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The Westin Key West Resort & Marina

4.0 of 5 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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The Westin Key West Resort & Marina
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The Westin Key West Resort & Marina
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1,527 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars NEW

I have visited this property several times for both business and pleasure. I have always been treated with respect and have found the employees to be both helpful and courteous. The grounds are clean and facility upkeep is outstanding. Individual rooms appear to be the pride of the housekeeping staff as they are extremely clean and always smell fresh. I... More 

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Needham, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We watched a spectacular sunset from the balcony the very first evening of our stay! The view of the harbor and the ocean was breathtaking...but by morning our room with an "ocean view" was transformed into a cruise ship panorama. The convenient location was within walking distance of everything a first time visitor "must see." That said, I was stunned... More 

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Burlington, Canada
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Of all the many hotels in Key West , this one has a prime location . It is right at Mallory Square - one of the best locations to see the extraordinary sunset plus the many buskers who perform leading up to the sunset . As well , it is the area where the cruise ships dock during the day... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 5 days ago NEW

The hotel has a great location within walking distance to Duval Street, The Pier and many places to eat and shop. The hotel room was nice and a good size room. However, the room was across 2 employee entries and constant walking in and out of the doors was not a pleasant way to be woken up when the doors... More 

Was this review helpful? Yes 2
Aliquippa, Pennsylvania
Top Contributor
69 reviews 69 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our second stay to this hotel. We love the convenience of being close to Duval St and the Pier. Essentially walking distance from most of the must see attractions, including The Hemingway House, Audubon House, Mel Fisher Museum and Duval Street. This hotel is situated on the Marina on Mallory Square. Walk out of your room at sunset... More 

Was this review helpful? Yes 1
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed the location of our hotel, food and local attractions. All reviews are passed along to the staff for training and improvement purposes. Thanks again for your review. We hope to welcome you back again in the future! Warm regards, Lourdes Torbisco... More 

Texas
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here from Feb 16 thru Feb 20. This was our second time to Key West but first time staying at the Westin. We had a room facing Mallory square which was nice. The room (3rd floor) was a nice size with king bed, bathroom was the right size (no bath tub). Had a balcony with 2 chairs and... More 

Was this review helpful? Yes 2
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

I left my winter coat in my room closet and called the hotel within hours of checking out. Manager said she would personally check the room for my coat and call me back. She did not call me back. I believe the maid took my coat. I have been in the travel industry since 1982. This was a very disappointing... More 

Was this review helpful? Yes 3
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Management did not see the coat when they checked the room and the coat was not there when you checked out. All reviews are passed along to the staff for training and improvement purposes. Thanks again for sharing your feedback. Sincerely, Lourdes Torbisco Marketing Director More 

Kissimmee, Florida
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful resort right in the middle of everything – One block from Duval Street (close enough to enjoy the fun and still be able to walk home) - Adjacent to Mallory Square (that’s the spot where everyone on the island heads for the amazing sunset) – Two blocks to the Conch Tran (sit back and enjoy a relaxed tour of... More 

Was this review helpful? Yes 1
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Chicago
Top Contributor
107 reviews 107 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location for a short time in Key West. You are adjacent to Mallory Square, at the pier literally for the sunset, and a short walk to the Conch Train and the hot spots of Key West. Hotel is impeccably clean and organized with the every amenity. Bring your wallet.

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

Pennsylvania
Top Contributor
74 reviews 74 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here this past week and it was really lovely and clean. The Ships do block the Sunsets..but they are really awesome to see too. The front desk staff at our check out were most helpful today, the 17th of February. .....and a certain red head... I should have gotten her name was super sweet! :) Breakfast was delicious... More 

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! I think you are probably referring to Amy Kowallis, our Front Office Manager. We will pass along the good review! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More 

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(50)
  • Duval street(23)
  • Mallory square(20)
  • Great location(17)
  • Very nice(14)
  • Ocean view room(13)
  • Pool area(9)
  • First floor(5)
  • Front desk staff(4)

Additional Information about The Westin Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Key West Resort & Marina 4*
Number of rooms: 178
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Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin
Hotel Style:
#9 Spa Hotel in Key West
#11 Top resorts Hotel in Key West
#11 Luxury Hotel in Key West

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