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Old Customs House Inn

124 Duval Street, Key West, FL 33040
Hotel amenities
1 room 1 adult
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Old Customs House Inn
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130 Reviews from our TripAdvisor Community

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Matlacha, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

My husband and I booked at the Old Customs House Inn (which I believe has changed their name to Smallest Bar?) through Expedia. Before our trip, we received an email from Expedia stating that the hotel had cancelled our reservation! I called Old Customs House to see why, and a very rude man (same man on voice mail) answered the... More 

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1 Thank madeline2016
Biloxi, Mississippi
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

We have stayed at a lot of places in Key West on our many visits, but this is the first time we stayed at Old Custom's House. Loved everything about it. The room was very affordable and so darn cute. Very clean and has a restaurant and bar right outside the door. Located set back off of Duval Street. .the... More 

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Thank Brandy M
Carrollton, Georgia
Level Contributor
6 reviews
4 of 5 stars Reviewed November 11, 2015

We just got back from a 4-night stay at the Old Customs House and this was not our first visit. The best part about this quaint place is it's amazing location. The property cannot be beat for its proximity to Mallory Square, shopping, great restaurants and the famous bars on or near Duval. Don't go expecting a 5-star hotel. Go... More 

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Thank BBBCCares
2 reviews
3 of 5 stars Reviewed October 16, 2015 via mobile

This was a very cool place to stay, but the mattress was horrible- my husband had to put patio chair cushions under the mattress so he wasn't sleeping on the plywood platform bed. The rooms themselves were off of duval st and quaint. But my 6ft 250lb husband barely fit in the shower. I put up a do not disturb... More 

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Thank Jessica H
St. Petersburg, Florida
1 review
5 of 5 stars Reviewed September 30, 2015

I have read some previous reviews about this place that I think were a bit harsh and unfair. Having stayed here TWICE now, I must say that I don't agree. The Room: Both times I have stayed the room was clean and everything worked well. We had a bottle of wine... and found clean glasses with a wine key conveniently... More 

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Thank Michael B
Jacksonville, Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 10, 2015

Four 40 something girlfriends stayed in Studio 4 for four nights. It's a small space, but we've been friends for 25 years so we didn't mind the "closeness". The room has a queen bed and a twin bed that slides out from underneath the queen. We brought an air mattress too. The bathroom is small and the outlets didn't work,... More 

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Thank Rwithersfl
Miami, Florida
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 9, 2015 via mobile

Yeah this is really a hotel for a big group of college guys so which comfort and cleanliness are not key. Not a family hotel. Bathrooms were "adequate" beds were very old, and furniture was mistreated. It's really a party hotel. Really loud as you can hear everything from duval. Locations is the one good thing for this hotel. But... More 

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Thank JJM_Jr13
Jensen Beach, Florida
1 review
5 of 5 stars Reviewed July 20, 2015

This place was such a great find! My girlfriend and I stayed here and really fell in love with the place. The location is awesome, right on duval street...walking distance to EVERYTHING! If you are looking for a real key west experience I highly recommend it. If you are a cry baby and can not handle all that is Key... More 

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Thank Jon W
south carolina
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 20, 2015

As the title says this place has the location! perfect location that is close to everything on lower Duval! check in was easy - walked in the smallest bar - got key -- check out was even easier. place was clean and yes the bathroom is small and the shower is small and if you turn out all the lights... More 

Helpful?
Thank tarheelclaw1
West Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2015

people this is not the best hotel in key west. but to tell you the truth it is below market value in pricing and the staff is great.....right in the heart of duval street and we had the back unit which was big and very very quiet when we went to bed. very clean no insects,air was central and worked... More 

Helpful?
Thank Jeff K
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