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All 15 Marathon hotels

Sombrero Resort & Marina

2.0 of 5 Hotel   |   19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
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Sombrero Resort & Marina
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Ranked #9 of 15 hotels in Marathon
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187 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We checked in on a tues and we had no wash cloths only 2 towels we did not get washcloths till 2 days later. Rooms old need major renovations no restaurant on premises and tiki bar only open wed- Sunday.. Stove in room only had one burner and we were missing a knob so we called maintenance to fix.. Once... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Good luck with late check in... Number on the door connected us with an intoxicated individual who would curse you out everytime we were able to get through. We had called ahead as well for late check in and was told it would be "no problem". Worst hotel experience EVER. Avoid at all costs. We are now stuck here with... More

Was this review helpful? Yes 1
Hardy, Arkansas
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first visit to Marathon and sombrero resort. We arrived early and check in was fast and easy. We had covered parking just under our room, with a elevator near by. We stayed on the top, 4th level. Had a beautiful view of the bay in the front and poolside on the patio off our bedroom. Nice kitchen... More

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Miami Beach, Florida
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 9, 2014

Too bad this place, in such a great location, is in such poor condition. Couches have holes, blue carpets are stained and roaches crawling out in the evening on carpet floor, cigarette buds littered the staircase. Stayed there on the fourth of July weekend. Hotel guest at the pool were loud, unruly and obnoxious. Food, bottles, paper plates and cups... More

Was this review helpful? Yes 3
Manaus, AM
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

The location of this hotel is just perfect. Everything closer to it in Marathon area, restaurants, pharmacy and beach. The room is very big for a family, like an apart hotel, although when you look pictures you see a squared building and don't realize how it is good. When you reserve, ask for a "channel view" room, there are few... More

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Top Contributor
71 reviews 71 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 22, 2014

In reading the other reviews I don't get the hate. Yes, this place is older. Was is something in its heyday? Most likely. However, all I can attest to is our experience The day before we came I got a call asking if I'd be here by 5 because that is when the office closes. In case we weren't the... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Thank you for the review. Our staff do their best to provide each guest with an experience they can treasure. Our housekeepers are dedicated to making sure the rooms are clean and the front desk agents do their best to provide valuable information about local activities and events . Sombrero resort & Marina will be renovating all of... More

Bad Axe, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

We had the most AMAZING time at the Sombrero Resort! We must first thank FRANCESCA for her excellent service, knowledge and care. She was AWESOME!. Special thanks ALSO to WILL, resort manager, for accommodating us in our request to keep the same condo, as we decided to book 4 more nights, and make the Sombrero our "home-base".! The condos were... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear guest, Thank you for the positive review. We are happy that you enjoyed your stay with us here at Sombrero Resort & Marina. We do our best to make our guests feel right at home and make sure they have everything they need. I appreciated the kind words for Francesca and Will. Positive comments go a long way to... More

Vero Beach, Florida
Top Contributor
73 reviews 73 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed June 14, 2014

We had a singularly unpleasant experience at Sombrero, on our way to Key West vacation. We arrived at 1:40. It took the young man a full half hour to get us checked in, finding that the credit card would not go through. Well, that was because it had been prepaid. Once he got through this apparently very complicated paperwork, he... More

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Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Please accept my apology for the inconvenience you experienced. There is no doubt that your room should have been cleaned and ready at 3 PM. There are no excuses. We train our housekeepers to be quick and effective and in your case we missed the mark. Our Front Desk Lobby hours are Monday through Saturday, from 8:00 AM... More

Windham, Maine
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 5, 2014

This hotel has seen better days. Staff was friendly enough, good location, but everything is tired, old and worn out! I can't say the place was dirty? I didn't find any mold, hairs, grime on anything. However, everything was so old and worn out, it gave a dirty feel to the place. It was almost like the hotel had opened... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear guest, Please accept my apology for missing the mark. We are in the process of renovating all of our rooms and hope you will give us another opportunity to meet and exceed your expectations. Thank you for the compliment on our staff. Our staff members are dedicated to providing our guests with the best experience. Again thank you for... More

Key West, Florida
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2014

I booked this hotel to stay for one night to compete in the MaraTri. I chose it because of it's close proximity to the race course. It's very convenient to grocery stores, pharmacies and some good restaurants. The property is large. Condominium style. Stayed in a king size one bedroom. Nice view of the canal. The room was clean but... More

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Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Thank you for your kind review. I pleased you enjoyed yourself and that your stay at the Sombrero Resort & Marina was a positive experience. Our staff, from the Front Desk Agents, to the Housekeepers, to our Maintenance Technicians and Dock Master are all dedicated to making each guest stay a time to remember. There are repairs necessary... More

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Additional Information about Sombrero Resort & Marina

Address: 19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
Location: United States > Florida > Florida Keys > Marathon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sombrero Resort & Marina 2*
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Also Known As:
Boatman_s Sombrero Resort & Marina Hotel Marathon
Boatman_s Sombrero Resort And Marina
Marathon Key Sombrero Hotel
Marathon Key Sombrero Resort & Lighthouse Marina
Sombrero Hotel

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Room/suite (41)
Bathroom (5)
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View from room (14)
Pool/beach area (8)
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Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
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  • At what time does the pool open each day?

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