began to go downhill. The bathroom sink wouldn't drain and the air conditioner in the room would only cool part of the time. We did make this concern known and were told someone would be there... More 

Was this review helpful? Yes 3
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