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All 40 Key West hotels

The Westin Key West Resort & Marina

4.0 of 5 Resort   |   245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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The Westin Key West Resort & Marina
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Ranked #23 of 40 hotels in Key West
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Totten4321 Toronto, Canada
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1,246 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

When we booked we specifically asked if there was beach access...was told we could purchase passes for Sunset Key ($20 per person per day) and if we spent over that at the bar or restaurant then the cost of the passes would be credited. Hotel staff failed to mention that they only sell 20 passes per day at 8am and... More

Was this review helpful? Yes 4
Toronto, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This was our first trip to the Florida Keys. We were only at the Westin for an overnighter but we really enjoyed our stay. The room was somewhat outdated & needed work. The location & the service was what made our stay. We sat out on the bistro patio at night to watch the ceremonial sunset. We were able to... More

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Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I could see people preferring quieter locations, but my wife and I enjoyed our stay. Had amazing service at check-in, and got a great waterfront room right just down from Mallory Square. Reception even sent my wife a bottle of wine when they learned it was her birthday. Even though our room was only 10 feet or so from the... More

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were so attentive at this hotel - it made you feel like royalty. Great amenities and location is perfect for beach going and nearby snorkeling rentals. I really enjoyed my stay and definitely will return again.

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SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to welcoming you back! Warm regards, Lourdes Torbisco Marketing Director More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

As Florida residents, we have stayed at many properties throughout the state...however- one day into our staycation has already blown our minds and exceeded expectations. Checked in after midnight last night, great room. We were advised that "tomorrow" (today) we could be upgraded to a waterfront room. After lunch we moved to a spectacular suite on the water w the... More

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this positive review! We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More

Kitchener, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this Westin for 2 nights( March 7 and 8). The second night the open air bar in the middle of the hotel ( horseshoe shaped with a pool and the bar in the middle ) was rented out for a private function. The music was so loud that we were unable to have dinner... More

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Central Mass
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin Key West was a wonderful choice for our two night stay in Key West. The staff was attentive, helpful and polite. The room was spacious enough. One complaint would be the noisy air conditioning. Would have given it 5 stars except that some dusting details in the room were in order. We were within walking distance of Duval... More

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SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay at our resort and time in Key West. All reviews are passed along to the staff for training purposes. Thanks again for taking the time to write this review and we look forward to welcoming you back in the... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Westin provided a good location for a quick Key West wedding weekend. We were guests at a wedding held at the Westin, and the hotel met our needs, but was not fantastic by any means. It certainly was not worth the $500+ price tag per night. The rooms are in need of an update. The carpet should be replaced,... More

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed the location of the resort. The room rates vary depending on season and the rooms at the Westin were renovated in 2010. The sheets and towels are per brand standard. While we do not have a beach, we do provide access... More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is in the middle of EVERYTHING. AMAZING location, the beds were comfy, great view of the pool and tons of palm trees. Everyone comes to this hotel to see the sunsets. Next door to Truman's house, tons of shops along the boardwalk.

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director More

Hull, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a fabulous vacation at The Westin Key Resort & Marina. The concierge team far exceeded our expectations. Becki Balcer made numerous dining recommendations for our group and handled all the reservations for us. Her choices were outstanding and her attention to detail was second to none. Becki had a friendly greeting for each of us each time we... More

Was this review helpful? Yes 1
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to your return visit! Warm regards, Lourdes Torbisco Marketing Director More

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(50)
  • Duval street(23)
  • Mallory square(20)
  • Great location(17)
  • Very nice(14)
  • Ocean view room(13)
  • Pool area(9)
  • First floor(5)
  • Front desk staff(4)

Additional Information about The Westin Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Key West
#8 Top resorts Hotel in Key West
#22 Romantic Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Key West Resort & Marina 4*
Official Description (provided by the hotel):
The Westin Key West Resort & Marina is located in Old Town Key West right on the waterfront with one of the country’s largest private ports which welcomes cruise ships from around the world. ... more   less 
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Also Known As:
The Westin Key West Resort & Marina Hotel
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Westin Key West
Key West Hilton
Key West Westin

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