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Key West Marriott Beachside Hotel

3.5 of 5 3841 North Roosevelt Boulevard, Key West, FL 33040
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Key West Marriott Beachside Hotel
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Key West Marriott Beachside Hotel
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1,631 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, worth every penny that they charge! Great rooms condo style. Nice settings in a quiet area. Help is responsive and courteous. The only thing I have to warn about: there is no beach! There is a tiny space where you can access the water, but the algae is not cleaned and it is very rocky!

Was this review helpful? Yes
Palmetto, Florida
Top Contributor
50 reviews 50 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were fortunate to be upgraded to one of the suites. Comfy, huge and very relaxing. Pool area was nice. Beach area small, but nice. Pool bar and restaurant, just what you expect. The hotel operates a shuttle back and forth to the down town area. We enjoyed it, always on time and no delays. They actually hired the "down... More 

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Key West, Florida
1 review
1 of 5 stars Reviewed 2 days ago NEW

The room is beautiful, but the service is horrible. 1) They do have free shuttle service but you will wait forever for it. They have 2 vans and one was never running. They made no accommodations to manage it or to set their customers' expectations that there could be a wait. 2). The shuttle to town makes one stop. When... More 

Was this review helpful? Yes 1
Uma C, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking time to share your feedback regarding your stay at the Key West Marriott hotel. I very much appreciate the detailed information. Please accept our sincere apology for missing an opportunity to provide an exceptional service. I will definitely share your feedback with the appropriate department managers. Thank you for your business. More 

Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We traveled to Key West at the peak of the Christmas holidays and prices were absurd! Since we needed 2 rooms anyway (1 for our family - 2 adults, 2 kids, and 1 for my in-laws), we decided to get a 3-bedroom suite at the Marriott Beachside and spread out a bit. Turned out to be a great decision! The... More 

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shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us. We are glad you were able to enjoy your spacious 3 Bedroom Presidential Suite with your family. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our recent stay at the Marriott Key West Beachside was a really terrific experience. The property is lush and well maintained. Service was attentive and sincere. Gary Dixon greeting you with champagne at the front entry upon check-in was a great way to start off our stay. He was always ready with a friendly greeting and useful knowledge about the... More 

Was this review helpful? Yes 1
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for sharing your experience at the Key West Marriott Beachside Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are glad you enjoyed your Presidential Suite along with the view and amenities. Your... More 

Daphne, Alabama
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Jan.5 - 10, 2015 I would like to express my surprise at the negative comments I just read about Marriott by the Beach in Key West, FL. PLEASE NOTE THAT OUR STAY WAS DURING THE SAME TIME PERIOD AS THESE NEGATIVE COMMENTS and our experience was quite different! Our stay was every bit as delightful and comfortable THIS time as... More 

Was this review helpful? Yes 2
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for sharing your experience at the Key West Marriott Beachside Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you... More 

Pasadena, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Upon arrival we were treated like royalty, greeted with smiles and champagne! We were there to celebrate a 30th birthday and let's just say, this hotel staff is well versed in the term "customer service" and know how to make the customers happy! We stayed in the Presidential Suite which was truly awesome and beyond our expectations! Gary and Jeff... More 

Was this review helpful? Yes 1
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for sharing your experience at the Key West Marriott Beachside Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Marriott hotel in key west si different. I to live in this structure for my work in this time. Very very well hotel. Comfort and good food. Excellent direction and fine location. When i com in this side key west...sicurly preffer this One. For family and business is perfect for slow price. Good peoples.

Was this review helpful? Yes
shannon r, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for sharing your experience at the Key West Marriott Beachside Hotel. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Sincerely, Shannon R More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel staff very good. Young lady at front desk (Eris?) stopped shuttle bus for me, awesome. Older bartender sort of bald is one of the best bartenders I've run across and I travel a lot. Was surprised by the quality of the food also. Yes I would return to this hotel.

Was this review helpful? Yes
Uma C, Manager at Key West Marriott Beachside Hotel, responded to this review

Thank you for taking time to share your feedback regarding your stay at the Key West Marriott hotel. We are very pleased to hear that you had a memorable stay. Thank you for recognizing the staff service. Hopefully we will see you return to stay with us in the future. More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Good The pool is heated and there are numerous chaises to relax on. The condition of the room was very nice, just too small for a couple. There is a free shuttle to Old Town. Generally, very good service The Bad: Though I had booked 6 months in advance, and confirmed earlier in the week, we were assigned a... More 

Was this review helpful? Yes 1
MAGDALENA M, Manager at Key West Marriott Beachside Hotel, responded to this review

Dear Guest, Thank you for your stay at The Key West Marriott Beachside Hotel and for taking the time to share your observations with us. We appreciate your concern and value your opinion. I understand your frustration and disappointment with our standard room and I truly regret that the reserved room was not what you have expected. It is true... More 

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Additional Information about Key West Marriott Beachside Hotel

Address: 3841 North Roosevelt Boulevard, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Key West Marriott Beachside Hotel 3.5*
Number of rooms: 214
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Also Known As:
Marriott Key West
Marriott Beachside Hotel
Hotel Style:
#5 Spa Hotel in Key West

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