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The Palms Hotel- Key West

3.0 of 5 820 White Street, Key West, FL 33040
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The Palms Hotel- Key West
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The Palms Hotel- Key West
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334 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Orleans, Louisiana
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is unique and the architecture is beautiful, all wooden white buildings, took me back in time, happy and friendly housekeeping ladies, mostly from Mexico, and most speak very good English. One young man, that is an evening manager, student studying I.T. I think, very well spoken, educated, also speaks perfect English. Angela, my girl, is a married lady... More

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I would rate this hotel as a NEGATIVE ZERO. My company reserved this hotel for me when I was briefing Veterans at NAS Key West. I arrived late in the evening, to find there was no place to park. I had to park in a residential area, which was real shady and dark and homeless people walking around, very scary.... More

Was this review helpful? Yes 6
Brussels, Belgium
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

but there are just too many things wrong with it. For starters it is expensive for the tiny room you get, using the shower or toilet in such a small space is a challenge. The Wifi is sporadic, the AC is lound and installed just above the bed which makes it useless. The beds are uncomfortable and urgently need to... More

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palmskw, General Manager at The Palms Hotel- Key West, responded to this review

Thank you for taking the time to write a review. By your description I’m not sure which room that you stayed in, but are sorry that you were not happy with the size and features of the room. We have been making upgrades/ updates to the property as a matter of course and also to make the room as inviting... More

Santa Clarita, California
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Palms Hotel is an older building. That being said, the grounds were very nice, room and bed were very nice. The bathroom was small, but very nice. I would recommend. The breakfast could be improved.**********I would like to take issue with the previous posters who said that this is a convenient location. If you are renting a bike or... More

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Cooper City, Florida
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 18, 2014

At check-in we were given a full size bed though a queen was reserved. Got moved to a king size bed. . .too much bed for size of room. . .did have pool. . .breakfast was mostly stale breads and stale pastry. . .overall just okay.

Was this review helpful? Yes 1
Okeechobee, Florida
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 24, 2014

I arrived at night in KW and the hotel was a little difficult to find at night. I was not able to reserve any parking but was informed that night while driving around looking for a space for 25 minutes, that parking was reserved for motorcycles. I parked a block away down a 1 way street and worried all night... More

Was this review helpful? Yes 2
Leicester, United Kingdom
19 reviews 19 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 18, 2014

When we arrived at Key West we were a little disappointed as it's not how we imagined. However once you get into Old Town that's where it comes alive with the smaller streets and the lovely old houses. This hotel is in a nice location, not a dodgy street and only a 10 min walk from the main part of... More

Was this review helpful? Yes 1
Middletown, Maryland
Top Contributor
95 reviews 95 reviews
34 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed September 9, 2014

Great hotel, and very good, and helpful, staff and management! I recently stayed here, during the low season, for 8 days. In many ways, I am the worst kind of guest/reviewer that a hotel would want, since, unlike most tourists who are gone from their rooms for most of each day and much of each night, in pursuit of tourist-type... More

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Miami, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 4, 2014

It looks that when you like something, you take for granted everybody's gonna like it as well. Let me say I've been going to this property since 2004. Allow me to be more clear: whenever I go to Key West (every year) I stay at The Palms. This is the place you go to feel the real key's warmth. This... More

Was this review helpful? Yes 1
Sunrise, Florida, United States
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2014

The price is right at this hotel. The rooms are very clean with attention to detail. They might be a little small, but all you do there is sleep anyway. The breakfast buffet at the pool was great, so was the pool itself. The staff was very friendly and helpful. They also rent bicycles for $12,00 a day, we enjoyed... More

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Additional Information about The Palms Hotel- Key West

Address: 820 White Street, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palms Hotel- Key West 3*
Number of rooms: 32
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Also Known As:
The Palms Hotel- Key West Hotel Key West
Palms Hotel Key West

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Room/suite (14)
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Dining (5)
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