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The Palms Hotel- Key West

820 White Street, Key West, FL 33040
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The Palms Hotel- Key West
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The Palms Hotel- Key West
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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5 of 5 stars Reviewed 3 days ago NEW

One of the best, reasonably priced places to stay in historic Key West.....The continental breakfast was great...fresh fruit, waffles, french toast ...everything you need to rejuvenate from a great evening. The heated pool was awesome. The staff were all so very helpful and kind. The room was very nice with cable tv and great AC... Schooners is a must.....For the... More 

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Boca Raton, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

Loved it! It was such a cute place and had a island vacation feel but still felt like you were a local because of the neighborhood. It's a few blocks away from Duval Street and the bikes that we were rented from there were a great part to the experience. Definitely would recommend it and not expensive at all. Xx

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Murfreesboro, Tennessee, United States
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in a residential area away from the hustle and bustle..Nice and cozy place...and reasonable too.. They have bike rentals which helped a lot...Key West is pretty small...so with the bike it hardly takes a few minutes to reach the tourist attractions...Loved it and will come back...

Was this review helpful? Yes 1
Bushnell, Florida
Level Contributor
14 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to Key West. It was chock full of live music, and great art galleries. I was able to enjoy the night life because, I stayed at The Palms Hotel. Cold A/C, breakfast in the morning, nice clean pool, friendly employees, plenty of towels. They also have the best maps and a great property manager who... More 

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Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I have never been to Key West so we saw this hotel which was reasonably priced and booked it for three nights. It's an older wooden built hotel which appears to be well maintained, just looks a little tired! Out room was a good size with a huge bed. The room was very clean and was cleaned... More 

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Los Angeles, California
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed for one night at The Palms and it is an excellent location and a lovely property. The room was cozy, clean and well appointed. The included breakfast was your basic fare but very good. I would have given the property five stars, however I was charged for my service dog and I find that very offensive and... More 

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palmskw, General Manager at The Palms Hotel- Key West, responded to this review

We at The Palms Hotel welcome guest traveling with their canine companions (with limitations listed on our website) and also guests traveling with qualified service animals. Under the ADA’s revised regulations in 2011, the definition of a “service animal” is limited to a dog/ miniature horse that is individually trained to do work or perform tasks for an individual with... More 

Orebro, Sweden
Level Contributor
9 reviews
4 of 5 stars Reviewed June 22, 2015

We stayed 4 nights with kids 6 and 9. The pool is pretty good and the kids lived there:) breakfast exceeded expectations (that were admittedly pretty low). Our room were really small for four people but it was doable but dont expecr to do anything other then sleeping in there. Socializing is done around the pool and that is slso... More 

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Carlsbad, California
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 19, 2015

My room was not the smallest hotel room I have ever been in, but it was the smallest I have ever had in this country. No room for a chair; barely enough room to walk around the bed sideways; not enough room in the toilet/shower stall to dry yourself; and the sink is in the bedroom. On the plus side,... More 

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Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

Great location! Nice clean rooms and warm helpful staff! Pet friendly and private! Second room for the family provided a comfy bed and wonderful refreshing shower in a room overlooking the pool! Unfortunately our room facing White Street had only a trickle of a shower and a mattress who was far past her prime! The poolside morning breakfast is wonderful!... More 

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Grapevine, Texas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 15, 2015

My wife and I thought that the Palms was a beautiful hotel. We had a room on the second story facing White Street. With the occasional moped flying by, we had virtually no noise from the street below. The pool was nice and refreshing and breakfast at the Tiki Bar was above average. Clean rooms and a friendly staff! Great... More 

Was this review helpful? Yes 2
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