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Santa Maria Suites

Travelers' Choice award winner
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1401 Simonton Street, Key West, FL 33040
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Santa Maria Suites
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1,303 Reviews from our TripAdvisor Community

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Colorado
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A group of 4 of us stayed 5 nights at the Santa Maria Suites. Overall, the accommodations were not worth the cost. On the hotel website they were asking for over $1200 per night (room rate only). We found a better rate on Expedia but it was still close to $800 per night when you include taxes and the $25/day... More 

Helpful?
Thank luv2traveln0w
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear luv2traveln0w, Thank you for taking the time to write this detailed review of our hotel. I am truly sorry that we did not live up to your expectations when you arrived at our hotel. While I see that you did enjoy a lot of the amenities that we have to offer our hotel guests, we can certainly try and... More 

Napa, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed here many times before & it is by far the best hotel in key west. the suites are amazing & the pool area is beautiful. the staff is the great - so friendly & accommodating. leann from latvia at the front desk was the best. would never stay at another hotel when we visit.

Helpful?
Thank donnaleer1229
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear donnaleer1229, Thank you for calling our hotel the "Best Hotel in Key West". I was pleased that we meet and exceeded all your expectations. Your kind words about Leann goes a long way to commend all of our staff as they work hard every day to give the best customer service possible. We look forward to your next visit... More 

Louisville, Kentucky
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family recently took a trip to Key West. There were five of us and so we decided on the Santa Maria because they have two bedroom suites with the sofa in the living room turning into a bed. The suite also has a full sized kitchen, 2 1/2 bathrooms and washer and dryer and three balconies. The Santa Maria... More 

Helpful?
Thank Renee M
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Renee M, Thanks you for your great review of our hotel. I was pleased to read that your group was able to enjoy all that our hotel has to offer. Our location, amenities and our staff really make us one of the best hotels on the island. We look forward to hosting your next trip to Key West. All... More 

Denver, Colorado
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Beautiful Suites, great service! We had a 2 bedroom suite, large kitchen area with open concept. Great showers, very nice pool area with drinks poolside and very comfortable pool furniture. Pricey, but so is everything in Key West

Helpful?
Thank rlmartin4729
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear rlmartin4729, I was so happy to read that your first visit to Key West was at our hotel and that you had great service during your visit. We do have beautiful suites and our two pools in the courtyard are a real plus for all of our guests. We look forward to hosting your next visit to Key West.... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

The 2 bedroom suite was perfect in every way for 2 couples. The staff was very friendly and couldn't do enough for us. The daily muffins and dove bars were a welcme treat as were the smoothies and spa water by the pool. The only suggestion I have is to limit smoking by the pool to one area so that... More 

Helpful?
Thank Phyllisz101
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Phyllisz101, That you for your beautiful review of our hotel. Our large suites are great for couples and families as well. I will pass along your suggestion about a separate smoking area around our two pools to our General Manager to see if this can be accomplished. We look forward to hosting your next visit to our hotel. All... More 

Tampa, Florida
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is walking distance to Duval Street and all the other attractions. It is extremely clean, fresh and tastefully decorated in modern decor, fully equipped kitchen. Each bedroom has ensuite bathroom for two bedroom apartment. It is surrounded in a tourist location yet it's quiet at night, plenty of parking space. There is a Japanese restaurant next door and... More 

Helpful?
Thank snoopy040Tampa
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear snoopy040Tampa, I want to say thank you for taking the time to write this perfect review of our hotel. Our amenities and location make us a fan favorite in Key West with hotel guests. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations More 

Ocean View, Delaware
1 review
5 of 5 stars Reviewed 1 week ago

Having stayed on property previously, we had high expectations and were not disappointed. Even though the weather was not it best we found ourselves having a good time experiencing Key West. Suite had plenty of room, wonderful kitchen, upscale furnishings. Property nicely located in a more quite area of the old town.

Helpful?
Thank 903Beaumont
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear 903Beaumont. I only wish we could control the weather here in Key West to enhance every guests stay with us. Thanks for the fine review of our hotel and we look forward to hosting your next visit with us to Key West. All the best, Jim Heineman VP Operations More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First of all, I have to thank the staff. We arrived much earlier than the usual check in time, and they went out of their way to get our room ready. So after going out for lunch we came back to find our room ready, and it was immaculate. It was nice to have a kitchen, sometimes you just don't... More 

Helpful?
1 Thank steve h
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear steve h, Thank you for taking the time to write this great review of our hotel. Congratulations on your engagement and we look forward to hosting your honeymoon accommodations. We do have a great staff that works hard every day to make sure that our guests receive the very best service. All the best, Jim Heineman VP Operations More 

detroit
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had an awesome vacation. Very clean, spacious rooms. Comfy beds. Didn't love the pillows but oh well. Fresh baked goods from a local bakery were delivered nightly. They were delicious. Loved that the pool was in the center of the resort. Not only did it keep the wind at bay, but you literally walk out your door and boom, you're... More 

Helpful?
Thank kcremonte
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear kcremonte, I was so pleased to read that you had an awesome vacation with us in Key West. We pride ourselves on our clean and spacious rooms and our amenities of the fresh baked good and the free smoothies around the courtyard pool are a real guest pleasers. I will let Louis know your kind words about him as... More 

Detroit, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We picked the SMS based on some of the reviews here on Trip Advisor. The room layout is great for a family or friends with plenty of room for privacy. The building surrounds the pool area so you get all the sun without worrying about the wind. Luis and Alex at the pool bar were great to us with pointers... More 

Helpful?
Thank Mike S
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Mike S, Thank you for giving us a "Phenomenal Review" of our hotel. We have a great facility for a vacation in Key West. Alex and Luis are two of our many top team members that look out for our guests each and everyday. We look forward to hosting your next stay with us in Key West. All the... More 

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