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The Marker Waterfront Resort Key West

4.0 of 5 200 William Street, Key West, FL 33040
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The Marker Waterfront  Resort Key West
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The Marker Waterfront  Resort Key West
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126 reviews from our community

Traveler rating
    85
    22
    11
    5
    3
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14
55
7
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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juliehurley
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars NEW

Stayed 3 night at the Marker Hotel in KW. Wonderful aspects of hotel include the new clean rooms, the pools, the location. Decor is seaside white with teal accents. Staff was friendly and inviting. There were three small pools on the property. My only reservations were with how long it took to get drinks at the pool bar. I feel... More 

Was this review helpful? Yes
Commack, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Justin the bartender by the pool is the best. From the minute you check in the service is great. They greet you at the check-in with a chilled glass of champagne. The bed and the pillows are awesome....so comfortable it was hard to get up in the morning. The food at Cero's is awasome. If you don't see what you... More 

Was this review helpful? Yes
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments. Justin is one of our amazing team members behind the Bar at Cero Bodega. The food in the restaurant is becoming a must try while you are a guest. On your next visit I hope you can try the awesome duck nachos. Thanks for staying with us. Hope to see you back soon. More 

nantucket
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Jennifer at the front desk was AWESOME !!!!! Great customer service!!!! The hotel is gorgeous!!!!! Our flight had been cancelled and the hotel we were in was sold out and we need a place for one night. The Marker had one room left and Jennifer helped us secure it. She also arranged to store our bags for the day while... More 

Was this review helpful? Yes 2
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments. Jennifer is one of many team members who actively take part in exceptional customer service. I am so glad you enjoyed our little slice of Heaven in Key West. Thanks for staying with us. More 

Shakopee, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I did a lot of research before heading back to Key West for our latest trip. With the Marker being so new, there were not a lot of reviews so I took a chance. The pictures and descriptions did not disappoint! The hotel is very modern and I love that the items in the room (snacks, toiletries) are from local... More 

Was this review helpful? Yes 3
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments. We appreciate you taking the time to post a comment . so glad you stayed with us and can’t wait for your return. More 

Bristol, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Someone really thought things through when they built and furnished this very lovely hotel. Little things mean a lot when you're away from home. The Marker is full of little things that please! The staff, the linens, the terry bathrobes, the lotions and shampoos, the furnishings, the glassware, the fridge, bar area , and snacks in the room...and the porch... More 

Was this review helpful? Yes 2
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments and feedback. The entire Marker team is happy you had that AAHHH moment with us. We are a tropical oasis to help you relax in a tranquil environment. Thanks for staying with us. Hope to see you back soon. More 

Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the The Marker, in Key West last week. It is very nice. It just opened up on Dec. 12, 2014. It was nice having a garage under the hotel to park our car. 3 pools, 1 pool for adults only....but it doesn't have a bar at it. Just 5 blocks from Sloppy Joes, and next door to... More 

Was this review helpful? Yes 1
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments. We do have three heated saltwater pools on property and the staff at Cero Bodega serves food and beverage pool side at all pools. Thanks for staying with us. Hope to see you back soon. More 

Painted Post, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to get away from the New York cold and head to Key West via the Key West Express. We heard some great reviews about the Marker and decided that it looks great and we would give it a try. We were so glad that we did. It is a beautiful new hotel, well appointed with a nice pool... More 

Was this review helpful? Yes 2
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments. So glad you enjoyed your visit to The Marker. The entire team takes great pride in providing exceptional customer service to all our Guests. Hope the next time you want to leave the cold New York weather; you keep the Marker in mind. Thanks for staying with us. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough good things about The Marker! We had such a wonderful experience!!! From the moment we walked into the lobby, we knew we made the right choice to stay there. The staff was genuinely courteous and always so attentive to our needs. The rooms are beautifully appointed with no detail left out, including a lime for our... More 

Was this review helpful? Yes 2
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments. When in Key West, Must have our Key Lime pie at Cero Bodega. Our “ Conch”ierge always has the fun ideas on how to explore the Island. Glad you enjoyed your stay. Thanks for staying with us. More 

Pocono Pines, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What's a fantastic resort! We were greeted by the gracious front staff and check-in was very easy. Before we went to our room, the General Manager, Tom gave us a tour of the resort and showed us where everything was located. A nice touch! The rooms are spacious & well appointed with all the amenities that a five-star resort would... More 

Was this review helpful? Yes 1
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thanks for your comments. The entire team takes great pride in providing an awesome experience for all our guests. Glad you enjoyed your stay. Thanks for visiting the Marker. We all look forward to you return to Key West. More 

Truro, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Lovely hotel, fantastic position and gorgeous rooms. Let down by poorly trained staff except that is for Jennifer on the front desk who is, the jewel in the customer service crown! After a 3 am Fire Alarm, there wasn't a word of explanation/apology which would have been so easy to do and would have meant so much! I will return... More 

Was this review helpful? Yes
Tom W, Manager at The Marker Waterfront Resort Key West, responded to this review

Thank you for your comments and feedback. So glad to hear Jennifer was the jewel in customer service. She is one of many talented team members that take great pride in providing customer service to all our guests. I am sorry the alarm disturbed your early morning. We have made some changes in our procedures to keep the guests informed... More 

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Additional Information about The Marker Waterfront Resort Key West

Address: 200 William Street, Key West, FL 33040
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Marker Waterfront Resort Key West 4*
Number of rooms: 96
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Hotel Style:
#4 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West

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