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All 158 Kissimmee hotels

Westgate Town Center

3.0 of 5 Hotel   |   4000 Westgate Boulevard, Kissimmee, FL 34747
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Westgate Town Center
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Ranked #38 of 158 Hotels in Kissimmee
A recent review
5 of 5 stars reviewed 4 days ago
LaToya S Washington DC, District of Columbia
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This was an excellent trip. Everything was amazing. The staff was very friendly and helpful. The room was wonderful. A home away from home. There are so many things to do located right on the property. It was so great that I still certainly be back to visit! The only thing that I didn't like was the towel situation. Plenty... More

Was this review helpful? Yes
Edmonton, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property was beautiful! The rooms were clean and large. The staff was exceptional. There was plenty of thing to do onsite with the kids if you did not go to the parks. Movie theatre and arcade were hits with the family! We will definitely go back.

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you so much for your input. It is our duty to ensure that your stay is a memorable one all the time. It is exciting to know about our attentive staff, the cleanliness of our rooms and the variety of activities to entertain the entire family. It would be an honor to provide you with another excellent vacation! Micky More

Somerdale, New Jersey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at WTC July 2013 and August 2014. Was thinking about purchasing but wanted to wait until this year to make a decision. Bought a week for approx. $700 to be added to one of our own weeks to expand our trip this year but husband unable to travel due to health reasons. I traded in anyway and went with... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your feedback. All of our staff is there to provide you with a customer service experience unlike any other. The experience that you have shared in your review falls far below the standards that we have set for our staff to follow. We sincerely thank you for bringing this to our attention. Your comment will be shared... More

Pullman, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've been traveling to Florida for years and have always stayed in the Westgate Town Center. I've never had a problem with Westgate until a few years ago. The Town Center was undergoing renovations and the room we were staying in was a disaster (the mattress was moldy and there was a water leak in our ceiling) with that said... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

We want to take the time to let you know how honored we are that you selected us as your vacation destination again. It brings us a lot of joy when we are able to exceed our guests' family vacation expectations. Thanks for sharing your experience with the rennovation process and trusting in our improvements and letting us assist you... More

Mesa, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We love this resort. We booked a week here for our very first visit to Orlando, Florida. This has to be one of cleanest rentals we have ever stayed in. The rooms were large and had comfortable beds. The resort's staff were always polite and ready to help you with your needs. The refrigerator in the unit didn't seem to... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

We are beyond thrilled when our guests have a fantastic experience with us here at the Westgate Town Center. It is gratifying to hear that you enjoyed our centrally located property, complete structure, units and so many activities you can choose from. Thank you for letting us know about our staff, as it shows us they are providing you and... More

Bronx, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just visited August 23-30, 2014, I was a little nervous coming at first after reading reviews prior to my visit. My family of 3 had an awesome time here at westgate towncenter. The marketplace came in handy multiple times. The pools were very clean and big. I visited 4 out of the 14 pools and they each were big,... More

Was this review helpful? Yes 5
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your review. We’re pleased to know you and your family had a blast while visiting us. We love knowing you were able to form your own opinion on our resort versus relying on other people’s opinions. We do offer a lot of different activities and amenities on site for everyone to enjoy, plus we offer a free... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Room was "like home" and amenities are worth it alone. Plenty to do for children and entire family. We took advantage of the on site, movie, paddle boat riding, mini golf, and market that was all included with stay. This was by far better than our recent international trip. We were able to relax, and get a break from reality.... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you so much for giving us your feedback. We love to make all our guests feel right at home and we’re thrilled to hear you experienced just that! As you mentioned, we have many things the entire family can do right on property. We hope to provide you with many vacation memories to come in the future. Sincerely, Idalise More

North Myrtle Beach
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 22, 2014

I would have rated my experience during this trip as Excellent except for the fact that they are undergoing construction of a water park and three restaurants and my bedroom and balcony faced the construction site; thus, there was plenty of noise early in the mornings (even when it was drizzling rain). I could have complained as I'm sure many... More

Was this review helpful? Yes 4
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for sharing your family vacation experience. It’s great to hear you had a great time with your family and really enjoyed all the amenities and activities we offer on site, as well as your unit and all of its amenities. We are conveniently located close to Disney, Sea World, and Universal Studios; also a wide variety of restaurants,... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 20, 2014

We had two rooms. The master room the other room beside it. It was a very beautiful place. There is a lot to do and friendly people work there. The only reason why im giving them three stars is because the comforter on the bed had a stain from my daughter wasting juice. No problem they had a washing machine... More

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for your feedback. We are so sorry that you experienced these issues with cleanliness of your room. Our housekeeping team is there to ensure that each room is spotless and ready for our guest’s arrival. Customer satisfaction is our main concern. We have taken note of this issue and will let the resorts housekeeping manager know. We would... More

North Beach, Maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

Pro: I am a Westgate owner in building 6000 (now for 1 year). The property is beautiful with 14 pools and they're building a waterpark. There is also paddle boating, free movies, basketball courts and mini gulf. The rooms are clean and the service was reasonable. We received the things we requested in a timely manner. It is about a... More

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review

Thank you for sharing your vacation experience with us. It’s great to hear you enjoyed every aspect of your stay from your newly renovated unit, to the free theme park shuttles and all the amenities and activities we offer on site. We are also conveniently located close to all the area attractions as well as shopping and dining. We apologize... More

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Additional Information about Westgate Town Center

Address: 4000 Westgate Boulevard, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westgate Town Center 3*
Number of rooms: 1100
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Also Known As:
Westgate Town Hotel Kissimmee

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