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Olivia by Duval

511 Olivia Street, Key West, FL 33040
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Olivia by Duval
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (70)
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    (74)
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  • Dec-Feb only
    (48)
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Boca Raton, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great experience every time, with an "at-home" feeling from the venue to the staff. Plus great location just steps from Duval. Since the first time that I stayed here four years ago, it is always the first place that I call when I'm heading to Key West.

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Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We were booked into the Island Oasis (room 304)...no oasis at all. You have to lug your bags up a musty, smelly set of stairs only to find run down, smelly, falling apart accommodations. The faucet is falling off the sink, mold around the tub, dreary carpet that we were afraid to walk on. I have never walked out of... More 

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Tampa, Florida
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 9, 2015

First of all, I prefer the southern end of Duval Street over the northern end any day of the week. It's quieter and just more low key. The Olivia By Duval location is literally right around the corner from the Wicker Guesthouse, which is where you check-in. This makes it very convenient if you have any questions or concerns. (Or... More 

Was this review helpful? Yes 1
Salisbury, Maryland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 11, 2015

We ended up staying here as an extra day stay through the Wicker house. It was a cute little place with quirky little room. Way over priced, from what I hear about 100 dollars more than last year and did not offer any type of breakfast. The bed and linens were pretty good but the bathtub was atrocious!! It was... More 

Was this review helpful? Yes 5
KPB_FLKeys, Guest Relations Manager at Olivia by Duval, responded to this review

Hi Karla, Thank you so much for taking the time to leave your review from your recent stay. We have been working through some new renovations and updates, so this feedback will be helpful as we work towards new improvements. I'm sorry there were elements of your stay that were disappointing, but I hope overall your visit to Key West... More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed February 19, 2015

My background: I have stayed at the OBD annually for almost 15 years, enjoyed EVERY visit and have written glowing reviews of the property, staff and the dearly missed former owner Kay (who passed suddenly Spring '14). The OBD was then purchased by Key West Hospitality/Wicker a large corporation.... and the change began. I was there 10/14 and was shocked... More 

Was this review helpful? Yes 14
KPB_FLKeys, Guest Relations Manager at Olivia by Duval, responded to this review

Good evening. We wanted to reach out to acknowledge and thank you for your recent review. I understand you have been a long time Olivia by Duval guest. We're sorry you felt the staff were rude to you. This would not be our intention, as we want all guests to feel welcome. Working through the many repairs and renovations the... More 

Albrightsville, Pennsylvania
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 9, 2015

First I want to note that the last 5 or 6 reviews made me nervous and sickly about coming to this place. I literally expected a room to be falling apart and the pool to be green and unusable. To my surprise this place was just fine. Is it starting to look aged, yes, however, you are still in key... More 

Was this review helpful? Yes 2
KPB_FLKeys, Guest Relations Manager at Olivia by Duval, responded to this review

Strahberrie, thank you so much for staying with us, and for leaving such a nice review. I'm glad you and your son had a great time (and contrary to popular belief, Key West is indeed a great place for families). We appreciate your acknowledgement that we are working through the necessary updates and renovations while the property is actively being... More 

Tampa, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 23, 2015 via mobile

Place has gone downhill since the owner passed away last May. We had to ask them to clean the room. My feet were black from the floors. Had to constantly ask for pool towels. The manager George is very helpful but it's too much for one person. I won't go back.

Was this review helpful? Yes 8
KPB_FLKeys, Guest Relations Manager at Olivia by Duval, responded to this review

Good day, I wanted to reach out and thank you for your feedback. I'm sorry to hear you were displeased, but I wanted to assure you we have been gradually working on improvements since purchasing the property. We've also hired more staff and are constantly upgrading the rooms. I'm sorry these benefits were not able to be enjoyed while you... More 

Chester County, PA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed January 15, 2015

This was our 2nd time here at OBD - we stayed here in March 2014 and had nothing but wonderful things to say about it when it was owned by Kay. She was a fantastic host and George and DJ kept things humming. Kay passed late this summer. Out of the blue an e-mail came saying OBD was under new... More 

Was this review helpful? Yes 13
Benbrook, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 10, 2015

We stayed here 4 times in past 4 years, when Jen, Danny,DJ and that great gang was here....Absolute new management blood suckers, rates tripled in many places like Cap quarters front and rear, smurf or conch, its crazy GO elsewhere, new owners are terrible we came and left !!!!!

Was this review helpful? Yes 11
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 31, 2014

Booked "junior suite" w. breakfast for family of 4 for 2 nites for $672. Upon arrival we found out that no breakfast is included! In the room (appr 23 m2) only double bed + single bed. After request half broken x-bed was delivered. Paper thin walls, lousy AC and dirty pool area. Waste of money!

Was this review helpful? Yes 15
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Amenities