I recently stayed here with my husband and two young children. Having seen some of the reviews I was a little anxious. However we had a fantastic experience. The staff were very helpful and friendly, the rooms were excellent. The only thing that was critically missing from the kitchen was a kettle. The rooms were cleaned daily and we felt... More

I arrived at this resort on May 17th at 5am. I was not greeted with a good morning or even a smile. There was a grumpy old man at the check in counter that only said whats the last name. After telling him my last name he told me that I couldn't check in until 10am. I explained that me... More

Love staying in a mini apartment- it custs down on costs by having a kitchen, and packing by having an in room laundry! The pools, games room, mini golf etc are great for down times away from Disney. There are inexpensive restaurants and shopping close by, as well as a grocery store. The resort itself has added a reasonable restaurant,... More

We stayed only one night here when enroute to another destination, of which I'm thankful because I'm afraid that this experience would have tainted the entire trip if we'd decided to stay longer. We arrived at 10:45 pm and weren't checked in until midnight. I'd reserved this stay through Expedia three months prior and called Westgate to confirm the reservation... More

I will preface this review by letting you know I am a Westgate owner since 1997. I have stayed in or seen all of their Orlando area resorts. The Town Center is the best of their resorts. The Lakes is a close second. If you plan on spending most of your time at Disney, I suggest you choose the Town... More

I booked our reservation the day prior to arrival. I requested a pool view. We arrived 3-4 hours prior to check in time. The front desk person took my cell phone number and told me they would call us when our unit was ready and that we could use the amenities while we waited. We played putt putt on their... More

We do own a unit purchased about 15 years ago. Our unit is dated but we exchanged into the newest unit at the Town Center. The unit was clean, spacious, and typical timeshareish. We stayed in a 2 bedroom with full kitchen, dining room, 2 living rooms, and balcony. We have exchanged out to many units outside of Orlando and... More

We booked this resort for our first Disney Vacation. We drove 23 hrs from WI. I knew something just wasn't right while waiting for over and hour to just check in. They only had 3 receptionists working. I understand computers malfunction, no big deal. We waited, got our room keys and as soon as we checked in, I told my... More

We reserved Westage through our timeshare exchange. We had 12 people in our group and had a 3 bedroom with A and B units. The units were clean, spacious and updated, the master bedroom had a hot tub. The on-site amenities were good and we only tried 3 of the pools and they were nice. Their breakfast buffet was excellent... More