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The Palms Hotel- Key West

3.0 of 5 820 White Street, Key West, FL 33040
Best prices for: 1 room 1 guest
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The Palms Hotel- Key West
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The Palms Hotel- Key West
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340 reviews from our community

Traveler rating
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    121
    66
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Twickenham
Top Contributor
79 reviews 79 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

You feel you are staying in the real part of the town, rather than the tourist places. The facilities are basic - everything is clean and it has a pleasant atmosphere. The reception staff are really helpful. Breakfast is cereals, hard boiled eggs, bread, coffee. It is served with paper plates and plastic cutlery but again, all there and perfectly... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here on several occasions, I keep trying to find somewhere else but I can't find anything in this location of this standard at this price. It could do with a little spruce up, and it's a little over priced, but isn't everywhere in key West. A loyalty discount would be good 😂.

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palmskw, General Manager at The Palms Hotel- Key West, responded to this review

Thank you for your repeat business. I could not find your direct email to send this response. please contact me at kwpalmsgm@yahoo.com and I will send you the repeat guest email code. I apologize if we missed sending it to you on your last stay! More 

New Smyrna Beach, Florida
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Palms Hotel is a nice, friendly place to stay. I stayed there 5 nights before Christmas and found the staff to be wonderful, friendly and funny. the room was clean although the shower was quite small and a bit hard to move around in. I enjoyed the location and it is a little walk to Duval, but if you... More 

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Espoo, Finland
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall a nice and cosy "key-west-like" guesthouse-hotel in peaceful neighbourhood, yet only 10-15 minutes walk to Duval st. Our room was quite small and double beds were a bit too narrow for two. A/C unit was noisy. Also arriving flight traffic went right over the place. "Buffet" breakfast was ok, but there was no hot dishes.

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Fort Lauderdale, Florida
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 5, 2014

My husband and I stayed at the Palms Hotel for 3 nights. The hotel is "quaint" - small with a lot of charm. It's on the National Register of Historical Places because it was built in the 1800s. The good things about the hotel is the location - good place to get to all the downtown attractions without the cost... More 

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Baton Rouge
Top Contributor
56 reviews 56 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 29, 2014

Having now been to Key West, I might look for something a little closer to Duval. This hotel was fine, though. It's on the edge of Old Town, so it's a good 1.25 miles to get to much of anything worth seeing. Even in October, Key West is HOT! And we're from Louisiana. Walking that far in blazing heat and... More 

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New Orleans, Louisiana
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

This place is unique and the architecture is beautiful, all wooden white buildings, took me back in time, happy and friendly housekeeping ladies, mostly from Mexico, and most speak very good English. One young man, that is an evening manager, student studying I.T. I think, very well spoken, educated, also speaks perfect English. Angela, my girl, is a married lady... More 

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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 10, 2014

I would rate this hotel as a NEGATIVE ZERO. My company reserved this hotel for me when I was briefing Veterans at NAS Key West. I arrived late in the evening, to find there was no place to park. I had to park in a residential area, which was real shady and dark and homeless people walking around, very scary.... More 

Was this review helpful? Yes 6
Brussels, Belgium
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 2, 2014

but there are just too many things wrong with it. For starters it is expensive for the tiny room you get, using the shower or toilet in such a small space is a challenge. The Wifi is sporadic, the AC is lound and installed just above the bed which makes it useless. The beds are uncomfortable and urgently need to... More 

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palmskw, General Manager at The Palms Hotel- Key West, responded to this review

Thank you for taking the time to write a review. By your description I’m not sure which room that you stayed in, but are sorry that you were not happy with the size and features of the room. We have been making upgrades/ updates to the property as a matter of course and also to make the room as inviting... More 

Santa Clarita, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2014

The Palms Hotel is an older building. That being said, the grounds were very nice, room and bed were very nice. The bathroom was small, but very nice. I would recommend. The breakfast could be improved.**********I would like to take issue with the previous posters who said that this is a convenient location. If you are renting a bike or... More 

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Additional Information about The Palms Hotel- Key West

Address: 820 White Street, Key West, FL 33040
Location: United States > Florida > Florida Keys > Key West
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Palms Hotel- Key West 3*
Number of rooms: 32
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Also Known As:
The Palms Hotel- Key West Hotel Key West
Palms Hotel Key West

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