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All 98 Key West B&Bs / inns

The Palms Hotel- Key West

3.0 of 5 Bed and Breakfast   |   820 White Street, Key West, FL 33040
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The Palms Hotel- Key West
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Ranked #71 of 98 Key West B&B and Inns
A recent review
4 of 5 stars reviewed 4 days ago
Brittany220 Melbourne, Florida
  • Reviews (335)
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335 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Melbourne, Florida
Top Contributor
69 reviews 69 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Everything was great here! We booked somewhat last minute to stay over 4th of July weekend, so we weren't really sure what to expect. Check-in was easy, and the gentleman that checked us in was very friendly. Our rooms were next to each other, which was nice. The rooms were cute, and there was a lot more room in them... More

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Sarasota, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a week with my husband and another couple on a fishing trip. We shared a room to save on money. Room was cozy & clean, shower a little small but we didn't care. The staff is wonderful and went out of there way to accommodate us. Thanks to everyone there from the front desk to the lady... More

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Chicago, Illinois
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed in room 3A with the Palms June 5th through the 9th and it was an overall pleasant experience. The bed was SOO comfortable and the AC worked great! Like most hotels, our room also came with complimentary towels, toiletries (we didn’t use them), ice buckets, cups, and a nice flat screen mounted on the wall.... More

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Orlando, Florida
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went on a girl's trip to Key West and found this place for a really great price. It's a hotel/B&B and is within walking distance of Duval Street as well as other attractions. We had a room with 2 double beds that were clean as well as the rest of the room. The bathroom was also very clean but... More

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Clearwater, Florida
Top Contributor
94 reviews 94 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Found this place on a hotel/travel booking website and glad I did. Only stayed here one night but it was a comfortable stay. Upon arriving we lucked out and got a parking spot right in front. Check in was easy and enjoyable speaking to the property manager. She was very kind and helpful. Room was poolside and was very comfortable... More

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Clovis, California
Top Contributor
106 reviews 106 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 4, 2014

First off, let me say that there were no creepy crawlies in our beds. That automatically gets a hotel three stars minimum in my opinion and is super important to me. Once that's settled then you have to consider other things. Our beds were not very comfortable nor were the pillows. The rooms were small but we expected that so... More

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GMPalms, General Manager at The Palms Hotel- Key West, responded to this review

Thank you for taking the time to write a review. We apologize if the person whom checked you in seemed preoccupied, the person at the desk is in charge of all phone calls, emails, organizing housekeeping, concierge services and any other queries or needs that come to call. As to breakfast, we are in the process of assessing and expanding... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 1, 2014

I stayed at the Palms Hotel over Memorial Day Weekend, and was incredibly disappointed! Spend your money somewhere closer to Duval! First off, upon arriving, we called on two separate occasions inquiring about the parking at the hotel. We were told twice that there was a parking lot with 35 spots at a first come first served basis. Much to... More

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GMPalms, General Manager at The Palms Hotel- Key West, responded to this review

Wow, we are sorry to hear that you did not enjoy your stay with us. In all of the advertising for our property location and parking options, we do our best to explain the where and what of our locality. Of the 4 people that staff the front desk I can’t imagine who would have misled this guest regarding a... More

Evanston, Illinois
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 5, 2014

Turn right leaving the hotel and right again, and you'll find yourself in old Key West, on a street lined with houses of various designs in varied states of repair. If that appeals to you then so probably will the Palms Hotel, which is comfortable and functional though somewhat worn. We started in a small first-floor room in the front... More

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Bergenfield, New Jersey, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

This B & B was referred to me by the officiate who was performing my wedding. The Palms is a great value. Clean, nice, good service, and breakfast is included. It is located not too far from the main strip if you like to walk or you can rent a bike right at the hotel.

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 2, 2014

Great location in Old Town Key West. Ride your bike or rent one from motel to all the attractions around town. Clean rooms with breakfast from 8-11 AM. Usually you aren't in the Keys to hang out in your room so the room size didn't matter. Lots of drawer space and if you need a small fridge the office will... More

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Additional Information about The Palms Hotel- Key West

Address: 820 White Street, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Palms Hotel- Key West 3*
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Also Known As:
The Palms Hotel- Key West Hotel Key West
Palms Hotel Key West

110 photos of this hotel

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Hotel & grounds (24)
Room/suite (14)
Pool/beach area (10)
View from room (4)
Dining (5)
Bathroom (2)
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Hotel & grounds (9)
Room/suite (4)
Dining (1)
Pool/beach area (1)
Other (5)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The Palms Hotel is the perfect hybrid of a quaint historically built guesthouse with all the amenities of a modern hotel in the historic district of Key West, 8 short blocks to Duval. Complimentary breakfast, seasonally heated pool, WI-FI property wide, guest computer, bicycle rental ($), BBQ picnic spot and lounge areas around the porches of the property. Each of our guest rooms is equipped with a TV, telephone, individually controlled air conditioner and ceiling fans. Children welcome. Pets under 35 lbs welcome ($). ... more   less 
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