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All 15 Marathon hotels

Sombrero Resort & Marina

2.0 of 5 Hotel   |   19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
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Sombrero Resort & Marina
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36%
Ranked #9 of 15 hotels in Marathon
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  • Reviews (206)
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206 people have reviewed this hotel

Traveler rating
    22
    51
    41
    32
    60
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44
59
5
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Miami Beach, Florida
1 review
1 of 5 stars Reviewed 1 week ago

Too bad this place, in such a great location, is in such poor condition. Couches have holes, blue carpets are stained and roaches crawling out in the evening on carpet floor, cigarette buds littered the staircase. Stayed there on the fourth of July weekend. Hotel guest at the pool were loud, unruly and obnoxious. Food, bottles, paper plates and cups... More

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Manaus, AM
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is just perfect. Everything closer to it in Marathon area, restaurants, pharmacy and beach. The room is very big for a family, like an apart hotel, although when you look pictures you see a squared building and don't realize how it is good. When you reserve, ask for a "channel view" room, there are few... More

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Top Contributor
68 reviews 68 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In reading the other reviews I don't get the hate. Yes, this place is older. Was is something in its heyday? Most likely. However, all I can attest to is our experience The day before we came I got a call asking if I'd be here by 5 because that is when the office closes. In case we weren't the... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Thank you for the review. Our staff do their best to provide each guest with an experience they can treasure. Our housekeepers are dedicated to making sure the rooms are clean and the front desk agents do their best to provide valuable information about local activities and events . Sombrero resort & Marina will be renovating all of... More

Bad Axe, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We had the most AMAZING time at the Sombrero Resort! We must first thank FRANCESCA for her excellent service, knowledge and care. She was AWESOME!. Special thanks ALSO to WILL, resort manager, for accommodating us in our request to keep the same condo, as we decided to book 4 more nights, and make the Sombrero our "home-base".! The condos were... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear guest, Thank you for the positive review. We are happy that you enjoyed your stay with us here at Sombrero Resort & Marina. We do our best to make our guests feel right at home and make sure they have everything they need. I appreciated the kind words for Francesca and Will. Positive comments go a long way to... More

Vero Beach, Florida
Top Contributor
73 reviews 73 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed June 14, 2014

We had a singularly unpleasant experience at Sombrero, on our way to Key West vacation. We arrived at 1:40. It took the young man a full half hour to get us checked in, finding that the credit card would not go through. Well, that was because it had been prepaid. Once he got through this apparently very complicated paperwork, he... More

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Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Please accept my apology for the inconvenience you experienced. There is no doubt that your room should have been cleaned and ready at 3 PM. There are no excuses. We train our housekeepers to be quick and effective and in your case we missed the mark. Our Front Desk Lobby hours are Monday through Saturday, from 8:00 AM... More

Windham, Maine
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 5, 2014

This hotel has seen better days. Staff was friendly enough, good location, but everything is tired, old and worn out! I can't say the place was dirty? I didn't find any mold, hairs, grime on anything. However, everything was so old and worn out, it gave a dirty feel to the place. It was almost like the hotel had opened... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear guest, Please accept my apology for missing the mark. We are in the process of renovating all of our rooms and hope you will give us another opportunity to meet and exceed your expectations. Thank you for the compliment on our staff. Our staff members are dedicated to providing our guests with the best experience. Again thank you for... More

Key West, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 28, 2014

I booked this hotel to stay for one night to compete in the MaraTri. I chose it because of it's close proximity to the race course. It's very convenient to grocery stores, pharmacies and some good restaurants. The property is large. Condominium style. Stayed in a king size one bedroom. Nice view of the canal. The room was clean but... More

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Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Thank you for your kind review. I pleased you enjoyed yourself and that your stay at the Sombrero Resort & Marina was a positive experience. Our staff, from the Front Desk Agents, to the Housekeepers, to our Maintenance Technicians and Dock Master are all dedicated to making each guest stay a time to remember. There are repairs necessary... More

Bradenton, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 27, 2014

We reserved through Hotels.Com and knew we were selecting a part of old Florida in choosing this facility. Full kitchen. This is the loosest defintion I can imagine. One burner worked and I didn't even try the oven as I had no hotpad or any pan/dish to put in the oven. My utensil selection was three spoons, two dinner forks,... More

Was this review helpful? Yes 3
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, I apologize for the inconvenience of not having the necessary items in the kitchen to make your stay more enjoyable. We are working with our staff to ensure the guest supplies are in each room. We are renovating all of our rooms and the completion of the process is late November 2014. I do hope you will visit... More

Windham, Maine
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed May 26, 2014

My girlfriend and I took a four night trip to the Keys while vacationing in the Fort Lauderdale area. Driving down to Key West, on the first night we elected to stay in Marathon to save some dollars by avoiding Key West hotel rates the first night. Why pay three hundred dollars for the first night when we weren't arriving... More

Was this review helpful? Yes 1
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, I apologize for not meeting and exceeding your expectations. I am glad that you enjoyed our pool, and the live music at the tiki bar. Our staff works hard to deal with maintenance and housekeeping issues and there are times, we fall short. Sombrero Resort and Marina is in the process of a major renovating all of our... More

Top Contributor
52 reviews 52 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 21, 2014

Despite some of the reviews I decided to stay for a night rather than somewhere in Key West. It is well located and it was nice to have an outlook across the marina. The room was a little bit tired and could do with some money and TLC being lavished on it, however having said that it was clean and... More

Was this review helpful? Yes
Merri C, Manager at Sombrero Resort & Marina, responded to this review

Dear Guest, Thank you for the positive review. I am pleased that you enjoyed your stay at Sombrero Resort & Marina. Our housekeepers here work hard to make sure the guest’s rooms are kept as clean. I apologize for the lack of WI-FI internet service to your room. There is an ongoing effort to correct the problem. I hope your... More

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Additional Information about Sombrero Resort & Marina

Address: 19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
Location: United States > Florida > Florida Keys > Marathon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sombrero Resort & Marina 2*
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Also Known As:
Boatman_s Sombrero Resort And Marina
Boatman_s Sombrero Resort & Marina Hotel Marathon
Marathon Key Sombrero Hotel
Marathon Key Sombrero Resort & Lighthouse Marina
Sombrero Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Class
Number of rooms
41

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