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The Westin Key West Resort & Marina

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245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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The Westin Key West Resort & Marina
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The Westin Key West Resort & Marina
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1,559 reviews from our community

Traveler rating
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    192
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    87
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327
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64
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Green Bay, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Just returned from a Key West quick get a way and was very pleased with the Westin Key West Resort and Marina! We had the Sugarloaf Suite for a family of 5 (3 daughters in 20's) and loved it! The room had a view of Mallory Square, the aquarium next door and the cruise ships docked during the day. Only... More 

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Rockford
Top Contributor
151 reviews 151 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I were with a tour group and stayed at this hotel 5 nights. This hotel is centrally located to the Key West tourist area where everyone wants to be. It is located on Mallory Square by the Custom House Museum. The outside restaurant looks right out on the ocean where the sun goes down. The rooms are... More 

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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

The Westin is right in the heart of Key West and has the best pool we have ever been to!. We tried a couple of other places but ended up leaving them the day we checked in and going back to the Westin. The pool service is wonderful and the food delicious whether at the pool or in the restaurant.... More 

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Chapel Hill, North Carolina
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel at a great location; near to all the action and high points of Key West. Room, wifi, and food were all outstanding. Outdoor dining was most enjoyable. Staff is experienced and most helpful.

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Bridgwater, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The pool was so hot it was like a bath. Mind you it was July!! It was fantastic to open the curtains and have a stretch to find a MASSIVE cruise ship parked outside my window. I did chuckle. Great air con - perfect spot to discover Key West. Would definitely go again - enjoyed sitting on the promenade to... More 

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Boston, MA
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I thought it was okay compared to other Westin. Was expecting much more for paying almost $300 a night. Also we were very disappointed when we asked them if we could check out at 1pm considering we are Gold members, and they did not let us because the check out time is 11am. Rooms were clean & the bathroom was... More 

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Wichita, Kansas
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived in March. This is what I would think,would be a busy time for this destination. The hotel is worn down. The staff was nice for the most part. We extended our stay and they tried to raise the rate. The location is great. They need to put some money into this property. Housekeeping staff was great.

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Boca Raton, Florida
Top Contributor
81 reviews 81 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I honestly don't know why this hotel has so many bad reviews?? this was the first time staying at this hotel in key wesr and wow amazing!!!!! From the time you check in to the time you leave the staff really go out of thier way to make you feel special. We stayed in the oceanfront room and boy was... More 

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Boca Raton, Florida
Top Contributor
81 reviews 81 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I decided last minute to go to Key West for our anniversary, because it was last minute a lot of the hotels were sold out. The Westin was pretty pricey so I was hesitant to book it for 4 days, but last minute I decided that I would. I have to say that we were impressed from... More 

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Pittsburgh
Top Contributor
64 reviews 64 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin is in the perfect location for easy access to restaurants, sightseeing (almost all of the major, historic attractions are within close walking distance), Duval street, the trolley stop and Mallory Square for the sunset celebration. Dinner in the bistro was outstanding, bar drinks are made with quality ingredients and generous pours. Friendly service. Check-in was quick and super... More 

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Hotel Review Summarization

What travelers say

  • Cruise ship(42)
  • Duval street(22)
  • Mallory square(18)
  • Great location(16)
  • Very nice(14)
  • Ocean view room(13)
  • Pool area(9)
  • First floor(4)
  • Front desk staff(4)
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Bathroom (19)
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Pool/beach area (33)
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Amenities (18)
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Deluxe Oceanfront Room (38)
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One-Bedroom Oceanfront Suite (56)
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Pool (11)
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The Hotel (42)
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Traditional Room (50)

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