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The Westin Key West Resort & Marina

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245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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5th Night Free & Credit
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1 room 1 guest
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The Westin Key West Resort & Marina
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The Westin Key West Resort & Marina
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1,719 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
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Manila, Philippines
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We normally would rent a house for a month in other Keys so being able to stay in Key West itself was a treat! We were in a two-bedroom suite with a view of the hotel pool (pool was small and so-so). Spacious room albeit feeling bare and basic. It was spotless though and we had no issues with housekeeping.... More 

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Philadelphia, Pennsylvania
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in one of the suites here during our trip to Key West. The hotel was clean and our room was HUGE! The location of the hotel was perfect. We were near Duval Street without having to hear the noise. Hotel was on the water and there was a "boardwalk" with quaint shops. The Sunset Celebration was fun and... More 

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New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The most amazing hotel in the keys. Had a hard time at the Hyatt and relocated here and it was amazing the rooms the service and the location. The best Sunday brunch ever. It's location location location and this is right in the middle everything. You can go out and have fun and come back to a nice quiet room.... More 

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Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This Hotel like most hotels in Key west is very nice. We booked 3 rooms through our agency . Out of the 3 rooms they was only able to find 2, wich is already not ok. THE resort charge is already included in our booking this is also what our voucher says! But we still have it on my our... More 

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Plantation, Florida
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Key West celebrating my parents 50th wedding anniversary, and I agreed with them that it couldn't be better than this hotel. The location was in the middle of everything and in a VIP area for the Sunset celebration every afternoon. We arrived before the check in time and the rooms were ready. Very nice people at the front... More 

Was this review helpful? Yes 1
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this positive review and happy anniversary! We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More 

Oak Park, IL
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here many times but it has been 3 years since I finallly returned. I love this hotel - it is an oasis of calm in the midst of crazy Key West. The hotel continues to upgrade the property and it is so very neat and clean. The pool is wonderful and towels are abundant. Nice touch are the... More 

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and look forward to welcoming you back to paradise again in the future. Warm regards, Lourdes Torbisco Marketing Director More 

Port Orange, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time staying at this property and it was just as memorable as last years visit! The staff, property, amenities are first rate and the location can't be beat. A special shout out of appreciation to Michelle, David, and Vlad from the pool bar. They make you feel right at home and are very attentive to your needs. David and... More 

Was this review helpful? Yes 1
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this nice review. We will pass it along to the associates in acknowledgement of their good work. Thanks again and we look forward to welcoming you back soon! Warm regards, Lourdes Torbisco Marketing Director More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pay to park. No bell hop. Drag your luggage through the parking garage and down the stairs past the garbage. Then they point you 200 yds to your building. No ac.in hallways or elevator. Asked for water and it seemed it was from some dusty storage room. I was handed what was left in a plastic bag of water. Went... More 

Was this review helpful? Yes 1
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Mr. Edwards: Thank you for taking the time to provide your feedback. We appreciate it as it provides us with information we can review to improve on for the future. It is regrettable to hear that your stay with us did not meet your expectations. We strive to make all our guests feel welcomed and enjoy their time at... More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel is beautiful and sits along the docks that the cruise ships use when in port. During my stay Carnival Ectasy docked for a half day, makes for some good photos. The Hotel has two Buildings, one you check in at and the other main building is where most of the rooms are. The rooms are lovely, typical Westin... More 

Was this review helpful? Yes 1
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for the positive review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director More 

Bonduel, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are Starwood Vacation Owners and were very disappointed with our stay. The first thing that we were disappointed about was the fact that the hotel smelled like dog. I understand it states that this hotel is "pet friendly" but, with that being said, I think they need to take extra precautions to rid the resort of the unpleasant odors... More 

Was this review helpful? Yes 3
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