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All 41 Key West hotels

The Westin Key West Resort & Marina

4.0 of 5 Resort   |   245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
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Ranked #22 of 41 hotels in Key West
A recent review
4 of 5 stars reviewed 2 days ago
WorldBound_5000 Laguna Beach, California
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1,314 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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English first
Laguna Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Other than a less than sincere welcome at the front desk, all other employees were very helpful. The amazing sunsets are a must see from the upstairs bar at this hotel. This hotel is located at a marina, so although on the beach, there is no direct access to the beach.

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Juno Beach, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Had an almost perfect experience. Went with friends. Our room was not ready when we arrived (early) so they stored our luggage while we went to the pool. They had pool side passed fruit which was nice. Room was ready soon after. View from the room was great. Had enough space in the king room for a cot (3 people).... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I've been travelled the world and this hotel was the awful experience in my life. Worst manager ever, disrespectful, they checked out us without check in with a full prepaid reservation in advance, during the 4th of July holiday, leaving us without option (really, he offered water!) in a small city after a long night in the airport because of... More

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Fort Worth, Texas
Top Contributor
113 reviews 113 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights and could not have been happier. Our room was large and had a great balcony with views of the ocean and harbor. Landscaping was very tasteful and nice. Service at the hotel was friendly. The location is perfect right at the north end of the island with plenty of bars, restaurants and boating excursions right... More

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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful room and great staff who are only to happy to help. Could not fault this hotel for the great price. We booked a basic room and despite not planning to spend a lot of time in the room, actually found ourselves not wanting to go out.

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Naples, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Traveling to nice places with your pet does not always guarntee that the hotel you are staying at is nice. Well, I have to say my husband and I were taken totally by surprise when we arrived the Westin in Key West with our lab. Wonderful accommodations, absolutely splendid associates, check in was a breeze, (it was a very busy... More

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Miami, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

We just spent two nights at the Key West Westin. Rooms very clean and roomy, modern bathrooms, great beds. The location is perfect for Old Town and Mallory Square. Staff very friendly and professional. Not the cheapest place to stay in Key West but worth it. Park your car and take a taxi to any place too far to walk.... More

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Oklahoma
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful time in Key West at the Westin. The staff was incredibly nice and helpful. The room was extremely clean and quiet. The only downfall we encountered was at checkout. They charge an extra $25 per day for bottled water use of a robe and slippers! I thought that was outrageous and it was not explained to... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Initially we requested a sea view room through our third party broker- his was not addressed at check in and didn't meet our needs however thanks to the professionalism and amazing customer service of AL DUNCAN we were offered a room change which changed our holiday experience at the Westin from disappointing to the best holiday ever!!!!!!!thanks also to Bryan... More

Was this review helpful? Yes 1
Naples, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel to anyone staying for more than a day in Key West. They truly have all the amenities that you can expect. The view was glorious and my kids loved the fact that could see the "big" cruise ships docked during the day. The location of the hotel allowed us to be accessible to various places... More

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WestinKW, Manager at The Westin Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director More

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(50)
  • Duval street(23)
  • Mallory square(20)
  • Great location(17)
  • Very nice(14)
  • Ocean view room(13)
  • Pool area(9)
  • First floor(5)
  • Front desk staff(4)

Additional Information about The Westin Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Key West Resort & Marina 4*
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Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin

682 photos of this hotel

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Room/suite (99)
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Dining (11)
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Bathroom (15)
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Pool/beach area (28)
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Other (95)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (18)
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Deluxe Oceanfront Room (38)
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One-Bedroom Oceanfront Suite (56)
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Pool (11)
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Restaurants and Bars (15)
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The Hotel (42)
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Traditional Room (50)

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Hotel & grounds (11)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Key West #8 Top resorts Hotel in Key West #8 Spa Hotel in Key West
Hotel Class
Official Description (provided by the hotel)
The Westin Key West Resort & Marina is located in Old Town Key West right on the waterfront with one of the country’s largest private ports which welcomes cruise ships from around the world. ... more   less 
Number of rooms
178

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