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All 41 Key West hotels

The Westin Key West Resort & Marina

4.0 of 5 Resort   |   245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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Ranked #25 of 41 Hotels in Key West
A recent review
3 of 5 stars reviewed 5 days ago
Eling56 Miami, Florida
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1,371 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
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English first
Miami, Florida
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel is in the best location in Key West; but that does not give the Excellent and good quality, we expected given the value and place and of course Westin, receive good service; but were shocked when we tried to have breakfast, it was impossible that we enabled a table or on the terrace or in the Bistro coffee;... More

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WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Glasgow, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ideally situated on Western shore of the island close to Duval St., within easy walking distance of all the main places of interest, the Westin offers a great base to explore the area. All of the amenities one would expect from a Westin are available including a great pool with elevated deck/ bar to take in the sunsets which are... More

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you taking the time to provide your feedback. All reviews from our guests are important to us as they provide information we can use to improve on for the future. We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, Lourdes Torbisco Marketing Director More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is in a great location and next to the square for watching sunsets. The room itself was very nice and the bed of fantastic quality. we had an ocean front room which had a great view the pool area is clean and gardening was nice. the concierge helped us book tickets to a boat cruise and she was... More

Was this review helpful? Yes 2
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

1 review
5 of 5 stars Reviewed 1 week ago

If you are looking for great place to stay with excellent service this is the place! Easy access to downtown and the famous Duval street. The food was very good and the bar upstairs over looking the water was a great way to end you day!

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

England
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in August and loved Key West-such a fun place to stay with fab nightlife. The hotel was great, we had a huge spacious room which was very well appointed. We seemed to be staying in the 'other' block (the one above the main reception not the one closest to the pool) but it didn't matter to us-the... More

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay at the Westin was nice, we booked an Oceanfront 1-bedroom king suite and were surprised once we checked-in that our room was huge, much larger than the description. The lady who checked us in said it was a super nice room but we thought she probably said that to everyone, they gave us room #380 which is an... More

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WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to provide us with your comments. All comments from our guests are important as they provide us with valuable feedback we can use to improve on for the future. All reviews are passed along to the staff for training and improvement purposes. While we are a cruise ship port, cruise ships do... More

Dothan, Alabama, USA
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful location. Pool experience is amazing. Super clean resort. Valet is little slow but not that bad. Access to hundreds of restaurants, clubs and shopping by walk. Night life is great. Ocean view is super close and beautiful. Bistro restaurant setup is impressive. I wish they keep Bistro open late. Had fun. Visited with friends, will take family next time.... More

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Miami, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was truly a beautiful hotel. The rooms were immaculate and service was phenomenal. The Front desk was very inviting and helpful. Location was fantastic; I enjoyed being able to walk to Dhuval street and enjoy all the bar and restaurant hopping. I highly recommend this resort and will definitely stay there again!

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

Fort Lauderdale, Florida
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, this hotel has a beautiful location right on Mallory Square. Walking distance to all the bars on Duval Street. The room is very basic, nothing great. They "upgraded" us to water view....we just had to walk out of our room and turn left to see the water!

Was this review helpful? Yes 3
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lourdes Torbisco Marketing Director More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful rooms - friendly staff - great amenities - had a wonderful time people watching and enjoying the incredible Key West sunsets - close to Duval Street and all the fun things Key West has to offer

Was this review helpful? Yes
WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director More

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(50)
  • Duval street(23)
  • Mallory square(20)
  • Great location(17)
  • Very nice(14)
  • Ocean view room(13)
  • Pool area(9)
  • First floor(5)
  • Front desk staff(4)

Additional Information about The Westin Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Key West Resort & Marina 4*
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Also Known As:
The Westin Key West Resort And Marina
The Westin Key West Resort & Marina Hotel Key West
Key West Hilton
Key West Westin

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