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Sombrero Resort & Marina

19 Sombrero Boulevard, Marathon, FL 33050 (Formerly Sombrero)
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1 room 1 adult
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Sombrero Resort & Marina
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293 Reviews from our TripAdvisor Community

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baltimore
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We ended up here because of a 3rd party goof up which I do not blame on the Hyatt. They helped us call around at 11pm on a holiday weekend. So I felt lucky to be anywhere. However, this is not a place that I could recommend. The good first. The front desk person was very friendly and then very... More 

Helpful?
Thank pnutandbensparents
Philadelphia, Pennsylvania
Level Contributor
3 reviews
2 of 5 stars Reviewed January 2, 2016 via mobile

Arrived to a room with an overflowing commode, no working tv, no hangers in closet, and no sense of security with only a sliding door as the entrance...and with a flimsy lock. Hotel staff addressed some of our issues, but still, had to work for that. There is no phone in rooms and no information about facility or area. Loud... More 

Helpful?
Thank DinnyBitting

Travelers are raving about these Marathon hotels

Bonn, Germany
Level Contributor
13 reviews
3 hotel reviews
1 of 5 stars Reviewed December 12, 2015

The trip has been good but this place was a wreck. Dirty filthy rooms and no one would answer my calls at their office. Also. no turn down service and the restaurant was closed when we wanted to eat. we had to leave the property to eat. Not accomodating. so maybe we wont be back again. Next year we stay... More 

Helpful?
Thank DeutscheGisela
Norway
1 review
1 of 5 stars Reviewed November 20, 2015

Dirty, very loud, you could hear the people in the neighbor room breathing, using their microwave, smell what they were making of food, talking in the middle of the night. No one in the reception. No places to sit outside, no garden. No kitchen, only a coffemaker. No internet as we were told. We were very disappointed!

Helpful?
Thank Marita387
Norfolk, Virginia
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 14, 2015

This place is in one of the best locations on Marathon. Within a short distance one can find grocery stores, banks, liquor stores and fast food. The front desk was welcoming and helpful. The room was okay but nothing fancy. The swimming pool was excellent and the Tiki Bar was a fun place to meet others. If you are in... More 

Helpful?
Thank Rick H
NC
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed November 13, 2015 via mobile

I am writing this review sitting in the room of this "resort". As I write this there is a family of about 18 immigrants sharing the room next door and quite loudly. And to top that off, it's 1:30 am. There is no after hour hotel staff on site and no telephone in the room to dial 0 (which we... More 

Helpful?
Thank InnAtHome
Bradenton, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 12, 2015

We stayed there for a night on our way to Key West on Nov. 2,2015. We stay there due to it's close proximity to Dockside Tropical Cafe. We stayed in the Villas this time as the rest of the place is being renovated. First of all, my villa, 135A has a sliding glass door as the entry door. The door... More 

Helpful?
Thank Laura D
Sarasota, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

This was my third visit to Sombrero Resort fishing with my colleagues. I can honestly say that things are improving, last visit I was told that a new Manager would be arriving and that renovations would be starting soon. When I arrived with my colleagues I was pleasantly surprised, the Tiki Bar was open and you could tell that things... More 

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1 Thank fredwalk79
Richmond, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 24, 2015 via mobile

Escape for a quick relaxing getaway and was looking for a peaceful hotel in the Keys. I've read a few of the recent comments. Luckily my experience was different. The hotel is being renovated and it's under new management. We stay in a gorgeous clean room overlooking the marina. The staff was very attentive. The hotel is adjacent to restaurants,... More 

Helpful?
Thank Amber W
1 review
1 of 5 stars Reviewed October 21, 2015

I had reservations for Nov 6-8, 2015. Property called to cancel them on 20 Oct. I had reserved condo with 2 queen beds and pull out queen sofa, and full kitchen. They said my room was going under construction. When I asked what they could give me in lieu of, They said only one regular room with 2 queen beds.... More 

Helpful?
Thank William G
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